I've recently flown into Jackson-Medgar Wiley Evers International Airport (JAN) in Jackson,…read moreMississippi [100 International Dr] on Wednesday, 06/03/26. Upon arrival, I was surprised by how small and cozy the airport was. It was extremely easy to navigate through. The baggage claim area + car rental counters were readily available downstairs and the rental center was located directly across the street. The walking distance was relatively short, which I highly appreciated. This airport is the hub for airlines such as American Airlines, Southwest Airlines, Delta Airlines, and United Airlines. I traveled here using United Airlines via the commuter plane, which was actually the smallest airplane I've been on - "CommuteAir." I returned to this airport to fly home to California on Tuesday, 06/09/26. I had such a positive experience with the TSA line as it took under 5 minutes to get through. I must say it was the shortest TSA line that I've ever encountered in life so far, which was beyond convenient. The airport dining & shops included Samuel Adams / Riverbanks Bar & Grill, Dunkin', Pearl River Marketplace and Hudson. I had visited Hudson on 06/09/26, which was a convenience store filled with snacks, travel essentials, apparel, and so much more. I grabbed coffee and an Evian water bottle. The aesthetic of the airport was inviting. The restrooms were well-maintained and clean. All of the airport staff members were kind. Overall, Jackson-Medgar Wiley Evers International Airport - JAN is such a lovely airport. Exploring around Mississippi by being surrounded by hospitable people and having access to delicious food were the highlights of the trip. I would be more than happy to visit Mississippi at some point again in the future.

Expectations of a small airport just have to be lower than a big international hub. Flying into…read moreJackson is an experience. 1 because you're most likely flying on a teeny tiny plane, but 2 because the amenities themselves are bare and minimal. While it was easy to get in and out of what was their security line, the challenge is that once inside, there really aren't any food options so plan ahead. Another challenge leaving is that you'll have to wait a long time for an uber. There weren't many other people waiting but it did take about 15 minutes for a car to be available. Just be prepared to move a little more slowly here.

5 stars for TSA? YES....5 STARS FOR THIS TSA!…read more Boarding my flight home in Jackson is always super nice. Granted, there aren't many food options, but there are also never any lines, the process is super fast and for the most part all of the TSA agents are friendly. On my last trip to Jackson I left my FitBit as I went through the checkpoint. I didn't realize this until I got to my connection in Atlanta - when I went to check how many steps I had to compare a before/after walking the ATL airport. GONE! Nothing on my wrist. "CRAP", I thought, "I'll never see it again!" -- I called the airport immidiatly and was connected to TSA. "Oh, yes, we have it! Call this number.....I'm taking it to the office right now". I couldn't beleive it was still there. Someone actually turned it in? I couldn't picture that happening back at my home airport(s)....but this is Mississippi....the folks are nice. VERY NICE. This review NEEDS to mention Mr. Grover. If anyone in a position of management is reading this, please know that having folks like Mr. Grover on your team is a huge win. First off, he was super nice over the phone and via email. After I checked in to see if there was an update on the shipping, he mentioned it was a holiday and that since they weren't picking up, he would go drop it off on his way home. WHAT?! That's above and beyond the call of duty. And so very much appreciated. JXN TSA, you guys are good in my book. I'll never huff and puff when I have to take off my belt and put my computer in a separate bin. You guys have won me over with your honesty, caring and excellent service.

I tried calling Deluxe Cab Company four times--but each time I was disconnected before anyone could…read moreanswer the phone. So I called Jackson Taxi instead and booked a ride immediately.

Right on time. Easy ride to the airport. Reserved the night before and got to the airport right…read moreon time for my flight.

Normally American Airlines is outstanding. Today was a little challenging with our seat…read moreassignments. My assigned seat had a broken tray table. They recognized this ahead of boarding and moved my seat to first class. The only down side to the move was that it separated my wife and I who were flying together. We understand that minor failures happen and they more than made up for the inconvenience. Thank you again American for your ability to adapt and make the best out of a difficult situation.

I wish I could leave no stars. This company service is terrible and over priced, I have received…read morebetter service from Spirit Airlines. I planned a trip for 12 people to travel to Turks & Caicos for my birthday. 3days before they emailed and offer to change the flight at no additional cost if we wanted. I said no. The day of my trip two hours before the flight they cancelled the flight and put us on a flight that didn't leave until the day after the original flight, instead of putting us on the flight that left out 2 hours prior to our original flight. I lost money on the Airbnb, the chef, excursions and they didn't offer any compensation. I went back and forth through emails because it's impossible to get agents on the phone and they then offered 1 person not even myself, the one they were going back and forth with 5000 point which is equivalent to nothing and 1 $50 voucher which they never sent. When I reached back out to speak to a manager I was told I was already compensated and they wouldn't be compensating me anything other than the 5000 points. They refuse to escalate this to a manger and this has been going back and forth since September of 2024. Over the weekend I unfortunately utilized this service again and the booked a connection flight we landed at 7:20am in Dallas and the connecting flight was boarding at 7:25am. We had to run through the airport and take the tram as well to get through our flight before it took off. I am not sure whom I need to speak to but I will continue to let it be known of the poor service that American Airlines offers along with poor planning and lack of customer service!

Southwest airlines as a whole, is probably the worst airline. This is my second time booking with…read morethem, and have a 2 hour delay so most likely wont reach my connecting flight. Last time i booked from PR to BWI and they cancelled the flight because once again.. it was delayed in PR as usual. So when i went to the clerks to talk about what they're going to do to compensate at least a hotel room. They said they aren't doing anything about it. Don't ever book here. Save yourself the headache.

I have no idea why Yelp currently has this business as closed. I know for a fact Southwest…read moreAirlines continues to fly in and out of JIA. I have sent in a request to Yelp to have "CLOSED" removed. I've flown in and out of JIA quite a few times using Southwest and I've always had a really great experience. Because I'm disabled, I'm always allowed to board first. When landing here, I am last to come off the plane because they have to get my wheelchair. The stewardesses/stewards are always really helpful and are willing to assist me in any way that I need with a smile. It's greatly appreciated. I just go back and forth from Jackson to Orlando, so my flights are pretty shorty... Only about an hour and 15 minutes. I've always been quite comfortable on the flights and have no complaints. I'll continue to use Southwest, especially since they generally have the lowest fares, and also because they don't charge to check luggage.

I had a rental car get cancelled on me and I was scrambling to get a car for a meeting an hour…read moreaway. I called and they were able to get a car to the airport within 30 minutes. They handled everything with great care and with urgency. True livesavers. If i am ever in Jackson again, will use them again!

Mr. Courtney and his Staff did an exceptional job assisting with our Daughter's Wedding Party…read more They were very punctual and professional. I would certainly recommend their services for any transportation needs. Sincerely, Harold

Super great service. I would recommend them, definitely. My vehicle feels and sounds brand new.read more