AT&amp;T Store

0.4 mi

Available by appointment

Shipping

We went to the Verizon on Mayfield in Mayfield Heights first and received the worse customer…read moreservice. A young woman told us with an attitude, that the phone sent to replace my mothers 3g phone should be thrown away. Really? Nothing could have been further from the truth. She said the lowest price was $80 although the sign behind her clearly said 70 with autopay. I didn't get her name but I did get Jordan's name at this location. He was thorough and helped us know what our options were and took great care of us. He went above and beyond to help. The woman before us left smiling and so did we!

Got a minute because this is good: I can't make this stuff up…read more.. I went into the store knowing what I wanted and purchased a Moto Z4 because I work for a newspaper and it has the BEST camera out there as far as megapixels go. The sales girl asked me, "Why the Moto Z4?" I told her because I like the camera...she tried to sell me the Google Pixel. She said, "When I think of good cameras, I think the Google Pixel." GP has an 8 mega px camera for over 900.00, the MZ4 is 48 mega px for 499.00...commission right???? LOL, know your product first; they don't. She actually called me on it. I ordered an Otter box for my new phone, which was also ordered, at this store on August 23 while I was in town for three weeks visiting my son before and for his wedding. I never received an email with the receipt and tracking number for either purchase but the phone was being shipped to the store while the case was being shipped to my son's house, I waited; the email never came and neither did the item. I returned to the store on August 28th to pick up the phone that had arrived (they were supposed to call me when it arrived, but never did...I went into the store physically to check on it and it was in). I also checked on the Otter box because it hadn't arrived and couldn't get any assistance with that order because they couldn't pull it up on the computer????????? The rep that took my payment wasn't in. They'd have to get back to me about the tracking number...THEY DIDN'T. I went back into the store on the 29th. They had the wrong address for shipping...they changed it and I was again supposed to receive an email with the tracking number and details; I didn't. I waited the three to five days delivery time again; no product...I called the store for several days, trying several times each day, nobody ever answered the phone and guess what....NO VOICEMAIL capabilities. I had to return home to Arizona and decided I'd get corporate involved.......Oh Heavens, what a mistake that was!!!!!!!!!!!!!!!!!!!!!! I seriously don't suggest dealing with this company if you already have blood pressure issues; I'm pretty sure you'll have a stroke. I spoke with Elijah first...he was fully aware of the story above and was sorry for my not receiving my item...he couldn't give me a refund but could give me store credit in the same amount ?!?!?!?! Ummm, why would I want store credit when I clearly live 2000 miles away? Elijah knew that, imagine, as a semi intelligent individual, my shock at the suggestion; I'm not sure the sarcasm was stifled much in my answer. I said "No, I want a refund, no reorder of the item, I'm not shopping in your store again, I want my money back...it's $32.34; you took it out of my account, credit it back. He had to put me on hold for a very long time to get authorization/help or whatever to do that. I believe he tried contacting the store...he didn't get an answer either so he was trying to contact a supervisor at HIS office...he couldn't. He couldn't contact anyone but assured me that I would receive a call back that afternoon by him, the store manager or someone who would be able to help me. It was late and there was a three hour time difference so I specifically asked him what time the center closed and if he worked the following day, he told me, "I actually have tomorrow and the following day off, I'll make sure you get a call today." HE NEVER CALLED BACK...the store never called. I called back and spoke with Elijah again, this time he promised me that because it was the end of the day and the store never answered their phone, he would personally call me in the morning with some information yadda, yadda, yadda....he just told me minutes before he was off for the next two days; this wasn't even possible so he LIED to me. I called the following day...spoke with another customer service rep who told me that she spoke with the store but nobody had any knowledge of my order; I'd have to wait until the manager got in. SHE CALLED THE WRONG STORE; she called one that I had never heard of in a town that I also have never heard of and said, "That's the store you told me." I couldn't have, I NEVER heard of the place or store she called and I lived in Ohio for 44 years but guess what; she made the mistake of reading her computer screen out loud and the correct store was right in front of her face. How could you call the wrong store when my account and receipt information told you what store to call and blame it on me telling her something else? I was angry, I wanted a manager NOW... I couldn't speak with a supervisor at corporate because they were in a meeting....again, wait and we'll call back; no surprise there. Three hours later I called back and finally, got someone with some knowledge who did get a hold of the correct store and manager who supposedly issued me a refund, I got an email this time but the refund hasn't reached the bank yet...funny, the deduction came through as a pending charge right immediately.

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Lake IPhone Repair

(4 reviews)

2.7 mi

Dante is always professional and accommodating! I cracked my android's screen, and he carefully…read morewalked me through options for replacing. It was ordered and replaced within a couple of days, along with a screen protector. Wouldn't you know it - the screen protector cracked the next day, and he ended up replacing that at no charge - yay! Will definitely return.

Lake Iphone Repair is my go to for electronic service. When they give you a quote say yes! You…read morewon't regret it. 5/5

Spectrum

1.1

(7 reviews)

3.5 mi

My time was completely wasted here. I sat 90 minutes waiting for my turn to give back a cable box x…read morethey fedexed me by mistake. They should have sent FedEx to pick it back up but refused and was going to start charging me if I didn't drop be 8 miles to the store and sit and wait. This is NOT customer service. It's customer abuse

The manager sits all day like Yoda and is the rudest man. They have constant turn over as he…read morecannot be polite to workers or customers. I have been there 3 times. Each time there is a new employee, and he is so rude to me.

Cell Dr

(1 review)

7.3 mi

Amazing owner, I had one on one help and it was quick and fast. I got my screen fixed here and it…read morewas one of the fastest and cheapest repairs I've had so far (I break my phone a lot!). There's also warranty on the screen in case they didn't work right. Highly recommend.

From the owner: We have been in business for almost 20 years and pride ourselves on genuine experience. We…read morespecialize in phone repairs and most pc and laptop repairs as well. We are a multi carrier prepaid dealer and can cater to your needs, not push you towards any peticular brand. The competition available today is not viable enough to call them so, they are text book salespeople with hardly any qualifications at all, all they want to do is sell you one of their phones or if they can, a plan and a phone. We take pride in taking care of our number one asset, you our customer.

Nice selection of phones

Information on repairs

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King Wireless & Smoke Shop

4.2

(10 reviews)

6.9 mi

They ripped off my daughter...quoted one price and then magically raised it almost $100- claiming…read more"taxes" at 15.74%. "Fixed" her phone. The next day it stopped working again- she took it back and they replaced the screen but not the screen protector she bought. 2 days later it stopped working again! They told her not to come back because he was upset about the google review I left. So now she still has a broken phone and I'm out almost $300. And he asked my daughter if I knew she bought vapes there- like threatening to tell me...grow up. I called and he said there was a crack in the screen- but bro, she just bought a screen protector. There shouldn't be. It would be impossible for me to be more disappointed in their business.

Highly recommend for any wireless needs, repairs, start up service, cell phone purchases! I had a…read morewonderful young man help me with a very difficult problem with my phone. He spent hours troubleshooting and was so understanding of my lack of being tech savvy. Thank you Al, I can't thank you enough!! I give a 10 out of 5 star review!!

BUY-SELL-FIX Same day Fix, Trad-in or Get Instant Cash.

Your Number #1 Choice for all Wireless and Smoke shop Products.

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Happy 420 to all. Come Join us to celebrate this fantastic event We have a special offer, Spend $40 and get a $20 worth of Free Gift.

Cleveland IPhone Repair

(7 reviews)

2.0 mi

Very professional and friendly! Answered call really quickly. Thank you for everything. This…read morebusiness is very good. Highly recommend.

Mario came out the same day and repaired my iPhone screen in 15 minutes. Highly recommend.read more

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Verizon

The Verizon store in Mayfield is terrible. I've had two…read moreinteractions and both times they were terrible and when I think of the person's name or find out, I will add it to this review. They are not user-friendly and I bought a brand new iPhone and there was a problem and they refused to service it although I only had it for a week. They told me to take it to Apple..

This Verizon store is extremely busy. You learn this the first time you need to make an…read moreappointment. Maybe other places are not but if you plan to go to this particular store, it takes patience. I want to give some "love" to Tamara. She really handled my issue with excellent customer service. Makes the wait worth it. To operate a business and make it successful really is in the hands of your employees and how they treat customers. Tamara is one of your ROCKSTARS!

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T-Mobile

T-Mobile store in South Euclid is corporately managed store, not an authorized retailer. In theory,…read morethis means that you can complete various transactions and receive better support. In practice, the experience is lacking. PHONE INTERACTIONS: Prior to coming to this store, I did not have a great time becoming T-Mobile customer. On average, I spent around 3 hours on the phone setting up service and completing other transactions either corporate. During the process, I called this store in South Euclid about purchasing a new phone. They were very dismissive and sent me to corporate. After the setup was complete, corporate sent me back to the store to mail back my phone (trade-in) for added convenience. I wish that I chose another location or sent it via another service. STORE EXPERIENCE: I arrived at the store and immediately serviced which was great. The employee assisting me couldn't have been more disinterested in my transaction. He was heavily leaning on the counter, watching TV show episodes on his phone, and eyeing attractive customers during my transaction. During my interaction I had no idea what was going on and the status. There were no words exchanged and no opportunity to ask questions. I observed other staff very openly rolling their eyes at customers. It is in no way a good customer service. I found the experience to be strange. STORE: The store is centrally located in a plaza on Cedar Road in South Euclid. It is easily accessible from South Euclid, Cleveland Heights, and Beachwood. It's right down the street from the highway if you're traveling. The parking lot is spacious but hard to navigate. There are "no entry" signs to the main road (Cedar) and other parts of the parking lot. The plaza contains other big retailers and some restaurants in case you need to run a few errands. The store is clean and well stocked. I was surprised that even mostly sold out iPhone 17 cases were available at this location. Overall, this is not the store that I'll be returning to. While it's clean and centrally located, the service is very disappointing. I'll visit another store in the future and hope for better experience.

Yesterday afternoon, I had a wonderful customer service excellence at Verizon Wireless in South…read moreEuclid (Cleveland). DJ was very helpful and the entire staff was welcoming and friendly. My needs were satisfied. DJ was the epitome of professionalism.

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Electronics Flip

I dealt with a gentleman at the Lyndhurst, OH location last Saturday. Helping me with a phone issue…read moreI brought he exemplified nothing short of effective listening, problem solving, and empathy skills. He was also very kind because prior to going there I was given a hard time with other places, Wow did YOU ever earn a customer for life. Jim

they are an absolute joke. I took a 1 year old I pad into sell it since I bought a new one. this…read morewas $400 last year and they offered 75 cents for it even working perfectly.... what a joke

Inside of the store

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Inside of the store

West Side Market

I've always loved big markets having grown up in the middle of many in Pennsylvania. I recently…read morevisited Cleveland and friends made sure we started a Saturday here. It was a highlight of the trip! The market is right downtown in a gorgeous old building, make sure to look at the ceilings. There are public parking areas all around outside, but it does get busy. There are also side buildings and outdoor stalls nearby, so be sure to check them out. Inside is rows upon rows of amazing local vendors with food to enjoy there, or many items to buy and take home. Meat counters, fresh vegetables and fruit, sauces, Middle Eastern food, Greek, Mexican, Gyros, sandwiches, baked goods, salads and so much more are all over. Even stalls that repeat the same types of items have their own unique spin and history. It's busy, with people everywhere looking and enjoying their purchases. Prices are reasonable, especially how fresh and local everything is. I bought a bunch of small things to eat while we walked, together we bought shishkabobs and steak to enjoy at home the following day. It's a great place to shop local!

Visiting West Side Market on day two of my trip confirmed a few things for me:…read more 1. Cleveland is seriously underrated as a city. Food and architecture are two areas where it deserves far more recognition, and this market showcases both beautifully. 2. I'm coming back. 3. There is absolutely zero chance I stay in a hotel next time. I need a place with a kitchen. When I return, I fully intend to walk through this market, buy from no fewer than 10 stalls, and somehow end up preparing enough food for 25 people--even if it's only my family of four. The specialties here are endless. The uncooked pierogies nearly broke my heart because I had no way to take them home and cook them myself. Sausage lovers will be in heaven, and beyond that, you'll find incredible produce, fresh fish, quality proteins, and a wonderful representation of the many cultures that make Cleveland what it is. All of this is housed inside a historic building with stunning architecture that makes the experience even better. Pro tip: Climb the stairs to the second floor for an incredible bird's-eye view of the entire market. It's the perfect way to appreciate just how special this Cleveland landmark really is.

2 for $6 buckeyes and $1 mochi

Sausage roll

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Produce Vendors

Peace Lily

(14 reviews)

2.9 mi

I'll make this review short and sweet compared to my longer reviews…read more Cleveland has many plant stores (I've been to 2 or 3) so visiting a new one is always nice. Plant Lily opened in June 2025 so they will soon celebrate their one year anniversary. I visited during a weekday evening in early May 2026. I came for a Yelp event but I bought a plant. I bought a Peace Lily plant which is a houseplant that can be taken care of easily. The owner and the store associate were helpful in explaining the different types of plants and how to care for them. I spent about 25 minutes in the store. I liked that the store sells plant pots and bottle sprays. The store is small but there are plenty of plants to choose from of varying sizes. If you enjoy having plants, stop on in. **** GOAL of 250 reviews in 2026 - 67/250 total reviews in 2026 - 908 total Yelp reviews - Reviewed on 4 May 2026

Peace Lily Plant Boutique, located in Cleveland Heights, is a lovely plant store run by a very…read moreknowledgeable plant lover who spoke to us at a Yelp event at the winery next door to the plant boutique in April 2026. It will be celebrating one year in business this June and I am wishing it many more years of success! First of all, it smells fantastic in the shop. All the plants are well taken care of and there's a big diversity of offerings here - no matter your lifestyle, you can find a plant for you in this shop. And of course, there's also plant-themed merch here as well, like plant momma/daddy hats, stickers, keychains, etc. The prices are very reasonable as well. I picked up a lovely, pre-potted plant for my mom for less than $20 with a 20% discount I had! I am a plant murderer, but my sweet mother is not. I will definitely be popping into Peace Lily for more of my future plant gifts to friends and family in the future!

Store front

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The Wicked Plant

1.3 mi

This was my first time in Wicked Plant but I will definitely be returning. It was such a fun store…read moreto walk around with so many different types of plants and fun gifts and accessories. The couple working were so friendly and extremely helpful in making suggestions of plants that would fit my needs. I can't wait to stop by again next time I'm in the area.

Looking for that special gift or something to brighten up your home…read more.. Stop by The Wicked Plant Co in Lyndhurst...It is such an unusual plant store and more..The owner is so so kind and very knowledgeable.. if you have not been there it is a must...Don't forget to visit them on Facebook, Instagram @thewickedplantco and linktr.ee/thewickedplantco.

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Coit Road Farmer's Market

What a fun surprise! I had seen posts on FB from vendor No Wheat No Worries - Gluten Free, and…read moredecided to check it out. We ended up with a huge haul of gluten-free goodies, sweet onions, fresh micro greens, a mini pecan pie and home made spinach pie on filo dough. There weren't a lot of vendors there today, but we really enjoyed the offerings from those who are there.

Open OPEN opeN. The Coit. Road market is greater Cleveland longest continuously operating farmers…read moremarket open Wednesdays and Saturdays during the summer months and Saturday's year round! Come on come on and get the freshest most locally grown fruits and vegetables in The Land. Buying local is a great response to the Covid pandemic by ensuring our local food systems remain resilient. This must be one of the only farmers markets in our region that is urban-based yet has a thriving community and produce garden across the street! A must visit for the spices alone!!

The building has heaters for year round Saturday opening.

Free demos and classes show customers how to prepare fresh food.

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Kevin Scheuring with SPICE HOUND at Coit Road Farmer's Market

AT&T Store - mobilephones - Updated August 2026

People who viewed AT&T Store also viewed

Verizon

(4 reviews)

Understaffed to the point of customers leaving rather than waiting in line more than half an hour…read more Saw a new hire reach out and shake a customer's hand. Later observed him wearing his mask as a chinstrap while interacting with customers. There's a lot of hand sanitizer around the store, but I didn't see any staff use it the hour I spent there, nor did they wipe down seats between customers. Verizon used to be a great company. Now not recommended.

Worked with Ali on a network connection issue. She was fantastic! So happy we visited this…read morelocation. Great costumer service Ali!!

Verizon

3.4

It's not a real Verizon store. Check the screenshot; it's differentiated by the search engines. My…read moreinvoice doesn't even say "Verizon" on it. Anywhere. If you want to get fed a bunch of lines by a 19-year-old, this is your place! They can't offer what Verizon offers online, but they will gladly charge you more. If you need a new phone or to change a plan, go online or to a company-owned Verizon store. Steer clear of here.

We went into the store to replace a phone that was broken and ended up getting phones for the…read moreentire family at a monthly price that was less than we had been paying. We had the pleasure of dealing with the actual District Manager for Verizon. His name was Karanja Williams. He was exceptional. He spoke to my wife on the phone after hours on a Saturday because we were having problems with an Apple ID. Then he came in personally on a Sunday to a store of our choice to help us. I can't say enough nice things about him. Thank you!!!

T-Mobile Authorized Retailer

(2 reviews)

The company is engaged in deceptive practices, it has randomly added 3 routers to my account …read more.. one of which I was charged for when I closed an account. That account now shows as a 'write off' and can potentially can show on my credit report for failure to return equipment that was never needed, ordered or received. When I was made aware of this situation I was informed that since it has gone to 'write off' status they are unable to correct this. Going to file an FCC complaint, I cant file a Better Business Complaint because tmobile refunded the money to me, however they refuse to fix the issue of the collections referral and showing my account as a 'write off' ...

Had a very simple and easy experience setting up a new phone after mine broke recently. The man who…read morehelped us on evening of 12/21 did a great job and I would recommend this spot to anyone looking for quick and easy service. Thanks!

Sprint Store

(3 reviews)

•$$

Hello everyone, I…read morewanted to let everyone know that this location has a new staff along with new management. We're here to provide you with a new and effective experience. Stop in for any and all concerns. Thanks, Jeff C. Store Manager

This store was good as a whole, they have a good selection of items. The employees are helpful,…read morejust sometimes feels like they can't do much to help you when it comes to account issues. Wish the Sprint employees were able to help more with things involved with your account.

One Stop Wireless

(1 review)

Nick is the most knowledgeable phone expert in the business. He will help you buy, service or…read morerepair any phone of your choice and do it with a smile. I've gone there for years, would never go anywhere else.

Mentor iPhone Repair

4.7

(14 reviews)

Matt has been my family's go to for iPhone repairs for over 10 years. He's honest, kind and his…read moreprices are beyond fair.

I just had my screen replaced 2 weeks prior at another company and it was horrible, hints why it's…read morebeing fixed again. A coworker of mine recommended this place and I'm extremely grateful they did. The gentleman in the store was very Knowledgeable and was of great help. He walked me through every step of what he did and what else he could do to improve my phone, how much it would cost and why. The store is extremely clean, smells amazing and is very well stocked. I highly recommend this company for all of your cell phone needs!

Wireless Connect

4.2

•$

I highly recommend Wireless Connect for your cell phone needs. The employees are knowledgeable,…read morefriendly, and offer excellent customer service. They are professional, courteous, and will answer all of your questions. If I could give them ten stars, I would! Here's my story . . . I've been a PagePlus prepaid customer for ten years. However, I thought I'd give Verizon Prepaid a try after purchasing a new iPhone SE. Yesterday, I went to the Verizon store in Mentor, OH to get established as a new customer and activate my new phone. I waited over 45 minutes, as I didn't have an appointment. I left feeling extremely frustrated by the rude and unhelpful staff and I didn't get my phone activated. I thought Verizon would give better service. I couldn't have been more wrong. I found Wireless Connect through the PagePlus website. This morning, I visited Wireless Connect and was completely impressed. A staff member transferred my SIM card from my old phone to the new one and had me connected to PagePlus within minutes. There was no wait. Also, I could have gotten Verizon PrePaid through them as well, and they offer many choices. They also sell phones and accessories too. I'm glad that I have such a great place to go for my cell phone needs.

I purchased a new Moto E7 Plus smartphone here at a fair price. The employee was patient and…read morehelpful with other customers while I decided which of three phones to get. He helped someone recover contacts and continue service on a new replacement phone.

Cricket