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    Atascadero Mutual Water

    2.7 (3 reviews)
    Closed 8:00 am - 4:00 pm

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    Solarponics

    Solarponics

    4.5
    (72 reviews)

    Solarponics prepared the contract to install a 50 amp outlet, including a level 2 EV charger. They…read moreprovided a Wallbox charger that's programmable to limit car charging to only the off-peak hours automatically. The contract price included everything needed, including the county building permit. Although they installed my 240 volt outlet adjacent to my electrical panel as I preferred, I learned that it would have been the same price for a very long wiring run which would make it an even better value because it affords the flexibility of locating the outlet at the most convenient location for anyone. Their installation team was very friendly and did the job professionally. My project manager also applied for the 3CE rebates on my behalf, and that brought the total cost down to $250. In checking up on the status of my rebate applications, the 3CE agent confirmed that their funding for rebates is unaffected by the current federal government's pulling back of existing approved and funded programs, as well as closure of offices and various government services that provide support. All's good!

    I hired Solarponics to install a Span smart electric panel. They were quick to respond with good…read morecommunication and the service was excellent. Moving my panel involved a lot of work, and they left with a very clean installation and excellent work. They were also quick to respond to and help with a few follow up calls to get updates to the panel. I have already recommended them to my neighbor and will continue to recommend Solarponics services.

    Photon Brothers

    Photon Brothers

    4.3
    (59 reviews)

    Photon Bros. installed my solar system several years ago and I never had any problems/issues during…read moreor after the completion of the project. Then, Tesla recalled the Powerwall-2 batteries because of a fire risk. While it took a while to get going, Photon came yesterday and completed the battery replacement, just as thorough and professional as with the initial project. I want to especially thank service coordinator Jake and technician's Lucas, Josh and Charlie for their diligence.

    We purchased two Tessla batteries from the Photon Brothers San Luis Obispo office around December…read more2024. One of the selling points was that we would be able to receive a rebate from Central Coast Community Energy (3CE) upon completion of the project. Photon Brothers told us that they would help us with the rebate and application process. Although they did help with the application process, they failed to explain many of the requirements needed to obtain the rebate. For instance, we were never told that we had to program our battery to discharge at least 50% of its capacity daily during peak hours for a two-week period while 3CE would monitor the battery system. Upon completion of the application it stalled, because we did not know about this requirement. At least half a dozen phone calls were made to 3CE to try and figure why we were not getting our rebate. It took us over a year to figure this out, with NO HELP from Photon Brothers. Their response was something akin to, "This is between you and 3CE." A simple explanation would have relieved us of much aggravation. We finally received our rebate in March of 2026, well over a year from when we first applied. In addition, we never received instructions from Photon Brothers on how to use the Tessla App to maximum the benefits of the battery system. When we would call Photon Brothers for help with the App, sometimes we received assistance, while other times, no one called us back. We watched the Tessla Battery videos and did not find them helpful. In conclusion, we are disappointed with the lack of support received from Photon Brothers.

    AM Sun Solar & Roofing

    AM Sun Solar & Roofing

    4.4
    (53 reviews)

    When I first started looking for solar I spoke to several companies and AM Sun Solar was by far the…read moremost professional and the most communicative solar company out there. We had some concerns about the exact style and type of mounting we would want (ground mounted & away from the house view) & not only were they accommodating they drew out on a map and then staked out the location and moved it 5 feet per our request no questions asked!!! Every time they came to work they would politely knock on the door and if we were not home they would leave a note with what they did that day and of course they kept everything very tidy and cleaned up after themselves every single day! We had an issue that could happen to any company where we were having trouble getting them on a train to work and they stayed very communicative again in getting the problem resolved not only that we had an inverter unexpectedly go out after a month and they got all over it had a new one air shipped in and brought it up installed it that day and arrive to their warehouse not to mention again leaving a know about what they did and how sorry they were that this had happened. Do not I repeat do not use anyone else :-)

    Two of my solars broke, I've been trying to contact this company non stop trying to get them to fix…read moreand even after 8 months still nothing, every time I call they give me a run around and till this day I haven't had my solars working for that whole time having to pay for all electricity, I have to constantly call them for an update

    Sunrun Solar

    Sunrun Solar

    3.2
    (117 reviews)

    Today has been my third phone call to Sunrun to address the same billing issue and each call was…read moreover an hour. I had Sunrun for close to 10 years through a lease. I sold my house in August and transferred the Sunrun solar system to the new owner at that time. I received a confirmation email from Sunrun stating the transfer to the new owner was complete. I received a final bill and paid it immediately. In September Sunrun drafted a payment from my bank account. I called and after over an hour I was supposed to get a refund to my bank account in 2-4 days (Sunrun sent an email stating I would be refunded in 2-4 days). The refund never occurred. I called my bank and disputed the charge. The bank refunded my money after 10 days. I also stopped all ACH payments from Sunrun at that time also. October 2025 Sunrun attempted to draft a monthly charge from my bank account again this month . This time it was declined by my bank. Sunrun sent me an email stating I owed them money and if I did not pay I would be sent to collections. Since August I no longer have a Sunrun system or account that has been confirmed more than once via email from Sunrun. I called the number on the email and even though the Sunrun employee acknowledged I should not have been charged as my account is closed and they owe me less than $3 back he could not help me. I asked for a supervisor and was told I could not speak to a supervisor as I was no longer a customer. I asked for clarification and confirmed with the employee I would not be able to speak with a supervisor since I was no longer a customer. After letting him know of my displeasure with the service I was receiving and the unwillingness of Sunrun to help I was able to finally get to a supervisor. We will see if the supervisor will follow through to fix the issue. The supervisor also confirmed this is a billing error and I do not owe any money. I do not recommend Sunrun to anyone which is unfortunate as the customer service was top notch for several years. I am not sure why the service is so poor now.

    BEWARE WOMEN. I had a very traumatic experience as a women who was hired by this company. I worked…read morefor the San luis obispo office for a matter of weeks and was discriminated against based on my race and subjected to isolation and harassment with my manager at the time requiring me to spend hours with him alone in his home. What you're signing when you join keeps you from being able to ever fully speak up about abuse within the company. UPDATE: Over one year later and still have not lawfully given me my employee file upon several requests or responded to me.

    Atascadero Mutual Water - utilities - Updated June 2026

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