Very quick and easy to set up an appointment. Super quick (an hour) for an iPhone 11 screen repair…read more Cheap pricing. Staff was extremely helpful and knowledgeable.

My iPhone 16e had a broken screen. I'm not sure when or how the screen was cracked. When Zakry was…read morecontacted, he offered one hour repair on the same day repair. The price was very competitive. I was drove in and talking with Zakry within 30 minutes. He was polite, professional and completed the repair in a less than one hour. The phone looked new. I'm very happy with the repair and would definitely come back.

Great service! Thanks to Genius I've been able to keep the same phone for the last 4-5 years…read moreinstead of just replacing the phone whenever the screen gets cracked

I will not be bringing any of my apple products for repair here any more. Once was enough…read more Got my iPhone 8 Plus screen replaced here, and immediately could tell that the pressure sensor was off, meaning applications would not work correctly, typing was off, etc. The screen they used to replace my old one was cheap, it cracked after normal use, and even popped out of place. Will not be coming back, shoddy material, shoddy work. uBreakIfix is a much better company, uses correct parts, and their work is mint.

They had a good selection for upgrading my iPhone. And they took the time to explain the features…read morealong with educating me on the differences between 4G and 5G. Prices were very reasonable, and the staff was very knowledgeable. Would definitely do more business with them in the future.

We recently updated our daughter's IPhone. We wanted to make sure everything transferred correctly…read moreto her new phone so we brought it to the affordable iStore so they could do the transfer for us. I'm glad we did because it was not easy. Joel was patient and professional and I am so grateful for his help. When the usual transfer application failed, he went above and beyond to figure out a way of getting all of my daughter's data transferred, and was even successful in recovering some applications she thought she had lost. I cannot thank him enough! Their store is easy to find, clean and well laid out. In addition to the repair services they offer previously owned and refurbished Apple products for purchase. I will certainly turn to them first for any future issues we might have.

She was very clear and to the point, came in with a damaged charging chord and she didn't try to…read morepull anything like charge us for nothing, straight up told us for free and sold us a new $10 cable! Whole thing took at most 10 minutes and avoided over $100 in fees for replacing the port from other companies! Looks like a sketch business from the outside but is seriously THE BEST.

I came in for an issue with stick drift and got charged $45. Got the controller back and there was…read moreanother issue discovered later on that I almost got charged $20 for. I said how about $15? Deal. Got my controller back about 2 weeks later because I had to come back and wasnt texted or emailed (You had my information from the first visit). Later on, I discovered there was enough drift stick once again on the left analog stick to disturb my gameplay. In total, you charged me $60 to make my original issue "A little better". I might as well have bought a new controller with that money. Avoid this dishonest, unprofessional place.

Ali Shirzad truly embodies what a mobile expert should be. I was switching my phone over from AT&T,…read moreand things got a bit confusing, especially since I was in a completely different part of the state during the epic January winter storm. Ali made sure I had a safe, reliable phone plan while my father added me to his plan at Centerpoint Mall. He was incredibly patient as we navigated the process. He knew exactly which numbers to call for AT&T and T-Mobile and guided me step by step. I'm not very tech savvy, but he remained kind, soft-spoken, and encouraging the entire time. I was so impressed with his attention to detail--triple-checking that my plan was set up perfectly for my needs before letting me go. As a first responder, active military service member, and avid traveler, my phone is essential to my lifestyle, and Ali made sure I could keep going strong without a hitch. Thank you, Ali, for your patience, professionalism, and genuine kindness. You are truly appreciated!

I had a great experience at the T-Mobile store thanks to Tyler Mutinda! He was incredibly helpful,…read moreknowledgeable, friendly, and patient throughout the entire process. He took the time to answer all of my questions, explained my options clearly, and made sure everything was set up correctly before I left. It's obvious that he genuinely cares about helping customers and providing excellent service. He really wanted to make sure I had the best option for what worked for my lifestyle, and I didn't feel like he was trying to sell me on a more expensive option! I really appreciated his professionalism and friendly attitude. Thanks again for making what could have been a stressful experience so easy!

If I could give a negative star review, I would. This was THE WORST customer service experience i…read morecan recall in years... ever??? Went in to discuss a bulk buy of devices and plans for a local sports program. I barely got 5 words out and was yelled at aggressively then asked to leave the store. While walking away I was called names by the primary employee to the other.... HORRIBLE experience.

I took my PS5 in to this shop to get it repaired. At best the repair was done sub-par. At worst…read morethey know they have quality issues and are defensive when approached about it. I finally took it to another shop and to get it looked at because the people were sure it was my problem. I wouldn't take a pair of glasses with a missing screw to these guys for repair. Somehow their not fixing it would still be my problem. I approached them with a diagnosis and pictures to see if they would SPLIT the fee that another shop charged to do the job right and they refused. They didn't even contact me back. I was left to troubleshoot on my own and was told to replace my HDMI cables after testing all of my known working cables in my house. What a joke. If you want it done right, take it somewhere else.

They did a great job repairing my tablet. Dylan W. was very kind and respectful, and explained…read moreeverything to me. The tablet was also repaired very quickly. Worth every cent, and will go no where else!