We loved NLVC when we started with them. Everyone was great and our dogs were loved by the vets…read moreand staff. We have changed vets for Jasper, our 13 year old Jack Russell/Besenji mix. Our Kolby passed on 12/22/25 with undiagnosed (by NLVC) kidney cancer, he was 11 years old and very active in July. On August 5, 2025, we took Kolby to NLVC and saw a "new to us" doctor, Dr. Callan, because he had a seizure/passed out over the weekend, not eating well, vomiting and peeing in the house. Dr Callan did a urinalysis and Sr. Wellness Panel. Kolby was put on Proin for peeing in the house. (One month prior to the seizure, Kolby had a wellness visit on July 10th with a "new to us" doctor, Dr Paul, and everything was ok). After the seizure he acted like he felt fine but we obviously wanted him to be checked out. Dr. Callan did the bloodwork and said for us to just watch Kolby and video him if he has another seizure. The bloodwork showed everything as pretty much normal and the Proin seemed to help with the uncontrolled peeing. On September 2, we had Kolby's meds refilled (Proin and something for nausea). On November 18, 2025, we took Kolby back to NLVC and saw another "new to us" doctor, Dr. Omlor. We took Kolby because he was losing weight due to his decline in appetite, vomiting and chewing his hair off. Dr. Omlor gave Kolby IV fluids and an injection for nausea. Keep in mind, my husband and I trusted this veterinary clinic and thought we were doing the best for our Kolby. On December 9, 2025, due to Kolby's decline in appetite, weight loss and hair loss, we took him back to NLVC. Again, he saw Dr. Omlor for a recheck. Kolby had a significant behavior change in the past week. He was barking at nothing, staring into corners and peeing in the house again. Dr. Omlor said that "The behavioral changes you're seeing could be related to something called cognitive dysfunction syndrome, which is similar to dementia in people." At this point we should have asked them for x-rays, but we aren't doctors. By Saturday, December 13th we headed to Urgent Care in Newark. They immediately performed x-rays and found a mass in one of his kidneys. They made us an appointment for Monday morning at Pinnacle Veterinary Specialist in Glen Mills, PA. They performed an ultrasound and found that the kidney mass was cancerous and had now spread to the other kidney. He also had a blood clot that could move at any time. They suggested that it would be compassionate to go ahead and euthanize him. We couldn't leave him there. We opted to bring him back home and make him as comfortable as possible. We did and one week later we had to let him go. There are no words to say how much that little Prince was loved and horrible to think how much he suffered from August to December. We truly believe if we had a regular vet who was the only one he was seeing, they would have suggested other measures to diagnose him. NLVC failed us. We called today to get Jasper's records and I let them know about Kolby. The girl who answered the phone didn't identify herself and when I said something about the vet revolving door, she said that they "have a lot of veterinarians". We needed consistency and someone who would love our dogs. There have been several staff members there who were wonderful and we also love Dr. Meredith and loved Dr. Gruber. Unfortunately, Dr. Gruber left long ago and we never see Dr. Meredith anymore. It also appears that many of the staff members that we loved so much have also left the practice. The young lady who answered the phone today was just doing a job. No heartfelt compassion - all that I got was a "sorry for your loss". Yes, and we are sorry that we have to leave and cannot recommend your services. RIP our sweet Kolby - aka Little Prince...

Took my new kitten because he had extremely dirty ears. Vet doused ears with cleaner and used big…read moreqtips and took 15 minutes to clean them. One week later his ears were filthy again. Took him to VCA people's plaza and vet said it was an ear infection and put my cat on medication ear drops. Vet said his ears should not have been cleaned. Ten days on ear drops, and infection is gone. Looking at reviews on yelp, and my own experience, I'm wondering if the "vets" at New London are really vets? Is there any kind of agency that checks on this kind of stuff? Anyway, don't take your animal there if you care for their wellbeing.

The worst. Used to be the best. They use boarding to charge 4 times more for shots that aren't…read morenecessary. Cost $90 just to make a evaluation appt. And then the costs go up. Even though the animal is current on the required shots. They will find more just to make more money. Complete scam. Avoid this vet at all costs. You'll be sorry if you use them.

We have been coming to Dr. Wilkins for years but in the last year with his only working part time,…read morethe quality of service has plummeted. Today, i stopped by to pick up a prescription for my dog. I waited at the counter while a receptionist completed her Facebook posts on her cell phone (I watched), then the first thing she said after I said "can you help me?" was "do you have a mask?" While she was looking up my dog and not getting the job done, another tech came into the reception area, grabbed my prescription and said here you go. The girl at reception was still staring at her computer as I walked out. Dr. Wilkins, please get some front desk staff who better represent you.

When you have Ferrets you need a quick reacting Vet because they go downhill so fast. These folks…read moreare great. Have had 2 appointments after same day calls and our ferrets were treated and taken care of. I have seen about 3 other Vets with our ferrets and I like this one hands down the best yet.

Dr. Muse is a great guy and cares very much for the animals he treats. We brought our ferret, Ruby…read morefor a vaccine and she had a bad reaction to the vaccine and started dying right in front of us. Dr. Muse promptly gave her treatment while also keeping us calm. She was a little touch and go for a few minutes but after he treated her, she began to recover quickly and within 24 hours she was back to her old (bad) self. If it were not for the quick actions and caring heart of Dr. Muse, I don't think Ruby would have made it. For his trouble, he got a handful of ferret diarrhea. This vet office is pretty pricey, I will admit, but their service and heart is worth the price when you're taking care of your family. Thank you, Dr. Muse. Ruby thanks you as well. She feels bad about pooping on you but is grateful you helped her feel better. She wanted me to relay that next time, she won't be as hard on you!

Thank you so much to Dr. Stacy and team today. I had to decide to put my cat down and the team…read morethere was wonderfully empathetic. The doctor especially faced the decision with me and I really appreciate her for that. I did not feel alone. Thank you, Dr Stacy.

We love taking our fur baby here, and our fur baby enjoys it too. Willow Grace Veterinary Hospital…read moreis an absolute gem in the world of pet care. From the moment you step through the door, you and your furry companion are greeted with warmth, compassion, and top-notch veterinary expertise. The staff here go above and beyond to ensure that every pet receives the personalized care and attention they deserve, taking the time to listen to your concerns, answer your questions, and tailor treatment plans to meet your pet's unique needs. With their team of dedicated professionals, Willow Grace Veterinary Hospital is truly a haven for pets and their owners alike, providing peace of mind and exceptional care every step of the way.

Don't trust this place or the vet!! They gave my kitten an bad infection!!!…read moreWhen I initially took my kitty in for pre spay shots, my kitty was extremely calm sitting on the table as they overlooked her and handled her. They even mentioned how well mannered she was. They took her in the back for shots and came out and said my kitty bit a vet tech and they were going to have to report us to the health department. Mind you my kitty has never shown aggression before. They also mentioned they had an hard time giving her the shot (finding the vein!) She had a bandage on her arm and when I took it off she was bruised and a nice amount of blood on the bandage. That's alot of blood for a little kitty arm! Of course a cat will bite when you mishandle them like that!!! Not only do they charge an astronomical amount for the spay ($1000+) but they also gave my kitty an infection in the process (caused by them!) and had me pay for it! My poor kitty was extremely lethargic and sickly for over 2 weeks, we were so scared she wasn't going to make it!! They acted like I was the problem, again. I have to pay for their mistakes and they almost killed my kitty. This was nothing but a nightmare and now I tell everyone...stay far away from here!!!

After a bad experience with our last vet, I started coming here after seeing and hearing such good…read morethings about it. I highly recommend this practice. Dr. Scofield did a perfect job on recent surgery for my small dog who also has a heart murmur. She was very reassuring and everything turned out better than expected. She listens and works with me which makes me feel like we are a team helping my dog live a healthy happy life.

Absolutely the most attentive, kind, helpful staff and clinic I have ever had the pleasure of…read moreworking with. We are from MN and were visiting friends in Earlville, MD. We needed a prescription filled for canned dog food for our sick dog, and our vet, in MN, was willing to fax the prescription to Galena Animal Medical Clinic, who was willing to fill the prescription. This was an unusual situation and most clinics would not have been willing to accept a prescription from an out of town veterinarian. We are so very grateful to Dr. Lucy and her staff for helping us obtain the prescription food our little dog required. We highly recommend Dr. Lucy and her staff; they put the health of our dog first and were the answer to a very difficult situation.

Dr. O and her team are amazing. We have entrusted them with our Great Dane, Banner and our "little…read moreold man" Baxter for several years. We are so thankful for the love and care that they have all shown them both for general annual visits and for unexpected illnesses. We know our boys are safe!

Dr.Joe is amazing and very attentive to my dog and cats! The office crew has a family like vibe…read moremaking you feel at home during tough times! The vet techs are always the sweetest, I use to dread taking my reactive dog to the vet but now I look forward to it! Love love love Main Street

We had to take our cat to Main Street Veterinary, to have her nails trimmed. We saw a new Doctor,…read more& they knew she needed to be sedated, that's what Dr. Hellar would do, & there were never any side effects when he was there, And they took so long before they told us to come into the room. He never said what side effects she would have, when we got her home she couldn't walk & she can't close her eyes. I WILL Never go back again. Not happy with the office either.

I have never met a vet like Dr. John. He is so friendly and must have the best memory in the world…read more- he asks about my family, my other pets, and is just so friendly and enjoyable to be around. I have never had to wait for an appointment and the wait in the waiting room is very short - they seem to be very on top of things and have scheduling down to a science. You will love Dr. John so much you might go out and get more pets just so you can visit more often!!!