On Thanksgiving November 24, 2022, at approximately 5:00 p.m. I called T-Mobile because I was…read morehaving an issue with screenshot of my cell phone the representative that got on the phone stated that they were going to connect me with technical support I ended up waiting almost two and a half hours no one never came back to the phone and they ruined my Thanksgiving T-Mobile will pay a $19,500,000 settlement payment and will implement a compliance plan. Notably, the compliance measures contain new commitments by T-Mobile to improve the 911 outage notices given to PSAPs, including providing PSAPs with a wide array of information about the outages and providing follow-up notices within two hours of the initial outage notifications. 18,272 Customer Complaints

They are the worst. Never use them!!! It is such a hassle to get anything changed or to cancel a…read moreline.

Went here last September to get my iPad screen fixed. They…read morementioned the full service warranty but I was very firm that I was not interested , and they fixed it. My iPad still has some areas where the Apple Pencil doesn't work but that would've been a couple hundred dollars more and at that time I just needed a functioning iPad asap for work. Overall, if you go in understanding that just like another business, their job is to make money- you won't have a negative experience , imo. You get what you pay for, they were very transparent with me. I'll be back soon with my broken beats that would've been covered under the warranty had I decided to buy it .

If I could give 0 stars I would. I really just want my Xbox back and fixed. I dropped it off June…read more2nd and it is currently June 25. When I dropped it off they said it would be done by that Friday at the latest, Friday came and went- I visited over a week later to ask about the progress- they said they had called me to ask for my permission to get it sent out to be repaired although I had never received a phone call from them. Another week went by and I visited the store again and they said that they had called me twice now asking for permission to get it sent out and I STILL had not received a single call or email, I said yes please send it- and they said it would be done within 3 days and be sent out that same day I visited. Come to today (about 5 days or so since my last visit to the store) I call them for the 5th or 6th time and someone actually picks up the phone (which has only happened once this month) and they told me they still have not received my permission to get my Xbox sent out- they said they've called me (which they have not) and supposedly it is now getting sent out. It's genuinely shocking how this business is handling repairs and customer service. Please god just return my Xbox to me fixed. I've received 3 different dates that it "should" be fixed by and all but one have passed. PLEASE just call or email your customers- keep communication open and don't make empty promises! I will never return here again :)

I've been looking for someone who can help me on my phone to unlock it but I couldn't find any luck…read morebut phone clinic helped me so much he made sure I had great service he makes sure that we are comfortable with on what the process is he did amazing job on unlocking my phone I recommend highly to come and get service here if you have any problems with you devices I give this place a 10 out of 10 excellent service will be coming back again

My LCD was broken and phone had scuffs on the screen within like 10 minutes he got the job done and…read morenow the phone is looking brand new, I definitely recommend him for phone repairs, thank you Marv for the amazing service!!

I visited this store at 459 SR 436; Altamonte Springs, FL 32714, today and was met by the most…read moredelightful young woman named Trinity. I explained what I was looking for, and she took me right to the battery I was in search of. She was thorough in her questions to make sure I was getting the right one. As our conversation continued at the checkout, she pointed out a great sale they were having on double and triple A batteries, which I really wasn't interested in, but ended up buying because of the sale price, and as Trinity pointed out, it's hurricane season! At the heart of this review, is the professionalism of Trinity, while still being personable and able to make customers feel valued. It is so nice to have this experience and I would definitely recommend this to anyone in need of batteries of all kinds.

Overall, what a great experience- minus the fact that my batteries were dead in the truck and I had…read moreto come buy new ones. Called and spoke with AJ about 2 batteries for a diesel - he was knowledgeable and upfront with all of the information. I pulled in the parking lot and before I was even out of the truck he was coming through the door to help me. Installed both batteries extremely quick and was very friendly. I would recommend AJ for anyone needing batteries.

This place saved my phone camera! I dropped my iPhone 7+ two days before I left for vacation and…read morethe back camera stopped working. I originally went to Ubreakifix and they said they didn't carry it and they'd have to order the part, so I'd be out of a camera for vacation! I called ALL OVER ORLANDO and no one carried the part, except here. I spoke to Andrew and he put the part on hold for me for the next morning since they were about to close. It was about 30 minutes from my side of town, but I drove out and Andrew fixed my phone the next morning, and for less than anywhere else!! Score! I had my rear camera for my vacation and was able to take lots of pictures! Unfortunately, the new camera they put in shorted out my front camera on the phone. I didn't notice until after they closed and I was leaving the next morning, so I couldn't get it fixed. No biggie, just less selfies.‍ I called while gone and Adam told me to bring it back when I got in town. I took my phone back and Adam figured out it was shorted, replaced the rear camera with another one that wasn't defective, AND replaced my screen protector, for no charge!!!! These guys are awesome, they have great customer service, and I will be going here with all my phone needs even though they are across town. Thanks for the great experience guys!

Do not bring your device to this place. They will damage it and charge you for it. If you ever…read morebrought a device and they did not damage it, consider yourself lucky. New management, same incompetence.

Tried to get a new battery for my dads MacBook Pro 2018. Apple and Best Buy said the computer is…read more"vintage" so no parts. Trade in was 45 dollars. This was a 8 / 256 in 2018! Called top quality and told it can be done. 24 hours and back to new again. Even made sure the battery registered and device was up and running before accepting payment. I found my new Apple repair site.

I bought an Xbox Series X from someone on OfferUp, and much to my dismay it was infested with…read moreroaches. I brought it to this place, and the initial report was worse than I feared. They told me it was heavily infested, and there was likely damage. They assured me I was in good hands, and were able to repair my Xbox and clean out all the roaches. Both gentlemen there (can't remember your names, I'm sorry) were honest, kind, professional, and communicative throughout the repair. They charged a very fair price considering the amount of work they had to do to get it cleaned and fixed, and they did so quickly. I can't recommend them highly enough, this has to be the best electronics repair shop in the Orlando area. These guys really are the best, and if you need something like a video game console repaired, this is where you want to take it!

A component in my pool's salt water system failed, and I needed to have a replacement soldered onto…read morethe circuit board. I called and the owner said to bring it over. When I arrived, he said that he had just finished one just like mine! He tested a few other circuits using a multimeter and said he would be able to attach my component in about ten minutes. So, I went next door to the Asian supermarket and picked up a few snacks. Ten minutes and $35 saved me $350 for a new board, and everything is working great. There aren't many places in Orlando where you can get a fix like this done. Thanks!

Time to get original estimate... 3 months. After calling me he lost my ticket so he stuck my Wii…read moreon a shelf. After month 6 I finally want tin to query... didn't do anything because he lost my ticket. Made a copy of my claim ticket. Another month went by and finally got the part. Fixed it in a week. I finally picked it up and the grand total was more than $150 for a new disc drive. When I came to get it he still didn't know which one was mine because he has 3 sitting back there. This is where your electronics go to in hopes you forget you ever dropped it off for repair. Use Best Buy Nerf division next time.

I found this place on offer up because they offer new phones at a fair monthly price. The staff was…read moresuper nice and the services was quick and fast. They have a variety of products and electronics, the store was well organized with everything in place. I will definitely be back for another phone. HIGHLY RECOMMENDED!!

So it happened as it usually does...First I cracked the back of my iPhone X, then recently cracked…read morethe front.. I went in to this place after seeing an ad on Facebook for financing a phone. It was simple, straight forward with no denying credit check and no renewing contracts with carriers or hidden fees on the wireless bill like when financing with the carrier. I was approved for a certain amount and it happened to be less than the price of the phone. Not only was I able to get an upgraded, new in-box phone, I was able to use the rest of the financing to get the X fixed to pass to one of my children. This saved me hundreds... if you want a new phone or need phone repairs this is the spot. Welcoming environment and personable staff. No more could be asked.