Aerick was very helpful and answered all our questions about the iPhone! if you need any help hes…read moreyour go to guy !

Excellent service by Matthew. I called the store with questions regarding the cell-phone repair. He…read moreanswered my questions and scheduled the appointment. I dropped off the phone on the appointment date/time with a quick turnaround for pick up. The cost was competitive to alternative options and the service/quality was 5/5.

This location is new. It has only been open for 3 weeks per the representative. I ordered a new…read morephone online and chose this location for pickup. I received text messages regarding the order status from received to ready for pickup. I stopped in the next day and was greeted by Maria. She was friendly and patient and helped with transferring data from two phones. It was a convenient and easy experience.

I went to this store because I needed a sim card on a prepaid phone I bought until apple gets in my…read morereplacement phone. They tried to scam me out of 20 dollars for a sim card. I called another Verizon store and they said it was up to the discretion of the store to charge for sim cards but the store I called only charged 5-10 dollars and that the prepaid phone I bought would not have worked with a sim card at all because it was total by Verizon. So, they were going to let me buy a sim card for a phone that they physically saw the box for because I brought it with me into the store and another store that literally just talked to me over the phone let me know that I was almost scammed. The customer service was abhorrent.

Caitlyn was fabulous! She upgraded both my wife and my phones and switched my wife to my Verizon…read moreplan. She was very patient and explained the many options and allowed me to select those things that we needed. Excellent customer service! Thank you!

I went to activate a new phone. Madelyn helped me and was patient helpful and kind! She's a huge…read moreasset to the company!

My phone completely crashed and neither I nor any other Verizon store was able to help me. It was…read morerecommended that I go to the Verizon Company Store in Hamilton Town Center. The first person that offered to try to help me was Maurice Monroe. He patiently worked for quite some time, telling me he was going to have to "think outside the box". And he did exactly that. By the time he had gotten my phone "back", he was using 3 separate phone, and an IPad to talk to each other as well as talking to my phone! He was wonderful in is greeting to me as well as his approach to solve my phone's problem. I would highly recommend Kudos be extended to him by his supervisor/manager/boss. He is an excellent representation of your Store and Verizon in general! Thank you. Marilyn Sherwood 0

Cody at Tcc was awesome! He was a TREMENDOUS help with getting us set up on new IPhones. We live in…read moreColorado and just happened to go in to have tcc look at my husbands phone that was experiencing trouble. We were both due for phones. He applied no pressure whatsoever! Such a first class place! Awesome service! So glad we purchased there!!! Highly recommend!!!

This location has so many great reviews so I don't feel great doing this... but I went to this…read morelocation specifically because the website said it had a copy of the game I was looking for in stock. I'll note it's not a super popular game, but they did have a similar version. While there, looking for the game, I overheard the employee telling another customer how GameStop isn't doing well since it has to compete with online and so many other retailers. When I asked at the counter since I couldn't find it, the employee looked it up and said they didn't have it, couldn't explain why the website would say their location did, but did recommend I go to a different location further north that supposedly had it. Not sure why I'd do that at this point because at this point... I will just order it online.

My son and i took his PS4 game in to sell. I hadn't talked it over with my Bride before doing it…read moreand when we got home she was......not happy. I took the cash and receipt back to the store and Chase, who I believe is the assistant Manager did a GREAT job of explaining to me how we could do a "trade back". It took a week because of the rules in Marion County but Chase most definitely brought tranquility back to my house. I'd recommend this store without reservation to anyone looking to buy or sell games and systems.

Caleb your so awesome and very professional and caring diffidently my favorite store! Quick and…read morefast Service

On October 1, 2023 I had the worst experience at any GameStop for as long as I've been shopping at…read moreGameStop that I've ever had at the Crawfordsville location in Indianapolis Indiana. Thanks to Cara, my daughter and I was in that location a day prior around 7 PM. I was there to buy a game she seen some items from the clearance section that she wanted we live between 10 to 12 minutes away from that location by time we got home she took it out of the box the item did not work. I tried to contact the location I couldn't get through to the phone so I went to the store around 1 PM next day to exchange it for one that works. The store associate was extremely rude to me would not even look at my receipt cut me off in the middle of talking was non-sympathetic and told me all sales are final I explain to her that I was in there not even 24 hours ago, the associate that cash me out the day prior was standing right there. He never said anything there's a posting of the return policy I read through it thoroughly not once it said anything about clearance items couldn't be returned or exchanged. I was only looking to exchange the item out for the other one that possibly worked, she would not look at my receipt. I ask for customer services number she told me to look at the bottom of the receipt. Then she begin talking more while I was walking out of the store saying things like policy is policy and I said OK cool say no more she still continue to talk while I was leaving the store never disrespected her just ask for corporate number I end up speaking with a member by the name of Hector Once I explain to him, what was going on He wanted to see if he could resolve things she got mad at Hector. She was mad at me. She had told me that she was a store manager when I asked to speak with a manager but once I contact customer service, she said she needs to go contact the store manager, so she lied then after she spent two minutes in the back, she claimed that she contact the store manager and the district manager, and both of them said she's completely right and we are wrong so we're not getting anything exchanged. I had to deal with my daughter being upset, crying and constantly bugging me this morning about exchanging this item she's only six I spent over $80 in that store last night just to come back and completely feel disrespected. After she told me there was nothing else they're gonna do for me. She sit there and stare at a hole while I was trying to wrap things up on the phone with customer service, I was actually going to re-purchase the same toy just to make my daughter happy but her demeanor was so disgusting and the way she stood there and stared at me without even blinking not giving me a chance to wrap things up on the phone. I had to ask her. Why are you standing there staring at me even the customer service rep felt like she was being very disrespectful before I can get a chance to even re-purchase the item she's kicking me out of the store, the worst service I have ever had I feel discriminated on. I am an African-American man and she is a Caucasian woman. The way I was treated I can't help but to fill like if I was the same race, I would have gotten much better service my feelings, and my business is just as important as the next consumer I will never revisit that store again I will never recommend anyone that I know through social media to occupation to relationships to visit that location and I'm debating on renewing my power up rewards. Also there was a child between the ages of four and six laying on the ground behind the register it looked very unprofessional. You can see the lake in the picture. Another thing I took offensive was the fact that she was making hand gestures while telling me to get out of the store very disrespectful

Sold a product to Cash America Pawn. Process was super easy and I was paid a fair value for the…read moreproduct. Employees were knowledgeable and I was able to inquire about other products that are in-demand at the time.

Harrassed me as I got into the store. Was looking at prices of essential services while in store…read more This drove me away from buying from the store.