They repaired the smashed glass back of our iphone. When I…read morecalled they said about an hour, when we got there they said 2 hours and it actually took 24 hours. But who cares they did a great job at 150.00 vs Aplles quote of 450.

had to go back multiple times, still didn't fix the problem with my iPad. they look on YouTube. I…read moreshould have done it myself

I cannot say enough great things about Edwin Fuentes at the West Palm Beach BrandsMart!…read more I recently purchased multiple TVs, a Sonos soundbar and all of the accessories needed to complete my setup. Edwin made the entire experience exceptional from start to finish b/c delivery & install went seamlessly. He was incredibly professional, knowledgeable and patient throughout the process. What stood out most was his ability to explain the differences between the brands/products in a way that was easy to understand without ever making me feel pressured. He took the time to listen to what I was looking for, offered thoughtful recommendations and helped ensure that everything I purchased would work seamlessly together. In a world where great customer service can be hard to find, Edwin truly exceeded my expectations. His expertise, attention to detail and genuine desire to help made what could have been an overwhelming shopping experience enjoyable and stress-free. If you're shopping for electronics at BrandsMart, do yourself a favor and ask for Edwin Fuentes. He is an absolute asset to the company and because of him I'll definitely be returning for future purchases. Thank you, Edwin, for your outstanding service! 5+ stars across the board

Chaunte was definitely friendly and helpful in the returns department. It was a no hassle return…read more Instead of getting my money back i decided to go purchase something else in the store

Jordan was great l really appreciate him for his service I…read morecame here for malaria removal and everything is working good really appreciate through service.

Leo was very good. I couldn't get my dad's phone to turn on. She's an expert because she got it…read moreback on she knew exactly what to do

My 74 year old very PATIENT aunt went to this store because she has purchased multiple iPhones from…read morethem. Unfortunately, they do not have customer SERVICE skills. All my aunt needed was to have someone attach her iPhone to her email account. I called them specifically so they could understand her needs because she is not technology savvy. After the customer service rep said she would not do it for security reasons (EVERY phone PURCHASE I have ever made sets up your email account-- is it not private then?) Then the manager, Lindsey, said she would do me this favor once, it took her less than 1 minute to attach the email account and be done. She made me feel like we inconvenienced her, her team, her store, her entire life really. Does no one recognize anymore that it is a good idea to treat elders with respect so hopefully someone will treat your elder with kindness and respect? Lindsey made sure to tell me that her SALES reps did not have the time to take care of stupid little things while on the SALES floor. Moral of this ATT's store is we will sell it to you but forget about servicing you or taking care of you after you give us your money! HORRIBLE people!

They sold me on the WiFi and new phones and iPads. Customer service is unbelievably terrible. Like…read morethey don't even care if your in need.