Smaller of the Fleet Feet stores in the area. There are a few sales people who speak exceptionally loud and does not feel like an individual experience when trying on shoes. There is parking nearby, although not directly in front of the store. They have many popular running shoe styles and some not common but nice options. They have shoes and gear pretty comparable in price to most other stores. read more

They were so helpful and great getting my son fit for running shoes! The whole experience was good for us all.

2nd attempt at buying shoes at this location. Like last time I walked into chaos. I know the shoes I want but somehow have to figure out how to get them. Do I take a number (I don't see any) or stand around and wait and try flag someone down? I can't even tell who works there or who is shopping? I don't have 45 minutes + to buy shoes and can only make it here on Sundays. I feel like there has to be a better way - oh right, I can order them online, save money, and they'll be here in 3 days. Too bad, I've been buying shoes at Fleet Fleet for 25 years. Hire more people or get a system in place to wait on people and I'll come back. read more

Great store for some serious running gear. The staff is very knowledgeable and can guide the beginner through the process and identify the right shoe for them. Prices are MSRP but there was a number of sale items as well. Definitely recommend. read more

Fleet feet is an amazing place to go to find running shoes that are comfortable. They ran me through a short program to expose what was going on with my feet. As a result, Elita, was able to recommend running shoes that would aid with my problems. Every shoe that she presented to me was excellent as far as fitting and arch support! Elita was knowledgeable in her craft. She gave service with a beautiful smile. The atmosphere of this store was pleasant, patient, and forth coming with answers. I bought 3 pairs of shoes and on top of it, this establishment gives a two month warranty on these shoes. What store does that these days! read more

I came in with my family to try and get myself a new pair of work shoes. My 2 yr old Hokas were no longer doing it. I was immediately greeted by Jay who was so kind and informative. He immediately took a measure of my feet and went over all the details about my scan. He also picked out 3 pairs let me feel them out and gave me the best options that would work best for me. Left with a new pair of comfortable Hokas and just overall a great experience. Thanks again Jay!! read more

This is the absolute best place to buy shoes - whether or not you are a runner. It's the only place the I buy running shoes and my husband just went there for a pair of everyday-not-running shoes. The customer service is amazing - they are truly invested in making sure that you are happy with your purchase. Let's face it - if you are coming to buy a pair of shoes you are making an real investment in your health. And that investment doesn't necessarily come cheaply. But the quality is definitely there. read more

My husband is on his feet all day at work and runs races frequently so I took him here to get some new running shoes. He's a bit difficult to get shoes for since he has extra wide feet but fleet feet had several options for him to choose from. They used their nifty program that takes a three dimensional measurement of your foot and assessed his gait to make sure to to get him in the right type of shoe with maximum comfort. The person who helped us was knowledgeable and friendly and made sure to go over the difference in each shoe so that my husband knew what to look for when trying on each pair. He made us feel confident with our purchase but also let us know of their great 60 day return policy if my husband decides he's not happy with the way the shoe performs. A great place for anyone looking for solid running shoes. read more

Excellent costumer service, staff was really helpful I had a great experience shopping shoes with them I would definitely recommend it to give it a try and get the correct shoes for you read more

The customer service here is amazing. I went in here to get sized for a pair of shoes because I was having foot issues/pain from running. I was able to try the shoes on the treadmill to get a feel for them. The girl who helped me (I wish I would have gotten her name) was so nice, attentive, helpful and knowledgeable. She answered all of my questions and made sure I was happy with what I was buying. I would definitely recommend this place to anyone. read more

I recently needed a new pair of shoes that would help my feet. When My wife and I entered the store we were greeted by Erin. She then proceeded to take care of me and she was very helpful. She is extremely knowledgeable about their products and how they work in different situations. She explained the different types of shoes as well as how different manufacturers make their shoes. Her product knowledge made my decision very easy. She answered all questions completely and then helped get the shoes I wanted shipped to my house. The next time I go back I will definitely ask for her! read more

I've been to Fleet Feet in the city, but had never been to this location. It's located in a really cute area, in the heart of "downtown" Elmhurst, near other cute restaurants and shops. I got cajoled into coming here on "an extended break" with two of my favorite coworkers (Ryan and Alicia) who are fond of corrupting me. They said we were "just going to Jamba Juice" but, clearly, they had ulterior motives! Ryan decided to buy some new gym shoes. They had him run on a treadmill that had a camera attached so they could study his body movements and recommend the perfect shoes. WOW...so totally modern technology! The owner was really fun and friendly, as well as educational about how to properly put on and lace your shoes. I have a credit I earned from their Rewards Program I haven't used so I'm thinking I will go back to purchase something and give these nice folks some business. This is not too far from my work, and I'd like to get more edu-macated more on running, shoes and perhaps do a little jog on the cool Technology Treadmill! read more

Fleet Feet is the place to go when you need new running shoes! They also sell some athletic apparel, running fuel, and hydration aids. I walked out of here overwhelmingly satisfied today with my new pair of Mizuno Wave Inspires. Each time I've come here, the employees have been extremely knowledgeable, full of advice, and friendly, and a lot more so than the service I've received at the Fleet Feets downtown. At this location, they WANT to help you, whereas at the Lincoln Square FF, the vibe is more I-WANT-to-make-this-sale-so-I-can-get-on-to-the-next-customer. read more

Got the right shoes easily & felt totally safe shopping in the store. Brooks Ghost 13, in & out in about 10 minutes. The clerk even brought me 2 other pairs of shoes at same price for comparison. Great! read more

It's unfortunate I have to write this review. I came to this place based on a doctor referral to get high quality shoes and inserts. I was pleased with the service I got in the store, and was equally pleased with the purchase. The issue I have started a few days later when I called to speak to my salesman about a product they sold in the store that I had some questions about. He was busy, but I left the message with a staff member that he call me back soon, as I wanted to make the purchase the next day. I waited, and waited and waited, no call back. I waited over 2 hours. I retired from sales and marketing. When you sell high ends products, you want the customers coming back. Without customer service you have nothing ..to date the issue is still not handled and I'm making the purchase elsewhere read more

I need to have good running shoes because I have super flat feet which cause my knees and back to hurt when I run regularly. The worker at Fleet Feet examined my feet had me walk back and forth to examine my gait and went it and brought out 3 pairs of shoes. Then he had me run in all of them to see how I felt. I did end up spending a lot of money but running shoes is something you shouldn't skimp on! I am pleased with the personalized experience I got from this store. The people here are nice and welcoming regardless of how much you do or don't run! read more

Jay was wonderful ! A true professional. He is so knowledgeable. I choose Fleet feet every time , because you employ people like Jay. Thank you! read more

Review #900 I came to this location to pick up my packet for the Run Mag Mile race. They had tables outside with the shirts and the people here directed me inside to get my bib. This is a nice open building with all the items to meet your running needs. They helped me with my bib and I was on my way. read more

"Some days you wanna be a baller and drop a Benjamin on some pimpin' physical therapy gear!" ... said no one ever. My slow butt started really running at the end of 2010 and I had a pretty successful race season in 2011. Unfortunately, knee issues and an ankle injury made me press pause. So here I am in 2015 trying to get back to where I was. I already bought some sweet running shoes for the season from Naperville Running Co. and they've helped a lot with my pronation problem; however, I can tell that something is still off. I know for a fact that my IT band is tight. I had issues with it before and went to physical therapy for it. I'm pretty sure my muscles in my left leg are rebelling from lack of use. Either that or my bad ankle is throwing things off, so I'm getting cramps in my hip and butt. I'm hoping it will work itself out with more use, but I want to stay on the safe side. Thus, I came to Fleet Feet Elmhurst to purchase a foam roller and The Stick roller massager. I was in the area for dinner and stopping by was convenient. I pass it all the time on my way to TRX but just never took the time to check them out. I believe one of my runner friends said he wasn't impressed with them. He usually went to one in Chicago. I would have to say I don't get the hate or else they've improved immensely since 2008-ish. I walked in and everyone made it clear they were ready to help me. Employee Matt asked if I was looking for anything specific and I said I needed a foam roller. He led me where they keep them in the back and helped me pick out a size and was kind enough to unstack a number of them so I could get a green one. He then explained the different The Stick designs and got me a shorter, firmer one to work with. Shamrock Shuffle 8K gear was 50% off and a couple of the employees made sure I knew about it and a few other deals going on. I checked out all the racks and wanted to buy a lot of the items, but I basically walked away with only what I intended to purchase, which is a fricken miracle! I attribute most of that to feeling claustrophobic because the store is small and they have running groups that meet there, so it was packed and I just wanted to get out ASAP. read more

I'm not exactly Usain Bolt but like to have decent running shoes. The big stores don't have people working who can distinguish the difference between the shoe's tongue and sole. My younger filly was in the market for a new pair so we dropped in here based on my previous success. Score! Will helped us. He spent an hour with us. He measured her feet, watched her walk to gauge her step, and asked questions about her usage. He then had her try on about 7 different pairs of shoes. He watched her run in them, walk in them, and kept her focused on the important issues in running shoe decision making- fit. In the end he had to order some from another store. The personal attention we received was exactly the reason we will continue to return for replacements. read more

Last racing season, I was having major problems with my foot. I had no idea it was because of the outlet-store Nike's I was running in until I went to Fleet Feet to get their opinion. They were incredible - had me run on their in-store treadmill, recorded my feet and played it back to me while they explained what kind of shoes I needed and why. They truly care about sending you home with the best shoes for your feet, and I don't think I'll ever go anywhere else. Four stars simply because it's pricey, which still doesn't deter me from going to the best when it comes to my running. read more

Stopped in the other day to get a new pair of running shoes as I'm a newbie to this whole running thing. I feel like I received great customer service. They had me jog on the treadmill to watch my feet, then suggested a shoe that would work best for me. She explained why I should use a certain type of shoe and insoles and answered every question I had. The shoes I ended up choosing were on sale so that's always a plus! I'll definitely be back when it's time for new shoes! read more

If I could give them more stars, I would! I have been going to Fleet Feet off and on for a while, and after my latest experience there, I will be a loyal shoe purchaser from them from now on and have recommeded them to a few others in my running group recently. Jason and his team have been more than accomodating getting my finicky running feet into the right shoe for me! Their staff is knowledgable, all being runners themselves, they hold great free clinics on all things running and you just can't go wrong going here. read more

Keith is the man! He was informative, polite, welcoming, and highly knowledgeable. I would recommend this place to all friends and will be coming back for a run as well. Thanks again Keith! read more

I had a great experience at Fleet Feet Elmhurst!!! Georgina helped me and fitted me for running shoes. She's very knowledgeable and found me the perfect running shoe which was the Saucony Guide ISO. I can't believe I have been running in the wrong running shoe size for a long time!! Thank you. Georgina! I can't wait for my next run in these new shoes!! I will definitely come back to this location; everyone was very nice! read more

One of my girlfriends took me here the other day. A young man helped us find the perfect shoes. They measure your feet sitting down and standing up. Then they watch you walk around the store. I'm more of a walker, but they do have a treadmill, so that they can watch you run on it. I never knew this, but they told me to go up one size because your feet swell and there should be lots of room in the toe-box. I decided to go ahead and trust them and bought the cushiest pair--Asics. OMG, I love them! I also got some great socks. The selection is awesome. They carry a small stock of really good products. They have massage gadgets, clothing, everything you need to run with the pros. I have big girls and they carry some serious sports bras. Me so happy! I'll definitely be back. read more

I will only buy my shoes from Fleet Feet. I am a big fan of supporting the local running stores as opposed to big box sporting goods stores. They are knowledgeable and have put me in a great shoe each time I have visited. If that shoe is not available, Josh was able to pick out 3 shoes from other brands that were comparable to what I was looking for; and all three of those worked out just as well! They also keep tract of every purchase you make, so you if you forget which style shoe you like or what brand sports bra you prefer, they can look it up for you. Josh and Emily are really friendly and are genuinely interested in what races you have coming up or what types of things you are looking for. I would definitely recommend this specific store to any runner I know, novice or experienced. read more

Amazing customer service and knowledgeable staff! I walked in wanting to get a shoe that supports my high arches and they educated me about inserts & differences in heel height. I landed up finding the perfect shoe! There was no pain in my feet when I ran and I almost felt like I was gliding on the pavement. Unfortunately, the shoe color I wanted was not in stock, but they shipped it to my home. It arrived 2 business days later! Needless to say, I will recommend this store to any runner that needs new shoes! It is businesses like this that care about their customers first that are the most successful. read more

I used to come to fleet feet all the time for my running shoes. i would even go into the city before this location was built. i went in a couple of weeks ago for a new pair of running shoes. i have been seeing a physical therapist and she gave me a sheet on how to buy shoes. when i started talking to the sales people about what my physical therapist told me to buy, i started to feel like they were getting annoyed with me. i had this really young kid who just watched the way that i walked, didn't watch me run, didn't watch me run on a treadmill. so did he really know what kind of shoe to sell to me? when i did all the tests on shoes to make sure it was flexible, sturdy, etc. he didn't really help me out. i walked out with a pair of brooks that i honestly wasn't comfortable with. thank god my superfeet were still intact because fleet feet loves pushing superfeet inserts for some reason.i showed them to my therapist and she didn't like them either, they were too small and knowing that my feet swell up, i should have gone for the bigger size. the kid at fleet feet didn't say anything though, just gave me 8 and a halfs and didn't see if my toes were okay inside. i should have thought of it except my mind was more on stability and flexibility, my last running shoes were 8.5s so I didn't think about the sizing. thankfully i didn't wear them out and was able to return them. also, my therapist did a stability test with the new shoes, with the brooks inserts and the superfeet. I was more stable with the brooks inserts then the superfeet (pink ones). i could feel how unstable i was, it was unbelievable. glad i didn't buy a new set. instead i went to the runners soul just a block away. michelle was HUGE help. she watched me and RECORDED me on video running on the treadmill so that i can see for myself how i run. she even gave me tips to improve my running. sold me a fantastic pair of shoes ...actually 2 pairs. it's crazy how fantastic customer service can get you to spend double the amount you were going to spend. i took my sauconys to my trainer and she even liked how they were more flexible and than the brooks, and i got size 9s... so a lot more space. michelle even said that if i did go with the same brooks she would have given me a size 9. glad to know that the workers at runners soul really have your best interest in mind. read more

Went to Fleet Feet to find shoes for interval training workouts and I was blown away. They have a machine that scans your feet to determine your fit. I learned more about my feet in 5 minutes than I have in a lifetime. They had many options of shoes to compliment my workout, my feet and at various price points. They even kept my account from years ago and I had a $15 off coupon. Worked out this morning with the new shoes and it felt like I was wearing clouds! All the pain I was having prior to these shoes was gone. The fitting machine is awesome and paired with knowledgeable staff you will get the right shoes. I highly recommend checking out Fleet Feet. Your feet will thank you. read more

I have been running for 3 years and have had so many issues with my feet and just dealt with it thinking it was my feet....The first time I went in I thought I was going to get a great pair of shoes and socks then I went home and ran and it felt like there were knives digging into the bottoms of my feet. I called them and they told me to come in with the shoes plus insoles when I did they put me into another pair of insoles and sent me on my way....I went running again and felt the same pain...I called again so I went in and they got rid of the insoles and gave me a cheaper pair of shoes rather than the $130.00 pair of shoes that they had original sold me. Please note I live 120 miles round trip from this place (multiply by 3 that is a lot of miles in a 1 week time span)...I will have to say unless you know exactly what you want it is not worth it. Also when I went back the 3rd time I felt like a pain in the a$@ and no one at the store made me feel any different a lot looks but you could tell they were annoyed esp. the woman who sold me the 1st pair of soles and shoes. *Go here only of you know what you want and need. The people here are not experts they all may be runners but that is about it. They are so big into selling you all this crap that you do not need to run...it seems to be all about the $$$$, dissapointed ***And remember COTTON is ROTTEN! Don't wear cotton socks!**** read more

Love Fleet Feet Elmhurst! Stopped in to get fitted after signing up for my first running class ever. Andrew was a great help in finding me just the right shoe. After running on the treadmill with 6 different pairs of shoes on, I found just the right one in colors I love. I also picked up socks and insoles and started my class just days later fully outfitted with the right gear. I am so glad I finally went in and started on the right foot. I'm new to running, but I'd say that based on my experience at Fleet Feet, I made the right stop first. Thanks to Ashley and Jason for encouraging me as I take on this new venture! read more

Awesome service. Vera helped me pick out the perfect pair of shoes and inserts for my half marathon training. No high pressure sales, just honest opinions and advice. I will be back! read more

Community feel; Fantastic, enthusiastic owners and staff; wonderful running programs that cater to all levels; genuinely care about their customers and their needs; a place I will certainly send my clients to if they are looking for top-notch service! read more

I want to thank Ashley and Jason who kept the store open after hours to help me with my Achilles problems-the customer service and kindness was beyond great! SO Highly recommended--they offer great products, great knowledge and excellent care! I wish I could give more stars! Thanks guys! read more

Newbie to running and the staff was super great with encouraging me and excited for me to get started. Very welcoming to the store and running/walking world. They did a very thorough evaluation on my feet, explained a few things, recommended shoes but not pushing at all. I Bought a wonderful pair of Brooks....so let the training begin! ‍ read more

Thank you Jason from Elmhurst Fleet Feet! Your recommendations for new running shoes and ankle sleeves worked! No more ankle problems! I highly recommend!!! read more

We had such a great experience here. We are not from the area, but stopped in to pick up a few things for a long run and asked about a recommendation for a route. The people in the store could not have been more helpful or friendly, and remembered us when we went back the next day. Also, my dad bought something that ended up not fitting after he ripped the packing open (to shreds!). They still exchanged it without a problem. I would highly recommend this place if you're looking for help with your running, or to connect with others in the running community. read more

I went to fleet feet as a first time customer to buy shoes for a first time marathon. The shoes i picked out caused cramping and soreness on my first two runs. Thinking I had already used them (I put about 10 miles on them), I didn't try to bring them back right away. A few days after buying them I got a "feedback request" via email and provided my feedback there. The manager immediately contacted me and asked me to come in and do an exchange. I was pleasantly surprised. He gave me top service and diagnosed my issue almost immediately. I did an exchange and now running on the shoes he switched me to has made running feel great! Awesome job Andrew! I will be back. These guys are top notch customer service and well worth a visit. read more

I started running a couple of months ago and did not really know what type of shoe or other gear I needed. Folks here at FleetFeet are super cool, they took time to make sure I got what I needed. I did not feel they were pushing to make their sale. In fact, I just went into the store for window shopping. Their assistance prompted me to buy the shoe that I needed. They let me try the shoe and run with it outside to ensure I was comfortable. They also do returns for any reason with or without the receipt. Seems like they focus on the service and your comfort. I will not go anywhere else for my running needs!! read more