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    AT&T Store

    3.0 (4 reviews)
    Closed 10:00 am - 7:00 pm
    Updated over 3 months ago

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    iTech - West Palm Beach

    iTech - West Palm Beach

    4.1
    (66 reviews)
    2.3 mi
    $$

    Recently I had a laptop that out of know where started to act crazy. On its own, multiple windows…read morewould open and close. So the natural thing I thought of was maybe I have a virus. So I ran all my virus protection including Malware and it still acted crazy. I asked an I.T. guy for assistance and he did his thing and told me the computer was shot and to buy a new one. To me, that was devastating as this was a new computer. The last thing I wanted to do was buy a new computer. I ended up hopping on Yelp, went into the search area, and had it send my issue out to vendors on the site. In a short time, they responded back to me, started the dialogue, and told me what the issue would be. He broke it down in simple and easy steps. When I followed it, it was exactly what he said it would be, a bad screen. Based on that, I told him to order me a screen. When the screen came in, I was called by the technician. At the store, the tech greeted me, told me he would have the computer fixed the following day. Which is exactly what he did do. Overall I am impressed by the business and the willingness to diagnose an issue without me even giving them a cent. They were fast, gave me a warranty, and I will certainly use them in the future if the need ever arises.

    So I had to update my review & remove a star due to the lack of communication. When my laptop was…read moreready for pick up no one called me, when the diagnostics was complete & a part needed to be ordered no one called me & when the part arrived & I needed to drop my laptop back off for the work to be done, no one called me. In each of these instances I had to call the store to follow up it would've been if staff called or text status updates.

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    21.5" iMac close up
    21.5" iMac close up
    MacBook Pro with Touch Bar close up
    MacBook Pro with Touch Bar close up
    13" MacBook Pro with Retina Display

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    13" MacBook Pro with Retina Display
    BrandsMart USA

    BrandsMart USA

    2.3
    (194 reviews)
    8.7 mi
    $$

    I cannot say enough great things about Edwin Fuentes at the West Palm Beach BrandsMart!…read more I recently purchased multiple TVs, a Sonos soundbar and all of the accessories needed to complete my setup. Edwin made the entire experience exceptional from start to finish b/c delivery & install went seamlessly. He was incredibly professional, knowledgeable and patient throughout the process. What stood out most was his ability to explain the differences between the brands/products in a way that was easy to understand without ever making me feel pressured. He took the time to listen to what I was looking for, offered thoughtful recommendations and helped ensure that everything I purchased would work seamlessly together. In a world where great customer service can be hard to find, Edwin truly exceeded my expectations. His expertise, attention to detail and genuine desire to help made what could have been an overwhelming shopping experience enjoyable and stress-free. If you're shopping for electronics at BrandsMart, do yourself a favor and ask for Edwin Fuentes. He is an absolute asset to the company and because of him I'll definitely be returning for future purchases. Thank you, Edwin, for your outstanding service! 5+ stars across the board

    Chaunte was definitely friendly and helpful in the returns department. It was a no hassle return…read more Instead of getting my money back i decided to go purchase something else in the store

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    BrandsMart USA
    BrandsMart USA
    BrandsMart USA

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    AT&T Store - mobilephones - Updated June 2026

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