Jason serviced my 22 year old furnace. He was great and explained everything involving the…read moredifferent parts that would most likely need to be replaced within the next year or so. He also gave an estimate for the parts and for a new unit.

I met Jason, after an AC failure on of the hottest days of Summer. Jason contacted me promptly,…read moreprovided all the details and was upfront about everything including his service fees. He was at my place at promised, and got to work. He explained everything as he motored on and worked the problem. He came fully prepared with every possible part monitor upgrade and suggested only what was required. He was very pleasant to work with and was very easy to talk with. I would definitely recommend using Donovan Mechanical and request for Jason if he is available.

Extremely happy with the services provided by James. He installed a 6 unit/2 compressor heat pump…read moresystem in our 150+ year old house in about two days, demonstrating superior knowledge of the system and suggesting actually aesthetically pleasing choices for ducting etc. that many other contractors ignored. Price was reasonable for the scope and system specs, and James was extremely responsive and patient throughout the whole process. We also really appreciate James's help coordinating with MassSave (including some truly terrible inspections), ultimately enabling us to claim our full rebate. I'd highly recommend working with James, and we will continue to reach out to him for all our HVAC needs!

After a 3-yr search and MANY bids for a new HVAC, we settled on James Wu, who installed our system…read morelast month and proved the research paid off. Below are things I wanted to know before choosing a contractor; maybe it will be helpful for you. Our situation: 100+ yr old home with current boiler in basement. We recently insulated our walk-up attic - that would both freeze and melt items stored there - with closed-cell spray foam (more research there), added drywall and will use it for storage. This is where the air handler and ERV (for ventilation) went. Our upstairs is now ducted, with one vent running through a closet on the 2nd floor to 1st floor. We also added a Mitsibishi floor mount unit and a ceiling cassette on 1st floor. So, we had a VARIETY of equipment installed, requiring a contractor experienced in not only ducting, but mini-split installs with both a ceiling cassette and floor mount unit. We did not want the large wall mount mini split units. Our walls/ceilings are PLASTER, (metal wire mesh and cement-based): cutting them is a JOB. And, we wanted the floor mount unit RECESSED. COST - James was in-line with our other bids, which came in between 27k and 39k, largely depending on equipment recommended, with ceiling cassettes costing more. Many contractors simply would not install them, and wanted to run ducts in the corners of all upstairs rooms to first floor, which to us was a last resort. COMMUNICATION - James is very responsive to texts, emails, and even more importantly, he is a fantastic communicator. He is very calm, not pushy, explains things in an easy-to-understand way that clearly shows he knows his business. I actually told my husband after he left for the first time, "I think we may have found our guy" just based on his personality and knowledge. He's likeable, which isn't a requirement, but definitely helps. EXPERTISE - This is what truly sets James apart. Our needs were fairly complex, requiring interior ducting, 2 outside units with exterior line sets, and recessed ceiling units, but also RECESSING the inside floor unit into an interior wall. We've overseen several renovation projects recently and could tell these guys knew what they were doing. Also, they were perfectionists, and paid attention to details you don't often find with contractors. DEPENDABILITY - Not a single missed appt. Showed up on time with clear communication. The job took a week. He also helped with Masssave paperwork. They cleaned up after themselves each day, which we appreciated. KNOWLEDGE - Extremely versed in Mitsibishi equipment. He's a Diamond Contractor, which extends our warranty, but we'd have chosen him regardless. Every question I had about these units (cassette and floor unit operation, air handler, ERV, outdoor units, thermostats...) he knew the answer to. When I researched anything specific online, from multiple and trusted sources, I found the info he'd given me to be correct. I trust his knowledge and I don't automatically do that. One example: our ceiling cassette has an internal thermostat and it's off by several degrees regularly. I researched it and found we likely need an external thermostat separate from the unit to measure the room's temp. I texted James a photo showing the inaccurate reading and his immediate reply, "you need an external thermostat. I'll install one." That's what I'm talking about. INTEGRITY - Example: After the permit inspector left, James explained his philosophy on inspections. Each city apparently has different requirements. He learned several years ago how strict one particular city was, requiring a blower test to determine air tightness and the passing score was 4% or less. He got 4.1% and city wouldn't pass it. This required a lot more time/energy to go through everything and another test and more $$. So, now James says to his guys, "We install to the strictest inspection every time, regardless of the specific city's requirements, so we don't ever have to redo anything." In our case, the city didn't need a blower test but if they did, I feel confident we would have passed! I don't often take time to write reviews, esp this lengthly, but I felt it was warranted here. Finding an HVAC contractor is HARD; it's time-consuming and complicated. And a lot of money. Three years of research finally led us to James and now, looking back, it was worth the wait and headaches in research. I would highly recommend anyone in the market for a new HVAC, especially if it involves Mitsibishi and especially ESPECIALLY if it involves recessing any equipment like ceiling cassettes or wall units, to consider James Wu. He and his team are uniquely skilled in their work.

We were given no information about the timing of when the person would show up and or how long it…read morewould take. When they showed up 30 minutes late, we asked if it's possible to reschedule. The person who came was extremely rude and said just cancel and would not allow us to reschedule. This business is poorly run.

Easy communication, clear pricing, fast service, provided pictures of everything they did.read more

Farshid and his team are top notch, professional, and know exactly how to fix your HVAC issues. We…read morehad a major issue of lack of ventilation in a new home since it's energy efficient (aka air tight), and we had high C02 levels in our basement where our bedrooms are located. We had several HVAC companies come out to diagnose the issue, but only Farshid was able to solve the issue with an easy and inexpensive solution. I highly recommend Farshid and his team for any HVAC needs!

From the owner: Newton HVAC is your local HVAC contractor for furnace installation, cooling system repair, bathroom…read moreventilation systems & more! Call in the Newton, MA area. now installing new fresh-aire UV whole house air treatment systems for commercial and residential buildings. Protects against and kills indoor pollution such as VOC's, viruses, mold+germs.

A gentleman Joe came for a inspection. I asked for a quote and was told he will give it to me…read morelater. But after that I did not hear any feedback. I message Joe once but did not get back. I really have no idea on if he want to get the project or not. No reason is given at all.

Our home's central AC unit died a handful of weeks ago, and I reached out to Joe at Spectrum (got…read morehis number from searching on Google). Joe came out the next day and examined our system, which was quite old, and he said we'd need to get a new system (compressor and air-handler). His quote was very reasonable, and he said he could order the parts and start in one week (I thought this timeframe was fantastic). Joe and his crew installed the new system over two days and I was very happy with their expertise and conscientiousness. They left our place as clean as they found it, and our house is always comfortable now (even during the super-hot days). Joe is old-school, and I mean that in the best of ways. I highly recommend Joe and his team at Spectrum Heating & Cooling!

Our experience with George Hernandez from MacFarlane was wonderful! He was professional,…read moreknowledgeable and got the job done! He got our A/C up and running properly. We would request him again without a doubt!

Is anyone else having problems with MacFarlane Energy of Dedham, Ma?…read moreI've been a customer for many, many years and always paid my bills before they were due. They've been great.. up until recently, when they started advertising on TV! I'm on Automatic Delivery and I noticed that my Oil Tank Levels have gotten quite low before they've come to fill the tank the last couple of months. This month it's even worse! I called them on Thursday because my tank was showing less than 1/8 Tank. I was worried about running out of oil and my pipes freezing in this extremely cold weather. They assured me I'd have oil delivered by Saturday. It never happened! Currently, my oil tank gauge is reading "Empty"! I called again today, Saturday Afternoon at 3:30 pm. I got the answering service who told me the office was closed but that a service technician would call me back. It is now 7:40 PM and I still haven't heard back from them. A call back would be nice, so that I can get an update and/or if I need to call someone else to deliver fuel! Not knowing is the worst part! My anxiety is Over the Top right now because running out of oil and losing my heat (as well as damage to my heating system) is just hours away because of their INCOMPETENCE! This is totally UNACCEPTABLE & UNNECESSARY!

What a great story to share about a true Father and Son Business…read more After serving our country proudly in the United States Air Force and Marines, Arthur, Senior, a noted helicopter mechanic, actually flew them too, started a business with his son Arthur and it's been blue skies since... They are a A+ class plumbing company located right here in Needham, MA. They are military grade with their work ethic, attention to detail, and exactly matching and addressing the needs of the home owner. Honest to a fault, Arthur(2) - easy names to remember for both father and son, care about their clients and have been in business for so many years that the only thing that matters is the quality of their work, they live by their name and is one built on years of trust and reliability. When I first moved to Needham, I knew that I had to have a great plumber as it's an essential service to have for your home and did my research, thank God I found them. A one of a kind business that treats every client as family. I trust them and will do business with AJ Carey as long as they are servicing the community. Thank you!

Mr. Carey came over to my home immediately and took care of my leaking faucet. Fabulous service!read more

First of all, they responded to my request super quickly, made their schedule available and…read moreflexible, that took our anxiety off our shoulders right away :) On the scheduled day, gentleman who's name is Andrey came for our rescue. He was communicative, on time, just a great person overall. He is also right on point, no bull. His diagnoses were thorough but quick, and he's got to work immediately. He found all the faulty jobs the previous contractor did, made everything work properly. He was working with their plumbing specialist via phone camera to look over everything physical, as he is a HVAC technician - which he was tremendously, tremendously knowledgeable. I can not thank him and Green Flow Solution enough for their fantastic ability, these guys are a real deal. Oh, did I mention they were very reasonably priced? We will be calling them for our every heater/HVAC/plumbing /AC needs in the future!!

Called for a regular steam heater maintenance. Didn't even clean the low water cutoff probe. I…read morecompared the quality of work with others on the Youtube, big difference in terms of quality. Not recommended.

Great service and great work. He listened to all my concernsand questions. The price was great.read more

I can't recommend Lance and his partner enough. I had a fairly complex dryer duct issue that they…read moreresolved quickly. So great to have fast and reliable service professionalsl Thank you!

I called this company on Nov 14th asking for our boiler to be serviced. The previous owner used…read morethis company so we thought we couldn't go wrong. Jessica from the company wanted photos and I sent it to them and they reached out again two days later asking for what exactly we needed done. However, that was the last I heard back from them. It was around Thanksgiving so I tried to be patient. I called 3 more times, each time repeating all my information to these people. They all said I should reach out to them and Jessica directly but I never heard back from her or any of the other employees. I gave up on this company and went with Heritage. I would go out of my way to discourage others from using this company. I do not even know the prices but if they can't ever schedule an appointment for you, what is even the point of knowing the pricing?

Highly recommend Kerrivan Lane. We've used them exclusively for propane, but we also have an oil…read moreburner as a backup. This past month, we had to use the burner and needed to refill our oil tank. When I called the office to explain our situation, the gentleman on the phone was very helpful. He informed me that since they had never supplied us with oil before, they would need to inspect the tank before filling it. I expected a sales pitch, but he never tried to sell me anything--just straightforward, professional service. I called on Monday, and the delivery arrived as scheduled--actually a bit early, which was great--on Wednesday morning. Paul, the delivery tech, was fantastic. He's a very affable guy and we chatted as he did a very thorough job inspecting not only the tank but also all the connections, up to and including the burner. I was impressed. From the initial phone call to the inspection and delivery, the entire experience was seamless and positive.