What brought me here was learning that I could get my iPhone screen protector here through my…read morecellphone carrier for.....free. WIN! Process was absolutely seamless and QUICK. I think I was in and out in under 10 minutes. Gentleman helping me was knowledgeable, efficient, and friendly. It's a small spot with big results. I'll definitely be back and recommend to anyone needing a screen protector for your phone or any fixing of your phone/tablets. They also offer accessories to purchase. Parking lot on site.

My phone screen cracked so I went to a couple shops to see if it could get fixed. This shop had a…read morelower price at $300 (still a bit in shock that it costs this much honestly) and could fix it within a couple hours when the other shop quoted me $100 more and said it would take 4 days to get the part in. Pay upon getting the device back and they text you when it's ready. Phone came back completely fixed. Would recommend.

This is pretty typical for Verizon, you never answer your phone calls nor return emails or…read morevoicemails. I left you a voicemail including my landline number. Which you never responded to. Pretty typical... And my husband also called and left a message with no response from you, again very typical! I've gone to the atternity general, bbb, yelp and news stations. Reporting the mistreatment and horrible customer service from Verizon. And I'll keep going and reporting Verizon. I also have my own atternity who will be addressing this case as well. I'm not going to stop! I'll keep reporting Verizon to anyone and everyone! Getting the word out on how awful Verizon is! This will get dealt with and addressed one way or another! Nearly 5 months without a fully functioning phone is not acceptable!

Complicated issue. Waited an hour. Couldn't book an appointment online. " got the most…read moreknowledgeable" person. Helped a tiny bit. Said I had the best plan. Couldn't do more. At home got customer service on line. Was great! Got plan for half the monthly price; explained other options. This store did NOTHING to advocate/ help me.

Visited this Woodbury location looking to upgrade my phone. The sales person immediately went into…read morethe hard sell, trying to pitch me home internet before we even talked about my phone plan. Things got worse as I tried to get an understanding of what I could generally anticipate for a final monthly bill and nobody could give me a clear answer. And, the cherry on top was when the salesperson rolled their eyes at me. Terrible, terrible service!

I stopped in a few weeks ago for help as my iphone was not accepting a charge. Jack helped me out…read moreand showed me how to allow the phone to accept a charge. He saved me time and $$$. Thank you Jack you really helped me out!

Brought my cell phone in to have the glass replaced and that was fine, but now the battery will not…read morecharge. Before I brought it in battery was charging fine no other issues. I call them and they told me they could look at it but I would have to file another claim and that it might not be covered under my warrant. It was their fault it's not working but now. and now want to charge me for their poor quality of work. Never use this store. I should have read ALL the other BAD reviews first.

If I could give zero stars for absolute incompetence this place provides, I would. I dropped an…read moreipad 8 off for a cracked screen on 8/10 - and picked it back up that same day. It seemed fine, until we got it home, and the screen was jumpy. Brought it back, Quentin texted and said it would be done Monday. I called 6 times, and left 5 messages, and no one called me back. THEN - when I finally got through on Tuesday, they said they tried replacing it three times and the screen is still jumpy, so they must have damaged something internally when they took off the old screen. What do I get? A broken iPad back, and a partial refund. Do NOT bring your electronics here.

I've driven by this place a zillion times, but never have stopped by. It's in Midway, across from…read moreBanfield Pet Hospital and Big Tent Liquor off the Green Line. I had dropped my Iphone and part of the corner popped out of the case, so knew I needed to get my smartphone fixed. I checked out some Yelp reviews and decided it was worth stopping by. First, Snelling Avenue was undergoing major construction when I drove there, but it was easy to get to and has its own parking lot, which is super convenient. It was empty when I went in, and I was promptly attended to. The store manager, Demetrius W, helped me. He went over the minimum labor fee of $26, and they literally fixed it within 5 minutes. I barely had to wait - had great customer service, and found the price to be reasonable from other estimates that I got online. Overall, very happy with my relatively easy Iphone fix!

Friend had bought an iPhone from them in the past and they seemed friendly and trustworthy. Brought…read moremy own iPhone in to have the cracked screen replaced. When I dropped off my phone it was functioning and charging completely fine. Picked it up the next day and it wouldn't charge and was stuck in a restart cycle. Demanded to know what happened to it and after running some tests they finally admitted they had fucked the motherboard. Okay price for fixing screen but be prepared to have to buy an entirely new iPhone and if they destroy your cracked one they only refund cost of screen not $25 labor cost, which is ridiculous because all they did was destroy my phone.

Last November I visited T Mobile as a 20 + year loyal member to see if they offered any incentives…read moreto current customers, as other competitors offer free phones or offer to pay off existing phones to switch carriers. I spoke with Ace Gagante at the Woodbury location and he offered me upgrades to two of my phones. I went forward with these upgrades under the impression that it was part of the incentive I was inquiring about it, and that I would pay the extra money for the upgrade then and there, and that would be the end of it without any bill increase after the fact. It was never disclosed that this payment was only the tax portion, and on my next bill I see a $1550.00 balance added to my bill that was financed for my upgrade. That wasn't what I agreed to, otherwise I wouldn't have moved forward with any of this as I was initially checking in to see if there were incentives for continued loyalty. I felt very deceived and frankly tricked into this entire upgrade. I called their customer service to ask for help and also see if I could contact someone at their corporate office to offer support. She gave me the address, told me there is no phone number to call, that I would have to write a letter and she let me know (her words, not mine) the employees refer to this as snail mail so good luck. I wrote a letter stating my concerns and about 3 weeks later I received a voicemail from a Steven from the Executive Response Team. After his first initial reach out, I called him back the same day and tried calling and texting a few more times within the business week, but I never heard back from him. Feeling unsupported, I spoke with Verizon and they said I would have to make 4 payments to phone I never agreed to before they could buy out the phones and switch carriers. I figured if this doesn't get solved within these 4 months of payments, I will switch. I never heard anything from anyone. April 1st I cancelled all 4 of my lines and transferred to Verizon. I feel like the rep Ace Gagante deceived me into upgrading, maybe it's a commission game but I felt very tricked; and worse, after feeling tricked I received no support or offers to make right. I know this is a long review but if you got this far, please be aware when seeking support at T-Mobile: they are quick to push misleading, expensive upgrades but beyond slow when it comes to responding to complaints and issues. They lost a loyal customer and I hope the corporate team can look into the reps and make sure they're not misleading anyone else into expensive upgrades.

Was in 2 days this week. Both times patient in full of answers and serve me well. The next time…read morevery patient very knowledgeable very helpful. I would give T-MOBILE and WOODBURY a five due to their employees..

Great job. Very professional. Very friendly people. Highly recommend!…read moreI have used them on more than one occasion and they never dissapoint.

I waked in was greeted by August originally he was able to Check me out he even called me when my…read morewatch was finished great customer service, to my unfortunate surprise fasely the other employe was there to attend me when I got there for the second time I wasn't greeted but look of being annoying not only that but before I could say anything he immediately raised his tone & said "The slip where's the purchase slip" super super aggressively & rushing through the steps to rest the calibration he didn't even explain it right after I thanked him for his service he looked away got back on his cellphone would have been 10 out of 10 service but unfortunately I wasn't too happy about how i was treated at fixology will be coming back because the repair was outstanding