AT&T Store

5.0 (1 review)

ModerateMobile Phones, Mobile Phone Accessories

Closed • 10:00 am - 7:00 pm

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AT&T Store - Mobile Phones Near Me - New Albany, Indiana

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Kasen M.

Elite 26

306

176

4597

9 years ago

I wanted to get the new iPhone 7. My brother used to work for AT&T, so he suggested going to the new Albany store to see one of his former coworkers. Since they work off commission, and the guy was one of my brothers a groomsman, I decided to make the trek to New Albany. When I arrived I found the salesman, Doug, standing in the parking lot speaking with a customer who is obviously leaving. I remember being impressed with him walking his customer to his car. It was polite and chivalrous in a way. Having met Doug in the parking lot, he held the door open for me, my Mom, and my Mammaw. We were on a mission. I wanted to new iPhone, but still needed help figuring out the most economical way to accomplish purchasing the new $900 device. My mammaw needed a new phone, and I was interested in knowing how I could stream live television onto my device since I am also a U-verse customer. Doug was extremely knowledgeable and patient. He knew exactly what he was talking about, do all of the ins and outs of apple devices, even though he's an android user himself. He had suggestions for the best rate plans, and when he didn't know an answer he was very quick to find one. He walked us through the entire process of transitioning phones. Even standing in the store with me and allowing me to use their guest Wi-Fi to re-download all of my apps. My device was totally 100% set up and ready to rock 'n' roll when I walked out of the store. He even helped my mammaw get an iPad mini for $50. (With a 2-year contract .. adding $10 to our monthly family plan) We were in the store with Doug, taking up his time for over three hours. The entire time he was nothing but patient. The only thing I didn't like about the experience was that Indiana has 7% sales tax versus Kentucky is 6% sales tax. But honestly, service and knowledge like Doug's was worth the drive and the extra 1%. read more

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Nicole D.

Karen, thank you for taking the time to share your 5-star review and…

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More info about AT&T Store

2224 State St
Ste 103
New Albany, IN 47150
Directions
(812) 941-1010
Call Now
Visit Website
http://att.com

Hours

What time does AT&T Store open?

AT&T Store opens at 10:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.AT&T Store opens at 12:00 PM on Sunday.

What time does AT&T Store close?

AT&T Store closes at 7:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.AT&T Store closes at 5:00 PM on Sunday.

Mon-Sat 10:00 AM - 7:00 PMSun 12:00 PM - 5:00 PM

Payment methods

Does AT&T Store take Bitcoin?

No, AT&T Store does not take Bitcoin.

Does AT&T Store take credit cards?

Yes, AT&T Store takes credit cards.

Outdoor Amenities

Does AT&T Store have bike parking?

Yes, AT&T Store has bike parking.

Does AT&T Store have parking?

Yes, AT&T Store has parking options. Private Lot Parking

Other Amenities

Is AT&T Store wheelchair accessible?

Yes, AT&T Store is wheelchair accessible.

From the Business

Specialties

AT&T, serving over 81 million wireless customers

History

Established in 1876.

AT&T has been in the technology business since--well, since the invention of the telephone in 1876. Ever since then, we've grown our company and found new ways to connect people to what they love. Along the way, we've invented or pioneered the use of all kinds of technologies: rotary phones, TV, mobile phones, transistors, transatlantic and transpacific cables, communication satellites, touchtone service, the 911 emergency number, the Unix programming language, fiber optic networks, VoIP service, and more. Today, we're a world leader in communications, media and entertainment, and technology. Now that we've acquired both DIRECTV and Time Warner, we're building a truly modern media company that will create the best entertainment and communications experiences in the world.

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T-Mobile

So, I bought a used iPhone from my buddy, Potsy. He went through at least three circles of hell…read moreover at AT&T to get it unlocked for me. Potsy's pretty awesome. You know what else is awesome? Showing up at the T-Mobile store with three employees and a half a dozen customers immersed in the business of communicating. I was greeted and assured that someone would help me within a couple of minutes of entering the store. When I explained that I needed a new SIM card but wanted to keep my plan, these guys didn't miss a beat. There was no high pressure upsell. In fact, the gentleman helping me commented that I had a great plan. He verified that the phone was unlocked, that the SIM worked, and did it all in a friendly, efficient manner. I was out of there in less than ten minutes.

This review is for the store, not the service…read more As soon as you walk in the door, someone acknowledges your presence. Even if they are with another customer, they welcome you and assure you that you will be helped soon. Unless you're in a hurry, this allows you some time to look around the store, check out some phones and review the latest in smartphone technology. This store carries the full line of T-Mobile phones. Although they do not have a very deep stock, anything can be delivered within hours. The staff has always been patient in answering my questions and gives me quite a bit of information about my plan, my phone and anything else I need to know.

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Verizon

3.4

(8 reviews)

0.2 mi

Caleb assisted us after our daughter dropped her phone in water. Fortunately we had purchased the…read moreprotection plan. With fire and brimstone I suggest you purchase it as well. He was super patient with us and extremely knowledgeable and professional. Couldn't have asked for a better experience!!

We stopped in to just see what Verizon had to offer as we were not sure of what we wanted to do…read moreyet. Adam Peterson was our salesperson. We have been with AT&T for many years. We live out in the boonies and could get no reception which was very frustrating. Not to mention the bill just kept getting higher. I had a Verizon phone for work and never had a reception problem. Adam went over our options and made our possible decision to switch a reality. Adam was very thorough and he answered all of our questions. He was a pleasure to deal with! The process to switch out 2 phones from another company took about 2 hrs total which honestly is about the quickest visit I have ever had at a phone store. And Adam made it so pleasurable it did not seem that long. Everything went smooth. I would recommend this store to anyone and definitely would ask for Adam Peterson.

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Verizon

3.3

(10 reviews)

4.4 mi

Dayna, Sales Rep. provided great service to me and solved my issue like a Boss. I am so grateful…read morefor this store, and it's professional and personable staff.

I do not recommend setting up business service at this location. Rob sold me the $10/line bring…read moreyour own device plan with $2.47 in taxes and fees for each device. My first month's billed was over double what was expected. Rob said that he would make it right, but the next month the bill doubled again. During the sales phase Rob was responsive to questions. Since the sale, he has not responded to my questions and I have been forced to cold call him at the store, but even that has been ineffective. Back to T-Mobile for me.

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CPR Cell Phone Repair Louisville - St. Matthews

My iPad wouldn't charge, took it in, they cleaned the port and now it's fine. I'm so happy!!!read more

This location is very professional and they do repairs great and fast, honestly never been to a…read morerepair store that was friendly and that knew what they were doing. Definitely I recommend this location for any future repair.

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IPhone 14 max pro Gear4 D30 case with peeling after 7-10 days of use

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Cases and used phones. We offer financing too!

Boost Mobile

5.0

(1 review)

4.4 mi

I highly recommend that you come and meet the guy Khalid. He is the best for the job! We spent 1…read morehour and 30 minutes trying to solve issue with Boost Mobile customer service but our issue was resolve. Khalid had put in every afford to resolve the issue and did his best! Always recommend his place over any other I been to. We are just super duper happy and thanks to him once again!!

Logan Street Market

I haven't been here in years! Met up with some girlfriends for brunch and here are my #WorthyNotes:…read more We went around 11am and there wasn't much traffic. I highly recommend walking around to see your options because there's so much to choose from! I ended up going with an Avo Lox breakfast bagel and a matcha flight! Both were so delicious and made fresh. The food came out quick and the associates were very friendly. All for a good price! What I appreciate about Logan Street Market is the variety of food options and the opportunity to support local. I plan to be back sooner rather than later and bring the kiddos with me!

Who among us can resist a food hall? Not me. (Not I?) Especially one like Logan Street Market. But…read morefirst, something non-food related: This place has a huge arcade in it! That's the first thing that my children noticed when we walked into the market. The arcade is set up off to the side, through a door, on the first floor. There are a couple dozen pinball machines and old-school video games that you can play for quarters. When we visited, there was no one in the arcade, so we had the whole thing to ourselves. The arcade was an unexpected bonus, but we visited for the food. I love food halls and markets like this because everyone can find something they like. When we visited, one of us got a loaded baked potato from Spudzy Potato Bar, one of us got the falafel and hummus plate from Jerusalem Kitchen, and one of us got a cheeseburger from Ziba's Bistro. But we could have also chosen arepas, Korean street food or crepes, or things like boba and coffee and vegan baked goods. There are a lot of different options here. Upstairs, there are a lot of little booths with crafts and handmade goods and things. When we visited, none of that was open, but we were able to go up there and look around. There's also a small area for young kids to play, and a couple of video games. The second floor is also a nice place to peer down and look at the market from high up above. Parking is wherever you can find it. There's a gravel parking lot a block away, and there's also street parking, if you're lucky to get a spot.

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