Tomas damaged the finish on one of my guitars, which he was unable to repair, and in return for the…read moredamage, he offered to build a neck. Per Tomas: my neck order was repeatedly bumped in favor of his preferred customers. After 5 months of patiently waiting, enduring a litany of excuses, including personal hardship excuses, I gave up on him making good on his commitment. I had also provided materials for the neck build, and he agreed to at least compensate me for the materials (which he kept) - he short changed me by $10 on the agreed upon amount. Tomas also performed a nut replacement: his work was sub par, and I had to pay another luthier to replace the nut Tomas had installed. Tomas reshaped a guitar neck, and the finish he used never cured properly. Also, the setup up was terrible. To be fair, there were a couple other services he provided where his execution was acceptable. My dealings with him were hit or miss, mostly miss. Generally speaking his communication was poor, often unprofessional. I had gone to Tomas Holgado because Maple Street had put a hold on its repair business till further notice. Maple Street does great work. Since the debacle with Tomas Holgado, I've brought work to Southeast Guitar Repair in Buford - they do excellent work and are very professional and offer quick turnaround - note, they're the shop that reworked some of the repairs Holgado botched.

Services rendered: ---Avedissian pickup install for a Fender…read moreJazz (conversion from active to passive, new wiring/pots, moved input) ---Full setup Quality of work/attention to detail/communication is better than any shop I've dealt with in town (rivaled only by the now-closed Atlanta Bass Gallery), while still being quicker/more affordable. I had some crazy ideas for an active/passive system initially. Tomas went over every detail - how I wanted the control layout, switching, jack location/etc. This sounds like a no-brainer, but I've dealt with plenty of shops that "do it how they do it" and make assumptions without consulting the customer. He eventually advised me that the build would be more complex than I had thought, and presented a couple additional options. I opted to go all-passive, and he had the bass done within 2 business days. As far as the setup goes, it has never played better with action this low, period. First time customer, saw some solid reviews and shout-outs which convinced me to make an appointment. I usually enjoy seeking out new techs/luthiers as much as I enjoy seeking out new barbers, but I definitely made the right choice. Holgado is my new go-to and I can't recommend him highly enough.