Horrable, no one speaks English other than the one that you contact to subscribe to a plan...after…read morethat, forget it..All wireless providers are bantits...

T-Mobile customer for 10+ years. Bought unlocked refurbished phone from Back Market.com and brought…read moreto this location to transfer data from old phone to new. Had concerns that phone was locked with AT&T carrier, but needed expert opinion. Sensed a bad attitude from staff member (Mgr?) who took 30 seconds to confirm my concern. Took no effort to dive deeper. Followed up with Back Market who assured phone was unlocked regardless of AT&T prompt. Found YouTubes to switch SIM card and transfer data with no problems. Phone works great.

This is a Spectrum customer service review. As a new Spectrum customer in the Palm Springs area, I…read moredecided to take the offer on the phone service. The monthly price was really terrific. The new phone arrived quickly but then my problem started. As an east coast transplant, my carrier was Xfinity. Their website made it impossible to get the necessary Transfer Pin to keep my old number. I scheduled an appointment with a Spectrum rep for assistance. Lucky for me, Roberto Espinoza was my Spectrum customer service person. He was calm and resourceful in navigating through the Xfinity customer service online assistance. It wasn't easy and it took all his knowledge and resourcefulness to get the transfer done. (I tried on my own speaking to 4 different Xfinity people and accomplished nothing.) As frustrated as I was with the Xfinity transfer process, I was even more pleased that Roberto was working on my behalf to get the task done. Thank you Roberto, you are an excellent example of what customer service should be. Joe Pagano

On 5/29/26, I called to cancel internet service because AT&T was going to save us $25/month, double…read moreour speed, and give us fiber-optic service. I've been unemployed since October, so every little bit helps. Spectrum said they're still going to charge me for June because Texas doesn't allow pro-rating. What?! No wonder everyone hates you guys. Your customer service is trash, and so is your service that randomly goes out.

I smashed an S10 front and back…read more Fair prices and full attention discussing my problem. Shop local!

Very fast and efficient phone repair. The service was excellent!! The guy who runs the place is…read morevery nice and will be straight up.

My girlfriend and I came in to upgrade her phone and had already been passed between a couple of…read moreemployees before Matt stepped in right as his shift started. The app was down and we were having issues, but Matt stayed patient, found a solution, and got everything taken care of. He was friendly, professional, and made what could have been a frustrating experience a great one. Thanks again, Matt!

Stopped in at 1233 on 5/7/26 to have a screen protector installed. We were hoping that Kaitlyn…read morewould be working, but no such luck. Only 2 customers and 2 employees before we entered. No acknowledgment or any kind of greeting. The other employees are in dire need of customer care in-services straight away.

Very friendly, excellent service! Walked in for an estimate for repairs and winded up with a fixed…read morecharging port! Thanks again!

Great service and honest! They repaired an older iPad on/off button and replaced the screen saver…read moreon the same day for a very reasonable price. One of the other providers said to toss it and buy a new one. Saved $200 + . Highly recommend.

Stephanie helped us with a phone upgrade and claim after Asurion claim processing made errors that…read morein one instance found my wife's new phone cut off from service while on the road. Stephanie's knowledge of systems and as importantly, customer service quality, was phenomenal. Saved the day and Verizon relationship. Its been a long time since we've had that top notch level of service, competency, and product knowledge anywhere.

Went into the shop and Stef Bolton assisted me with my account. I have been trying to set up a…read morebusiness account. Stef was patient and helped me get everything set up. Stef is knowledgeable and provided excellent service. Verizon is very lucky to have such an incredible person as Stef on their team. I have been a Verizon customer over 20 years. I look forward to purchasing my next phone with Stef. Highly recommended.