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    AT&T Store

    3.0 (52 reviews)
    Open Open 24 hours
    Updated over 3 months ago

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    2 months ago

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    6 months ago

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    2 years ago

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    1 year ago

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    10 months ago

    Cristopher was real helpful after having a bad experience at spectrum we're glad he helped us out properly and helped save us some money

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    1 year ago

    Jose the manager has terrible customer service and communication skills are below average.

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    2 years ago

    I got some good service today. Mike was helping me upgrade my iPhone. Att may be pricey but they have the best phone service & quality . IMO

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    1 year ago

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    5 years ago

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    2 years ago

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    5 years ago

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    Photo of Susan U.
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    9 years ago

    Helpful 4
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    3 years ago

    Terrible customer service. Accused me of fraud although i had my ID and passcode to get into my account.

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    3 years ago

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    7 years ago

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    7 years ago

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    10 years ago

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    5 years ago

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    Photo of Lisa H.
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    6 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    Photo of Tamy C.
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    9 years ago

    Helpful 1
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    5 years ago

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    10 years ago

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    Photo of Tracy V.
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    10 years ago

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    Photo of Joey H.
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    9 years ago

    Staff are okay. Customers are animals. Clearly the concept of a line is alien to them.

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    8 years ago

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    13 years ago

    Helpful 3
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    12 years ago

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    12 years ago

    Helpful 1
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    7 years ago

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    15 years ago

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    12 years ago

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    10 years ago

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    Review Highlights - AT&T Store

    We realized that we were paying $18 more with the plan that we had and Darryl found this and figured it out for us.

    Mentioned in 4 reviews

    Read more highlights

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    Spectrum - Too busy doing nothing to help.

    Spectrum

    (70 reviews)

    Mid-City

    I've had the best service with Spectrum! We have 5 phone lines with a great price! When I need to…read morereturn an old modem..I return it at UPS! I've been a customer for several years! Customer service has been great! When I call they're always helpful! No complaints! My friend saved $2,000. a year by signing up with Spectrum! No problems!

    Zero Stars, folks! G*d D*mn these sociopathic companies that…read morejust keep rolling with awful service, despite our complaints, surveys, major active class-action lawsuits, their data breaches, deceptive fee structures, and past severe liability cases! Who tf do they think they are? Not only was my service spotty as all get-out, but customer service and response was slow and never resolved my connection and data speeds. It's infuriating to have no service and you have to wait till morning to communicate this to them - then wait days (a week) for anyone to come out and investigate. But they sure knew how to take my money every 30 days and lock it in a few days beforehand. For those interested, I switched to Starry a couple/few years ago and never looked back... or at least I've tried not to! These Spectrum %#$* continue to send me junk mail on the daily! and most of it is under the name of someone who hasn't lived here for six (6) years! STOP SENDING ME YOUR TRASH MAIL! I'M SICK OF SENDING IT BACK TO YOU WITH "NOT AT THIS ADDRESS." These sociopaths couldn't respect me when I paid them for years and put up with the slow, splotchy service, payment issues and almost non-existent (we give a sh*t) customer service; and, they can't respect me now, after years of cancelling them and now enjoying satisfied service with Starry: faster, cheaper, responsive (yes, their app is THE WORST, as is their stupid AI dog) And Starry bills me relatively on the same day each month, not every 30 days (like Spectrum) so the date continues to change. Thank goodness for CHOICE! I was a bit afraid of the Verizon takeover of Starry; but, so far, it hasn't been disruptive.

    Fiber Internet Center - Multiple Paths from Northern to Southern California

    Fiber Internet Center

    (3 reviews)

    Westlake

    I was always a little wary of smaller ISPs, thinking they didn't have the resources to compete with…read morethe big guys, but wow. I am blown away by the customer service we CONSTANTLY receive from Fiber Internet Center. We recently had a project which required us to establish a private connection to another large movie studio for some huge data transfers (think 5TB files). This was extremely time sensitive and could have cost us a lot of money if it wasn't done quickly. I reached out to Fiber Internet Center and it was done within a DAY. Normally these connections take 2-3 weeks for set up, but I told them about the urgency of the project, and the next morning I got an email from Bob saying that it was already done. They go above and beyond, even reaching out to the studio to make sure everything is working on their end as well. I expected to have to do this myself, since most companies wash their hands of the project once their end is done. I really can't thank them enough. Their customer service on top of the fact that they provide us with more than a gigabit of throughput puts these guys way ahead of the game. Our connection has been consistently reliable, and the VERY few times it isn't, I know exactly what's going on, and am never left in the dark. I can't say enough praise about this company and their team members, and I am sincerely grateful to them.

    Just called and they ONLY provide major commercial DSL internet service, starting at $100/mo.read more

    vUnity Business Internet - He set the numbers to a busy signal.  Remained that way for days.

    vUnity Business Internet

    (21 reviews)

    Westlake

    I have no idea how this company is still in business. They won't be for much longer. To be clear,…read morethis is a ONE-MAN OPERATION. Brian Brandon is a reseller of VOIP and internet service. After years of nonexistent customer service, I made the long-overdue switch to a reputable service provider. The only time in the three years that Vunity responded promptly was when I sent an email canceling my service. I got a call on my personal cell phone at 9:30 pm withing two minutes of hitting "send" pleading to stay with the company. Bottom line...like many of the other horrific reviews of VUnity, Brian refused to provide the new carrier with the necessary port numbers to allow my long-established numbers to leave. He even directed our numbers to a busy signal for days, so anyone calling couldn't get through. Only after I filed a complaint with the FCC and Better Business Bureau, hired an attorney and told him I would pay him $1,500 to give up the correct information to the new carrier, did he finally transfer the account. I could literally go on for pages to give more detail about this nightmare, but I have already spent too much valuable time and energy on this tool. He doesn't deserve a second more of my time or your business.

    Have had nothing but trouble with this company. Now, I get in today: phones are down. Call support,…read moreno pick up. Put in a ticket, no answer. Call the President of the company, call hangs up. I cannot get a hold of anyone at this company. If they can get my phones up and running, will consider changing review. This is so completely unacceptable. EDIT/UPDATE: My service has been restored and for that, vUnity deserves credit. They have never had an outage of more than a 2-3 hours and it does not happen very frequently. I have edited a portion of the review to reflect that I do not have any evidence that vUnity has been dishonest and I misspoke when I implied otherwise. I apologize for that as it was not deserved nor was it dispassionate, as business should be conducted. I have also updated the stars to reflect that service was restored.

    AT&T Store - mobilephones - Updated September 2026

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