Came looking to switch from another service provider... Chris and Lucas were amazing to work with…read more Patient, kind and very knowledgeable on how to help me get everything switched! Definitely recommend dropping in here, hopefully you can save as much money as they helped me save!

This is a bait & switch store. You will be told the deal but after everything is done, you find…read moreout something different. Services were also added to my plan without my consent. Manager in charge , David, could care less if you get scammed or not. Makes the integrity of AT & T questionable.

I love the Apple Store. I just wish that you didn't have to make a shopping appointment to spend…read moreyour money here. I visited on Saturday 07/31/21. Silly me for that, it's much less crowded on weekday mornings. Anyway I waited about 45 minutes for an appointment to buy an Apple Watch. Trevor assisted me with my purchases and we wrapped up the transaction, including buying the watch, a pair or air pod pros, and trading in an older phone for store credit in less than 10 minutes. I later realized that in concluding our business that I hadn't been upsold on getting Apple Care+ for my new devices. No problem, I added them later that night via the interwebs. So the store is nice and simple, the products are great, and the staff is nice. Four stars only because I felt a little rushed. I'm used to getting a nice unboxing presentation and a little more help with setting things up. I guess I just looked like I knew what I was doing. The restroom was clean. So that's a plus. As of 07/31/21 Security guards at the entrance will ask you to wear a mask (and provide you with one if you don't have one) because of the never-ending Virus-19.

It is far better to order online. Maybe if Tim Cook did not give $1,000,000 to the President's…read moreinauguration fund, and a gold plated CD/disc to the President and the like, there would be more money for adequate staffing. Being told today I would have to wait 30 minutes for a salesperson because there were only two salespeoperson in the sales area or 45 minutes for a pickup by a curt employee, when I'm trying to spend between $480-1500, is unreasonable. Sharon Kiel

Kevin and his son Zak are unfailingly polite, knowledgeable, and helpful. That's especially good…read morefor customers like me who can't accurately describe what is stuffing my Motorola with spam or making my charger give up on the middle of an important conversation. These guys will FIX IT fast for a reasonable price and put a smile on your face. Best Buy just might be getting some competition. Thanks, guys, for wonderful service and a smile. Oh, and they can fix computers too.

Kevin is awesome! He was able to fix my water damaged phone and transferred my data. I was able to…read moreget a very reasonably priced refurbished phone there. He has excellent professionalism and experience. 10/10 Highly recommend!

If you like being put on hold perpetually, Verizon is your service provider…read more I have been on hold now for 10 minutes and this is after I told them I just need to complete a purchase.

Great customer service yesterday. I ordered a Fitbit 3 online and after two weeks it stopped…read moreworking. Preston and Clarence, w/out any hesitation or hassle replaced it with a Fitbit 4. They were very nice and professional as well. Thumbs up!

My bf's phone got water in it and it kept turning on and off by itself. So I bought it to this…read moreshop, the guy was nice and he said he will try. He said if it doesn't work I will only need to pay $40 but if it does I will pay the full amount. 40 mins later, he sent me texts and said it's all fixed, he was pretty confident. I came to pick it up and paid $109, then right after we leave the shop it turned off and does the same thing again. We from Louisiana so we don't have time to bring it back but I probably wouldn't because it's a waste of time and money.

From the owner: PlayStation repair HDMI port replacement. Fast Phone repair. Little Rock's Phone repair leader…read more Specializing in all of your Phone needs from screens to mother board repairs. iPhone repair, Samsung phone Repairs, iPads and much more.

After 20 years with Verizon, I decided to move my service to AT&T. I moved five lines. On one…read moreline, I was given the wrong phone; one that was substantially more expensive. The manager was supposed to either take the device back or discount the the device I was given, as it was CLEARLY their mistake. I was told to wait until after the iPhone 17 came out and he would have better luck discounting the cost of the phone. Epic fail. He did neither and now, three billing cycles later, I was told that I could not add insurance to my lines. After multiple calls and three plus hours later, I finally got SOME financial restitution; but it was not without exaggerated frustration. I would NOT recommend this store. To say they are representative of AT&T as a whole would probably be unfair. But, so far my experience has been less than pleasant nor satisfactory. If your carrier is not AT&T, stay where you are!!!

Exceptional customer service this is a friendly inviting location. Everyone is very knowledgeable,…read morehonest and forthcoming they tell you and explain everything in great detail. Happy to be a long time customer with a great company.

Provided me with excellent service! Checked my battery for free! I need a new one so they Installed…read moreit right on the spot! And it came with a warranty!

There are men. There are good men. And then there's TJ. I jumped my wife's car to get to Batteries…read morePlus and he stayed out in a deluge of rain to help me get the battery changed. I told him multiple times to go in because he had to work and I could get dry later but he refused and lended a much-needed hand. I can't recommend this establishment enough because of TJ's great attitude and outstanding service.