They're always shortstaffed. You always have to wait a super long time to be helped. The lady that…read morehelped us was not super friendly, but she was a little aggressive while handling the situation. I suggest this find another location if you go in and there's only one person and there's a line cause you'll be waiting for two hours. They don't greet people when they come in or acknowledge you're there and when it's your turn, you get a little bit of attitude. We enjoyed the T-Mobile service. It is more affordable than the other services that we've had the customer service on site isn't always that great. I always try to handle everything self service but sometimes you just have to have a person to help out.

We were charged $439 for a Bluetooth speaker in which Zues (the name he called himself) assured us…read moreit was a free promotion. They also charged us for 4 liquid glass screen protectors for $200. This was not discussed with us at all. I later looked at that product and saw there was a warranty with them and would have replaced $250 for a lost or broken phone. Our phones were not even on the list. I have called corporate, talked to the manager and nothing, no help, just looked at us like we were old dumb people. After losing a phone we had to go back to them due to a 2 year contract. Luckily this time we were aware of the type of people they are and after negotiating got what we came for. All in all we were ripped off for approximately $650. BEWARE!

The store was quiet and the employees were ready to help as soon as I walked in. I got in and out…read morevery quickly and efficiently. The parking lot is weird but it doesn't affect the store.

you name it don't check records well poor customer service iwill say they waited on me quicklyread more

STAY AWAY ! Had a new screen installed 2 days ago which comes with a 30 day product defect…read morewarranty. I got a hair line crack in the middle of the screen, and got told the warranty is void as I have dropped the phone, which is not true. You get what you pay for. you have been warned !

I had done some dealings here before and it was ok. Then i was having a problem with my Ipad so I…read moretook it in to be repaired. The repair man that was there at the time said no problem. He preceded to take my ipad home to repair. Then he was fired for stealing other stuff and they had to get my ipad back from him. thank goodness he returned it. Then the store told me they had no idea what was wrong with it and I could come get it. Now understand this was 9 weeks after I took it there. Then they tell me that they will wave the $25 fee. Are you kidding! When I got the Ipad to the car I noticed the whole screen was cracked. All they said was sorry but I had signed a paper that said they were not responsible for anything broken. What a joke!

Very wonderful service. Jessy answered all my questions and concerns I had. Keep it up! Highly…read morerecommend this store! I've been to several boost mobile stores around the area and out of all of them this one is the absolute best!

I have had Cricket Wireless service for several years. A year and a half ago I got a new phone…read morefrom them. It was an Alcatel and kept overheating and causing problems with trying to answer and make calls. So in September I got an LG phone. I want to be able to make phone calls when I travel internationally but was told that I had to buy a sim card to put in the phone when traveling out of the country. Okay, so I'll do that. Turns out I have to have the phone unlocked AND THESE IDIOTS CAN'T UNLOCK A PHONE THAT HASN'T BEEN IN SERVICE FOR SIX MONTHS. Are you kidding me? That's the most ridiculous thing I've ever heard. Do they not sell service to travelers? Don't waste your money with them.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Orange City store today.

The gentleman I spoke to was really amazing. My computer issue might be as simple as replacing a…read morekey on my keyboard. He gave me information and sent me a video with instructions on how to replace it at home. No charge. Talk about an honest company. If my issue turns out to be more involved, I will definitely have it repaired here. As someone who just went into remission from cancer with a bunch of medical bills, I truly appreciate his kindness during a difficult time. TL;DR Amazing and honest service. You can trust them.

Home Theater A/V Receiver August 2026…read more A proximal lightning strike surged my expensive Onkyo receiver. Bad luck. After calling around, though, I was very lucky to find Thomas's Gadgets to get it repaired. I dropped off the receiver at Thomas's and the issue was diagnosed and the part was ordered before I even got a call back from some of the other shops. The repair was completed and I had it back in only seven working days. They also worked on my keyless door openers that had been damaged by leaking batteries. These repairs saved me a lot of money, time and shipping delays. And I saw other items in their shop for repair including large flat screens and smaller electronics, too. Thomas's is located only about 1.5 miles from interstate 4 and I was asking myself how far I would drive to get work done there. My answer was at LEAST 50 miles. Probably farther. Communications about my repair issues were complete, timely and included photos of the problem. The estimated price range for repair was given and the final price was right in the middle of the range. Do not be put off by the storefront. As a former business owner I know that the way to keep prices low is to keep down overhead expenses. The savings are passed along to the customer at Thomas's. And do not let the shop's name fool you. This is a serious business that can solve serious electronic problems. At least one of the technicians has education and training in avionic electronics. If he can do repair work on a Cessna, he can probably solve your problem. I received a level of professionalism, efficiency and honesty from Thomas's Gadgets, Inc. that I have not experienced for a very long time, if ever.

Expertise coupled with great customer service! I…read moreappreciated that when I first called to see if it was even worth repairing my phone, the technician (Jordan) walked me through the triage to diagnose the repair needs, and the cost of each step. When I arrived at the store, he looked at my phone and gave me a more detailed understanding of each step, and which components might be affected, and gave me enough information to know at which point we would fully repair the phone or fix it enough to salvage data and replace it, or not bother and save my money for a replacement. I felt well informed and knew that I would not be stuck with more costs than would be worthwhile. In half a day, Jordan called to tell me what the damage was and had my phone fully repaired and in better shape than it has been in years. Kind and informative communication with the customer, providing transparent costs of repairs for decision-making, and expert workmanship makes CPR an EXCELLENT repair store! It also is an Apple certified repair shop for warranty work.

I was on a roadtrip and my phone wouldn't charge. I got off at the exit and came here. The nice…read moreyoung man fixed my phone in under 5 minutes for free! It was tiny debris stuck in the charging port which I couldn't get but thankfully he came in clutch!

They're open on Sundays, but there's only a few Employees so if you need assistance with something…read moreyou may want to go during the week, they may have more employees Came in to find a few simple office items needs such as page protectors, envelopes, notebooks with prongs I also had to make copies. I did the self service copy option because it was just much quicker. So there's not much I can comment on customer service wise. The guy that checked us out was a nice friendly little guy and he was funny. They have everything you need office supplies wise. It just is a little pricey.

The copy section has always helped me with whatever I needed. And the store always has had what I…read morewas looking for. Very handy store to have close by.