Aaron (spelling) came to my house today for a quote on a new HVAC install. He showed up an hour…read moreearlier than the appointment time (after calling to verify that timeframe would work). This guy came in and genuinely had my best interest at heart. I disclosed that I was shopping around and I had other quotes scheduled. We discussed my plans and needs and he was extremely knowledgeable and informative of the entire process. At no time did he ever push something on me, if anything he advised of practices to be weary of with ANY installer I should choose. He explained clearly what sets Miller's apart from the competition and I must say that even if I don't choose to use them for this specific project, I will be a future customer. Pricing and appraisals were very transparent and clearly defined throughout our meeting. I typically don't leave reviews (good or bad) but Aaron left such an impression, I felt it necessary. I am currently searching for a means to complete a specific employee review through Millers! Thank you to Aaron and Millers for the time and experience.

I was told over a year ago by one of their ex employees that they had been bought out by a…read moreconglomerate. I have found that this is not true. They put in a system in Lands End in 2016 and I am now getting them to replace the system. Ann Rowan

The absolute height of professionalism, honesty, and integrity! Jorge and Brian have been…read moreperforming routine maintenance on my unit for the last few years, after I initially called Chesapeake Heating & Air Conditioning because my 1-year-old unit was blowing warm air, and I thought it had already died or had a major Freon leak. Brian walked in, took a look at the unit and said he knew EXACTLY what the problem was five seconds later. He saw the float valve was popped up on the drainage tube (which I didn't even realize was something I needed to be on the lookout for ). He cleaned out the drainage tube and the rest of the unit for good measure, and I appreciated both the quick assessment, resolution, and education he gave me on maintenance during that visit. I signed up for their twice-yearly maintenance package that day, and I've been a happy subscriber ever since. Jorge has come to do the maintenance the last couple of times, and he is thorough and equally as knowledgeable as Brian. When he had a concern about the air flow coming out of one of the vents, he was quick to volunteer to crawl under the house to take a look at the duct work, and I really appreciated his honest assessment of it. The insulation is starting to fall down and wear out, but I was pleasantly surprised to hear that I could save up a few more years before the ductwork would probably actually need full replacing, and he gave me a ballpark figure based on the square footage and number of vents in my house, so I can plan accordingly. Much appreciated!! A company that employs people with such knowledge and integrity is a company that will have my business for decades to come. Their twice-yearly maintenance for heating and air conditioning is easily one of the best (and surprisingly affordable!) investments I make each year. Worth every penny!

1. When contacting by Phone.. a human answered! 2. A tech…read moreperson was out to our home to investigate the bad sound our gas pack heating system was making w/in hours of contacting for services. 3. w/in 24hrs, replaced the bad part... 4. The Service tech was nice and worked quickly to resolve/replace that bad part. 5. Communications were fantastic... text when coming out, text that the part was obtained and texted "Here to replace the part" 6. YES, we would recommend this Heating/AC Co. to our family and friends for sure.

We purchased an existing house 4 years ago which had a dual-fuel HVAC system. I contacted the…read morecompany I used for many years at our old house which I was very happy with but, they didn't seem to understand the system. I did a little research of reviews for HVAC companies in Chesapeake and found Simmons had great ratings. I found quickly why they had 5-stars! My previous HVAC contractor had been out twice and I was left with, " you need a new thermostat" and left with a cold house. That's when I found Simmons. They were very responsive and were out within 8 hours. The technician was very polite, professional and explained everything about the system (since I was unfamiliar with a dual-fuel system). He identified the problem and made the necessary repairs quickly. Having had a great experience then, I put the system under contract with them. Since then they have not let me down. They have kept my system in excellent condition. This week I suddenly had an issue with heat. Called and had a technician here within 3 hours. He got the system working but the next day I had the same issue and on one of the coldest days the system was out again. I called after hours and within 15 minutes had a call back from the on-call tech who said he would be here in 20 minutes. He was. The problem was so minute, a loose connection, but trouble shooting that was a pain for him, but he found the problem within 15 minutes. Simmons is my only HVAC system contractor. I know the age of the existing system and understand it only has a few years left in it. I feel confident that Simmons will keep it running great and when the dreaded day comes, it will be Simmons technicians installing a new system.

My heat pump needed repair so I gave them a call. They can take a look at it in 2 to 3 weeks.read more

Would it be summer in Hampton Roads without an AC problem? We came home from work to a very hot…read morehouse and began reaching out to multiple company's. K&B called us back quickly and were able to come out to us in 30 min! This was so reassuring as we have medical concerns in the house which the lack of AC would be an ER trip. He came out and quickly diagnosed the problem and had us up and running within the hour! Once he left my house already felt cooler! I was afraid of the price because it was after hours and emergency but it didn't hurt my wallet at all. My household found a HVAC tech for life! I'll be sure recommend his services to everyone.

Brian fixed our AC for a fair price on a super hot day. Great communications, knowledge, and…read moreobvious integrity.

We are extremely grateful to this HVAC company for coming out in the middle of freezing rain to…read morecheck on our unit. The technician was prompt, professional, and most importantly-honest about what was going on with our system. He took the time to explain everything clearly and did not try to upsell or push unnecessary repairs. His service fee was also very reasonable, especially considering the weather conditions and quick response time. It's rare to find such reliable and trustworthy service these days. We truly appreciate his help and absolutely be using this company again for our regular routine maintenance. Highly recommend!

These guys are the best. My A/C stopped working late afternoon and they had Mike out to evaluate…read morethe situation the next morning. I needed a full system replacement and Chris and team were there 6 days later to do the job. They had to fight the heat and a sudden thunderstorm. They vacuumed and cleaned up and were so nice. Great work, great guys!

So far so good on our new gas furnace. The biggest issue with this company is communication. The…read moreright hand does not know what the left hand is doing. Getting someone at the office to call you back is a treat (she says sarcastically). The installers were very nice and professional but the office people meh! I am still waiting on a call back to schedule an air conditioner check-up. We will see how it goes.

I signed up for Russell's Heating and Cooling's yearly premium membership, but my experience was…read morevery disappointing. My service appointment was rescheduled twice, which defeated the purpose of having a "premium" membership. When I decided to cancel due to the repeated rescheduling, I did not receive any email confirmation of the cancellation. I also attempted to call at 8:00 AM and was transferred to the membership cancellation department, but no one answered--even though I was told someone would be available at that time. Lack of communication, poor follow-through, and difficulty reaching the appropriate department made this a frustrating experience. I am still waiting for written confirmation of my cancellation and information regarding my refund. I would not recommend this company based on my experience.

Mr. Sears came out to my home throughly inspected my system then gave me options no pressure…read moreto do anything until I was ready to purchase my new hvac unit and he delivered once again excellant service I'm extremly satisfied becuase of Mr.Herman Sears will highly recommend A1 services becuase of him can't say enought about him he gives 100 plus satisfaction......

He is very very acknowledge about the ac unit. He explained the system to where someone like myself…read morecan understand it. 10 out of 10 and I definitely will remember and recommend to do all future work.

Very good company very professional and polite called them when my ac went out they came out and…read moregot my ac working i definitely recommend them

Hudson air is top notch!!! Professional, punctual, and all around GREAT folks!!! Don't believe all…read morereviews, give Hudson Air a call for your HVAC needs!