Needham Mechanical is our go to for anything related to our HVAC systems . Carl is especially…read moreknowledgeable and always gets right to the problem. I recommend him and this company highly.

If they do mechanical work anything like they drive their vans on the highway - Avoid…read more 100mph on I-95?! Why? Disregard for public and customers go hand in hand.

i experienced having two Tingley electricians replaced the fluorescent light fixture with pull…read morechain above the kitchen sink. Beside it, they did a safety evaluation in my house and passed a GFCI test on 11/8/2024. They were very friendly and did a splendid job. I appreciated it. Recently I called Tingley and checked its website, finding no connection. Also, it is no longer listed in the Best Pick Reports of 2026. Dale Noll Email: nolld@aol.com

Initial appointment was supposed to be 8/08. No fewer than 3 visits and work still not completed -…read moreAKA WE HAVE NO HEAT. Owner cannot be bothered. Do not waste your time.

LeBlanc Mechanical are impossible to work with and I would not recommend them to anybody…read more I reached out to LeBlanc because my A/C isn't working. First they tried to push out my scheduled appointment by a week, claiming that they were dealing with a lot of "no A/C" calls and needed to reschedule routine maintenance calls. When I scheduled the appointment, I clearly told them that my A/C wasn't working - this wasn't a routine maintenance call! When they did come out, they determined that the condenser was broken and that I needed to update my system because it uses an old type of refrigerant. They were supposed to get back to me within a couple of days with a quote. It's been nearly a month now, during which I've called them several times to check on the status of the quote. Each time, they assure me that they'll get back to me within 1-2 days. Each time, they don't get back to me at all! To this day, I still haven't received a quote. If LeBlanc doesn't have the capacity to service my home, they should just tell me that. Giving me the run-around for nearly a month is incredibly unprofessional - especially when we're dealing with unprecedented temperatures and I'm trying to keep the house cool for my children. Whatever is going on over at LeBlanc, they clearly can't be relied upon and should be avoided in favor of other, more responsive companies.

My family has used LeBlanc over the years and have found them to always be reliable and very good…read more Recently they proved themselves to be even better. During this terrible heatwave, my elderly parent's AC stopped working. I immediately called LeBlanc and explained the situation. I'm well aware that during heatwaves they are especially busy. I expressed my concern for my parents and their well-being.During the day I was contacted several times and told they would do their best to get there. And they certainly did!!! Randy went to their home the same day and was able to quickly fix the problem. We highly recommend LeBlanc for their service, dependability and compassion! Thanks Randy and LeBlanc Team!

Everyone near Waltham, MA should use Genove! I can't say enough good things about this company!…read moreOwned a home in Waltham with oil heat for almost 10 years and wish I found them sooner! Called them last year to perform yearly maintenance on an old oil tank and furnace in a crawlspace and they did great work and gave great advice! This is a business you can trust! This year when our furnace stopped working mid December: Called up Genove right away and they had someone out the same day to try and help us! We knew the furnace was on the last of its nine lives so Richie came and took a look and let us know our options! He's super knowledgeable and let us know about the Mass Rebate program to save us money! We chose to go with a new electric heat pump over just replacing the furnace because our air conditioning unit was older too and we wanted to get it all under control! This was a pretty big job that required them working in a crawlspace that you can't stand up all the way in which we are very grateful for their hard work! Richie and the rest of the guys showed up early worked with our schedule and really went above and beyond to fix our heating trouble! He also recommended a great electrician to upgrade our electrical panel and take care of the electrical components of the work! It was a seamless job and was great that both entities were familiar working with eachother! Everything ran so smoothly! Armando was great to work with in the office when it came to the proposal and payments as well as getting all of the information needed to submit the Mass Save rebate information after the work was complete! What should have been a very stressful situation quickly became a lot easier when dealing with these guys! They really know their stuff! They were able to get all of this work scheduled before the end of the year to help us out with the rebate and gave us a great heating system for the new year! Look no further for your next HVAC company! Hire these guys! Real people! Experienced! Super communicative! Hard working! They did everything they said they would do! Can't recommend them enough! Thanks Richie, Armando and Team!

Great local business. Offers automatic oil delivery so you don't need to worry about running out of…read moreheat during the cold winters or going out to check the tank yourselves. They somehow always know exactly when to fill. They also generally have great new customer deals to help protect your heating system and tune it up for the season. Customer service especially has been stellar! Always happy to help whenever I contact them, I highly recommend giving them a try.

Atlantic Heating installed our complex heating, air conditioning, and humidifying systems years…read moreago, and did an outstanding job. The service has continued to be exceptional. Emerson came this morning, immediately figured out the problem (we thought we needed a new pump, it turns out there was air in the system), and fixed it. In addition to being skilled, everyone at Atlantic has been a pleasure to deal with. A+. !!!!

We've had a very long challenging history with Atlantic. The only reason we keep using them is…read morebecause our contractor really pushes using them, and it's hard to find an alternative in any case - I've had one other service out but they didn't really instill confidence. We moved into our condo 19 years ago; central AC stopped working when the next summer rolled around. Same with the next, and the next - a new coolant refill every time. Eventually, when pressed for an answer, Atlantic reported suspicion of a leak in the system, but were unable to find it over the next 5-ish years when AC kept failing to cool right when it gets really hot here each summer. At some point we decided to purchase a new system that cools the air within the unit - bypassing the concern about a possible leak. Absurdly expensive b/c it's huge and on the roof, requiring a crane etc. Except, that one also fails about every one-two years and no one knows why. They're *very good* at making you feel like this fix is the one that will stick, but it never does. Wish we had pushed for a warranty-based fix before our warranty ran out. Also, lots of variance between technicians. This summer, when the system failed per usual and I had to have a technician out, the first technician exclaimed that the amount of rust in the system was very concerning because we were "breathing it all in." When I showed it to an Atlantic salesperson/technician a week or so later, he said that there was absolutely no health risk and that the rust was completely normal. Which one to believe....? In the meantime our mini-splits on the lower floors have been conking out over the past 2-3 years - all pretty old. Said salesperson/technician from the last visit came to provide an estimate two weeks ago. Despite attempts to reconnect with him, he has vanished. I was hoping to get the AC taken care of by now as we're nearing July and it's going to get extremely hot here, but I'm about done with this company.

New England Ductless just completed a five day installation of three new Mitsubishi split systems…read moreworking off one condenser in our South Boston loft/condo. It provides primary A/C and supplementary heating for us. Overall, we're very satisfied. The project had some complex aspects that Brian, the sales rep, helped us to think through. The installation crews, under Alvaro and Carlos' leadership, were great. They worked through challenging circumstances (heat, thunderstorm) with the utmost professionalism. All were good, but Carlos, in particular, deserves to be singled out for his problem solving skills, dedication to doing the job well and his keen desire to leave the customer satisfied. Areas of improvement? We found the prices quoted for some "peripheral work" to be exorbitant (e.g. the cost of removing existing ducts and the quote we received for the replacement of our water heater). Also, handoffs between sales and installers, and different daily crews, weren't as polished as they might have been. These are small points. Overall, although "newbies" with our new system, we're delighted with its quiet performance, the freeing up of closet space, the creation of a separate zone for our guest bedroom, the elimination of "industrial" ducts and the features of the Kumo Cloud networking application. Well done, New England Ductless.

As someone previously in the home energy and sustainability field, I get asked often about our heat…read morepumps and I am constantly telling people to avoid this company. NE Ductless installed our heat pumps in 2021 and it's been one problem after another. Our air handler was faulty from the beginning and needed to be replaced immediately, they were not responsive to requests to inspect the system two years later and troubleshoot why it wasn't able to keep up in the winter months, and we subsequently had a subpar service visit from them. I knew I was really done with them when I identified that they used a product in my install that is prone to corrosion and refrigerant leaks, and they refused to do anything unless/until a leak occurs. Now, I've had a major leak into my bedroom from the air handler and it was discovered that there were several things NE Ductless did incorrectly during the install that caused the leak (including an improper joint transition in the drainage line that was kinked and caused the system to back up, drainage parts that hadn't been installed, and a drain pan that was noticeably pitched instead of level as it should have been). The company who came to fix it was really shocked at how poor of an installation it was, and of course these things were not noticed when they came for service less than 2 years prior. When I let NE Ductless know, I got a defensive email back. This company does not stand by its work and its customer service is atrocious. Run, don't walk.

Summer 2024. Units still under warranty. Will not even come out to the house and look at the…read morebroken heat pump. "We no longer provide service." Seriously! I certainly would never recommend a business that can't provide service for the units that they put in. Dont use them - if you have a problem, you will be on your own. Stay away.

Very disappointing! I was looking to install a brand new AC system. During estimate Artur seemed…read morevery professional so I was excited about potentially hiring HVAC Industries. Unfortunately, even after they seemed to be "working" with me, every other follow up email or call was either ignored or given a note "he is out of town and will get in touch when he is back". I waited for several weeks and wasted precious time with this company even though I specifically asked to just let me know if they can't take the job so I could move on. After reading other reviews, I realized that ignoring a customer was a trend with this company. Oh well... Thank goodness there are other more reliable HVAC companies out there so I do have a beautiful system installed at my home now by someone else!

Of course. I will gladly share my experience that I had with…read more Suburban . Updated my vacations home central air earlier this month. The technicians had a bit of travel to Cape Cod. On time and very knowledgeable. My central air quit on me this week in my home in the Boston area. Quit on me on one of the very hottest couple of days this month Was not expecting a visit for at least a day To my surprise the technician showed up and problem solved. Technician Dan and Mike were superb !!!!!! Will and have recommend Suburban to my friends and family. My apologies to the technicians who worked on Cape Cod for not knowing their names they were great as well. I was not present for that project. Judy D

Awful experience to date. We are a small local non profit and the heat pump install was faulty and…read morenow the humidification unit install is failing. No communication, reps show up and leave without any updates or status. A service visit this AM has led to a complete failure of the humidification system which is critical to the protection of items in our gallery. Will not recommend to anyone commercial or residential. Stay away.