Good service. Isaac was very helpful, courteous, and patient. Made the process of upgrading my…read morephone very easy.

I was delighted with the service I received at this Verizon Wireless One Location. You would…read morethink that the online offers from Verizon would be the same as their Short Hills Location and this location. They weren't! This location saved us SEVERAL HUNDRED a dollars! The service was prompt, professional and courteous. Isaac was the representative who assisted us. He was knowledgeable and helpful. I was impressed with the products and the service!

If I could give 0 stars, I would…read more I went in to have the front screen on my iPhone 17 Pro replaced. When I got my phone back, I immediately noticed that the display looked completely different. The screen has a blue tint and doesn't display true blacks, which was especially noticeable since I use Dark Mode. I compared it side-by-side with another iPhone, and the difference was obvious. In addition, there's now a noticeable black border around the edge of the screen, even though the original display is edge-to-edge. On top of that, my phone no longer holds a charge, even though it was purchased new a few months prior. At no point before the repair was I told that they would be installing a lower-quality generic screen. Only after we returned to explain the issues were we told that a higher-quality screen was available as an option, but since we had paid for the generic replacement, there was nothing they could do. For $165, I was left with a phone that looks worse, performs worse, and wasn't restored to its original quality. If you're going to advertise that you can "fix" a phone, customers should be told upfront if the replacement parts will significantly change the appearance and performance of their device.

it's a very bad quality screens, stay away from them, my cellphone screen just last 6 day, and i…read morewent to ask them for replacemen, they didn't wants to take responsibility at all and ask me to pay for a new screen (bad quality products, simple)

Great response time. Very helpful and knowledgeable. I highly recommend Tom for any future…read moretech/network projects.

The gentleman came and had the patience of a saint! He helped me reconnect my google doorbell &…read moregarage videos. He also helped me with my printer!!

Store hours are 10am to 7pm. We went at 10am and waited until 10:30 am. Store was closed and…read moredoors were locked.

Saturday hours on-line? 10am-7pm. Hours on the door of the store?? 10am-7pm. Time arrived? 1:15 pm…read more Store's closed.

I had lost all hope of my laptop being fixed after spilling coffee on it and dealing with a…read moreterrible previous repair shop and an unhelpful and expensive Apple Store. Mike and Fred were so helpful and restored my laptop to its previous condition prior to the coffee spillage. If you ever have a problem with your computer, come to this local business, you will not be disappointed!

Great service, knowledgeable and fair. Fred went above and beyond and helped me out of a year old…read moreissue that he was uniquely qualified to fix. This man knows his Apples. And what he didn't know about what was keeping my Mac Pro from starting up, he researched and had the parts on hand to fix it. All that and a very reasonable repair bill, and now my 12 core Mac Pro is as good as new. I highly recommend this shop if you want your off warranty Apple products running for years.

I have been a long time customer with different repairs and used phone purchases. The associates…read moreare always friendly and very helpful. Excellent customer service.

I sat on a sharp rock with my phone in my back pocket. You can't fix stupid, but they did--for a…read moreprice. They replaced the cracked glass on my iPhone in less than an hour. I'm happy to pay for good service, and the guys at The Device Shop delivered. Having this resource close to home is very convenient, but, hopefully, I won't need them again for awhile.

Lots of accessories as you come in here. Located in the Livingston Mall…read more While they weren't able to fix my phone, they were right upfront and told me so and helped redirect me to other service providers in hopes they could help me. They are best with iPhones and major Android brands like Samsung or Motorola.

SCAM ALERT!!! My 19 yr old daughter went there one week ago…read moreto replace her screen. I was charged $266, and she kept getting a message that the screen was not compatible with iPhone and glitching. She took it back today because it stopped working altogether. Same guy said they don't give refunds, but for today only he will replace the screen for 1/2 PRICE!! Are you kidding me??? The. He told her it was cracked, she must have dropped it, when it's not cracked at all! I had been trying to call there for days, no answer and mailbox full, and emails from their advertised email comes back not deliverable, not a valid email. This place is a scam, do not go here. EDIT TO ADD: Phone was taken to Apple Store immediately after leaving his store for second time. We now have a letter stating the battery swelled due to improperly installing a new screen with inferior parts, causing the phone to completely shut down. I now have to take him to small claims court, which I will, for the original $266.56 + the cost of a replacement phone that he destroyed. If he wasn't so stubborn to be an ass to a young girl and just issue a refund, he wouldn't have this review nor end up in court.