I took my road bike there with a couple of hard-to-diagnose issues. Experienced and professional…read morethey got me up and running again quickly. Highly recommend.

Treated my business like a bother and as if I was a criminal…read more Called ahead to try out a road bike. Was treated like an inconvenience when I showed up through the front door. Then was lectured about not using the test ride as a way to use the bike as a free day rental. The gentleman had an obstructionist attitude, throwing obstacles in the way of my simple goal of seeing what bike size best fit me. I've never been treated so poorly by a business. After suffering this, I stopped everything. Canceled the test ride. Put down the tail bag purchase. I told the 2 employees what I saw happening and how I wasn't going to tolerate it. Walked out and wished them a great rest of the day. The attitude towards my business and myself was appalling. I ended up buying a bike elsewhere.

it's such a great experience to rent bikes from NVBTR. They are nice folks and the bikes are…read morealways ready when you arrive. Napa Valley is a great place to ride. Staff will guide you to some great routes and destinations. Pro Tip: Much better to ride in the morning in Napa as traffic is heavier in the afternoon

A great day on the bike tour. Our tour guide Sabatino was excellent. Very friendly, knowledgeable…read moreabout the tour, wineries and wine making process and he fit in like one of the family. If we're in Napa again, we would definitely do the tour again. Highly recommended.

Kelly was super nice and kind 10/10 kayaking experience…read more We booked a tandem kayak For a early afternoon adventure and had a great time thanks to Kelly

Justin is a great guide, who told us so much interesting history that we wouldn't learn otherwise,…read moreas well as made it all a very personal experience. The water is calm and pleasant to kayak on, and the trip allowed for the tour and then some time to just paddle. Highly recommend!

Came in last week needing new tires for my son's mountain bike. The gentleman working, long beard,…read moreshaved head, sorry I didn't catch his name, was amazing! He didn't try to over sell me, asked what the tires were for... explained my 11 year old just rides around town no trails... he sold me a quality set of tires without emptying my account! Will definitely be back!

Raleigh got suped up! Thanks to the team at the shop…read more.. New new sprockets chain and pedal set and plus they wrapped up my handlebars! They did a stellar job...

I'm so grateful to have worked with Dr. Julia as I prepared for my first triathlon. Coming from a…read morerunning and cycling background, triathlon was a new territory for me, and I wanted to make sure I was properly set up on the bike. What made the experience even more reassuring is that Dr. Julia is not only a bike fit specialist, but also a Doctor of Physical Therapy and a very competitive athlete in the world of cycling and triathlon. Having someone who truly understands both the science of the body and the demands of the sport made all the difference. She took the time to understand my mobility, my goals, and explained every adjustment along the way. The process felt very intentional and personalized. After my fit, I immediately noticed improved comfort and confidence on the bike, especially during the test ride out. If you're getting into triathlon or want to ride stronger and pain-free, working with someone like Dr. Julia is truly invaluable. I'm thankful she was part of my journey to my first triathlon. Please visit her and book soon!

Julie and Steve are truly class acts and epitomize what customer service should be. We have a…read moretoddler who just started riding with no training wheels so I wanted to get a good quality helmet for her. She was in a bit of a mood and didn't want to go into the store (strangers), and Julie, as a mother herself, brought the helmet outside to us to be able to try it on. I am so thankful that Julie was so accommodating and kind. The helmet fit perfectly and our toddler loves it! I can't wait to return back to AC Bike Shop for future biking needs. I can't recommended them enough. 5 stars isn't enough.

What a great time!! I took a paddle board lesson from James this morning and very glad I did. I've…read morebeen wanting to learn for years. He shared a lot of safety info and techniques that made me feel comfortable on the board. If you've wanted to learn but not sure, go for it! He eased us into how to do it right so it wasn't so intimidating. So much fun.

Came across this kayaking company via instagram and had to check it out. They were offering a full…read moremoon guided tour and I wanted in. Prior to excursion, my friends and I had to reserve a spot on their website. The initial tour ended up being fully booked, however, James the guide offered open up another day due to the moon tour being so popular. The meeting area was at the boat launch ramp area. We signed waivers and were given a run down on kayaking 101 (it was our first kayaking excursion) with 4 other people. The weather was warm, the waters were calm and the mosquitoes were biting. So don't forget to apply sunscreen and have plenty of bug repellent! Wear water shoes, bring snacks and water. Also, maybe bring a small fanny pack or water resistant bag to carry small items in. As we paddled, James checked up on everybody and made sure we were all doing okay. Along the way he informed us about the wetlands and what type of wildlife were around. James even provided us with his own bug repellent to use to keep the mosquitoes at bay. Once it was dark enough, we settled in an area of the wetlands to wait for the moon to rise. My friends and I were elated and in awe that we got to see the Harvest moon rise on the hills whilst kayaking. Kodak moment for sure. The journey around Suisun Bay lasted for about 2 hours. It was a cool experience, especially with the moon acting as our guiding light. My arms definitely got in a work out from paddling so much. Overall, great experience, reasonably priced and James was professional and informative. Highly recommend!

It was easy to plan and book a trip with Mark for 2 teenagers to learn to mountain bike. He was…read morehelpful in explaining things like swithcbacks and step to learn. He was a great guy and explained the history of the local area. The boys are motivated to learn more about mountain biking and loved the views, the workout and bikes they used. I will want to do a ride with him in the future as well. He provided good pictures of them having fun. It was a 100% positive experience! Colleen C.

Mark, was an excellent guide and picked a ride that was perfect for my skill level at…read more 74 years of age. He also added a few new skills to this old dog. I look forward to riding with him again.

Stopped in recently looking for parts for my Granddaughter's bicycle and I was quite surprised as…read moreto how dismissive the employee treated me based on what I feel was simple needs and not to their standard(s) of customer(s) culture of bicycling. I found a quite simple Bike shop down the street and was treated like a Life Long Customer! Won't return or recommend!

This shop is professional and honest. They did a basic repair on my bicycle that I've owned for…read moreover 20 years and weren't trying to rip me off. That is a rare thing when a company would rather help and save you on unnecessary repairs or tries to upsell you. In fact, I brought my husband's bicycle in and his was recommended to be replaced but only because of issues we knew already were an issue. These gentlemen are here to help. They will show you what's wrong and be kind.