The absolute height of professionalism, honesty, and integrity! Jorge and Brian have been…read moreperforming routine maintenance on my unit for the last few years, after I initially called Chesapeake Heating & Air Conditioning because my 1-year-old unit was blowing warm air, and I thought it had already died or had a major Freon leak. Brian walked in, took a look at the unit and said he knew EXACTLY what the problem was five seconds later. He saw the float valve was popped up on the drainage tube (which I didn't even realize was something I needed to be on the lookout for ). He cleaned out the drainage tube and the rest of the unit for good measure, and I appreciated both the quick assessment, resolution, and education he gave me on maintenance during that visit. I signed up for their twice-yearly maintenance package that day, and I've been a happy subscriber ever since. Jorge has come to do the maintenance the last couple of times, and he is thorough and equally as knowledgeable as Brian. When he had a concern about the air flow coming out of one of the vents, he was quick to volunteer to crawl under the house to take a look at the duct work, and I really appreciated his honest assessment of it. The insulation is starting to fall down and wear out, but I was pleasantly surprised to hear that I could save up a few more years before the ductwork would probably actually need full replacing, and he gave me a ballpark figure based on the square footage and number of vents in my house, so I can plan accordingly. Much appreciated!! A company that employs people with such knowledge and integrity is a company that will have my business for decades to come. Their twice-yearly maintenance for heating and air conditioning is easily one of the best (and surprisingly affordable!) investments I make each year. Worth every penny!

Great company!! We have used them since we moved to Chesapeake. Always on time and have great…read moretechnicians. Had a problem with our A/C yesterday and it was HOT! Bailey came out right away and fixed it ASAP. If you want a wonderful company that takes time to care about its customers and make sure things are always taken care of - then this is your company! Thanks so much again!!!!

Just recently my husband and I decided to upgrade our air conditioner unit and our furnace unit…read more My husband asked me if I knew what company would be the best for this. I mentioned to him that Climatemakers LTD has serviced our older unit for several years and I thought they would be a great choice since their staffing company and technicians are top of the line in the Hampton Roads area. Climatemakers LTD this week, April 10-14, 2017 has been at our house doing the installing of the new Trans unit along with returns in three (3) upstairs bedrooms. James' crew has been absolutely AMAZING!! The crew has done an exceptional job keeping the house immaculate considering this is an absolutely messy job. Thanks for all your hard work! Carolyn and Richard Thomas, Virginia Beach

I've had issues with my HVAC and heat pump system, and ClimateMakers has always made sure to make…read moreit out in a hurry. I would highly recommend as they also have great pricing for their services.

Needed a new HVAC system to comply with an inspection report for a closing on a house. They got it…read moredone within time, no problems and sent pics. Very satisfied. They were about 1 to 2000 less expensive as other hvac pros I got estimates from.

Aaron (spelling) came to my house today for a quote on a new HVAC install. He showed up an hour…read moreearlier than the appointment time (after calling to verify that timeframe would work). This guy came in and genuinely had my best interest at heart. I disclosed that I was shopping around and I had other quotes scheduled. We discussed my plans and needs and he was extremely knowledgeable and informative of the entire process. At no time did he ever push something on me, if anything he advised of practices to be weary of with ANY installer I should choose. He explained clearly what sets Miller's apart from the competition and I must say that even if I don't choose to use them for this specific project, I will be a future customer. Pricing and appraisals were very transparent and clearly defined throughout our meeting. I typically don't leave reviews (good or bad) but Aaron left such an impression, I felt it necessary. I am currently searching for a means to complete a specific employee review through Millers! Thank you to Aaron and Millers for the time and experience.

Not gonna lie This…read morewas one of quickest and most pleasant home service calls I've ever had. My AC went down on Saturday. I called Pride Mechanical on Sunday and left a message on their non emergency voicemail. They called me first thing Monday morning, and we set up an appointment for a timeframe that worked with my fairly busy schedule for that day. Really convenient. Got a text saying they were on their way about 5 minutes after the 3 hour appointment window started. They were at my home in like 20 minutes after receiving the text. The inside of my house was kind of messy, but they didn't even need to come inside. They were able to go straight to my units and start their diagnostics less than 3 minutes after arriving at my home. Within about 15 minutes they had successfully figured out and fixed the problem. I could not have asked for a better experience. I was very grateful and impressed. The technicians were polite, friendly (and not aggressively friendly if you know what I mean), and did a great job discussing my HVAC system and answering my questions without getting overly technical or insulting my intelligence by being overly basic. As AC repair experiences go, this was the best I've ever had. The speed of service and professionalism was first class all the way.

Great experience with Pride tonight. Was out of town. Got a call from our house sitter that the AC…read morewas out, made a call to Pride and they dispatched someone within 30 minutes. Our champion was Kash, he called me on his way out there and kept me apprised the whole time. He solved the problem in a rainstorm, got the system up and running and was a true champ! Got to hand it to Kash, great service, kept us informed throughout!

Came out and did thorough analysis of the AC unit and was about to troubleshoot and find the issue…read morefast. Feels great have reliable people who's going to look out for you and scam you. I definitely recommend.

Great service with quick repair. AC was out and they came out and fixed issue…read morewithin an hour. Thanks for

can I have a bit of a scam going? We have two ACs and heating we paid $468 for the maintenance…read morecoverage. However when the technicians came today it was only for one AC they have to come back again for the second AC and heat, but when they came today, they were charging us $415 to have our AC cleaned technicians were great Cameron and Ada but the company they're kind of ripping people off because they're very anxious and eager to have a tech come out they blow up iPhones or text messages only to find out. Yeah they're going to find something wrong and it's an additional 400 and some dollars don't don't buy the maintenance agreement.

Had a great experience with Guy Smith Heating and Cooling! Ryan Shinn was our salesman and he was…read moreknowledgeable, honest, and zero pressure. He helped us find the perfect system for our home and made the whole process easy. Highly recommend asking for Ryan!

Sad to say, but I do not recommend. Dave seemed great & very responsive at first - before I paid…read morehim thousands - but when my HVAC issue was not solved, he ghosted me - and - he doesn't honor his "3-year warranty." I have many many unanswered texts since June. He could have been more personable and checked the things I asked him to, but instead blew me off. As a female customer, I trusted him due to his quick responses & willingness to help - at first. Wish I'd gone with a more established company.

I had Hometown Heating and Cooling come out to replace all of our ductwork, including main and air…read morehandler return. David was very friendly, professional, efficient and extremely knowledgeable. When we were ready to have the work done, he was able to schedule work within 3 business days. He and his assistant arrived when they said they would be here, on time and without giving me long wait windows. The work was done in a shorter amount of time than he estimated, and they did an amazing job!! David went above and beyond, and his prices are the most reasonable out of 4 big company estimates. He also had to put in refrigerant into one of our units, and his price was so much more reasonable than any other company out there! Don't pass this small business owner up, he is worth hiring and you won't regret it! We will absolutely use him again.

So far so good! I…read moreshopped around and had 5 companies come to my home and give me estimates. I needed two new HVAC units and I knew it wasn't going to be cheap. You'd think that having to blow (no pun intended) that much money these companies would be falling all over each other to get my business? Am I right or am I crazy? Anyhoo out of the 5, only two actually called me with estimates and explained the process...only two. Oh Hampton Roads c'mon you're better that that! Now remember, they all went to my home to see what needed to be done, but only 2 called me back with information. Anyway company #2 gave me a written estimate, and when I called with follow up questions they were less than helpful. Enter company #1 White Goods Services. Rusty (yep) called me and emailed me a lot of information, and even sweetened the pot a bit for me since I was on a tight time schedule. He was patient (I am stationed overseas and was flying home to oversee the install) with all my internet phone calls with more than likely dumb questions. But he wanted my business and explained it all in great detail to me. Even though at points during his phone calls my eyes did glaze over a bit, I mean explaining HVAC systems isn't exactly riveting like watching an Avengers movie...but I digress. Once at the home he came out with his crew (who by the way were the utmost professionals, going out of their way to make sure everything was perfect) and began the install. It took two days as this was a rather big job. Once it was done the house was cool, (pun intended) and all the new equipment was given a thorough inspection along with follow up visits to come. They taught us how to use the state of the art panels and climate controls, and bonus hey I can set the ac to freezing though an app on my cell phone just to mess with my tenants heads now..lol! They might think the house is haunted...But I wont. Out of all the companies Rusty and his team were not the least expensive, but they offered more bang for the buck in terms of service agreements and warranties. I have to say after dealing with this company I will always recommend them to anyone looking for honest HVAC repair or install. It was a quick turnaround and every bit of it went according to a plan Rusty laid out for me. No surprises, no added costs, I got exactly what I paid for. Really hope this reviews puts others on the right path to finding an honest HVAC company. I also hoping Rusty names his next horse after me, either way I am glad I called White Goods Services.

Tried these guys again, and after being treated extremely rudely by the owner over the phone I've…read moredecided I'm done with this business. He accused me of "taking up his time" when I actually canceled the appointment to spare them the extra time to come out! I just wanted to speak over the phone with the technician who was last in our house and ask him some questions directly, but I guess that was an unreasonable request! Unreal. It seems every time they come for some kind of maintenance something goes wrong with our system. The billing is very disorganized and we were over charged, which I had to discover by looking through bank statements. The billing was refunded, but that should never have happened in the first place. Time to move on. Unfortunate.