I really enjoyed my visit to Road Runner. My service associate was knowledgeable and super helpful…read morein tending to my running woes. I'm currently training for the Chicago marathon (T-11 days now), and I had some issues with a numb right toe and aching arches by the end of my long runs. Before we got started, I was asked to run barefoot on the treadmill and determine how my foot was landing. I was given several options including brands like Brooks, Hoka, and Asics after my foot and gait analysis. I ended up signing up for the membership as the employee and a random customer recommended it. In the end, I must've saved around $40 with my school discount as well. After purchasing my Arahi's and sole inserts, I feel like I've had less issues with my feet. I think Road Runners gave me motivation to finish the training block. If you're looking for some new gear or gels to try, Road Runners Sports feels like a runner's paradise. Check it out!

Aaron took his time to make sure that the shoe I selected fitted right…read more He was very courteous and respectful and is a great business man who provides excellent customer service. I give him 5 and more stars!!!! Diana

If you are looking for a running community and athletic expertise, look no more. Suck Ponds team is…read moregreat. I'm doing the 10 week, free walk to run series and loving every step. These are real people who are willing to help everyone. Come for the sneakers and stay for the friendships.

I just had the greatest customer service experience at Dick Pond in St. Charles. Reilly was so…read moreknowledgeable about every brand, fit and detail of each shoe. She sat with me for such a long time with extraordinary patience and she made it her mission to ENSURE that I was walking out of this store happy with the most appropriate shoes for my work. Sam, the assistant manager, was so personable and kind as well. It's rare to leave a store thinking about the kind of customer service you received unless it's negative. Dick Pond is my new go-to for athletic shoes and Reilly and Sam made my experience a 10/10. Thank you for such a great experience - you made my day.

I visited Liz & Kate Boutique in June of 2026. I found a great necklace and ring and wanted to…read morepurchase them, but due to a power surge, their register system was not working. As I run my own resale shop in Rolling Meadows (Annie's Resale for the World), I know firsthand how frustrating that can be. However, the sales associate (Lisa) promised to hold my items for me as I had to head home. Their associate Lynn then reached out to me the next day, processed the sale over the phone and mailed me these two items, which I just received. I was so touched by Lynn's quick response and the fact that she went the extra step to get the items to me. This level of customer care is what makes boutiques and businesses stand out from the rest. Thank you so much for ensuring that I was able to get these items from your lovely shop. With gratitude, Annie Farrell, Streamwood, IL

Cute boutique, ideal for women 30 and Up. I liked this store because I felt like it had a nice…read morecurated selection for adult women. I ended up purchasing a cute necklace but I was also eyeing a travel backpack, blazer, and cute mom necklace. The staff was very friendly!

If you have a daughter doing any type of dance (i.e. jazz, ballet, tap) or even gymnastics, you…read morehave to check this place out!!! Especially if you don't want to invest in all brand new gear. They carry brand name items with a huge supply of previously owned shoes, leotards and dance outfits. They also sell brand new tights. My daughter just started a class at our local park district that incorporates jazz, ballet and tap this week. The instructor 'suggested' getting shoes, tights and outfits for all 3 types of dance. I knew I didn't want to buy brand new things not knowing which dance style my daughter would want to pursue after this class is over. So I searched for a dance store that sold previously worn/used dance gear. I am so glad I found this place! I emailed the store this week in one evening, not really expecting a reply. I made myself a note to call the next day. When I opened my email the next morning, I had a reply from the owner! They didn't have any store hours until 2 days later on Thursday but offered to come in that evening for us by appointment. Both owners were there (there is a dance studio upstairs). They had my daughter's sizes pulled out so we could just sit and try on right away. They were so helpful in guiding us on the right fit and making suggestions. The store is decorated very cute and has a 'fancy dressing room' (as my daughter put it). My daughter is already talking about going back to pick out her next jazz outfit!!!

Amazing service! Was in desperate need of A Dream Duffle. Sent an email and the owner met me at the…read morestore on a SUNDAY NIGHT! They have a great selection of really high end costumes that I would recommend for solos. Excellent shoe selection. So glad I found this hidden gem in the suburbs and would recommend any hardcore dancer stop by.

The service was great, the person I spoke to was knowledgeable, and he spent time answering my…read morequestions. The only problem was that I was told the items would be ready to be picked up in 7 to 10 days. It is now approaching 2 weeks and it still has not been delivered to the store for me to pick up. This was a surprise for my son.

A plethora of fitness equipment at bargain prices, this place is great!…read more I've stopped in twice now, in as many weeks, and both times have been enjoyable visits. While I will be the first to say that they don't have EVERYTHING they do have a very good selection of weights, bars, dumbbells, kettlebells, machines, rigs, racks, etc. etc. If you're looking for something fitness related I would look here first. Now, they are owned by Body Solid so most of the stuff is branded as such. However, if you're not a very particular person (and seeking a specific brand) you should be able to find most of what you need here. For most stuff, brand doesn't matter. For other stuff it does... so check out here first and then acquire any additional items online. What I really like about this place, aside from the affordable prices, is the staff. They have always been very friendly, helpful, and honest. I asked about a few specific items and they guy lamented that they didn't carry it and I'd be better off shopping online. He didn't try to cross-sell me something I didn't want, or pressure me into ordering through them... I like that. It's a way of doing business that is going to keep me coming back to them in the future. Also, they are more than willing to help you carry stuff to the register or out to your car; such service! I'm a big fan of Fitness Factory and will be returning to them again in the future as my garage box takes shape (pardon the pun).

You get what you pay for and these shoes are so comfortable and long lasting. I highly recommend…read morethese shoes.

Great shoes! You can get one of the best sneakers here. They…read morehave a good staff and they have some sneakers that is half off if it's off season. The shoes are comfortable and easy to wear. They are easy to clean and they have a great colour palette that will fit your casual lifestyle.

This high end sneaker store is a special place in Aurora. They've got a new stock all the time, a…read moregreat vibe with sneakers and exclusive apparel, but it's the staff that really makes this a great place. Every time I've been there, the staff has been knowledgeable, friendly, hilarious, and extremely willing to be helpful. I've felt comfortable making purchases here with this team that puts customer service first. I've gotten my daughter a pair of Yeezys and (most recently) a pair of patent red/black Jordan 1 highs and they were both in perfect condition. We stop in all the time to check out new merch and will continue to be loyal customers!

Love this place. Great staff, love the vibe and how clean they keep it. The owners also do a lot…read morefor the community. Definitely recommend this place and their business

Awful store!!!!! Not good people. Go to Dicks to get your…read moreboots and jerseys. European Sports doesn't stand by their own policies nor by Nike's. Once you walk out the store you'll never be able to exchange or return an item. They care more for profit than people.

Great selection of cleats at very fair prices. Friendly staff that are very helpful. Definitely…read morecheck them out for all things soccer!