Was fast, in and out in about 1 hour. Very responsive and knowledgeable!! I needed my phone same…read moreday due to using it for work and found Indy Cellphones by my work. Was able to go there and get my phone the same day and everything works as new! Would recommend to everyone at my work!

From the owner: Started in 2015read more

We would like to thank JC for his assistance during our visit to the store and for after hours.He…read morewas both friendly and helpful. We appreciate his patience with us.

JENNY WAS completely rude and lazy ! She is a bilingual…read morehuman being that can help people with language barriers and instead of being helpful she was dismissive and not helpful would rather go to a different location with others who appreciate their Customer service roles and are helpful

Went to this store after being driven away from the 82nd and Allisonville location. Huuuuuuge…read moredifference in service!! At this location, 1 employee (Ryan) was capably and cheerfully managing 2 customers at once when I came in. He managed to make all 3 of us feel welcome and well-served. At 82nd and Allisonville, I saw 4 employees and only 1 other customer. Despite the favorable employee/customer ratio and the wad of cash I had in my purse, this location just couldn't manage to take my payment without being snotty af and so ineffectual that I left in frustration. Hint to Verizon: if anyone comes in and wants to pay the bill associated with my phone number ALLOW IT without further ado. I hereby authorize anyone in the world to pay my bill without having my phone with them and without knowing any super secret spy code numbers.

It was pretty sketchy. Didn't realize until after I bought my phone that they were just a third…read moreparty company for Verizon. They are not Verizon employees. One lady came in after me asking about how to get somewhere on their website. Apparently, she had come in before asking the same question, the employee supposedly wrote down step by step what to do on the website to resolve the issue she had. Well...because the customer came back in with the same question the employee was VERY rude to her and tell the customer about how she wrote down everything the last time she had this same question. I'm not comfortable going back

I needed a new phone. I am not tech savvy. Lucky for me, there was a nice young man named Kody to…read morehelp. He configured the new phone, and, transferred my data.

From the owner: AT&T, serving over 81 million wireless customersread more

My iPhone was destroyed in an accident on Friday evening. This T-Mobile store- and particularly…read moreCody C.- made the experience of replacing it the next day as painless as possible. Within 20 minutes of walking in the store, I had my new phone and had it set up, including downloading all of my apps and data from my destroyed phone's iCloud backup. Like so many people, both my personal and professional life is dependent on communication and data through my phone. It is never pleasant having to replace a phone that has been destroyed. But these folks were professional, knowledgeable, polite and efficient, taking a lot of the sting out of my situation.

Could they possibly be more criminal?? I signed up for internet service last week. As part of the…read morepromotion, they offer a 15 day free trial, obstensibly so I could try their service and decide if I liked it. I don't even have service connected and they sent me a bill, no 15 day trial and they backdated my bill to 10 days before I even contacted them!! PIRATES!!!!!