Alisa displayed what great customer service should be! She was professional, helpful, and made the…read moreentire experience so smooth. I've been with them for 1 year and couple of months and this service has been very reliable, and I've had solid coverage with no issues. I went here for an upgrade for my work phone and I was able to use a $200 upgrade credit and only paid 79.99 for a new device. Setup was simple, and everything has worked as expected. If you're looking for an affordable wireless option, this is definitely worth considering. Right now they have a promotion where if you bring your number to them, you can get four lines for $95 (Taxes Included) per month. Every device includes 15 GB of hotspot & Disney+ for free!!

Great service all the way and great deals also !! If you're in need of a phone or service this is…read morethe place to go !!

Keep youreyeson the Verizon and everything might be OK…read more I just had a pretty straightforward question and I stopped into this Verizon store for a little help. They were forthcoming and helpful but certainly weren't willing to do anything to look at chganging anything for me in terms of my weird and error-prone plan, probably because they're not supposed to. I've come across more useful stores and cheaper ones, but it's all so expensive and they're all similar... and they're in the same plaza as T Mobile, and I like them better than T-Mobile by the way.

The store is set in a nice easy and conveniently placed right off Louetta rd. The store was a…read morelittle small but definitely have all the full capabilities of any store. The staff member Brad was extremely helpful in all of my needs as a customer. Thanks Brad!

I got spectacular customer service from this phone repair inside Walmart. My Apple phone screen was…read morebroken but fixed in under an hour. I was given a great screen protector privacy screen and a bottle of water when leaving. I highly recommend this phone repair service.

They lost the joycons to my nintendo switch and then refused to replace them…read more I brought in my nintendo switch which wasn't powering on. They said it would be about a 3-4 day turnaround to diagnose and fix. After 3-4 WEEKS of going back and forth with these people (and I was the one having to call for updates multiple times because they never called like they said they would), they finally deemed my switch unfixable. When I came in to pick up my switch, I initially thought they gave me someone else's switch back because the attached joycons were clearly not mine. These were scratched up, dented, and completely different colors than the ones I dropped off. I relayed this to the guy and he went in the backroom to look for my joycons. He came back up front and said he would have to talk to the manager and have him follow up with me, because he couldn't find my joycons in the store. About 4 days went by without a call so I had to follow up again and was told by an employee that the manager said there was nothing they could do about losing my joycons and that they would not replace them either, especially because my switch was deemed unfixable anyway...? So because they couldn't fix my switch, they felt it was appropriate to "lose" and then refuse to replace my joycons? Honestly at this point I'm questioning if they even gave me my switch console back. I've never had such an unprofessional experience like this. Stay the hell away from this place if you value your belongings.

Me and my siblings' Ps5 wasn't turning on after a power surge damaged it, and after spending way…read moretoo much time trying to fix it on my own, I took it here. I dropped it off at 4:00, went to class, and by 8:00 I was driving home with a repaired Ps5! Saved us a lot of time and money! Highly recommend!

My husband broke the back of his phone, and I called around to get prices. Most people were between…read more$160-$120 and 2-4 hours to get it done. This place charged me $80 and he finished in 45 minutes. Super happy and impressed. Highly recommended coming here.

I came in with a phone issue. I couldn't figure out my screen was glitching and it wouldn't hold a…read morecharge. Nichole was super friendly and immediately put me at ease. She took the time to explain what was going on and showed me the exact problem with my charging port. I really appreciate how knowledgeable she was, not just about phones, but also about computers. We ended up talking about a few laptop issues I had as well. You can tell she genuinely cares about her work and her customers. Everything was fixed fast, and the price was more than fair. I highly recommend FixZone if you want quality service, quick turnaround, and someone who actually knows what they're doing!

I am very grateful for the time that Nichole urgently took to respond to my review (within an hour…read morein the middle of the workday) instead of repairing customers' technology. I hope this demonstrates to all potential customers the precedent the Fix Zone instills in its service. It is important to acknowledge that Nichole did not discredit the improper language nor the attitude that her customer received, alluding to its validity. Nevertheless, my experience does not need additional external validation, as my family can attest to our in-person treatment, and friends who joined me during our calls can support my claims about receiving a defensive attitude. If Nichole would like, the people I mentioned can absolutely write additional reviews about this experience and expose what truthfully goes on at the "Fix" Zone. Furthermore, the only thing contested in this reply was the service and communication with and by Nichole. If Nichole would like, she is more than welcome to provide any truthful documentation or videos of our interactions, as Yelp encourages attachments. Unfortunately, this will not be the case. We both understand that my family and I were never granted permission to touch the phone once it was in the Fix Zone's possession, and especially not to "[leave] with the phone". Moreover, there was very little and manipulated communication on deadlines, procedures, and costs throughout the process, unlike what Nichole states. In fact, the only haste that we received (other than the response to this review) was for us to sign the check. For potential customers who want honest technology repair and do not want to be charged expensive diagnostic fees, please visit any of these locations that are within 10 miles: Fixitmovilcypress Tech Savvy Cell Phone & Computer Repair uBreakiFix Techy Cypress Tech Repair Fairfield

What a gem! My son was given some old computer parts by a neighbor and wanted to rebuild it to make…read morea gaming PC. Our knowledge was limited and we were overwhelmed in finding info online as to what we needed. We came here hoping to get some answers, and everyone we spoke to was so knowledgeable and willing to go the extra mile in looking up stuff and explaining what they found. Our sales guy DJ was especially helpful and spent a ton of time with us. In the end, we learned that it was cheaper to just start fresh and probably go with a prebuilt, but not once did we feel pressured to buy anything. Once we save up a bit, we'll be back to get a prebuilt, and this is now our go-to store for any computer needs.

This is a great place for everything - connectors, cables, tools, pc, videos, You name it they…read moremostly have it. So much to see. Great and helpful staff. Thank You

They fixed my horribly cracked phone and saved the camera. Everything works great, definitely…read morerecommend.

Took Lenovo laptop in . Only thing wrong was bottom frame of…read morewhere it is glued to screen was pulling away about a inch or so. 3 Days later when picked up it is in terrible shape. Horrified that is came back so bad . It is now separated about 3 inches. The top POPS when opening once about 6 inches , Did not even do that before . Laptop was filthy , as well as damaged ( nicks ) of color coating in several place . Looks like maybe where a tool was used to pry on the case. See the bottom that wasn't put together right also . $117.99 spent to get back in bad shape . The owner did a response to my review totally twisted the truth. ((( The response was not correct!!!! Was not given a ( Option ) for anything else. Was just told that it would be fixed) Is changing the facts helped things by telling false narratives? Some people call that lying. Please don't try to hide behind tales of lies. I was NEVER given a chance to choose a ( budget option) I was contacted two days after I dropped it off with an estimate, and was not asked if I wanted a better more expensive or lower cost budget Repair.! Why don't change your response tell the actual facts and truth I'm sure you're recording the whole thing. I would be happy to come down there and let you show me the video of your man telling me when he called me that there were different options!

Overly aggressive sales people. Today i was browsing and considering another (i have three)…read morewireless headset when a sales person walked up and started talking to me. I was clearly on a call, using a headset i purchased from Brookstone, when the girl continued to talk. I asked her to give me just a second and she didn't like it did she continued to speak and even got louder. When i finished my call she infirned me she's required to help me. What part of being rude and interupting my call is helpful. I want at their counter. I Was near the entrance viewing some headsets. I explained i was going to soak with them just as soon as i got off my call. She said as long as I'm in her store she is required to keep talking to me. Huh? Is that really their policy? Rude. I travel 48 weeks a year. 48. I have purchased 3 after shokz, two roller bags, and assorted other items from Brookstone. Terminal A. Headshake.

Was looking for the soft things to cover earphones and Courtney pulled out this bag of…read morecomplimentary ones to match up. She had a nice smile and was so helpful that I felt compelled to buy something. She is an ace in your seventh Brookstone and deserves to be promoted or at least a raise. GREAT customer service. Thank you