Greg worked on my wife's HP Pavilion laptop. The rates were good, the work done was effective in…read morefixing the known issue that we had. Another issue presented itself after the repair and Greg solved it without any issue. He was able to salvage our memories on the computer. Beverly was very helpful also.

I was having problems with my computer shutting off randomly, so I decided to bring it in to…read moreConnecting Point to have it checked out. The people were friendly, and they let me know in advance that it may take a while for them to get to my computer because they were backed up with other customers. They also made sure to let me know that I may be charged if they had to do anything to the computer. They never gave me a concrete amount that they would charge, but I was fine with all of these things as long as they could help me with my computer. A week and a half later, they called me, essentially saying that they couldn't find anything wrong with my computer after testing it for a while. I was relieved to hear that maybe my computer was magically working up to par again, and gladly paid the $40 charge, thinking that there shouldn't be any problems. Unfortunately, my computer hadn't changed a single bit and I experienced all of the issues that brought me to Connecting Point in the first place, and now I was out $40. Without anywhere else to turn, I decided to take matters into my own hands and look inside my computer. After about 15 minutes of looking at wire connections, I noticed that one of the connecting cables to the motherboard was not properly connected. I snapped it in, and my computer hasn't had an issue since then. They had my computer for a week and a half, and couldn't find a simple connection issue, and then charged me $40 for running a few tests. I feel scammed.

There the best, they make you feel at home, very welcoming, you don't have to be on the high end,…read morethe Elite. they will help you any way they can.

I went there for a passport picture. They charged $15.00. No problem with the service or price…read more I got to the passport office and they rejected the picture. They said the picture could not have glasses on.

The employees were very helpful and knowledgeable. I experienced spotty cellular service to which…read morethe store manager immediately offered, unsolicited a Cellspot device necessary to boost my service. I was very impressed with the customer service of this store. The manager rocked. Thanks!!

My husband and I went to the store to see if the service with T mobile would be better than with…read moreCricket from our location. Ethan greeted us and was very outgoing and friendly. Please don't let this influence the next customer to the Jacksonville, AR location. We bought new phones because he said it would make sure of better service. He told us, he was sending a booster free of charge to the house, to make sure we would have no problems. As we were trusting him to take care of us, he said you also get a free tablet today, but of course you have to pay the taxes on it, like you did with the 2 phones. I didn't find out we have to pay for service for the tablet until I got the first bill. Please I urge you to ask many questions before taking this young man at "just" the information he is providing. I was promised, twice by him yesterday that he would give me a call back. I did not hear from him so I called the "corporate office" and boy was that a joke. Everything has to be handled out of the store. What corporation allows the individual locations to have all the control? The next day: Since talking with the manager Doug, says he is willing to do what ever it takes to make me happy. I am going to see how this goes. The service is still a problem in my area. I believe the Corporation should up date their coverage map, because it shows my area fair but if it weren't for WiFi through my cable company, most of the time, I would have no service. Cricket was better.

If you like being put on hold perpetually, Verizon is your service provider…read more I have been on hold now for 10 minutes and this is after I told them I just need to complete a purchase.

Great customer service yesterday. I ordered a Fitbit 3 online and after two weeks it stopped…read moreworking. Preston and Clarence, w/out any hesitation or hassle replaced it with a Fitbit 4. They were very nice and professional as well. Thumbs up!

Fantastic service at North Little Rock location…read more Selection was small Value was moderate, overpriced for lab created diamonds.

Sahar was wonderful Very polite and knowledgeable A+++ Would go there again in the future!!read more

I wanted to sell my mom's ring. Wasn't sure what I would encounter with the staff but what I was…read moretreated like was nothing that I could have ever imagine. I was greeted very warmly and professionally, the manager came up explained what they could and couldn't do offered other alternative, Sonya the manager was fantastic. I didn't feel anything but kindness and respect. I also had a necklace repaired. I have never been treated as well as Sonya and her staff. I will take all my jewelry needs to them. They were "Awesome"!!!! Cristi L

Sissy's Log Cabin has always been great. Recently my experience with Dot House made the entire…read morejewelry purchase enjoyable. Dot was knowledgeable and took time to listen to what I wanted, offered thoughtful suggestions, and made sure everything was right. I am happy with my the experience and highly recommend asking for Dot if you're looking for exceptional service.

By far the worst company I've ever had to deal with. Brought…read morein my laptop for a few repairs. was told it would be done last friday but was told the delivery of a necessary part was delayed and that it would be done by Monday. Checked on Monday but apparently the part was 'defective' and told it would be done by Wednesday. checked on Wednesday and told that they couldn't give me a time frame as to when the repair would be completed. As far as I can tell, this company has now stolen a valuable piece of equipment as well as 350$ of my money. I have already filed a complaint with the attorney general and will be requesting a chargeback from my bank and filing another complaint with the better business bureau. DO NOT BRING YOUR BUSINESS TO THIS ORGANIZATION UNDER ANY CIRCUMSTANCES.

Came in here asking for a repair and received great service from John. Super nice folks. Looking…read moreforward to buying a car jumper power bank from him, he showed me how useful and convenient they are. Highly recommended they're new to the neighborhood, show them some love!

This place has AMAZING customer service. We have expanded our RC collection recently. Which has…read morebrought sooo many new questions and EVERY time this place has helped us with a smile. They have a huge selection of replacement parts and the people behind the RC counter are extremely knowledgeable. They have given us tips and advice without making us feel stupid or embarrassed for not knowing the answers to things yet. We have been in here 3 times this week and EVERY time they have had the part we needed, along with diagrams on what is needed to fix said parts, (and the knowledge of why said part probably broke... oops ). Great customer service is hard to find ESPECIALLY right now. It is a truly wonderful team they have here. Oh and they have more than just RC stuff.... Model cars, diamond painting, kids crafts, Lincoln logs, board games, all kinds of things. I recommend anyone and everyone to stop by and look around.