My phone is 5 years old and the phone no longer holds a charge for the entire day. Now that we are…read moremore dependent on our phones that ever, it's imperative you have a device with enough juice to get you though at least 8 hours before going into low power mode. Doing research, I found shops online that you could mail your phone to and they had the best pricing. My problem with that, was being without my phone for 7-10 days. When I started looking around on yelp, many shops had great reviews, but their prices were ridiculous. You can buy a battery for $25 on eBay or Amazon, it's a 30-minute service, So anyone charging you 3 figures is ripping you off. Especially when you consider as a business, you probably buy batteries by the dozen and probably pay closer to $15 each. Service took 45 minutes, cost me $80. I didn't have to mail anything or go without my phone for a week. Honestly, I only have one knock for these guys, they don't appear to want you in the store. I would have much rather liked to take a seat and wait for my device than be booted and asked to come back in 40 minutes. Funny enough, I had just grabbed a bite, had I known I couldn't wait, I would have dropped the phone first then grabbed my bite to pass the time. Either way, they get 5 stars. The price and service were as close to flawless as you can expect.

Affordable, quick battery change for my Samsung S24. It was not lasting more than 2 hours on a full…read morecharge due to an old battery, but with the replacement my phone is as good as new. Would definitely come here again for future services.

Cara was amazing today! She took her time and made sure all was good with our phones before we…read moreleft. We absolutely appreciated her. Thank you Cara!

Needed to get a simple process done on my phone, and was told "we're not set up to do that, sorry."…read moreand suggested I go to another retailer miles away. When I told them that all they had to do was call corporate to verify my ID, all of a sudden they were "set up to do that." They didn't even bother to call corporate to see what it was until I had to tell them what to do. They get two stars because they didn't completely slag me off, and weren't openly rude.

Great customer service. Nate was very knowledgeable and personable. He helped me find the products…read moreI needed that fit within my budget constraints.

I had Nate and he was very nice and did everything he could to help, but then he had to ask a gal…read morenamed Maia and she took him in the back for about 10 minutes and came out with a new deal she wanted me to sign with Verizon and when I didn't want to she was very rude! Verizon customer service is terrible you can't get a person on the phone so you end up going down to the store and get nothing but a sales pitch! Verizon sucks on customer service!!

Isiah and Junior were incredibly helpful today. Thank you both for helping us during a stressful…read moresituation and getting our daughter set up on her iPhone. We appreciate you!

Isaiah was super helpful!! My 82 year old dad's phone was acting up and he went through and removed…read morea bunch of apps and it cleared up. We will be back when it's time to upgrade the phone!!!

I needed to replace my Pixel 3 battery. Other places I called could not do it because the Pixel 3…read moreis so old. Jet City did it quickly and now the phone works great.

The back of my iPhone 14 Pro cracked really bad the second time and I came here to fix it. They're…read morereally professional and kind. They explained the procedures and also called beforehand for confirmation of other work when they discovered other areas were broken too. In addition, they followed up the next day to make sure my phone didn't have any issues. All in all, this place is a gem for getting your phone fix! I also highly recommend them over IGSM in Bellevue. IGSM was the place I went to the first time it cracked and it took longer to fix and they're also less professional + more expensive.

Mike, for one is truly an awesome guy on a business & personal level. Very nice, professional, &…read moredown to Earth as you walk in. He has a lot of knowledge in various technical devices & computers in just about everything from game consoles, laptops, PC's, iPods, etc. In fact early this year he fixed the headphone jack in my iPod classic I had. Although older, he was able to find the parts needed to fix & replace what had broke previously. He also was nice enough to not only replace my battery but seriously hook me up with a portable hard drive to extract the music from my iPod that wasn't showing up on my computer for whatever reason. I really thanked him for that, cause most of those songs are rare & hard to find. All of this was done in a timely manner, in it all taking about a week in total & costed me just under 200 but was well worth it! Mike kept me updated on the progress of my device's repair & about when it would be finished. I would definitely go back to him again for future service knowing he does great work & is consistent in customer care & service! Gadget Fix in Tukwila is the place to repair & renew your electronics you enjoy using!

Mike was great. Fixed the screen and battery on my iPhone. Also gave me tips for extending my the…read morebattery life. Reasonable price. Highly recommend.

Aggressive. Unfriendly, scared people. You don't own the sidewalk. If they have to be this rude to…read moreeveryone walking by, you had to wonder if they even have a real business in there.

I don't recommend because of my personal experience. I was never told that they go through a third…read moreparty or even given ANY information on the payment agreement that I thought was all through PHONE GUYS. Come to find out. They go through a third party(ACIMA). They charge multiple fees and charges they can't be explained when I called. I bought a phone for 500 and they were going to charge me 200 more for mysterious charges that ACIMA or phone guys could explain. I decided to just take it all back. I as a customer have the right to know the exact amount I will be paying SMH!!!

Barry was great! Fast and affordable. No problems, great customer service. Located right outside…read moreof Max and Forever 21. Ask for Barry!

the guy said he didn't work their. would not guarantee their work they broke my phone and would not…read morefix it also with having a huge scene and they called security to get out of it. also the worst customer service I've ever seen

Got my phone fixed in less than 5 min. What great customer service it was. Recommendread more

I went there to fix an issue with my computer's WiFi card and the employee made an unrelated issue…read moremy laptop had with one of its hinges worse, possibly intentionally, and now I'm concerned to even close my laptop again. I came in because the Yelp page says free estimates and I wanted to figure out how much it would cost for them to replace my WiFi card. I had an issue with one of my laptops hinges where part of the plastic is sticking out in the bottom right corner of the monitor because the hinge is partially broken. When the employee and I are talking I say that I'm not here to get the hinge fixed, the employee says it'll get worse, and while we're talking he pulls on the plastic that was sticking out, pulling it out farther than it's ever been for no reason. He also informed me that estimates were not free because I had an internal issue, and that an estimate would cost $99. I left. I couldn't see it well from my angle at the time, but after getting home I see that the hinge problem is much worse and now I have to consider going somewhere else in the hopes that wherever I go next will not damage my laptop to get more money out of me.

I recently sent in my Switch that had a badly damaged USB connector to be fixed. The owner charged…read morea minor fee to inspect the damage and repair the USB port if possible. He spent nearly 5 hours on it, repairing the motherboard thst was actually the cause of the damage (the copper pads were ripped). Unfortunately the board was beyond repair but he did his best and I appreciate the time he spent trying to help me save the data on the system. They are friendly, affordable and fast at what they do and highly skilled (Micro needling new pads is not easy).

I damaged my iPhone right before a trip out of town. The screen was broken and the OLED panel was…read moredamaged. It would be days before an Apple appointment opened, however the folks here were able to get my phone fixed on the spot in 40 minutes! Pricing was simple and affordable and the new screen looks great. Highly recommend if you need affordable, fast, and convenient phone or other electronic service!!