I had a very frustrating experience with this Dr and practice. The office is extremely unresponsive, and after reading other reviews, it seems my situation is not unique especially when you look up the Dr for this practice (Dr. Mark Padolsky). The pricing felt arbitrary and excessively high ($5680), the doctor quoted a total on the spot, and the subsequent "breakdown" appeared to be retroactively constructed to support that figure, rather than clearly explain how the amount was determined. I was verbally informed of a 48-hour cancellation policy for treatment; however, despite canceling within 24 hours, it was extremely difficult to get any acknowledgment. The office was unresponsive--I sent approximately five emails confirming my cancellation and requesting updates and received no reply. I ultimately had to escalate the issue directly through the Cherry financing company. I was still charged for multiple items, including a soft guard that was processed and shipped after my cancellation. USPS tracking showed it being shipped 4 office days after my cancellation and attempted signed delivery 6 days after. To make matters worse, after dispute, they added a $95 cancellation fee for an appointment that was booked the same day for the following day--while claiming I was required to give 72 hours' notice. That policy is simply not realistic or reasonable in this situation. Additionally, the hygiene standards in the office were concerning. That is a list on its own. Overall, this experience raised serious red flags. I've reported the matter to the Georgia Consumer Protection Division and the Board of Dentistry. I would strongly recommend others proceed with caution. read more

Ignore the negative reviews here. They have nothing to do with patient care but with billing (true!) and Dr. Padolsky who puts his foot in his mouth every chance he gets (he just likes to make random jokes about vegetarians). Anything that your insurance company won't cover, will have to be covered by the patient. I like to get everything in writing before I sit in a chair here. Tell me the precise cost upfront. Once you get that out of the way, they can't tag on random surprise fees. Expensive but worth it because Dr. Padolsky only recruits the cream of the crop to work at his practice. I had a very good experience here with Dr. Charles Chung, a graduate of the Tufts Dental School in Boston. I keep coming back here in spite of how expensive they are, because I honestly don't want to change anything at all, even though Dr. Chung has moved away to start his own practice in the middle of nowhere in Georgia. Dr. Padolsky, also from Tufts, is competent as well, and he has decades of experience. He's not very popular because of all his corny jokes according to the reviews online (nothing horribly inappropriate but just silly comments that are actually true; for instance, rambling about insects that are dead in flour i.e. where vegetarians get their vitamin B12 from). His kids works in Billing and at the Front Desk here, so I can assure you that Dr. Padolsky doesn't do anything inappropriate; he leaves the door open and his son is right there outside the door. He just likes to make inappropriate jokes about vegetarians. I know that they tend to be in no hurry whatsoever to refund the money that you've paid upfront, and that they collect from the insurance company later. You have to show up to the office and wait by the front desk until they cut you a check; they won't call you and offer to send the money to you, so you need to follow up and ask for it. For instance, my dental insurance company told me that they sent a check for so-and-so amount, and I had paid much more than that to the dentist up front on a Saturday. I waited to get the money for over a month. Finally I called them, and the son promptly sent a check to me. I like the free Sensodyne and toothbrush kit that I get from my current dentist in California; unfortunately, I never got that here. read more

I should've known better the amount was charged all up front, and services were not rendered yet. Contacted care credit to dispute more than once still not resolved. All of the services were not completed according to the contract. The next appointment was scheduled for 01/2024. The office called to cancel, stating the doctor was sick, I was in pain, and he had no backup. Guess how long it took for the doctor to recover from whatever illness. I didn't get a call until April 2024. By that time, I found someone else to treat me, and they told me not to use the mouth guard I got charged with harm and leg for smh. I will continue to dispute the charges and find a way to report the fraudulent billing. read more

Stay away! Ever since I started getting work done my teeth have been worse. They lie and charge random fees and there's nothing you can do. Staff is highly under trained and nobody ever knows what's going on. This is like going to a dental school but your paying full price. Also the dentist has yellow teeth and stink breath so that should be a red flag! read more

Never go to this place they are frauds. This is my second review of this dental office, He charged me 5,234 for TMJ treatment for no reason I have canceled my treatment ahead of time and was told that I could not continue treatment due to financial issues please refund my full amount. it was my mistake that I made this decision but again I was in pain I couldn't think, but I realized that I could not afford it so I called the office The receptionist agreed to refund the full amount ( after several times calling) but they deducted almost $1000 for the 1 piece of the plastic guard, and they shipped that plastic night guard to my house 11 days, I canceled my appointment prior but they still charged the cancelation fee and grinding guard money. I went to another dental office for the consultation they charged me a normal office fee and referred me to a PT, the oral surgeon said I didn't need a teeth grinding guard and PT would help. That means Dr. Podalski is 100% fraud, he knew what is the issue but he ripped me off. I am filing a complaint against them to the Georgia Board of Dentistry. These people are corrupt, they use people when they are in pain and they can charge whatever they want. I am very angry and I will leave as many reviews as I can about this office so that other people can benefit. read more

I was so uncomfortable with this place. Not another patient in sight, on a Friday morning. I even had an associate dentist whisper to me that he can't wait to finish his commitment there. That's when I left. Nearly three hundred dollars for them to tell me they can't help me with what I came in for and will refer and then proceeded to tell me my treatment would be another thousand dollars! I said no to the treatment and called another doctor. They did it all and I didn't have to pay but $700.00 total. I should have come here to read the reviews. read more

When I called the office the person told me they work on Saturday and I diidmy need appointment. I told the person I was bringing my 82 yes old mother who is wheelchair bound. I specifically asked them if the have ramp and can accommodate her. They said yes ! When we got there the ramp access and parking lot was uneven and the ramp was broken. Me and a kind friend literally carried the wheelchair in. It took 1 1/2 hour get us to X-ray . Apparently my mum on a wheelchair is short and could-not reach the X-ray . He dismissed us and and didn't care what but took to get there; nor the age or being a senior on a wheelchair. He told us to go to Grady hospital and assured us they will take us. We got there and yet again told they don't have dentist on weekends. I say don't be greedy try to care for patients . i give no star read more

This is definitely a scam company! Today I recieved an email from the Atlanta Dental Group for $129.45. The dentist I frequent is located in south Atlanta. I am NOT paying this company $130 when I've been visiting my south Atlanta dentist for YEARS!!! read more

Atlanta Dental Group, PC - General Dentistry Near Me - Atlanta, Georgia

I went in today because my tooth broke. I wanted the tooth removed, but instead the doctor wanted to charge me 3000$ to root canal the toon because he felt it was a "good tooth". However, how is a tooth good when it cost 3000$ to fix. No it's not a good tooth the money is good to line your pockets during COVID since losing business! Do not go here this was a waste of 50$, and exposure to COVID for no reason! I asked for my dental X-rays only for the from desk to tell me it will take him a week to 30days in order for me to get them. Even though they are aware I am trying to go to another dentist office to get my tooth taken care of. Let's just say they are making sure my problem do not get taken care of because I'm not paying them out of pocket to do it read more

Atlanta Dental Group, PC - General Dentistry Near Me - Atlanta, Georgia

I thought Dr. Padolsky's comments about my appearance were inappropriate (especially for just a dental cleaning). I canceled my next appointment because I will not be returning. read more

I was a patient years ago before I moved. Just got an invoice that I owe 95.00.....I have amazing insurance. I only went there for my free cleanings and I would pay for any supplement requests right there right then. I called them and realized that it was a cancellation charge.....but guess what? It was for when it was snowing years ago and there was black ice on the road. And I felt unsafe so I called to reschedule. And I showed up to my next appointment. If anyone would've told me I was going to be charged for that....I guess I should've walked there. A doctor that doesn't even care about their patient's Well being. Go some where else. There's plenty of places that are better in buckhead. read more

The office is old, the wait was long, I wasn't impressed by anyones behavior. And I have now asked for copies of my x-rays and they're charging $44 read more

Avoid this place like the plague. Dr. Padolsky price gauges people, makes inappropriate comments about topics that have nothing to do with dental practice (told me I have metabolic syndrome and that I need to lose weight... I do not). His staff turn over rate is ridiculously high and is comprised of mostly young women. Also, my teeth/tmj issues have gotten WORSE because of his treatments. He takes advantage of people. STAY. AWAY. read more

So almost 2 months later still waiting for my refund. Also did a 2nd opinion with my regular dentist and was told I didn't need the 1200 bone graft that was recommended so glad I didn't get it. Wish I had waited to let my reg doctor so the extraction of that was even needed... read more

I was a patient there from about mid-2004- early 2007. I chose them, because they had a great website with useful information. They use composite (white) fillings instead of amalgam (silver) fillings. I knew I was going to need an elective root canal, and I liked that they had an endodontist on staff. (I don't see the endodontist on their current website.) Overall, I enjoyed the initial visit and the subsequent cleanings. I was not a fan of their billing practices. At the time, they charged an extra $7 or so OSHA fee for protective equipment that insurance did not cover. I figured that they were being cheap, but it was only a minor annoyance. I finally scheduled my root canal for December 2006. When I arrived at the appointment, I was extremely nervous. They were doing some construction in the front office, which involved hammering and sawing. I asked the office staff if they could halt the construction during my procedure. They rudely said no. That did not put me at ease. On a previous occasion, Mark Padolsky told me that the root canal would be a single visit procedure, but that turned out not to be true. During that first visit, Mark drilled into my tooth and found the canal. It was cleaned and patched up. I made another appointment for the endodontist (Jeff?) to work on the root. While I was waiting for the second appointment, I saw another dentist to get a second opinion. He didn't seem to like the way the tooth was drilled. He suggested that instead of a crown, the tooth could be bleached from the inside and then filled with a composite filling. That made a lot of sense to me, and I opted for that method instead of getting a crown. I did come back and see the endodontist to get the root canal work finished. I had no issues with the work that he did. I told him that I was not going to get a crown that day. He seemed concerned and wrote a lot of notes. Because I didn't get a crown, I was due a refund. I called in and asked for a refund, and they said it would be issued. A few weeks later, I visited the office staff in person, because I still hadn't received my refund. They were unable to issue me a refund at that time. I asked for the name of the office manager. They gave me her first name. I asked for her last name too, and they rudely said that they don't give out last names. I eventually received my refund several weeks later, but they definitely held on to that money for as long as they could. I honestly can't remember if I got the BBB involved, but I know that I had at least considered it. Needless to day, I was so impressed with the other dentist that I switched dentists. About a year or two later at my new dentist's office, a different dental hygienist worked on me. She noted that I was a former patient of Mark Padolsky. She laughed and said she used to work at his office. She said that the hygienists had to buy their own dental floss to use on their patients, because the office was too cheap to purchase quality dental floss. I felt a connection with her as if we were two refugees who escaped a war-ravaged area. To wrap up the story, it is now 12 years later, and my tooth is doing well. I made the right decision to switch dentists and go with the second opinion. I decided to write this review so late, because a lot of the recent reviews are one star reviews complaining of the same issues (rude office staff and very cheaply run business). I just want to show that this dental office has been operating this way for a long time. read more

My first concern was that I was IN THE BUILDING for 25 minutes before I got asked one COVID question. No one ever checked my temp... and the covid questions were on an iPad. I'm a doctor... we check patient temps before anyone enters the building and a medical professional asks the questions about possible covid symptoms directly and outside of the facility. Problem number two was the layout of the exam rooms. Yes there were walls between the dental chairs however they were incomplete partitions. So at the end of the wall/dividers there was roughly an 8 x 3 foot opening where you could see into the other rooms, no plexiglass, no barrier.... the patient next to you is 3-4 feet away.... with dental procedures happening and no adequate barriers to pathogens in a pandemic. Problem 3 was that I was there to simply have a crown glued back in. The assistant came in and said it would be $265 for xrays PLUS $200 for the glue for the tooth. I left, went to another dentist and for $120 got my crown glued back in.... BEWARE. read more

I'm all about customer service, I must say that the front desk staff aren't really friendly, and can be a little rude. I would say the Dentist are very awesome, straight to the point and will tell you what you need done. The Dental Hygienist is very cool, friendly and will have your teeth feeling good. I decided to find another dental group, because of the lack of customer service the front desk staff have. The ladies at the desk weren't compassionate and had the worst attitudes ever. The last experience that I had at the office was not pleasant, so I had to bounce. read more

Horrible, my son just left there in extricating pain..I told him tell them it need to be pulled TODAY..instead they charged him..$260..for exam..and xray!!I'm pissed.so now he has to still find another dentist to pull his tooth!!I called dude tried to get jazzy with me!!Do not go here!!!! read more

I have had a great experience with Dr. Poadolsky as my dentist for TMJ. He is very thorough, very tuned into my overall health, very informative and easy to understand with his knowledge level...he talks where you can understand, not to impress. His staff is outstanding. Friendly, customer service oriented, smiling a lot. Pretty impressive. Kay Evans read more

I have suffered from severe TMJ my whole life and needed treatment again. My regular dentist saw my mouth for the first time and said I know who to send you to. Dr Podolsky has already helped me so much. I know I have a ways to go but I am pleased with the office, staff and their work. read more

I have been going here for a several years for cleanings etc. and almost every time I would go, Dr. Paldosky would have an altercation with one of the staff, another patient or both. A new front office staff seemed to be there each time I visited. The last straw for me was that I went for an emergency root canal, that he only partially performed and insisted I come back the next day. Perhaps we could have finished in the first appointment if he had not taken a personal phone call phone from a distant cousin to make Christmas plans. He did all this in front of me!!! I will never go back. read more

I don't understand why they want customers to pay in advance to schedule a treatment. The last time, I paid in advance for a root canal, they started the process and realized they didn't have the technology to finish it. I was not reimbursed, still charged full price and recommended to another dentist to finish the process, who also charged me full price. I went back to this dentist just to finish up one last thing with them and they wouldn't schedule me because I said I will pay once I receive the treatment. I'll never go back!!! read more

I came here 2 years ago for service, and a year and a half later got a bill for service. When I questioned why it took 2 years to get the bill, they said they would get back in touch with me because they were going to investigate. Then a few months later, I got another bill. When I questioned why again, they said they would take 50% off the bill, but that I was still responsible. My insurance has changed since then, and it seems like bills shouldn't take 2 years to send. I paid for the service when I was there, and then to find out I owe more 2 years later is ridiculous. I won't be back. read more

CROOKS. I was out of town and needed a crown placed back on that had fallen off previously that they placed on. It happens. No big deal. The place is dirty, the light used to look into my mouth did not work, the dentist put his bare hands in my mouth and I could go on and on. Which I will in another post. I paid up front what they thought the difference was from my insurance and their fees. Normal, especially since I was out of town. My insurance came back and paid $149.00 more than they anticipated. I have tried since DEC to have them pay the money that they owe me and they refused. They agree it is a credit but the bookkeeper will not send me my check. DO NOT step foot in this place. Not only will you put your health at risk but also your wallet. First stop of many to come - Georgia Board of Dentistry. Stay tuned. Not going to stop until they give me the money that does not belong to them. read more

Appointment schedule several weeks out. Called me the morning of my appointment to cancel (1 hour before the appointment). Everyone makes mistakes; rescheduled for a few weeks later, and called to cancel on me again the night before. Guess I was the one who made the mistake of giving them the benefit of the doubt. Pretty trash experience. read more

I went to get a wisdom tooth extraction. I called my insurance to confirm that it would be covered, and they also spoke with the dental representative. I sat on the phone with my insurance for over an hour in pain for the representative to confirm because they kept hanging up on him. I eventually gave them my cell to confirm. I would've left them but my options were limited and I was in pain. I paid almost $300 upfront, and I was sent another bill for almost $500 three months later! My insurance claims that it was never sent in. I would give them no stars if possible. read more

You might want to ignore most of the negative reviews here. Dr. Johnson & Dr. Padolsky are excellent dentists. They are extremely thorough and intelligent. I also think my hygienist is superb. The only reason I submitted 4/5 stars is because there have been a few office situations that didn't impress me. I'd probably give them a 4.5. Most of the people posting negative reviews are last minute, emergency appointments, who don't realize how dental insurance works. You mean dentists have to charge you to look at your teeth and take X-rays? Ummm....yes! Give them a shot and I think you'll agree with my review. read more

This place had the audacity to call here to ask for my fiancé to come in for his yearly cleaning...they must keep horrible records just like their rip off con artist dentistry.... I told them how awful the work that was done & how they tried to rip us off, that we would not go to their dentist if he was the LAST DENTIST on earth....The receptionists or secretary started laughing because she knew what we were saying was true....THIS IS THE WORST DENTIST IN ATLANTA.. they are in Piedmont Heights a well effluent neighborhood so I guess he takes advantage of well off people by overcharging them & doing work that's unnecessary.... read more

On 7/9/2021 I was in EXTREEEEEME pain from a broken tooth. It was hard to find a dentist that would take me the same day until I called Atlanta Dental Group. I was SOOOOO happy when the receptionist told me they accept walk-ins on Friday. When I got there I didn't have to wait long before x-rays were done and I was in the chair for a decision about my treatment. I was given a prescription for pain and antibiotics and my procedure was scheduled for the next morning. Dr. Padolsky is AWESOME!!! My extraction was quick and painless!! The next day I still did NOT feel pain because I was following directions for when the Novocaine wore off. At Atlanta Dental Group and with Dr. Padolsky, I have found my new dentist. read more

Horrible!!! They are pleasant over the phone but they are unorganized and not helpful AT ALL!!! If you need dental work, keep looking. Don't let the sweetness of the person who answers the phone fool you, this dental office is horrible! read more

This the third week of waiting for my refund from this office the Desk manager John so previously told me he had sent my refund back now have no knowledge of that conversation he can't seem to find me in there system or nothing but I have the receipt and new patient form with a pic of me attached to it I'm really getting pissed even more at this point read more

Horrible dentist with a disgustingly rude personality. The front desk staff are just as horrible, unprofessional, and rude. They overcharge for services. Beware of this place and find a dentist that's worthy of your hard earned money. This place is a joke! read more

The Best Dentist Ever :) I became Dr. Padolsky's patient on an Emergency visit. I've had many procedures thereafter to continue to complete my dental care plan. Always I feel no pain and like I'm in the hands of masters along with his staff and team of dentists who are angels! I have highly recommended The Atlanta Dental Group to my daughter, co-workers and friends. The office takes insurance and can work out payment plans! read more

I've been there several times before. I've had all good experiences here. My experience recently has been much better than previous times I've been there. I really love the new front staff. They are super positive and helpful. The services are quick and the doctors are very knowledgeable in what they're doing. read more

Please find yourself a better dentist in Atlanta. I've never had a worse experience than here getting my cavities filled. Whatever you do, avoid this place like the plague. read more

People!! STAY AWAY!! went to this dentist and was given a quote for $12,000 only to get a second opinion else where for $1700. These people are very money hungry and do not care about your health or pockets. read more

The waiting room was dirty. They used old x-ray machines. The plastic piece they put in your mouth before the x-rays looked used and unwashed. The dental work was second rate and they charged me 95$ to reschedule my appointment. Really top notch work. read more

If I could give this place zero stars I would! I wish I would have read all the bad yelp reviews before I went for my first visit. The staff was nice enough but mostly incompetent. The older dentist, Dr. Mark Padolsky, made me feel extremely uncomfortable during my visit. He dropped F-bombs several times, picked up my hand to check if I had a wedding ring, asked me inappropriate questions about my marriage, played with my ears, and after learning that I eat vegan told me that I should start eating meat so I don't end up "aging badly like the women in India who only eat that way because they live in poverty". He made sexist comments, insulted my intelligence, and even made the hygienist a bit uncomfortable by the feel of the room. I am considering filing a formal complaint against him. If you are a woman and you need a dentist GO ANYWHERE ELSE! Dr. Padolsky is an arrogant bigot and a huge creep. read more

This by far has to be the worst Dental office in the whole friggin' universe. The place wasn't clean. The untinsils looked ancient. There is no telling what was on the sucksion tube. I paid for a cleaning and received nothing bi wasted time and a tooth brush! I am so mad right now I want to spit teeth. read more

John Padoskewlu the Office Manager is incredibly unprofessional, rude, and a poor business man. Before coming in, I asked if they take my insurance fully and his front desk girl Kristen said yes but conveniently left out they are not in my network. I would not have even come there had they been upfront and honest or if she took a second to find out for sure. I went there and she forgot to schedule me or tell me that I am out of network. I find out after I have paid already and the Office Manager John, said it doesn't matter we have your signature and if you miss your appointment it's $95! I couldn't believe it. This man was in the position of power the right his employee's two huge mistakes by just simply refunding me, but instead he is going to charge me the $95 for not doing this procedure even though HIS employee admitted (I recorded her and she heard me tell him this) that she mistakenly told me the wrong thing and he still won't give me my full refund and he is taking $95 of that. Oh and keep in mind no service has even been performed yet. My mistake for paying ahead of time and trusting a business to practice decency or proper training. read more