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    Atlantic Mechanical Services

    3.0 (2 reviews)
    Open 9:00 am - 4:00 pm

    Services - Atlantic Mechanical Services

    Water heater installation

    Water heater repair

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    Glasco Heating & Air Conditioning - Out with the old! Start time was 8:00 am sharp.

    Glasco Heating & Air Conditioning

    (35 reviews)

    I recommend getting a second opinion before making major decisions based on this company's…read moreinspection. Glasco came for what was scheduled as a routine furnace checkup. Three people arrived, which surprised me. Shortly after starting, I was told they had "bad news" and that a crack in the heat exchanger was found using a borescope. I was told they could not show me a clear image because the camera battery had died, and a second, lower-resolution camera produced a fuzzy image. No carbon monoxide or combustion analysis report was provided. Despite this, the furnace was tagged "do not operate," shut off, and I was billed $293. Immediately afterward, one of the individuals--who turned out to be a salesperson--was prepared to provide instant quotes for a new system, which felt high-pressure given the circumstances. I obtained an independent second opinion from another licensed HVAC company. They performed a full combustion and CO analysis in front of me, provided a written report, and confirmed that while my system is old, it is currently safe and not leaking CO. I contacted Glasco's salesperson and service manager, shared the independent report, and requested a refund. I also filed a BBB complaint. Weeks later, I have received no response. Based on my experience, I strongly recommend independent testing and documentation before acting on safety claims or replacement recommendations.

    We have used Glasco for several years and have always been pleased with their professionalism as…read morewell as their work. We are under a maintenance contract for both heating and AC. When they came last week, there was a malfunction with air vent, were given the estimate ($1,917). They had to purchase the part and worked on it and had the problem resolved. We were then told the 'igniter' was worn down and it would need to be replaced. Since they had the part and technician was already here, we were given the estimate of $620 which we approved. He completed that work in less than 20 minutes. I asked for a receipt and expected to see the cost for the part and labor. We requested the receipt more than once and when received only the total was listed... I know that part is less than $50, and we would be ok if as a customer, we would be told what their hourly rate is (like electricians, plumbers). When I called and spoke to "John' I was told this was their flat rate, that they don't disclose the cost for parts... We feel at a minimum that the customer is entitled to have a clear itemized bill.

    Atlantic Mechanical Services - hvac - Updated June 2026

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