I had a computer crisis yesterday. I had several years worth of files on a thumb drive that got…read morephysically damaged. I needed a lot of the files for a new position I start tomorrow. The folks at Gem City Digital saved my bacon and only scolded me gently about the need to backup. There's also a very cool dog who works there. I give them a solid recommendation.

Ran into several people who were happy with this organization…read more I was impressed. M interaction was favorable as well, and I'll be back to do the more business

My 10+ yr old HP printer head broke so there was no fixing it. I went to Office Depot & was…read morelooking for another HP with all the bells & whistles that on sale. I was debating when the Sales Mgr, Kevin, came by & asked if I needed help. Yes, please. I told him my problem & how much money I could spend. He started asking me if I use the fax feature & other features I did not use on my old HP. He said he had a printer for me.

Where do I start? First, they tell me my copies will be available to pick up by 5:00pm. Then they…read moresend me the email they're ready at 7:29pm. The store closes at 7:30pm. Come back the next day and it turns out all of my double sided prints aren't even on the front and back (I even left a note beforehand asking them to ensure they are even). I go back home and counted the copies. It turns out they gave me 5 less papers than what I payed for. Please do yourself a favor and go LITERALLY ANYWHERE ELSE for printing.

Said he could do a repair while I wait. Well, I waited a week, did not return phone calls.read more

From the owner: Mr PhoneRepair- Buy Sell Trade BELLBROOK " Cracked Screens…read moreto Smile Restored: Choose Mr PhoneRepair!" - Phone repairs in 10 mins - Affordable & Luxury Phones - Apple Watches, Ipads & Laptops - No Credit Financing Available

If I could give this place a negative star rating I would!! What a horrible experience I had. My…read morephone had been stolen and I was in need of assistance of getting my new phone situated. The man helping me stated he is the corporate manger. I wish I had his name but his behavior was so foul it slipped my mind. My granddaughter who is 7 could not get over the man's horrible attitude!! I ended up leaving that store and drove all the way to Clayton, Ohio and worked with a fantastic man named Joe.

Great deals, good customer service and always got what you are looking for, I recommend this place…read moreto anyone

My husband and I recently bought a tv at this location and the 2 people that helped us pick one out…read morewere super knowledgeable, and so nice! It made me leave feeling happy with the purchase. We had Geek Squad deliver and install the tv since it was 98 inches. Those guys were great too! Can't recommend any of the people that helped with this enough.

I haven't been in a Best Buy in a long time. We stopped to look at refrigerators. They have a…read moredecent selection. A lot of Samsung though. Prices were similar to other places without deals. The people working were nice. We opted to go elsewhere because they didn't have what we wanted. The store was clean and bright.

Horrible Service at AT\&T Corporate Store - Dayton, OH…read more Our experience at the AT\&T corporate store (2427 Miamisburg‑Centerville Rd., Dayton, OH) was extremely disappointing and unprofessional. We were instructed by AT&T Business Ordering to visit any corporate store to pick up a business device and have a reserved eSIM assigned. What should have been a simple, routine process turned into a frustrating and unnecessarily prolonged ordeal. When we arrived, several staff members were on their personal phones. Andy, a sales representative, eventually assisted us but immediately insisted that we would need to pay a "substantial deposit," which was incorrect. We asked him to pull up our account (CRU/IRU) and provided our quote and signed agreement. From a technical standpoint, this request was clearly manageable in-store. Andy even confirmed that the eSIM was reserved. However, after he briefly stepping into the back room with another female employee (possibly a manager or team lead), he returned and told us nothing could be done because the device was "already being shipped." Based on the conflicting information and poor experience, we chose to leave. Later, AT&T Business Ordering confirmed that the device was NOT being shipped and that the store should have been able to complete the transaction. As a result, we had to cancel the original order, reissue a new one, accept updated terms, and restart the entire process, causing unnecessary delays. The situation worsened during follow-up. When we called the store, a representative named "Shane" refused to provide his last name and failed to connect us with a manager after placing us on hold. On a subsequent call, we spoke again with Andy, (who was the rep. who waited on us when we were in the store), who declined to transfer us to the store manager, Mustafa, and also refused to provide last names. The tone throughout these interactions was dismissive and unprofessional. As a long-standing AT&T business partner, this level of service is unacceptable. We were treated with a lack of respect, given inaccurate information, and made to feel like our business did not matter. It appeared the staff had little interest in helping because the transaction may not have benefited them directly. We were told a store manager, (Mustafa Alwan=full name) would follow up to address the situation. As of this review, no one has contacted us. It has now been two weeks as of this post. Ultimately, the device was delivered later, confirming that the information provided in-store was incorrect all along. This experience falls far short of expectations for a corporate AT&T location. What should have taken less than a day to process and less than 30 minutes to complete took many days and hours. We are paid at $120-$175 an hour for our services. We will never get this wasted time and revenue back. Based on this interaction, we would hesitate to refer customers or partners to this store. In today's competitive mobility market, customer-focused service, professionalism, and product knowledge should be standard, not the exception. Unfortunately, this location failed on all fronts. If I could post less than 1 star, I would. I would post 0.

Very poor customer service, sell you insurance with promises of what it is. Not worth the…read moreinsurance had to pay out of pocket to get screen replaced which was told would be covered. It was a error by who sold us the insurance. Will switch carrier once contract is up.