This review will tell you everything you need to know about Coast Appliance Services. My refrigerator was making a very loud noise. I called another repair company who came to my home, and quoted me over $700 to replace my battery and battery encasement. The man was very young, and I suspected he had no clue what was wrong. I paid the mandatory $100 service fee and said no thank you. (See my other review) Then I called Coast Appliance! They came over right away (father and son, nice family business) and had a look. Within 10 minutes- he tells me I had a loose fan that was knocking around!! He tightened some screws, and VOILA my noise is gone!!! He didn't charge me anything besides the service fee!! This level of honesty and integrity is worth more to me than anything. More than just the $700 that he saved me, it made my heart burst just knowing good people still exist. You can call this company and KNOW that you will be treated fairly and be told the TRUTH about what your appliance needs. I will be calling this company from now on for all my appliance service needs. Thank you so much!! You made my day sir!!! read more

Huge shoutout to Edgar. Incredibly professional, helpful, and kind. I am so grateful we found Coast Appliance Services and I have already recommended them to others. Edgar was helpful with our refrigerator and ice maker. He was communicative and genuine. Trust was everything and I highly recommend. read more

If you want, prompt, courteous service, contact Coast Appliance Service. Case in point: .... My Maytag washer was inadvertently turned off at the beginning of a cycle. I reprogrammed it, but the water did not come on. After several attempts I called Maytag service center for a referral. After a long hold they provided a company with licensed Maytag technicians. I called the company. Another long hold. Finally I was told no appointments were available today, but I would receive notice for an appointment later that day, my second option. I agreed. After that call, I went to Yelp for their ratings. I couldn't believe it! More than half of the recent ratings were one star for various reasons. I canceled my appointment request. My neighbor suggested Coastal Appliance Service services. Edgar had recently serviced their Maytag washer and were very pleased with the results. Edgar ID my issue. Problem fixed. He stayed a full wash cycle to make sure the problem was resolved. The cost $125.00, From start to finish Coastal Appliance Service was five star all the way plus same-day service. Thank you Edgar! services. read more

He was nice and efficient and explained things wonderfully. I would recommend Edgar for all appliances. Thank you

Referred by a neighbor and have enlisted their service twice now--first, for an oven that stopped heating, then for a dryer that was making a loud noise. Very prompt and responsive, texting or calling to let me know when they were on the way. Diagnosed the problems quickly and accurately, and gave me a quote before performing the repair. Got my appliances working again for far less than it would cost to buy new ones. This is the place to call when your appliances need help! read more

Edgar our service tech showed on time and got to work right away.He found our issue and saved us on getting new parts.Hr was very informative and patient with the issue.Ive used them twice for different appliances and would hire them again. read more

I received their number from LG direct as a service provider for a problem.I was having with my refrigerator. They requested photos and model information so that they could address my problem. I quickly sent the email with the information they requested. I was expecting a response within a couple of days. However, I was pleasantly surprised that a response was received within a few hours. Unfortunately, the news was not good for my refrigerator however, I certainly appreciate the prompt response. I received from them to address my issue. They were very thorough in explaining the situation and the best way to Address the problem. read more

I had the pleasure of having Edgar at my home for the second time over the last few years to service my refrigerator. Not surprisingly, he & his team were friendly, courteous & prompt responding to my request. Edgar swiftly troubleshooted the issue, ordered the part & made the repair. I appreciate his integrity. I will continue to use Coast Appliance Services !! Thank you Edgar!! read more

We found this service through Yelp because our Speed Queen dryer wasn't working properly. Jeannette promptly scheduled us for an appointment. Edgar was our technician and he was great. He arrived timely, did a full assessment and quickly determined what was wrong. After making the repair he explained to me exactly what he did and even provided photos/videos to demonstrate. I would definitely use them again in the future! read more

So we had this funky code come up on our frig so we called our home warranty company for help. They sent out a different contractor at first and they were stumped. Coast Appliance Services to the rescue! Their service tech came out the next business day. He diagnosed the issue ( freezer fan stopped working) ordered the part and then the office called to schedule the replacement service! All within a week. The technician was friendly, efficient and now I have a freezer which works! read more

Did my research and selected this company from the list Lowe's had for me. Got a prompt response from the front office -- super friendly and polite and able to offer me a next business day appointment. Edgar showed up on time with a text ahead. Showed him the video of the issue which I knew would be a bit of a conundrum. He spent time pulling the machine apart to check all moving parts and to verify everything was in good working condition. Although we were unable to replicate the exact issue, he acknowledged that it had occurred and assured me that the machine was in great operational state (which I had believed to be the case). We both agreed it was still a "head scratcher" but I felt reassured that nothing was technically problematic and that he would be available to come back out should the issue reoccur. Highly recommend this company for extended warranty work with a shout out to Edgar for his professionalism and courtesy! read more

My dryer broke after I put a sopping wet king sized pillow in and tried to dry it. Lesson learned! At least it was fixable. Edgar came promptly at 8:00 AM the morning after I got ahold of them through yelp. He was very professional and courteous. He diagnosed the problem, but needed to pick up the part (a sensor of some kind that is not a common one to break). He came back the same day to fix it and now I can do laundry again! Saved me a trip to the laundromat. Very pleased and diagnostic fee applied towards repair. Would definitely recommend. read more

We found Coast Appliance Services through the LG website after our dishwasher started leaking, as they are an authorized technician for the brand. We were very impressed with the prompt and knowledgeable service provided by Edgar. He texted us before arriving to our home in Fountain Valley, identified the issue, and was able to replace the broken part - covered under warranty - during the same visit. The cost was very reasonable, and the entire experience was smooth and professional. We will definitely turn to Coast Appliance Services for any future appliance needs! read more

I highly recommend Coast Appliance! My LG refrigerator was making squeaky sounds and I needed LG technician to come out and diagnose the issue. I spoke with Edgar and he was so helpful and professional. He was able to come out next day with replacement filter and completed the work first thing in the morning. He also gave me excellent tips on how to maintain the fridge by cleaning the coils in the back at least once a year. He is such a nice and honest man. Pricing is very reasonable. I am definitely saving his number for any future appliance issues. Again, highly recommending Coast Appliance Services. read more

Everything was great as soon as I called. Edgar asked for details of the dryer repair, pics and model/serial#. He texted a time of arrival and was exactly on time. Cleaned the inside of the dryer and hoses, fixed the broken belt and was very professional and nice! Explaining do's and don't s. Highly recommend this company and especially Edgar! Thank you! Done the same dayI called! read more

Helpful, quick and pleasant to work with from the minute I called to the repair person who came out, Edgar. My mom is on hospice and bedridden and my dryer broke. I got a quote from Sears of 850.00 and figured I could buy a new dryer instead. Then I decided to try one more place which was Coast Appliance Services! They helped me and replaced parts that they showed me were worn. The cost from Coast was much more affordable. read more

Great service from start to finish, highly recommend this company! We had our dryer and refrigerator both go out on the same day, Coast had everything repaired the same day of the initial visit. read more

Edgar came out and accessed what was wrong with my GE induction cooktop. He basically told me what I already knew from what I read online of the common issues with this particular cooktop. He was honest and fair with me on my thoughts on whether to repair or replace. He wasn't pushy which I appreciated. I chose to have it repaired and they came out as soon as the part came in. So far it's still working. He took great precautions to keep the work area clean and not damage any surrounding surfaces. read more

Edgar and Tim did a speedy job removing socks from my washer. Now it no longer leaks. The guys were on time, neat, and polite. I hope I don't need repairs ever... but if I do I will call Coast Appliance! read more

I have an old LG refrigerator and some components on it broke and Edgar came out to look at it. Unfortunately the part is no longer available but Edgar managed to fix it anyway! Now my ice dispenser works again and he was so reasonably priced and helpful. I will be calling him again next time something goes wrong with my fridge! read more

I had a Speed Queen warranty repair. The company was great to work with. Edgar did the repair and was on time, friendly and knowledgeable. He completed the repair in no time! I would highly recommend this Company. read more

Called in the morning and had my appointment late in the afternoon. I questioned whether I should fix a 12 yr old dryer or just get a new one? His advice was honest and again, appreciated. Edgar gave me a call before arriving which I really appreciate! He fixed my dryer and left her better than he found her!! Nothing is inexpensive anymore, but I also believe you get what you pay for. I know I can call Edgar and always get an honest job done. read more

This is the 3rd timing using their services. All 3 were completely separate issues. Always excellent service and advice from Edgar. I will continue to use them for future work. read more

Quick response, super knowledgeable and professional! Couldn't be happier with the service we received!

Edgar arrived on time on a Thursday evening, evaluated my broken oven, showed me how to override the computer and fixed the problem. I was able to bake my chicken for dinner. He was extremely pleasant, helpful and knowledgeable. I will file his business card with my other Repair people. read more

I was recommended to CAS and I'm here to recommend them to others, as well! To start off, Janelle (or is it Jeannette? and my apologies if I didn't get her name correct!) is THE NICEST AND SWEETEST PERSON EVER! She was so helpful on the phone and just very sincere. Have you ever spoken to someone who just sounds like they hate their job? Well she sounds like she wakes up with the sun beaming down on here from the moment she opens her eyes! :) CAS originally didn't have any openings for me and she recommended another technician in Tustin. However, she called me later with a cancellation for the next day, which I happily accepted. Then she called me shortly afterwards as they had a cancellation for the same day! Edgar came out in the afternoon and had the compressor on my LG fridge fixed in no time at all. The LG French door fridges are notorious for having their compressor go out and mine was no exception. Luckily, CAS said that mine could be replaced with just having to cover the labor for the repair. Edgar was helpful with my questions and very friendly. He was super clean and let me know what he was about to do with the repair before doing it. I can highly recommend CAS as honest, friendly and I wouldn't hesitate to ever call them again if needed! read more

Edgar was not only a professional in every way, but we also felt supported by the service he provided on both appliances he assisted us with. We will use him over and over again. read more

When I first called this company I thought I needed repair for my nearly new LG clothes washer. But when the receptionist answered the phone, she answered it,"Aguirre Appliance Service," so that's what I wrote down in my notes. Then, when I discovered that this was not a problem with my clothes washer but rather with the outlet, I couldn't find "Coast Appliance" in my notes anywhere to cancel the appointment. But Edgar was very understanding when he got here and didn't charge me the service call because of the confusion. For that factor alone, they will be the first ones I call the next time I actually do need service. read more

Edgar came in and fixed my washer same day. Great service and I highly recommend. I was initially working with another company and I had to wait a month for the part to come in. After one month, they still had no idea what was going on. I pivoted, Edgar came over. The part was in his van and the repair was completed same day. read more

I can't say enough good things about this company! They are top notch and deserve high ratings and warm compliments! I recently had a terrible experience with a different company who totally mislead me about their quote, scratched the whole side of my refrigerator when they pulled it out, left my door cockeyed and said I needed a repair that I did not! I finally asked them to leave without finishing because they were so rough and so rude to me and I became so uncomfortable with them arguing with me (two against one) in my own home! So, that meant I had to go back to square one and start all over! I was not happy and found out that company had tons of bad reviews ('My Appliance Service' 800-828-0887 I don't recommend them!). While researching more carefully and reading many reviews I was lucky enough to find Coast Appliance Services. Review after review said how wonderful they are! After explaining my horrible experience to Jeanette, who was SO sweet and listened patiently, she understood I was still feeling apprehensive and upset but she totally gave me a new confidence that my experience with Coast would be different, and it was...completely! Jeanette was so kind and answered all my questions so I could tell she was very knowledgeable and experienced. It's SO wonderful when the person answering the phone knows so much and has it together. She booked my appointment with Edgar who I learned later was also a professional, all the way! Then, I had something come up unexpectedly and I had to change my appointment but Jeanette did it cheerfully, no attitude, just helpful all the way and had no problem making me one of the later appointments of the day to so I could make sure I got home in time. On my appointment day, Edgar called and gave me a heads up that he was on his way and about 15-20 minutes away. Once he arrived, he was able to diagnose the problem right away with my LG ice-maker, wrote up a clear estimate with all the part numbers and itemized prices (transparency is so nice and helpful because again, I did some research and Coast's prices were fair and the going rate-my trust was building back). During our next appointment Edgar installed the new ice maker, easy peasy, and it started making ice that night. Unfortunately, after a few days I realized this wasn't the only problem I had going on, which could not have shown up until the ice maker was replaced. So, Edgar had to come back out and found that I had a blockage in the freezer door hose. Sadly, the hose that was blocked is permanently sealed inside the door...a design flaw by LG! You have to buy a whole new door to repair it which costs almost $1K big ones! Ouch! Edgar could see my disappointment and so he offered to try one last fix. He went to his truck and returned with a portable steamer and proceeded to force steam through the blocked hose which took some time and patience (btw-this was on a Friday night at closing! Now there is an example of excellent customer service and someone going the extra mile for you!). He wasn't sure if this fix was going to work permanently but after a bit he was able to clear the line and that night ice maker started working but alas...a few days later the line became clogged again. That was not his fault but I wanted to make sure you all understood that he went way out of his way for me! He did not give up easily and I was so impressed with his caring customer service and so grateful for his efforts. I could not have asked for better. On top of everything else Edgar decided not to charge me for another service call which definitely helped ease the outcome. Edgar and Jeanette, I thank you SO much and want you to know I think you are the best! You are both truly valued and appreciated...and this customer will be returning, as well as referring you and Coast Appliance Services, every opportunity I get! read more

Edgar is a joke, the guy tried to charge my aunt $500 for LABOR...just for labor to replace the fridge compressor She has an LG fridge which is known for crappy compressor, was told by LG that we needed to have certified tech to make sure it's a compressor, then tech would order the compressor straight from LG at no cost since it's under 10-year warranty, we would then pay for labor which was told by LG $100-200. I've been in the same scenario before w my LG fridge which I paid $200 for the labor. He told my aunt he has the compressor ready if she wants it done today for $500. I was shocked to hear it and told my aunt not to do anything. She asked him to order the compressor from LG which he wouldn't. She ended up paying him $75 for him to come out. I called him out on his work ethic, attempting to trick an old lady for $500...karma coming your way Edgar. read more

Coast Appliance Services - Appliances & Repair Near Me

Once again Edgar and his staff are amazing!! This time it was our refrigerator. I called in Friday right before they closed and spoke to his lovely receptionist Jeannette. She squeezed me in on the schedule. Edgar came in and fixed my washes with one hour!!! His hands work magic!! Thank you again ! I would recommend you to give them a call if you need an appliance repaired . read more

Edgar was quick and efficient in fixing my dryer. He was able to trouble shoot and fix the dryer in a timely manner. He was very professional. Highly recommend to ask for Edgar. Jeannette from the Customer Service Department who scheduled the appointment. She was very professional on the call. I rarely post. read more

I called Coast Appliance Services after another appliance repairman could not make adequate repairs to our refrigerator and, possibly, made things worse. Coast's team was exceptional in communicating with me, always calling before and after each service visit. Edgar and Jeannette were informative, professional, friendly, and upfront about the services provided. I will definitely call them again if needed. read more

I contacted Coast Appliance through yelp and Edgar got back to me within minutes. He came out to my house 2 hours later to work on my fridge and got it working quickly. Great customer service. Fair pricing. read more

The motor on my LG washer went out and I am very glad I contacted Edgar and Coast Appliance. I took the first available opening and Edgar was right on time and diagnosed the problem and fixed it within an hour. I will definitely go back to Edgar for any appliance repairs in the future! read more

My experience with coast appliance service was top notch from start to finish. I needed my LG washer/dryer fixed, and they were able to get me an appointment fast. Updates concerning arrivals were provided by text and voice. Technician was punctual and courteous. He was able to diagnose the issue quickly and had genuine LG replacement parts on hand to effect repairs immediately. My machine was up and running again in very little time and I was able to pay online later in the evening at my convenience which allowed me to get right back to my zoom meeting after a quick signature on the invoice. While no one wants there appliances to break, I feel better knowing I have this company as an option should that day come again. read more

We have a three year old LG refrigerator, that unfortunately had the compressor croak. Edgar was sent to initially asses the situation and he performed a software update and asked us to see if performance improved letting us know that it could be the compressor. Well a few days later performance did not improve and Edgar returned to replace the compressor. The service rendered was superb and Edgar is a true professional that takes great pride in his work. read more

Edgar was awesome! Fixed our dishwasher! Highly recommend, sooo reasonably priced, very professional, on time... Thank you again Edgar!! read more

Coast Appliance Services was assigned to repair our refrigerator through our home warranty policy. Usually, we are sent mediocre repair service companies through these type of warranty coverage so I wasn't expecting much. We were happy to see that Coast Appliance Service was highly rated and there is definitely a good reason for all the great reviews. Service was schedule early the next day. Andrew called 20 minutes before arriving. He wore shoe booties to keep my house clean which is a plus. He was able to diagnose the issue with the ice maker and repaired it in under an hour. I am truly happy with the service and highly recommend Coast Appliance Services. read more