For my local peeps - if you ever need plumbing work done - especially in an emergency situation…read morelike I had last night - I can't recommend Putman Plumbing, Inc enough! I called around 930ish pm to see if they had an available technician to fix a leak that was getting progressively worse through the day in the last copper pipe in my well water system connected to the water pump. Charlie was there within the hour, immediately diagnosed the issue, replaced the water pump (unbeknownst to me the old one was 29 years old and made it way past it's expected lifetime), pipes and one valve by midnight and did an amazing cleanup job. Their pricing seemed VERY fair to me as well. Couldn't have asked for a better service call! Seriously if you're stuck with a plumbing emergency after hours and are in Frederick County, reach out to them!

Dishonest pricing. They told me a quote over the phone, and then gave a higher price (more than x2)…read morewhen finished.

Excellent work and speedy service! Highly recommend Kline's for all your plumbing needs.read more

From the owner: We are a local family owned business that bases it's foundation on customer service and a job well…read moredone! We are able to take on any job big or small, offer expert advice and service at an affordable rate.

Pleasant Valley Plumbing sent Cole and Andy over to work on a fairly small, but quite difficult job…read more- taking apart a corroded shower mixing valve. They arrived early (which was great) and proceeded to work. Cole fought the problem for quite a while, all the time taking great pains to protect the surroundings from any damage, until he was finally successful at getting the valve to let go. A slightly damaged escutcheon plate was replaced at no charge, and the repair was completed perfectly - all at a price that was most reasonable. I can't say enough good things, and will definitely use PVP again when needed.

***AVOID THIS COMPANY - THEY HAVE AN AVERAGE RATING ON GOOGLE FOR A REASON!***…read more This company and their service tech Cole are dishonest and caused extensive damage to our home from what should have been a simple toilet installation. We purchased raised toilets from Lowes, and they contracted the installation with Pleasant Valley Plumbing (PVP). During installation, Cole informed us that we needed a "new" supply line for one of the two toilets we purchased and charged us $40 on the spot. The seal within the supply line ended up cracking, and by day two we had water leaking from our ceiling below the toilet. What's more, we found out from viewing pricing at Lowes, and two other independent contractors that supply lines cost no more than $7-10. Even a supply line for a washer/dryer is only $30. I don't know why only one supply line needed to be replaced, but that turned out to be a blessing because we could have suffered two leaking toilets. When he came back to service the toilet, he told us that the crack in the supply line was a "manufacturer defect". When Lowes reached out to PVP/Cole to find out what happened, he lied and told them that he "couldn't confirm if the leak/water damage was there before he installed the toilet". If the leak was due to no error of your own, you have insurance to cover these types of things...there should be no issue. He lied to cover the fact that it is more likely than not that the supply line he used was not new. Further, we also have hard wood flooring damage due to the leak causing our floors to warp. We are now going through the claims process with Lowes and reaching out to contractors to fix the damages that PVP caused due to their incompetence. All of this headache for simply trying to make our home more handicap accessible. DO NOT RECOMMEND!

I was having hot water issues in my house as my hot water was not working. I found LMS plumbing and…read morethey were able to come within a couple hours of my call. Loren was able to replace the thermostats and elements and got it back up and running.

From the owner: We are a family owned and operated company with over 60 years combined experience in Commercial,…read moreLight Commercial and Residential work. We value our customers business and time. With attention to detail, we will do what our customers want and need at an affordable price.

This is a great company!!Larry was so efficient and knowledgeable,great at explaining all! All at a…read moregreat value!

BPM's technician was here within an hour of my contacting them. Shawn solved our heating issue in a…read moretimely manner with a reasonable price. I definitely will use them again!

Asked for a new pump replacement and he installed an undersized pump that would not work. Had to…read morehave another plumber replace because he refused to make right.

I have had a drippy bathroom faucet for over 2 years. Wasn't bad in the beginning, but around…read moreChristmas it became a constant flow. Water bill reflected it as well. I also have been struggling with the toilet tank "guts" thanks to Martinsburg's hard water. I'd bought a new faucet and parts for the toilet, but after watching YT and assessing my space and my own abilities...chose to hire someone. Mark of Mountain View Plumbing gave me a quote based on labor/time for each of these. He's the owner/operator...something I like to support when I can. We scheduled for 9am, he called as he was arriving EARLY! Two hours and both problems fixed with parts I had bought to do it myself. He even fixed my tub/shower diverter stem I was starting to have issues with. We discussed a few hacks to get some more life out of the toilet as hard water is doing what it does. I then asked about my kitchen sink/drain and he verified that I can get RO and a disposal into that space. Now I just need to budget! As for his hourly rate, it is totally fine for skilled and licensed labor. He didn't nickel and dime for the little things he used (tape, etc). I appreciate that. I also know as a former business owner, he's covering travel costs, insurances, taxes, etc. with that rate. I will be using him for more projects as my own budget permits.

Very responsive and detail oriented master plumbers. Definitely recommend and will use again for…read moreany future plumbing needs.

Great company just happen to find on Yelp, Sam with Outlook was fabulous to work with. On time and…read morevery helpful at explaining everything. Had a leak upstairs in one of the guess bathroom. he gave me options which I loved and waited for me to make my decision. I will call him for any future plumbing issue.

Service rep (Jeff) was extremely knowledgeable professional helpful and friendly He listened to my…read moreplumbing problems made suggestions and advised what action need be taken to repair and eliminate the issues As far as the value everything these days seem high but considering the work that needs to be done and the timeframe seems reasonably fair I would definitely do future business with Crystal Waters with Jeff as my requested service tech Also thank you to Scott for his understanding of my plumbing issues and promptly scheduling timely service

Called Crystal Water Plumbing and was quoted $175 to replace fill valve and flapper in 2 toilets at…read moremy elderly mother's home. They came later than scheduled, charged her $361.30 for each toilet and were gone in 45 minutes. Called the owner to dispute it and he rude and indignant. Poor communication and poor customer service! The work may be satisfactory, but the prices are not! Almost double what others reputable companies charge. Local isn't always the best deal! WARNING: Get your quote in writing and have a lawyer on retainer! One star given because I had too!

Service and quality of work was superb This family owned…read morebusiness is top notch The employees were knowledgeable and professional The owner came out twice during the work hours to inspect and make sure all was properly done

Charged $180 per hour and said it took 5 hours to install a toilet and a faucet. The total bill was…read moreover $900 and we supplied the new toilet and faucet. Just the labor was $900!!' It seems to me, if you are charging $180 per hour, you should know how to replace a toilet in less time. Said they would call me back at 8am to discuss and never called back. By the way, this service call was during normal business hours. Not an emergency call, not a weekend call, not an evening call. |