On Friday, May 24, 2024, the service manager was working alone with many people waiting for his…read moreattention. He deleted data from my old phone before asking for the Apple ID password. I gave him what I thought was the correct password when he asked. He had already begun the data transfer rendering both my old phone AND the new phone inoperable. I left the store to go to the Apple Store in Grand Rapids which he assured me that Apple could fix. Because Apple needed 23 hours to send the proper password, and it was close to the Apple Store's closing time, we had to reschedule a 100+mile round trip visit for the following day. Due to my husband's illness, we were unable to return to Apple Store on Saturday. We rescheduled for Sunday. When we arrived on Sunday, Apple sent a message that it required 4 more hours to send the password. Sunday was short hours at the Apple Store and there wasn't enough time. We rescheduled for Monday. Monday I returned to the Apple Store and received some help. It was necessary, however to reschedule for backup on the computer for Wednesday to make certain that I'm not losing any data. (Tuesday was another day devoted to my husband's critical illness) Today is Thursday. I'm paying for 2 iPhones neither of which is satisfactorily operable. My old phone is telling me that it is unable to sync "some" data from the iCloud regarding Health and Maps. I am afraid to delete my old phone's data until I'm positive that I can use both of those apps. Maps, for example, doesn't connect to the car . I borrow my husband's phone to take us where we need to be for appointments for him. In short after 2 tanks of gasoline, many hours of inconvenience for several people, lots of money, and still no resolution to the problem because one person didn't ask the necessary question before starting to deactivate an older model phone, I will never shop at Verizon for devices again!

Local flagship stores for both AT&T and Verizon have terrible service…read more Basically if you want a new phone and plan and stuff, go here instead of the other stores. The other stores are understaffed and overcrowded. These guys a pretty solid in their service. I had to switch from Google Fi (which has weird transfer rules) and these guys were able to figure out and guide the switch efficiently. Cheers to these guys! Screw those other stores.

Amber was great. A very pleasant experience signing up for home Internet. Very knowledgeable and…read moreinformative. Definitely recommend working with Amber.

Incredible Customer Service! Ryan and Hannah helped us out by navigating T-Mobile's 1-800 service…read morenumber for us on a refund. The short of it, we had returned a T-Mobile device and were trying to collect the refund and be done. Ryan and Hannah treated us with the same dignity and respect you would expect as new customers when we were trying to cut ties with the company. It was a fantastic experience.

Timely. Friendly. Great service. Replaced a car fob and watch batteries. Knowledgeable too. I would…read morestart here for any battery needs-no need to go elsewhere!

Excellent service! Bought a new car battery here, they were super helpful and the install was free…read moreand pretty quick.

This may be the best speaker repair shop in the country! Sent my woofers from CA to them. They did…read morerefoaming for me and the results were jaw dropping. Great service, a super price and fast service. My luck with Audio shops and dealers has been over the years very mixed. But Meniscus is the tops. You will not be disappointed in their finshed product.

The best thing about this business is that you can see that they have parking space in front of the…read morestore. I'm still waiting after three years for a refund for the glasses that I purchased that didn't fit and did not order them (they gave me something else). The store manager wouldn't even talk to me she had someone else. The district manager has never called nor even asked about it. If my dog needs glasses I would NOT go there because I have more respect for my dog than that. PLEASE PLEASE Go somewhere else. Leave this place alone. It's A BAD BUSINESS

Kayleen helped me find two pairs of glasses that look and feel good with my insurance. Kate helped…read moreme last time and welcomed me back this time too. They're great here! Kayleen had my glasses ready in less than an hour. I recommend checking this place out because you won't find a better selection anywhere else and the customer service is outstanding.

This place is great! I have been purchasing from them for a few months now and they have exceeded…read moremy expectations. My Account Manager Joe Stachura is awesome to work with. He's a no pressure guy and doesn't hassle me like some of my other reps do. I originally found them off eBay when I was looking for some inexpensive servers to replace my existing Exchange servers. Their pricing and hardware selection was right in line with what I was looking for. I reached out for additional purchases after that because I knew I would get the best deal from Vista IT. Joe made sure to work through the configuration to make sure it was compatible with my existing equipment and accomplish my goals. This is definitely one of the best vendors that I have worked with throughout my career and plan to do as much business with them as possible.

Everyone was kind and helpful. The Dr. was very helpful in explaining the changes that were…read morehappening in my eyes, so I understood. The young lady that helped me pick out my glasses was kind and honest about which one looked better on me. My glasses came in within a week and a half and I'm very pleased with them. Overall it was a good experience!

My experience with SVS was unnecessarily frustrating from start to finish. The tone of my…read moreinteractions with staff changed noticeably after I ordered my glasses. Multiple employees were dismissive, and on several occasions their behavior crossed into outright rudeness, including eye-rolling and other unprofessional responses when I raised concerns. Resolving issues was also difficult because the office was frequently closed without notice, and phone coverage was inconsistent, making it challenging to determine when someone would actually be available. I also received conflicting information from this location, nearby locations, and corporate, which I understand may be related to recent staff turnover. Unfortunately, the glasses themselves did not work for me. When I raised concerns at pickup about not being able to read with them on, my feedback was largely dismissed and I was told to "spend sometime trying". Because I was unable to get meaningful assistance from the store, I sought guidance from several other opticians. The consistent feedback I received was that the lenses appeared to have been manufactured incorrectly. This was especially disappointing given that I paid for all available lens upgrades. I did try to use them for several weeks, but trying harder was not going to fix the situation. When I returned to seek a resolution, I was met with more dismissive attitudes rather than a genuine effort to address the problem. It's unfortunate, because this appears to have once been a highly regarded business. My experience, however, was marked by poor customer service, inconsistent communication, and a lack of accountability when problems arose.