They have a policy that if you bring a pair of shoes back you can't bring a second pair back even…read morefor a store credit. Beware of this policy. When I bought the second pair, no one said final sale. Now I'm stuck with a pair of shoes I probably will never wear. I won't be going back there.

If wasn't for a school event, I would never come across this running shoes store…read more Such a cute shop, they have all the essentials you need for your track runners. And the shop is very clean. They have a treadmill on site for customers to try out with new shoes. Family own, friendly service. They have another location in Skyesville. Price is comparable and you can get points from becoming a member. They also offer military, educator, and first responder discount Shop local , & let's support our local businesses! @winedinenvacay

11.28.22 I never…read moreshop here because it's really expensive and I would rather shop somewhere that is more reasonably priced. My husband got me a gift card for my birthday so I was able to splurge. Although athleisure wear is in style, I don't regularly wear leggings. I used to when I belonged to a gym, but since covid I work out at home and normally just wear shorts and a sports bra. I only saw a few tops I liked and settled on a a thin white cropped top, which was $118. Insane! Spending $120 at other stores would go a lot further and I could have bought multiple items. Staff were super friendly. I was asked how I was doing and if I needed a fitting room. I asked an employee for her opinion and mentioned that the sleeves were too long to which she informed me that they hem for free. For $118 for a top, I was glad to see it was complimentary.

Fast friendly service. Lululemon is so expensive…read more I did have questions about a fitness map and the representative help me with ease. This location is smaller than the Baltimore location from what I saw. Easy to get to from the parking lot near seasons 52 if you're just running in and out.

Been a runner for over half a century and a roadrunner VIP for years. I've only bought stuff on…read moreline from this firm as I never lived near one. Now there are two near me and I had to check it out. First as a VIP member I had to return a pair of shoes within 90 days of purchase. This was my first time after many purchases and it was no hassle at all!!! I expected some hassle but the staff was knowledgeable and very helpful. I like the store ... clean and great layout. A chance to feel clothes I've heard so much about ... I wear orthotic as a preventative to injury and they have a new custom made quickie orthotic that is price competitive to my off the shelf (dr schols at cvs) inserts. Gonna check it out. Glad to have such a good store with knowledgeable staff near by.

9.27.24 I am on the…read morefence about how I feel about this location. I have been a customer for many years. The staff are super friendly and helpful, however, they are understaffed. At my last visit in August, I waited a while before an associate assisted me with a scan to do an assessment of which type of shoes I should purchase, stability or neutral. I requested that the scan be emailed to me, but it never was. Over the last week or two, I tried calling to request it. I tried calling closer to closing thinking it would be lighter for them to assist me. The line went unanswered after many rings. This week, I decided to call at 10 a.m. this past Monday when they open. Cerise answered and put me on hold for 12 minutes. I hung up and called again. She said it was busy and got my info and said she would return my call in 15 minutes. 15 minutes came and went. It's now Friday and still no call. I even left a voicemail later this week. The automated system said calls are returned in 24 hours. Apparently that is false. I decided to go into the store at opening and finally got what I needed. Shawn, the manager, was friendly and helpful. Two recommendations I have is that they need to hire more staff and do a better job of answering the phone and returning calls. I gave them three stars because the service when I am in the store is exceptional.

Convenient location. Great selections of all around…read more Athletic wear is on the pricy side. From what we have seen, outside of the limited items on their clearance racks, they rarely have any sales going. Spacious store and clean. Good customer service when they are not busy, because they definitely don't have enough help at times. When that happens customers do need to wait for a while. Restrooms on site. Ample parking out front.

Quick and simple. I…read moremade a purchase online and was able to return it to the store. They provided a $10 off $50 coupon that was only good for 3-hours sooooooooo I looked around and didn't find anything I "needed". But the selection and attentive staff were great.

"Proceed With Extreme Caution" I walked into DTLR the day before Valentine's Day to grab my…read moregrandbaby a pair of shoes before our V-Day outing the next day. I purchased ( with cash ) a pair of shoes and realized they didn't fit my vision, so I returned them within 45 minutes to switch to another pair. When the young woman who helped me, told me I couldn't get my cash back ( per DTLR policy ) so, my refund had to be added to a gift card. ( The shoes I desired wasn't available in my granddaughter's size ) Once I located the shoes I wanted at DTLR in PG Plaza I tried paying for them at the register with my gift card. Only to find out that my gift card had a zero balance ??? When I called back out Columbia Mall the young woman who helped me told me her manager said, give it 24-48 hours to load my refund on the card. Fast forward to March 4th and I still haven't received my refund and my gift card is showing a zero balance still. Yes, I called customer service several times and was directed to the District Manager ( Mr.Garcia ) who I've literally left half a dozen messages over the last 2 weeks.... NO RESPONSE !! I escalated things and tried to reach out to their corporate office ? Yup same result... NO RESPONSE !! What I did find out from customer service is that the gift card I was issued was issued to someone on December (2025) and used in the first few days of January (2026) a week before it was reissued to me ???? Something doesn't smell right here at all and no one in DTLR seems to care about customer satisfaction ( so once again proceed with caution )

DO NOT BUY ANYTHING FROM DTLR!! They do not give you CASH refunds even if you have a receipt and…read morereturn item same day. They will give you a gift card!!! I purchased my daughter a pair of shoes today and realized they were the wrong color. I went to return them less than 20min later and the Store employee told me that there are NO CASH refunds! I was NEVER told about this policy before I purchased the shoes! I was barely even spoken to when entering the store! I had to go and ask for help which I regret now! I feel like I was ROBBED today shopping at this HORRIBLE establishment!! They should be put out of business!! Never ever shop at DTLR

I came in to complete an exchange... my son couldn't fit the stuff I ordered for him. The team here…read moreare always great, and the selection of clothes is good. My daughter and I can never find shoes in our size in store, but you can have the staff order online for you and have it shipped to your home. During our visit they were having a Service Member & Family sale.. extra 40% off!

I was ignored by the store manager for 15 minutes. When I requested assistance she called for help…read morebut no one came to ring me up for another 15 minutes. Throughout to whole experience the manager was rude and insensitive to the poor service I received. i ask for her name to share in my complaint to UNDER ARMOUR. She refused to share her name. I will never set foot in this store again!

I've bought two pairs of Adidas court shoes from League Outfitters. Their prices are very…read morecompetitive and they have excellent customer support. I'll keep buying my shoes and other sports equipment from them.

Amazing service! Great prices! Product comes quick! I love it and I'll be ordering again soonread more