Walked in today. 2 employees, in the store and no acknowledgement of us walking in the store, we…read morewaited and waited, 15 minutes go by with still no hello, no I'll be right with you , not even a look from any of the employees. we decided to leave & not able to get a business phone up and running like we needed to. if you can go to another store please do!

I purchased a new phone from Verizon but it had to be shipped. When I received the phone it was…read moresupposed to be an easy transfer process. The instructions told me to turn off my old phone after it was backed up and so I followed the instructions. In order to get the codes necessary to do the download, I opened up a separate phone. The new phone copied the third phone instead of the one I wanted. I deleted the information and tried again with the same result. I decided to take it to a Verizon store near me for help. When I arrived, two employees were helping other customers. The third employee, who I believe is named Robert, was walking towards his desk and completely ignored me. One of the busy employees said that they would be with me in just a minute and then told Robert to help me. Not good vibes so far. When I approached him, he asked how I was and I responded letting him know that I was frustrated. I put the three phones on his desk and identified each one as I pulled them out of my box, this is the new one, this is the one that I want transferred and this is the one that it keeps copying. After I identified each phone, he asked me which one was the new one. Obviously listening is not his strong suit. He let me know that I needed to have the phone on that I want to transfer from. I showed him that the instructions clearly stated that I needed to shut the phone off. He then told me that I needed to delete the new phone and start over. I told him that I had already done that. He then let me know that there would be a fee if they had to set up my new phone for me. Frustrated even more, I grabbed my three phones and tossed them into my box and began to storm off. I glanced at Robert and saw him look at another employee and smirk. He did ask me to wait a minute but I was already headed for the door. The next thing that I heard was a very snarky, "Have a nice day" from Robert. No class, no professionalism, no maturity, and the list goes on. Certainly not good traits to have when you are representing a large corporation. I will not step foot back into that Verizon. I will definitely take my business elsewhere.

These guys are awesome…read more Seriously, we had a tiny problem with a screen replacement and they replaced it no questions asked. Accessories are quality AND affordable. Staff are fantastic and knowledgable. There's also a little tub out front with 2nd hand phone cases for less than $5.. Mostly otter box accessories!!! This place I cannot recommend highly enough. This is how business is supposed to run.

Do not go here. Dropped off my I phone 6 and note 5 to be repaired feb 24. Was charged 447. Took a…read moreweek to do my IPhone and when I got it home the home button no longer worked. When I picked up the iPhone I was told my note wasn't done and I needed to pay 5 more dollars for a battery. Done. 2 weeks later. I call no answer. No one ever answers. Showed up. Store closed during business hours. Finally get in while some one is there. Dude has no idea about my phone. It's not even on the property. Manager took it home. Was told another part had to be ordered and that was going to be free cause of how long it was taking. Another week goes by. Still nothing. Go in during business hours. No one there. Left a note on the door. Go in next day to pick it up. Screen cracked phone in pieces parts are missing. And I was told if I don't take the phone and get out they were calling the cops. Do not go here. Unprofessional, rude scammers had to go back for the parts they forgot. Called my credit card Company to have a full refund since the owners never called to talk about returning my money. Do not go here!!

I've been very pleased with the service I've received here on my cell phone. I highly recommend…read moreit!!!

Ron L , Carl is a great guy. I was told by you break it we fix They told me they would have to…read morebreak it to get my Sim card. Carl said to me when I went there after recommended by two guys in you break we fix there, which was great to go see him I did and he told me no worries and he fixed my phone and only charged me $65 what a giant relief from somebody telling me can't be fixed and needs to be smashed. I highly recommend him. I have other things to bring him fantastic gentleman

I would never recommend AT&T. I have had them before now I remember why I got rid of them. I have…read morebeen with them for about 2 months now and have nothing but headaches . First off I signed up for $ 132.00 a month for cell and internet 1000. I was promised the first 2 months would be free for the internet and after 6 months I would get a credit for 6 months for the internet.I had Spectrum 600 before AT&T and never got any circles I am getting dizzy from all the circles I am getting from AT&T. So the service for internet is not worth it. The deal I signed up for is not what I am getting. I have received about 5 different bills in the 2 months I am with them, and none of them are for the $132.00 a month that I was told I was getting. The first bill I received was for $286.00, that's when I first started contacting them about my bill. I was told to disregard that bill.I also put a claim in with the FCC. Another bill I received was for $168.00 which was a combined bill for my cell and internet. I paid it, even though it was not the $132.00 I was told it would be . Then after I paid that bill about 2 days later I received another bill for $182.48. I have been going back and forth with someone in the president s office, no not Presidents Trumps office, all though they probably could have helped me more than AT&T. This has been going on since I switched to them in July.I am now looking for a new cell and internet provider. I am not getting any results from them and am definitely not getting what I signed up for. Their right hand doesn't know what the left hand is doing.

My wife had dealt with Mr Eric who has a terminal case of (short man's syndrome) self confidence…read more overdone!! Who seems to enjoy arguing with customers. This store has 2 Kiosks and only one works at at a time. If anyone reads this and uses them they know I am telling the truth here. So my wife asks him why are there always only 1 working when we come in. He proceeds to argue with her that her statement is false. But like I said pay attention next time you visit this store... We have never had such bad customer service in our lives. Stay away from this store and stay away from Erick. P.S. I have been a customer of AT&T for over 20yrs .I've good mangers and bad but these guys take the cake...

I went to the store, had a problem with login for Cricket, needed payment source changed and more…read more Leslie waited on me - took the time to show me about the website, and changed my payment method. She was patient, pleasant, listened well, and performed all my help in less than 10 minutes. I got excellent service.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Titusville store today.

Nothing could have been better. It was a perfect experience. Martin in the Titusville location was…read morefast and super helpful. Very nice and accommodating Leaving this review here too in addition to Google since Maps uses yelp apparently and yelp's poor review of this place and its people is inaccurate.

I have never been in a spectrum store before... workers just stared at me and didn't offer help-…read more they took customers that came in after me- no help I asked if I had to call for an appointment no I was told you have to use the kiosk- That would have been great information 15 minutes ago.