horrible service, my phone was wigging out, they told me to go on the web to file a claim...with a…read morephone that is not working. tried 3 times and got locked out. They offered NO help. I went down the road to verizon in Nampa and was helped right away. They understood the situation and within 10 min. they had me serviced. this is the second time I have had very poor service at this store. I will no longer be going there.

I am trying to move my services over to Verizon but I don't know why it is so difficult, so I got…read moreflagged was sent to fraud to verify who I am so I did. Sent an email picture of drivers license and a bill and they let me through to complete my order. I was happy completed the order verified again and now they are telling me again after verifying who I am that they can't provide services again. No one is in the same page. It was an online order

Terrible customer service. Customer service rep (name starts with a V?) who "helped" us was…read moredismissive and rude. There were no other customers in the store, but she definitely rushed us out. Did not explain our new bill in detail, did not go over what I actually needed help with, but rather tried to sell us WiFi service instead. Horrible. Don't recommend this branch.

I had been having issues not receiving calls. Since I was in the middle of looking for a job I had…read moreno idea on how many missed opportunities I was not aware of, so I headed straight for TMobile. I don't recall his name, but he immediately took my phone and did his magic and voila, in just a couple of minutes, he figured out my issue and fixed it. I was so grateful and every time I need help this TMobile on Franklin is and always will be my #1 go-to place.

I bought my daughter a new Apple Watch had nothing but issues dealing with Customer Service over…read morethe phone from corporate AT&T. I walked into this authorized service provider and Josh helped me took us about an hour and a half to get through it. He was amazing without his help. I probably would've had a mental breakdown. This guy is amazing hands-down if you ever need to purchase a new cell phone, you need to come see Josh.

Scheduled an appointment in advance to get my parents switched from Android to Apple…read more Worked with Zaiden to do the number transfer and new service creation and adding the service to my account. Literally took no time at all. Even figured out a way to take my parents' old devices as trade-ins and got a bill credit etc. It literally made my parents' day to get their new devices and work with someone who took the time to explain everything and transfer all of their data from one phone to another. All in all we were in there for about 2 hours and from start to finish, it was one of the best experiences I've had in a phone store, ever and the same goes for my parents.

First a little background information... I have a spine injury that thankfully allows me to walk…read morebut not very much before it's extremely painful and I can no longer feel my feet or legs. Just prior to walking in I had used up all my "good back" Time in an unsuccessful attempt to buy some thing at Winco. I walked in hot, crabby and in pain. I thought I would be able to get in and out in a snap since it was just a battery for my new phone and I brought the battery with me. I was told it would be about an hour because there were three repairs ahead of me. I knew I wasn't going to be able to make it an hour. I decided to leave knowing that I wouldn't be able to return for quite some time since I'm having my back worked on in a week or so. The employer owner (I don't know which it was) apologized and as I was in my car getting ready to leave he came up and said he called the customer prior to me and they were willing to wait. Talk about going the extra mile! I don't think I have ever had that happen before. So I returned to the store got comfortable waiting for the phone and I don't think it was even five minutes before the battery was in and ready to go. It sure as heck beat the long wait at an Apple Store! Wait. Did I mention Apple store? Well, I have an old phone and have no need of a new one but the Apple store charges more than twice the price and requires you to go through a lot of machinations before they will even work on it. So extra kudos all the way around. Outstanding service. Great price. And the ability to deal with a crabby old lady!

Ok fixitpro is EXTREMELY BAD first off I went to fix my daughters Ipad/tablet and they did fix it…read morebut after a week it stopped working, and i emailed support and they said "No, Sorrry we cant give your money back." and i had to complain a lot just to get my money back. LIKE A LOT OF COMPLANING this store is bad they are such a scam I recommend lifeline repair. adress: 1764 W State St, Boise, ID 83702 and they have better reviews and I'm going there today! Hours: 10:00 am - 7:00 pm Tue: 10:00 am - 7:00 pm Wed: 10:00 am - 7:00 pm Thu: 10:00 am - 7:00 pm Fri: 10:00 am - 7:00 pm Sat: 10:00 am - 7:00 pm Sun: closed Thank you for reading my review. :)

Being in customer service for years, I never expected an office supply store to set the bar so…read morehigh. Every visit is pleasant and friendly, and Cassandra in Printing goes above and beyond every visit.

I shop here on occasion, but recently I needed some extra printing work done by a professional, so…read moreI called around. Eventually I settled on Office Depot due to their price, turnaround time, selection, and business features. I was convinced the Business Select program was a great value, both for the price and the discounts it offers overall. I have already earned back the annual cost after only several discount purchases. The work I needed done was a custom printing of 7 pages, 200 copies, double sided, black and white. We needed them in less than a week and Office Depot delivered. My needs were met by Cassandra, the printing specialist (manager? - unsure of her exact title) and she was spectacular. She knew her products, her equipment, and her service capabilities, and took the time to answer all of our questions and make sure we got the best bang for our buck. In the end, I received exactly what I was looking for, received a call when they were ready, and they EVEN FOLDED THEM FOR ME! (which was not an ask but it was definitely a time-saver). Since then, I've gotten more quotes from her and will continue to visit this store and Cassandra as she is a special employee that goes above and beyond and deserves all the recognition she receives! Thank you Cassandra and Office Depot, we're super happy with your business and service.

Overpriced items all made in China. 2 different prices on the tags, and of course they charge the…read moremore expensive price. Sale items are not clearly labeled, so you think you're getting something on sale until you check out at the register. Shady business practices just to make a few extra bucks. Will not be coming back.

Usually we don't have a problem at buckle, whoever was on shift today 06/12/25 was extremely rude…read moreand dismissive. We always get good customer service and great help, but today was the complete opposite after she rudely dismissed us she started talking to another woman and completely changed her attitude. My husband was also there in May picking up my birthday order and the same woman there was rude to him acting like he did not have an order when a male worker found it rather quickly where she did not want to help him at all. I didn't want to go here but so disappointing since the manager is incredibly nice and helpful.

Needed a new phone and I pad today and Hudson and Jeremiah were absolutely amazing. Both were very…read morepatient and kind. Thank you for a job well done! Denise

Been in here a few minutes and uhh, one thing I can say is that they...are not...friendly. Guy…read morehelping us has the personality of a . He has made absolutely no eye contact, does not engage in conversation like MOST do in retail jobs. Aside from that, the store is clean and they have what we need, haha.

Great store, great service. David was great! Prices were great as well! Perfect I really like it…read morethis place thanks