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    Atlantis Casino Resort Spa

    3.3 (1.7k reviews)
    Open • Open 24 hours

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    Response time

    11 hours

    Response rate

    100%

    Services - Atlantis Casino Resort Spa

    Deep tissue massage

    Hot stone massage

    Swedish massage

    Atlantis Casino Resort Spa Photos

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    Recommended Reviews - Atlantis Casino Resort Spa

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    The closet with 2 luggage racks!!!
    Debbie N.

    Staycation after a banquet was perfect. We didn't have to drive home. We enjoyed the casino for a little bit too. The room-one of my peeves in hotel rooms are the lack of luggage racks. Our room had 2-yippee. It makes sense 2 people in a room 2 sets of luggage!! The king bed was comfy and had plenty of pillows. The bathroom was nice, water pressure was good in the shower and so was the lighting. One interesting item was the use of comps at the restaurants. I was told we could only use them Sunday thru Thursday. Kind of peculiar that they are limited.

    Seating area
    Leticia P.

    Atlantis is usually my top choice for restaurants, rooms, and gaming. However, because of their excellent service and popularity, it can be difficult to get last-minute reservations -- so definitely plan ahead if you have the opportunity. We ordered late-night room service and Juan was very pleasant and personable. The food was pretty good, especially for the time of morning. The newly upgraded rooms are also very nice and made the stay even better. Highly recommend staying here if you're visiting the area!

    Diana F.

    Okay let's start off with the bountiful water dispensers in and around this hotel. 10/10. Purified, cold water - everywhere. That deserves 5 stars. I would stay there again just for that. We booked a king room and it had a great view of the city and mountains. Double vanity bathroom sinks and large walk in shower. I really enjoyed the seating area by the window. Very chic design. The gym was sizable with lots of equipment and free weights. They also had fruit infused water and fruits after working out. Definitely recommend. 10/10.

    Alex D.

    Everyone working here is has gone above and beyond to make me feel comfortable there. Didn't meet a bad worker there. The food is also exceptional. The rooms are great for the price we paid. It was a bargain definitely coming back.

    Linda H.

    This is a review for the lovely Lunar New Year decorations in the casino which got me excited to celebrate the last few days of the lunar new year at one of their restaurants. Unfortunately the restaurant was short staffed today and behind, so we decided to go with another Asian restaurant nearby. I did, however, get excited with the acknowledgement of Lunar New Year. I look forward to next year's festivities. Lovely casino. Great energy. Clean, well ventilated.

    Reserved a room for the event..
    Amy O.

    9/19/25- Attended the special dinner event Taste of Polynesian- luau.: Great selection of dinner entrees and amazing desserts! I enjoyed the shrimp skewers and the guava chicken and fried rice. Desserts were plenty to choose from and I enjoyed the Hawaiian cake- HAUPIA CAKE..! A really nice and organized event.. Table settings and the music band were great.

    Queen R.

    Good food and ambiance. It's nice to see how the chef cooked all your food in front of you and served them. The staff are very friendly and attentive. Dungeoness crab is so good. A must visit place in Reno.

    Hillari A.

    The refurnished rooms are beautiful, but the streaming tv service SUCKS, I changed rooms and I had to reset the streaming every 15 minutes, WTH? Not only that, but I had a room with a connected door and a stranger started unlocking it from their side!?!? Main reason for switching rooms (from 1240 to 1012), the shower in 1240 worked great, but 1012 has a prostate issue. Would I stay here again, prob not. The highlight was the restaurants - very good, surprisingly so!

    Mary V.

    Enjoyed my two-night stay at the Atlantis - note: I stayed for the updated rooms, fitness center, and location near a class I was taking. I did not partake in the casino. As expected for a casino hotel, the lobby is over-stimulating: lights, sounds, and a strong smell of smoke. But the recently-renovated guest rooms are clean and well appointed, and mine felt tranquil in comparison to the lobby. My room had two queen beds with white duvet covers, closet with safe and iron/ironing board, a spacious desk area, an empty mini-fridge (love this for keeping some drinks/snacks cool!), a coffee machine, and a spacious bathroom with stand-up shower. Each floor had a drink vending machine, ice, and a filtered water dispenser (love this too!). The fitness center, spa, and pool are on the third floor. Unfortunately the spa facilities are only available for those getting spa treatments - I get it, but do love when a hotel opens these up for all guests. I did visit the gym once for a quick treadmill run. It had a few treadmills and other machines, free weights, and more...enough to keep your routine going while on the road.

    Amazing :) and
    Eric W.

    The Friday night seafood buffet is always one eatery we look forward to having. Though it is a bit pricey The go to are the snow crab legs which I get my money back just from these. They have a great selection for whatever you may be craving. Also I do like their macaroons.. yumm

    Lynn D.

    Spa is first rate here! Enjoyed the sauna, indoor pool and hot tub before our treatments. Massages and facials were awesome-one of my favorite spas in Reno area and so many great restaurants to choose from before or after treatment!

    Winning
    Maria R.

    Had the most amazing bday on the 4 th of July at alantis casino ....Alexa our host made it all possible from the amazing steak house reservations an to top it off my amazing win.....

    Becky V.

    this place is great for reno. one of the nicer hotels/casino. walk around and take it all in. even if you dont gamble just walk around and enjoy it the buffet is fantastic - BE PREPARED to wait in line for an hour! what a good time and surely a treat to indulge. GOOD food.

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    2 months ago

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    1 month ago

    Just updating the public that Atlantis reached out to me, but only for looks nothing's been done

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    Page 1 of 43

    Ask the Community - Atlantis Casino Resort Spa

    How much is the lunch buffet at atlantis in reno?

    Maybe around $30

    What mattresses and pillows do they use? Called hotel. Pillows are pacific coast bed pillows for…

    This is an excellent hotel/casino. Great staff. Great restaurants. Lots of slots. Very nice rooms.… 

    Do they have a deposit and if so how much?

    $100

    Is the indoor pool open now?

    Yes it has reopened. It was closed briefly due to a construction accident

    Do you have underground parking?

    No. All parking is at street level

    How can I verify reservation for the hotel?

    Call the main number and ask for the hotel reservations. 800-723-6500

    Are the swimming pools open at this time?

    Yes they have indoor pool

    Has the Atlantis Put more space between the tables in the Happy Hour Bar in Napa Bistro and limited entry?We loved going in the past and want to go now but wonder if there has been any accommodation because of Covid 19. Nothing on their website.

    They have removed some bar seats and a few tables. Also there are some tables out front of the bar in the walkway. Still recommend going early- line starts at 330 and those… 

    Do you allow dogs?

    Good morning David, We allow service animals only. Thank you for asking!

    Do the rooms have microwaves?

    Only the luxury tower comes with microwaves. If you are in a room without but have a medical need for one you can request it.

    Is the outdoor pool open next weekend? We're staying and would love to enjoy it!

    Yes! The pools are opened to a limited capacity.

    Wanted to book concierge double queen but it is not available ? I checked all the way to Sept 2020. Still unavailable?

    Good morning Tiffany, please call 775.825.4700 for a more up to date status of our rooms and rates. Thank you.

    Are there EV parking available for over night guest ? Thank you.

    Yes they do,they have one of the largest EV areas of parking availability in Reno. You'll find the best parking on the north side of the building. But they also have it available if you valet park.

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    Review Highlights - Atlantis Casino Resort Spa

    “Our first stop is usually the Manhattan Deli, because they have pastrami, tongue and other specialities.”

    Mentioned in 54 reviews

    Read more highlights

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    J Resort - Skyline view

    J Resort

    3.1(278 reviews)
    3.0 mi•Downtown

    Great place to stay and eat. Great waitresses. Joe and Margiana Denise and Jessica are amazing!!…read moreBartenders are great ! Esidro. Noaha and Shane at J Paul's are all awesome. And at the front desk all the lady's and gentleman are great . Best place to stay in Reno. Need a 3 card table and I wouldn't have to leave!

    I booked a last-minute stay at J Resort (formerly the Sands Regency). I stayed at the Sands…read moremultiple times over the years and always loved the location, so I was excited to see what the updated property was like. Overall, I had a great stay! Parking was easy, check-in was simple, and my room was clean, spacious, and comfortable. The casino was also good to me! I pulled out $200 to play the slots and ended up walking away with over $1,200, so I definitely can't complain about that! My one con is the rewards program. I was disappointed to learn that spending at the resort doesn't earn tier credit the way it does at some other casino resorts. Being able to earn credit for hotel, dining, and other property spending is a great way for guests to move up tiers and gives you more incentive to keep your spending on property. Hopefully J Resort considers adding this or offering more multipliers in the future. Would I come back? Absolutely. The location, rooms, easy parking, and amenities make it worth another stay -- and the slots certainly didn't hurt! I'll definitely be back.

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    Hyatt Place Reno-Tahoe Airport - The front door, fridge, coffee maker

    Hyatt Place Reno-Tahoe Airport

    3.9(224 reviews)
    1.3 mi
    •$$

    This location is right by the airport. There is plenty of parking and of course you have to pay for…read moreparking which is about $11.50 a night. He is a third-party to pay for and they do check every night as well. The room that we have two queen beds with a couch is pretty nice and fits a good number of people. The beds are comfy and of course we have nice hot and warm water. I like the fact that it has a fridge and a good amount of space where for multiple people in the room. They actually have a pretty good spread for breakfast in the morning. They had a French toast, sticks, bacon, and hashbrowns that were actually cooked correctly. A good assortment of breakfast items like bagels and toast and spreads to put on them as well. They also had yogurt to where you could have different toppings like strawberries, honey, raisins, and other fruits to put on them as well. It has a small gym with two treadmills and a simple bench with barbell weights, but you can also use the pool which is indoors so you don't have the sun beaming at you on your head while you're trying to have fun.

    We stay at alot of Hyatt Places while traveling and this was by far the worst. The rooms were not…read moreup to date. The siding of the wall in one spot had come off and it was just laying there. The shower had water spots and needed a good scrub. The breakfast was terrible. Over cooked and small variety.

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    Hyatt Place Reno-Tahoe Airport - Oatmeal and toppings

    Oatmeal and toppings

    Hyatt Place Reno-Tahoe Airport - Exterior

    Exterior

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    Nugget Casino Resort - Nugget room key and hallway of 14th floor.

    Nugget Casino Resort

    2.2(2.1k reviews)
    3.6 mi

    I haven't been to the Nugget in years, frankly it was a hole and mostly still is…read more We had concert tickets for the outdoor venue. We heard it was redone and better. The casino is still so smokey. They either need better ventilation or prohibit smoking completely. The patrons at the Horseshoe Bar were obviously overserved. Screaming drunks, stumbling people. Honestly, where is security? Our room was on the 19th floor. It was a corner room and actually quite nice (until it wasn't) the king bed was comfy, there was a chaise lounge and 2 chairs. We overlooked a train yard and metal recycling plant. If you looked up, instead of down, the view was quite nice. Then, it happened. Hot water was running brown in both sinks and the shower. I called the desk, they said let it run. We did. Still brown. The white wash cloths were discolored. She said the cold water is okay to drink. Ummm, no. I asked for bottled water to be sent up. At midnight, when it still hadn't arrived I called the desk. No answer. I affixed a note to the door asking to not knock, just leave the water, which they did. The only redeeming quality is Anthony's Chop House. I won't ever stay again.

    Bed bugs, two room moves, and absolutely no mitigation plan!!!…read more I have never written a public review before, despite plenty of less than perfect experiences. I worked in the service industry for years and generally believe businesses deserve the opportunity to make things right. The Nugget had that opportunity and chose not to.. During our stay for Hot August Nights, we discovered bed bugs in room 1638. Security responded promptly, confirmed the issue, documented it, and moved us to room 2838. That replacement room had a long standing AC leak, saturated carpet, peeling wallpaper, and visible growth behind the wall covering. Engineering inspected it the next morning and told us we absolutely could not remain there. We were moved again, to room 1242. The frontline employees were kind, responsive, and genuinely helpful. Management was the problem. We repeatedly asked what the hotel could do to prevent us from carrying bed bugs into the next rooms or home with us. There was no laundry service, no heat treatment option, no containment procedure offered, and no written policy or protocol available when requested. We were allowed to move the same luggage and belongings from 1638 to 2838 and then to 1242 with no mitigation whatsoever. If we had picked up hitchhikers in the original room, we could easily have carried them through multiple hotel rooms and eventually home. We are now home and spending our own time laundering and heat treating our belongings because the property offered no assistance with this before our departure. Manager on Duty Cole Hughes was particularly disappointing. After initially avoiding speaking with us directly, he ultimately offered no meaningful assistance and told us, in substance, that once we left the property the problem would be ours. He then directed us back to Security, whose staff had already done far more to help us than management had. We requested management follow up in writing while we were still on property. No response. We requested information about what to do if we brought bed bugs home. No answer. We were told Risk Management would contact us in 7 to 15 business days. Before departure, I ultimately obtained the Risk Management phone number from Security myself. I called after returning home and left a message. This is what bothers me most: the Nugget responded to the rooms, but not to the guests. Moving us was necessary. It was not a complete response to a bed bug exposure. If this is what corporate ownership has turned guest service into, relocate, document, pass the customer to Risk Management, and wait for them to leave, it is incredibly disappointing. I am writing this because future guests should know: if you encounter bed bugs here, based on our experience, do not assume the property has a meaningful procedure in place to help prevent you from carrying them elsewhere or taking them home. Security and Engineering deserve credit. Management absolutely does not.

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    View from room 1844 resort tower

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    My Room at Nugget Resort Casino

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    WorldMark Reno - 10.18.25 Room 705 Main bathroom

    WorldMark Reno

    4.1(44 reviews)
    2.9 mi•Downtown
    •$$

    This timeshare property was located off of Arlington Ave, between 2nd St and 3rd St. Thankfully, it…read morewas located in a quieter part of Reno, away from the Casino action. I stayed here when I was in town to run a marathon. I didn't rent a car and it was just a short Uber ride from the airport. The unit that I was assigned to was clean with everything in good working condition. The employees that I interacted with were all very nice and friendly. The only thing that I didn't appreciate was a call to attend an owner update. During my stay, I saw that there were several food options within walking distance.

    Hubby & I just completed a timeshare exchange here through II. One of our best stays at a WorldMark…read moretimeshare resort. Pros: * we checked in a little past 4pm. We were warmly welcomed. * we were asked what floor we wanted. Low or high. We said quiet. We got room 803 facing the Eldorado * every day irregardless of time of day, the entire staff always had a big smile and a huge greeting. * our suite was surprisingly nice. It was roomy. It was clean. It was quiet. It was like a studio apartment. * the suite has dishwasher, microwave, small cooktop, washer & dryer. * walking distance to many casinos, the Riverwalk, various restaurants, Amtrak, etc. * game room, outdoor swimming pool, pool towels, free movies on loan. * Murphy bed which we didn't pull from the wall as there was only the two of us. Cons: * parking was very sparse. We were afraid to take our truck out at night as there weren't enough parking spaces on the ground floor or in the underground garage. * if your vehicle was more than 6'6" high your vehicle was too tall for the underground garage * paid WiFi. $49.95 for the week. We passed as we've got unlimited data on our phones. * II documents stated queen size bed. It was more like a double. Overall 4.5 stars.

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    WorldMark Reno
    WorldMark Reno - Murphy bed

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    Courtyard Reno Downtown/Riverfront

    Courtyard Reno Downtown/Riverfront

    3.9(130 reviews)
    2.8 mi•Downtown
    •$$

    Stayed at this property during the chicken wing cookoff. It wasn't too far away from the action in…read morewalking distance. The room was amazing to stay in. It was pretty modern compared to some of the other Marriott's I've stayed in. A lot of space in the room but I feel the restroom could have needed a bit more space. It has all the things you could want, fridge, space to make out your clothes away, security safe. They have a small section in the lobby in case you want sodas or snacks. If you are in Reno on a quick trip I'd def recommend this place. Next time I come I heard the sushi place across the street is pretty good. PS. Didn't give it a 5 star due to the thin walls. You can hear almost everything in the morning when people are starting to move around

    This Courtyard was disappointing. Damn these employees hate their customers. No hellos or eye…read morecontact or name tags or anything. Makes you realllyyy uncomfortable traveling alone. Water bottle filler in the gym. Wall AC. Microwave and mini fridge. Lots of homeless in area and sleeping on the river. Lots of bugs. Views are nothing- trees you can barely see water. There is a nice side patio by the river but bugs are plentiful. Parking is only $15 but you have to go outside and in the elevator to the garage across the street. Coffee shop across the street opens at 7ish. Courtyard "Starbucks" opens at 6:30 but again the staff is :( Room had a broken light fixtures and all the soap holders in the shower was loose with screws out. Also, the room stank whenever I came back so maybe shared with a stinky neighbor? Would I stay here again by choice? No.

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    Courtyard Reno Downtown/Riverfront
    Courtyard Reno Downtown/Riverfront
    Courtyard Reno Downtown/Riverfront

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    Spa at Grand Sierra Resort

    Spa at Grand Sierra Resort

    3.5(157 reviews)
    2.5 mi
    •$$$

    The service was wonderful! I received a maternity massage with an argan oil head massage. My…read moreattendant was so friendly and answered all my questions. The room was relaxing and well decorated giving off the perfect ambiance. The spa itself is very clean and well kept. They do have a co-ed area with a pool. The separated gender specific areas have showers, steam room, sauna, hot tub, lockers and seating. They also provide tea, coffee water and light snacks such as fruit and nuts.

    Review from spring 2025. I am super sad they don't have the 35% off for locals again this winter…read more This is my happy place! I've been coming off and on for a decade. You can't beat their locals (and CA residents) get 35% off in Dec-March Sunday through Thursday. For a 25 minute "grand sampler" massage and entrance to their day spa all day I only paid 60$ plus tip and tax. Their day spa is so nice! It's modern and decorated in a tranquil teal color (my fave). It's a 9 hour escape from my kids and normal life and it's never too busy here. They have a co Ed relaxation room, HUGE co Ed spa that's the size of a small swimming pool, separate ladies spa, ladies lounge , ladies eucalyptus steam room and ladies dry sauna. What more could you want?! Feedback for improving- they used to have overhead rain showers now they have wall shower heads. Bring those back! They used to have a mist you can spray while you shower to fill the shower with eucalyptus and lavender. It used to be chained to the shower wall. They don't have those anymore. Bring those back! They used to give you one complimentary mimosa when you arrived. No more. Bring those back! Also, my shower suddenly went extremely cold when someone flushed the toilet. That needs to be worked on for sure. My robe was supposed to be a white or ivory on the inside. I know from experience. But the one I got must have been washed on hot and the dark color bled and made the inside look just grungy. That's an easy fix for them. Even with the above I'll keep coming back and rating it 5 stars for atmosphere and local appreciation.

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    Spa at Grand Sierra Resort
    Spa at Grand Sierra Resort
    Spa at Grand Sierra Resort

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    Atlantis Casino Resort Spa - casinos - Updated September 2026

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