As a long time visitor of the Ikea in Bolingbrook, I was very curious as to what the Schaumburg…read morelocation was like. I think that there are pros and cons for both locations. Bolingbrook might be easier to access (there is quite a bit of construction around Schaumburg currently) and I would also debate it is not as busy as this location. However, I did notice the Schaumburg store is not only much cleaner and well maintained, but has way more showrooms and creative displays. I guess if I were buying or in a hurry I go to Bolingbrook and if I was meandering and idea hunting I'd go to Schaumburg. The reason why there are so many showrooms is because this store spans three floors and is in fact, one of the largest Ikeas in America! It is huge and even as a veteran Ikea shopper I still got turned around a couple times. One thing that's nice is this store has the ability to stock more items so I found they had all the items I wanted available. I also noticed this location appeared to have customer service at every corner. I don't know if it's because I went on the weekend but I was thoroughly impressed at how well staffed they were and how friendly employees were during our interactions.

This is the original Chicagoland IKEA store that I recall visiting back in the day. I find that I…read moreprefer the Bolingbrook location nowadays. I found this store to be a little dirtier, more crowded, and a bit chaotic in some areas, like near the restaurant. The food selection in the grocery area seemed more limited, and the vegetarian options I was looking forward to purchasing were out of stock. There was some confusion for me regarding the signs near the restaurant promoting their plant-based hot dog. I went to one of the kiosks to order, but we couldn't find it anywhere. It turns out that you can only order these at the small food court after the checkout area.

I went to The Container Store because I needed storage containers for my teacher materials. When I…read moreentered the store everything was labeled clearly and I was able to find what I was looking for quickly. I checked out a couple of different options before making a selection. An associate came by to help us find what we were looking for and direct is to a sale that had just started. I highly recommend The Container Store!

I am sad that the holiday section here has shrunk significantly. What used to be one of my favorite…read morestores at the holidays now has a limited selection of wraps, boxes, bags and holiday themed gifts or stocking stuffers. The items look to be the same good quality you would expect from The Container Store, there's just less holiday options and prices are higher. For example, there are some pretty red and holiday color boxes with satin bows for an easy way to wrap a gift, but some of the boxes were $10.99 and up. I always check back here after the holidays, as I have found some great deals on plastic storage bins for ornaments or decorations after Christmas.

We had a GREAT experience with our salesperson Blu at Mattress Firm in Palatine. He helped us…read morechoose the right set up for our elderly parents. We had such a good experience that we also bought an upgrade for ourselves and he helped us work out all the details. I don't think anyone enjoys purchases like cars or mattresses but Blu made the whole event enjoyable!! And we got a great deal! We never felt hassled or hustled.

We went to the Palatine location today and bought two new beds for our townhome. Blu, our sales…read moreassociate was very helpful without being pushy. The entire process happened quickly and we took advantage of Memorial Day pricing. I will go back.

What an awful location. I was purchasing two small decor items and the checkout process took…read moreforever (like 20+ minutes) and there was only one person ahead also purchasing only decor items (like a small plant and a jewelry box). The lady who was trying to ring me up couldn't figure out how to process my items and the other employee she asked for help was sitting in the back shouting out instructions instead of just walking over (it was only causing more confusion). So bizarre. Also, their selection is very limited. I really disliked this location. Won't be back.

Scammers!!!! I've had an unfortunate experience with this…read morecompany. I purchased a couch for was about 1500 with interest and tax i paid $2300, only to discover the same product available on Amazon and eBay for $500. They offered credit, which initially seemed beneficial I paid monthly $75. However, after two years, I was surprised with a $1400 interest fee. They justified this by stating that the promotional period had ended, resulting in additional charges that exceeded the original price of the couch.

Pretty solid Target location. The general layout is done nicely and it's easy enough to navigate…read more They usually have what I need and store is kept clean. Employees are kind and I've had good experience with the return process in the past. Definitely one of the better ones around for sure. There is one closer to me but I digress.

The pharmacists are very friendly and helpful…read more It was really hot in the store the other day, though. Please turn up the AC

Excellent service and very accommodating, would highly recommend! Petya was lovely to work with and…read moredelivered on time and went above and beyond making the balloon bouquets as well.

This was my first time working with Simply Balloons but definitely not my last! Petya did such an…read moreamazing job on my mom's surprise 60th balloon arch! She was quick to get back to me and went above and beyond on the presentation!! I'm definitely going to be recommending Simply Balloons to my family and friends!

My experience was with Amanda at the Customer Service Desk. She not only helped me with a return…read moreand a repurchase, but she also helped me with a light conversation about the death of my 17 yr old grandson. For a few moments, I was distracted and encouraged. Good customer service is not just finding something in the store - it is making sure THIS store will be the store of choice. She cared about me as a person, which makes me feel more comfortable shopping at Home Depot Palatine. I live in Channahon, Il - about 1 1/2 hrs southwest from Palatine.....but, I will drive to Palatine because of Amanda!! I am impressed and grateful for her. Thank you, Amanda!!

Another fabulous customer service experience tonight. Was in around 8:50 to replace a lightbulb. I…read morewas standing in the bulb isle. An employee with dark hair was returning a pack of bulbs on the shelf. As he walked away, ignoring me, I called to him and asked for help finding a replacement. His response, "Oh I don't know anything about bulbs." He ran away as quick as possible. How about some customer service training? A correct response would've been, "Let me get someone for you". I was there awhile longer & left & purchased on Amazon from the parking lot. Amazon wins again! Amazon will be my first choice next time.

I needed a new bed for when I move out and both De and the store manager were so incredibly helpful…read morein taking the time to figure out which bed was right for me. I laid on 6-7 mattresses before picking the one I wanted. De was able to save me $300 off the mattress and $200 of the pillow/blanket/sheet bundle. Her customer service and knowledge made the experience easy and left me looking forward to my new bed!! Can't wait!!!

Walked in and immediately felt bad vibes the store smelled like old socks. The balding guy kept…read morebarking at my parents and I that he needed a few mins when we literally just walked in didn't even say anything. Rudely talked down to my parents and I and was condescending to everyone in the store. Wouldn't buy a glass of water if I was on fire from that store. If I could negatively rate this store I would rate it a -12. Get a better salesman who isn't mad at the world.

Scout & Forge is one of the coolest vintage furnishings shops in the Chicago area. I had been…read morelooking for a farmhouse table for years. Had even priced handmade options that were coming out over $3K - yipes. Then I saw my perfect table online from their shop in Long Grove. It was the perfect shape and style, and Matt and Meghan helped figure out a way to refinish it just the way I wanted. I am so thrilled and the experience was really fun and amazing. So happy with my new table - and its something that will be in my family I hope for a long time.

I came in here during the chocolate fest. It was crowded because people were going in and out…read moretrying to stay cool and use the air conditioning. The service was great, and like i said it was so crowded that I accidentally knocked down a small succulent arrangement that was filled with small rocks that scattered everywhere. They were pretty nice about it and didn't even expect me to buy the damaged item. Great interesting items, I'd come back when it's less crowded.

We have done two projects so far with BG and his team, and intend to do a few more in our home…read morebecause they are outstanding! Not only is BG knowledgeable, responsive, and helpful, he is also just a pleasure to work with. He has a wide selection of high quality products at very reasonable prices. We have worked together to remodel two kitchens and two bathrooms, cabinets and countertops. I do not have enough nice things to say about working with them!

Cabinets, countertops and backsplashes for an entire kitchen and 3 bathrooms were purchased at…read moreCabinets City. I could not be happier with the selection, service and quality of the products. An added bonus was the charming and attentive personality of the owner, BG! Elyse and Ken