Pediatrics, best drs staff, new location but still convent area, reliable, hours are great!read more

After years of trying to find a good pediatrician, I am so happy I found this practice. Everyone is…read moreso kind and professional. Appointments are easy to get, phones are answered, requests are taken care of quickly. I've seen both NP's and the Dr and they are all great. They are kind and take their time with you. I've never waited more than a few minutes in the waiting room either. They have even allowed me to vaccinate how I want and don't force anything. I'd give 10 Stars if I could!

Where do I start!? Dr.Cobanov is the best! I have two daughters age 4 and 2 and I have been taking…read morethem to her since they were born. The quality of care she provides is amazing! I have followed her around from different practices and now she has her own My Pedatric Home . I promise you that she will give your child the best care! You can tell that she truly cares about her patients as well as the parents. My daughters love her, they actually get excited to go to the Dr. The practice is decorated beautifully and her staff is very kind and helpful. Once again I will say she is amazing!! When I first had kids I was so afraid of choosing a pediatrician for my girls and when I found Dr.Cobanov I have to say I am so grateful to have her be my daughter's pediatrician! I couldn't imagine anyone else caring for my girls. We love you Dr.Cobanov Sincerely Marissa,Emily and Lila

We came to Dr. Jennifer Cobanov after our son's longtime pediatrician of nearly 10 years left his…read moremedical group, so we had high expectations for communication and continuity of care for our medically complex child. Dr. Cobanov herself is thorough and for families with routine pediatric needs, this office may be fine. Unfortunately, our experience with the office staff and overall responsiveness was extremely frustrating. On multiple occasions, we contacted the office regarding urgent concerns and paperwork involving our son through phone calls, portal messages and even the texting feature, often without timely responses. As parents of medically complex children know waiting days, or oftentimes in our experience, weeks for communication is simply not acceptable. Too often, we had to physically go into the office just to receive a response. The final straw came when we respectfully requested a basic medical summary letter for our son's school records outlining his diagnoses and care needs. Previous pediatricians and top medical specialists had always supported these requests and advocated for our son, but Dr. Cobanov declined. For families managing complex medical needs, strong communication and provider support are essential. We have since transitioned to a different local Redlands pediatrician whose office has been far more responsive, supportive and engaged in our son's overall wellbeing.

Dr. Allison is so amazing. She was my pediatrician as a child and then once I became an adult and…read morehad a child of my own she became my son's pediatrician. She listens to your concerns, checks it out and addresses it right away. Definitely knows what she is talking about. She has compassion and cares very much about her patients. Her spirit is amazing and as long as she is in practice I will be taking my son to see her. Only doctor I trust with checking my child.

Beyond impressed with the Baby and Family Center at Saint Bernadine's! The newborn and breast…read morefeeding classes were super helpful, I highly recommend attending a course here. Amy Zimmermann ( lactation specialist) is knowledgeable, professional and genuinely cares about your success with breastfeeding. She is kind and available to you even once your baby is born. Thanks to her I felt prepared when my son arrived and even when I was unsure she was just a phone call away. Love the service here!

The worst experience here after surgery! After surgery MD stated I can get pain meds at 5pm. I was…read morecontinuing to request and didn't get any until 7:30 pm. Food was the worst, and the silverware had to be returned 2x because it was DIRTY! The nurse kept calling me so pretty and Halley Berry for some reason when I look nothing like her. It wasn't a compliment to me it was unprofessional. They took 3hrs after my request to come and help me to the bathroom and no, they were not busy I could hear them laughing and joking outside. They never hooked me up to machine to check my oxygen levels which was the reason I had to stay there 2 days. I might as well have been home. SO that was wasted money spent. They were supposed to get me up and walk me around and never did for 2 days. There was a pain med schedule on the board and they NEVER adhered to it. My surgeon was furious and they blamed ME the patient for not calling THEM when I was literally speaking to them to provide it. Go ANYWHERE but here!!

Only two experiences with them and both have been horrible. Just got called to push back my…read moredaughter's procedure after school, work and everything's already been notified to take off. So now procedure is pushed back a month. Their only excuse is bad scheduling on their end.

Everyone is very nice! They will take good care of your child and are extremely friendly.read more

Purposely overbooked Super packed…read more Waiting time outside at least an hour could be more Waiting time inside the room over 30 mins to and hour with two providers Front desk was helpful but overall very uncomfortable

Good customer service. Good location. Care is good. Front desk always willing to help with any…read morequestions or paperwork that needs to be submitted.

We have had an amazing experience at this OB clinic from start to continuing care. The entire staff…read morewas kind, professional, and welcoming every time we came in. Lindsey and her assistant took the time to answer all of our questions, made us feel very comfortable, and truly care about my daughters health and well-being. Always went above and beyond under my daughters circumstances. Appointments were well organized, the front office especially Fatima made it very easy feeling very inviting. She always made us feel supported throughout our care. Pregnancy can be very stressful time, but this clinic has made the experience so much easier and reassuring. I'm incredibly grateful for the excellent care we are receiving and would highly recommend this clinic to anyone looking for compassionate and knowledgeable OB care.

Mommy and Me has been there for my family and I when we gotta go see a physician . The pediatrician…read moreas well as a couple of the OB/GYN's have been super and have taken care of us with kindness and detail to each person. They allow you a grace period of 15 minutes per appointment. (good to know, just don't abuse the system) The staff here is really kind and helpful. I highly recommend going to Mommy and Me for your pregnant needs. FYI: I have had my 3 pregnancy prenatal care since 2019 at this location and I'm very happy with the way I'm treated.

My sons pediatrician is great! She takes her time with us, and really seems to care about all of my…read moreson's needs. My son is on prescription baby formula as well as acid reflux medication. The staff never returns calls/faxes to the pharmacy when I am trying to get his food and medication. They never submit the proper paperwork to insurance without me having to call a million times. The latest two events just happened with in the past 3 weeks. 1st, my sons acid reflux medication was no longer available so the pharmacy and I both called the doctors office for a different medication. We did not hear back from them at all. I left several messages as did the pharmacy. I finally found a pharmacy that had one box of his medication in stock and had to drive over an hour to pick it up. second, I called in my sons formula a week before he was due to run out.. The pharmacy sent the doctor a request to authorize the refill. 10 days later, we still dont have autorization. The office sat on it for 8 days before even submitting it to insurance for approval. I call and call and all I get is bad treatment. The do not care about my 6 month old or his needs. Needless to say, I have filed a request for a change of pediatricians with my insurance company. What ever you do, do not take your kids to this office if they have any special needs. You will be spending countless hours trying to do their job for them.