I highly recommend OC Pacific Appliance Repair. My 8-year-old Whirlpool refrigerator's ice maker stopped working, and Zack quickly diagnosed the issue and fixed it in 20 minutes. The cost was very reasonable, and I will call Zack again for any future appliance repairs. read more

Zack diagnosed my Jenn Air oven with no problem. I needed a new 'relay board'. It took about 15 minutes. Although they don't make the part anymore, we were able to find a brand new one on ebay. Zack came back and installed the part with the same ease as the diagnosis. It also took about 15 minutes. I am so happy he was able to keep my oven going because although the new wall ovens are attractive, they break in just a few years. I've already referred Zack to a family member and will be referring him to everyone I know. So nice to have a great appliance guy for when things break. Zack is clearly talented and very experienced at what he does. I am lucky to have found him. read more

Unfortunately I was not satisfied with my service. Zack came out to look at my vintage GE cooktop that's not working properly. Since the cooktop is older he had to try to find the parts so it couldn't be fixed right away (which was totally understandable). [[HIGHLIGHT]]However, after texting back and forth over the next few weeks he basically just stopped communicating and following up altogether and left me hanging.[[ENDHIGHLIGHT]] Mind you I had already paid the diagnosis fee of $55.00, which would have been applied to the repair. But now I'm just out that money with my stove still not working right. [[HIGHLIGHT]]Not sure if he's just too busy or doesn't want to bother with the job since it's an older unit but the lack of communication and follow-through is disappointing.[[ENDHIGHLIGHT]] read more

My dryer broke mid cycle. I called OC Pacific Appliance Repair and they said they will come out the same day. [[HIGHLIGHT]]Zack called when he was heading over.[[ENDHIGHLIGHT]] He came opened the dryer and explained to me problem and what was needed. Turns out the belt broke and he had one. He replaced the belt, cleaned my dryer, and put everything back together in under an hour. [[HIGHLIGHT]]I appreciate him giving me tips and pointers.[[ENDHIGHLIGHT]] They accept Zelle! The price was reasonable and he gave me a receipt along with a magnet after the work. This company is great and I recommend them for any appliance repair. read more

OC Pacific Appliance Repair - Zack working hard on the broken dryer. - Appliances & Repair Near Me

Alex is fantastic. I have (Had) an LG fridge with a broken Evaporative Fan Motor and he fixed it in an hour or less. The freezer doors had to come off, then he had to remove the back panel to replace the EFM. He put everything back together like a pro. [[HIGHLIGHT]]He's very gifted and if you're looking for appliance help, you don't need to look any further.[[ENDHIGHLIGHT]] His business card magnet is on our fridge now. 5 stars! read more

[[HIGHLIGHT]]Zack is the best! Second time in 20 years he's repaired our Whirlpool dryer.[[ENDHIGHLIGHT]] He saved us over $1600 on replacing the washer and dryer. Wife found a replacement set on the Costco app. Diagnosed the issue in 10 minutes. He had the replacement part, cleaned it, and fixed it in less than an hour. Takes Venmo too. You don't need to replace an appliance because a part wore out... Just call Zack. read more

[[HIGHLIGHT]]Victor was great coming out to check out our gas stove and was kind enough to offer to help us check the fridge gasket as well and provide the link to the exact model we can order to replace the gasket.[[ENDHIGHLIGHT]] The price is far as well! Will definitely reach out to him for any future appliance repair. High recommended! read more

OC Pacific Appliance Repair - Business card - Appliances & Repair Near Me

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Professional, quick response, knowledgeable. [[HIGHLIGHT]]Zack was great.[[ENDHIGHLIGHT]] Will reach out to them when we have a future need for appliance repair. read more

I recently had the pleasure of working with Zack from OC Appliance Repair, and I couldn't be more grateful--especially now that Mercury is finally out of retrograde! Years ago, Zack helped me with some appliance repairs, so it was a relief to know he's still around and just as reliable. [[HIGHLIGHT]]Zack is prompt, responsive (I didn't even expect a reply on a Sunday, but he came through and scheduled to come out today!), and incredibly respectful.[[ENDHIGHLIGHT]] He had everything needed to fix my oven right on hand and is even checking on my cooktop, which has been acting up. I also forgot to mention to him that my washer seal started leaking, but I'm confident Zack will handle that too. My dryer broke down this weekend, and in hindsight, I definitely should have had him take a look before buying a new one. On top of all that, his pricing was very reasonable, which made the whole experience even better. I highly recommend Zack for anyone needing appliance repairs. His professionalism, dedication, and fair prices make all the difference! read more

I had my refrigerator serviced Sep 2019 and it is still going strong. This company saved us from having to buy a new unit.

So glad I kept the magnet on my fridge. It has been a while since I needed them to come out. Had a disposal stop working but was given some hints over the phone that got it back in working order. Now my dryer was not working and boy have they gotten expensive over the years. Thought I would try a repair. [[HIGHLIGHT]]I received an answer to my request on a Sunday, had Max out on Monday.[[ENDHIGHLIGHT]] Gave me estimate suggested it was worth repairing, ordered part. 1 week later I basically have a new dryer for under $500 all inclusive that should last several years. Explained every he did, what he was going to do, and did it. Thank you for the service and glad I have the magnet. read more

Excellent service! Zack found the problem with our Samsung refrigerator immediately. He has ordered the part, parts. I would recommend 100%. [[HIGHLIGHT]]I called yesterday. He came out today.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Our refrigerator stopped working and we had to throw out most of the food.[[ENDHIGHLIGHT]] In a panic I called OC Pacific Appliance Repair (I had seen them mentioned on NextDoor). They were great. Victor came out and diagnosed the problem. Our compressor was installed today. [[HIGHLIGHT]]They were very conscientious and communicated quickly via text and phone call.[[ENDHIGHLIGHT]] So grateful for their expertise and help. read more

My dryer was making some loud squeaky noises so I called and was able to meet with someone the next day. He immediately knew what the issue was and ordered the part. They were quick to clean my dryer and replace the broken piece. If you are looking for quality and great customer service, then I would recommend OC Pacific Appliance Repair! read more

[[HIGHLIGHT]]On time, professional[[ENDHIGHLIGHT]]. Doesn't try to up sell or over charges. Great service. Completed service as requested

[[HIGHLIGHT]]Zak the manager is reliable polite and very helpful.[[ENDHIGHLIGHT]] We are regular customers. He fixed our dishwasher and put in a new garbage disposal read more

5 star review for these guys. [[HIGHLIGHT]]Came out next day after I called.[[ENDHIGHLIGHT]] Very affordable service charge that would have applied to repair. I had the unfortunate luck of having an Electrolux built in fridge and freezer where the control board went out. Fridge is only 5 years old but Electrolux no longer made the part for it. OC appliance knew this bc they had another customer with same fridge. I was able to get extremely lucky and claim the fridge under an endorsement we had with our homeowners insurance. These guys talked to the insurance adjuster and gave them what they needed even though they weren't making any money off me! That's what I call honest! Give these guys your business they know appliances! read more

OC Pacific Appliance Repair - Appliances & Repair Near Me

[[HIGHLIGHT]]Zack was very helpful with my refrigerator repair.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He walked me through 2 things to try over the phone to see if it would solve the overheating.[[ENDHIGHLIGHT]] When that didn't work he came out that evening at 6:30pm. He found the problem, ordered the part the next day and with overnight shipping he was back to install and have our 'frig working the next day. He was neat and very pleasant to work with. read more

First-class operation. totally honest. In fact, after reviewing what repairs would be required on my refrigerator, He said I should instead replace it. very helpful. Highly recommend read more

[[HIGHLIGHT]]Zack was really awesome.[[ENDHIGHLIGHT]] Sent a request through the Yelp app and Zack came the next day in the morning. He was very professional and courteous and was able to replace the heating element on my oven. The repair cost was very reasonable and I will definitely contact OC Pacific Appliance repair again. read more

Our old LG front loading washer went out mid cycle one day. Needed a quick affordable fix. Contacted OC pacific on thanksgiving day and they responded. Made appointment for the following morning. Max politely showed up and diagnosed the problem in 10 or so minutes. He went over in detail what parts malfunctioned why and how to fix with exact cost. 45min later our washer was fixed and he went over in detail the bill. We were happy about the whole experience. Great service! read more

OC Pacific Appliance Repair - Our fixed washer - Appliances & Repair Near Me

They "looked" at my dishwasher, he said it needed a new pump-motor-heater unit. They did nothing to test to confirm their guess. I asked what if that's not the problem? They said they would make it right. Their guess was wrong. They didn't make it right. They quoted a new controller unit. We declined and bought a new dishwasher. Legally if you approve a quote for repair, you take all the risk. In other words, they guess you pay. read more

Back in December I had zack come out to fix our fridge that was pooling water and freezing under the drawer. They were quick to respond and come take a look but that was the only good thing. He had come back at a later date because he needed me to clear out the fridge and unplug/defrost it 24 hours prior to his next appointment. He had to replace a panel that was making this the main cause of the freeze. 3 months later, it started freezing up again. So I have to get a knife and get apart the huge ice blocks that hinders the drawer from opening. I called again and another guy came to look at it. Now he says the first guy no longer works there and now I need to replace something else to defrost it. Wasn't this why the first guy came in the first place? Now he's trying to charge me again $300+ plus $100 installation to repair what was supposed to have been fixed from the get go. If I knew I was going to pay $600+ for this fridge to be repaired, I would've not got it serviced and just bought a new one!!!! Such a waste of time for everyone. In response to my message: I don't understand why I would need to get something else fixed/replaced for the same exact reason. ??!!! Doesn't make sense to me. If it was another issue with my fridge, I'd understand but it is doing the same exact thing it was prior to you guys coming out. Needless to say, I appreciate your quick response but I'm not a professional appliance person so I cannot argue with your comeback. All I know is if I go get my brakes fixed on my car and they "fixed" and replaced the issue, if my brakes did the same thing again a couple of months later then the original "fix" was actually never fixed. read more

OC Pacific Appliance Repair - This is a photo of me butchering the ice that has pooled under the drawer after they REPLACED THE WHOLE BACK PANEL to resolve the issue. - Appliances & Repair Near Me

Don't waste your time or your money. Showed up after the 3 hour window. Technician said they fixed something during diagnostic visit. But the problem was not solved and resumed after tech departed. Tech quoted a vastly over priced replacement product which I had already purchased. I purchased for $17. He quotes me $65 for the product above. I purchased directly from manufactured. [[HIGHLIGHT]]After diagnostic appt I was told that I would receive an invoice within 2 days. Not business days but days. I sent a message 48 hours after visit to inquire about repair costs. I received a recognition text but no info. The next day I was sent a large dollar amount with no details on allocation of money.[[ENDHIGHLIGHT]] I inquired an emailed invoice. [[HIGHLIGHT]]No invoice for another 24 hours, until I asked a second time.[[ENDHIGHLIGHT]] There is no way that I would pursue continued repairs/services with this company based on how this portion went What a waste of money and time. I don't know about you but I have a family of four and being without an appliance. Is painful. I wanted speed and fairness. That is not what I got. Decided to go elsewhere read more

We have called on OC Pacific Appliance Repair over the past few years for numerous appliances...a LG refrigerator, Thermador microwave, Viking range, and a Sub Zero refrigerator and freezer. All the guys, Zach, Max, Victor...have been extremely knowledgeable and conscientious. They have never tried to make money by doing a repair that we don't actually need. On several instances, they showed us how to do simple maintenance that resolved our issue rather than replacing parts which saved us a tremendous amount of money. We highly recommend! read more

Ice had formed in the bottom of the freezer compartment. Some water leaked into the fridge area. Max and Victor came out on schedule and fixed the problem for the price quoted. I was really impressed with these personable and knowledgeable guys. I recommend them without reservation. read more

Nice guy, clean job, super experienced in repair refrigerator. Reasonable price, [[HIGHLIGHT]]I know them over 5 years, call them four time, 100% satisfaction[[ENDHIGHLIGHT]] read more

I've been using OC Pacific Appliance for 7 years and I consider Zack a friend now. I ask about his family and he fixes what needs to be fixed efficiently and at a reasonable cost. I trust him in my home and I don't take that lightly. Never have I stumped him, the guy is an appliance genius! I highly recommend. read more

Had issues with stove and dishwasher that needed repair. Problems were diagnosed properly, parts ordered and repair was done in a timely way. read more

Zack was amazing!!!! Our fridge stopped working over the weekend and we called a different repair company to come fix it. They did it completely wrong and everything started to freeze... fridge, water line, drawers.... Ice maker would work. Needless to say, I wasn't going to call the original guy. Instead, I called Zack. He came out within about 30 minutes. Had the fridge fixed in about 40 minutes. And, the cost was very reasonable. Zack was professional, friendly, super knowledgeable and overall amazing. We will be calling him every time we need an appliance repaired. read more

I called for service same day and Zak came and fixed my LG Tromm dryer. He diagnosed the machine and had the part in his van. I would highly recommend his service. I had 2 appointments with Sears since Tuesday and they pushed it to Friday and made me wait all day.. I end up canceling and called OC Appliance and was able to get an appointment same day!! read more

Super fast communication with Zack who coordinates appointment. Flexible open appointment on Tuesday, Wednesday and Saturday for my Samsung washer VRT. Max called 10 mins ahead of appointment time and showed up on time. Max explained in details why my washer did not work properly. He told me what he was going to do/check the control board in the back of the machine. He showed me the board and did not mind to show me a website to order parts when needed. Later, he estimated all parts and labor fee for the next service if needed. Thanks Max for advice to keep my washer run again normally without any issues. You save me $$ for buying the new washser *COVID-19 safety: Max wore mask the whole time. * Professional * Knowledgeable * Flexible schdules and on time * Reasonable estimate fee read more

Alex and Zack completely refurbished a 30 year old Sub Zero refrigerator for my mother, that was barely working. They did a great job and were respectful of my mother requesting they wear masks in the house. They were super easy to deal with because they were receptive with both phone calls and returning messages from Yelp. I would highly recommend this company! read more

Zack is very responsive to Yelp messages His communication is excellent and he arrived a few minutes early He was clean and professional Know exactly what to do Diagnosed and solved my fridge problem and was done with in 30 minutes Now the fridge works as good as new and the cost to fix the fridge seemed fair I would use them again read more

OC Pacific gave a full refund for the job. They are really trying to do the right thing. You

I was recommended to use these guys from a few people that have used them for years. I have to agree with the overwhelming majority of the 5 star reviews I've read. Max arrived earlier than promised and got my dryer working in no time. I had to wait 1 day for the part to arrive but other than that the service was amazing. Would highly recommend these guys to anyone needing appliance repair. Very reasonable pricing and outstanding workmanship. read more

Great honest dependable service! Very Knowledgeable.They do a great job every time. Will call them again.

Wow! I am so impressed by this company. We had an issue with our refrigerator water filter and so we planned to have them come fix this. It's a small issue but a major headache for our house since we don't have ice or cold water! An hour after I submitted for quote on Yelp, they called us and helped us FIX this problem. thank you thank you!! After hours of trying to fix this! read more

On a Thursday night around 6:15pm I went to get some water from my refriderator's water dispenser when it made a loud popping sound. Then I heard the whirring noise of the motor's fan slowing down followed by silence. The temperature displays for the freezer & fridge show nothing. Somehow I didn't panic..... I just felt dead inside as I looked over my fully stocked freezer and fridge full of newly purchased Trader Joes groceries. First step was to jump on yelp and search for "Appliance Repair". Most had good reviews so I picked this company based on the fact they were the only ones still open. I didn't expect anybody to come out the same day, just wanted to get my appointment in since my wife was off work the next day. The owner Zack picked up and just as every review described he was extremly friendly. His accent is thick but I had no issues understanding him. I told him my issue and he was genuinely concerned and wanted to fix my fridge before my freezer started to get to warm. I have a small fridge outside which I stuffed full of my fridge perishables. He was booked so he came early in the morning before his first appointment! His service charge is only $35 and that goes towards the repair. They also have a yelp check-in discount. Zack and his brother showed up right on time. He said it was the control board which had had on the truck so he replaced it right there. He then cleaned up all the dust from the motor and put everything back like nothing happend. Even cleaned the floor. He's on call for the next 24 hours and will come out anytime if there's an issue with his repair. After that he warranties the part for a year. My fridge works again and the price was very reasonable! I'll sure to use OC Pacific for any future issues that come up. They work on pretty much any appliance. read more

First time with this company and Zack was awesome. Very reasonable pricing for an inspection, plus the money goes toward repairs if you proceed. He had the parts for my dryer on hand and got it back up and running very quickly. Kind and courteous with affordable prices, what more can you ask for? Thanks Zack! read more