Rooms are clean, and smells good. Restaurant serves good food, Tiffany and Tom are fantastic servers..

Breaking down the review between the pros and cons: Pros: very clean hotel. Updated, modern rooms. Comfortable beds. Two double bed rooms was spacious for two to three people. Bathroom was nice, bright and clean with soaking tub. Many power outlets to charge electronic devices. TV has lots of channels. Gym. Rock climbing activities for a fee through a separate company in the same building. Very nice staff. Easy check in/out. Relaxed ambiance. No casino attached so you don't have to go through busy, smoky casino lobby. In downtown Reno. Less than a block away to the famous Reno arch sign. Short walking distance from the front door to the big casinos. Cons: Parking garage is across the street, not attached to the hotel itself. Valet costs $25 per day. Self parking overnight is $8 per day. Maybe difficult during the winter especially when having to park next to the curb in front of the hotel entrance. No roof over the drop off at the front entrance. AC system was a bit loud. Price is at least $200 per night. read more

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Another stay another great time. We were treated so nicely by every single person we interacted with during our stay. Great restaurant and bar on the ground level. Level 2 has a rock climbing experience for those that are not afraid of heights. Have fun! Our room was large and well equipped. A fridge plus a safe are nice to have. AC kept the temperature where we like it and the curtains kept it dark late into morning. It was also quiet day and night. A giant plus for us is the dog friendly policy, awesome. We have already booked a stay for us and family during Hot August Nights to better take in the action without having to drive. You might think about that. read more

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The staff here are exceptional--some of the friendliest I've experienced at any Hilton property. The rooms are very clean, and the hotel overall is quiet and comfortable. The bed was a little firmer than I prefer, but that's just a personal preference. Parking isn't too far away, though the presence of some homeless individuals nearby may make valet parking a more appealing option for some guests. The restaurant at this location also provides excellent service. I only stopped in for a drink this time, but based on the experience I'll definitely be trying the food on my next visit. Overall, this has become my favorite hotel I've found in the Reno area. read more

Whitney Peak Hotel Reno, Tapestry Collection by Hilton - Front of Hotel - Hotels Near Me - Reno, Nevada

Price gouging locals during a fire is bad for business. $500 a night when there is a fire and people are being evacuated! You showed your true colors last night and locals won't forget it! Dynamic pricing=price gouging. Changing the verbiage doesn't make it any less disgusting. read more

We decided to stay here again this year because we had tickets for bull riding at the Reno events center. Then we could just walk the 2 blocks no issues with parking, etc Our room had a great view of the north side of Reno. The bed is comfy. We enjoyed the large tv and refrigerator, too. We could use another outlet on the other side of the bed. One side has the clock with plenty of ports and outlets. The other side, meh. The water pressure in the shower wasn't the good at all but the temperature was perfect, so I adjusted the shower to pulsing and it helped. The front desk had some technical difficulties while checking in but both clerks were polite. Sidney checked in with us via text and helped when our key wouldn't open the Club Lounge. Next time we want to take advantage of the fitness center. There is a restaurant on site and plenty to choose from in the neighborhood. A nice staycation. read more

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We booked a room here so we didn't need to drive up the hill after I flew in late. Our room wasn't ready at 3. I called a few minutes before 4pm and Issaia was unsure when my room would be ready. But apparently he mark me as check in at that time. I requested a late check out, but Dianna was not able to accommodate me without a charge. I will be finding another location for my overnight stays. read more

Context - Honors Diamond 8 nights from Diamond Reserve Check in on line day before - room 1402 - no digital key get 610 - no explanation initially then someone extended if you want to wait we may be able to get you a higher floor. Lounge ask whether the spring rolls are vegetarian or not. "We don't know they don't tell us!" 915 pm Maintenance guy knocks on door "sorry was told this unit was empty and needed the ac looked at" Colleague gets the daily "how's it going" I don't despair them confirming my number - wonder why! Ask to give feedback to duty manager checking out at 815am but there is no one on duty! Offer to give me a card to call them later and will "record the feedback" Staff in general very friendly but this is NOT a premium or even average Hilton property! read more

This Hotel thought it was okay to charge folks that were evacuated from their homes here in Reno Nv. Due to the Hawk fire, $500.00 per night for a room. Its absolutely disgusting that this management made that decision adding another layer of stress to those of us already stressed to the max! Shame in you!!! read more

I called Whitney Peak for a room due to evacuating from one of our recent fires here. I was told it would be nearly $500 for one night and they were not helping out evacuees with relief. What an insane business model to not help the people of their community. They are putting profits over people. read more

Conveniently located in downtown Reno next to the famous arch sign. This hotel is non-smoking, pet friendly and no casino is perfect for visiting the Reno/Tahoe area. Hilton properties follow a high standard with clean rooms, pleasant staff and relaxing accommodations. read more

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Stayed at the Whitney Peak Hotel for work and overall had a great experience. The beds were extremely comfortable, and the darker walls and decor made it easy to relax and get good sleep. You can tell the hotel puts a lot of effort into keeping the property clean and well maintained. The only reason I'm giving 4 instead of 5 stars is because the front desk informed us that restaurant purchases would qualify for credits since our work covered the room. Unfortunately, that was not true! the card had to be attached to the room and the charges billed directly to it. That was definitely disappointing. That being said, the food was really good and the overall stay was enjoyable. I would absolutely stay here again for work or business travel. read more

My second stay here. I immediately realized I just lost my diamond status and so the nice perks were gone. Had it for years and immediately no love from the hotel. No free parking (which is across the street, but only costs $7), nor executive lounge. Total bummer. I still made it work and used my F&B credit at the HH, which was great! I really like the 7x water filtration dispensers on every floor. It's nice to be able to refill your own bottle. Good thinking Tapestry. read more

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My stay at the Whitney was an overall good experience, but there seemed to be a lack of staff at the front. It ended up taking almost thirty minutes to check-in with their being only one person working the entire desk. Now throw in an airplane crew who just arrived, current hotel guests needing assistance, and people trying to check-in or out, and it was a recipe for a mess. The whole time the front person was apologetic but kept calling out for the other person to come back to the desk. It was a bit odd for the whole scenario. The hotel itself though is adjacent to a few casinos and is smack dab next to the iconic Reno arch (perfect for photos). It was nice to see how walkable it was to the river and other neighborhoods. If you were in need of a libation or a full meal they had a massive restaurant and bar that was adjacent to the hotel. For those who are Gold+ members with Hilton you were even able to use your F&B credit here which was nice. The staff at the bar were super friendly. My room was quite spacious overall although the bathroom was a bit smaller that one would hope. The bed itself was super comfy though and I appreciated how chilly the room could get for one's preference. My favorite bit was the little window nook that had a slight curvature a gave a very mini panoramic view. All in all, I'm sure I'll be back. read more

Very nice hotel, for Reno, the restaurant at the lobby is great and it is nice, clean, reception personnel was great. read more

Whitney Peak Hotel Reno, Tapestry Collection by Hilton - Lobby - Hotels Near Me - Reno, Nevada

I had to come back and review the event staff and 3rd floor venue space. I held my daughter's 15th birthday here and it was perfect. I was able to customize a menu and everything turned out better than I expected. Allie and Carlie, very responsive and helpful and so was everyone else on the catering and service team. Big shout out to Christian, the head chef I believe. He made our antojitos dreams come true! The rooms also were very nice, love that this place is smoke free. read more

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This is by far the cleanest and best in class hotel we've stayed at while traveling in the last several years. They went the extra mile for us with privacy, organization and comfort with inside and out. Perfect location in Reno and walking distance for all needs efficiently met. Hats off to the front desk crew and valet who were helpful and friendly. Keep up the stellar hospitality. read more

Whitney Peak Hotel Reno, Tapestry Collection by Hilton - Hôtel and free concert - Hotels Near Me - Reno, Nevada

My bartender Jeffrey greeted me with a smile and a glass of wine. Super friendly and great service!

My recent experience was much different than my stay 10 years ago. The A/C unit was almost as loud as being on an airplane so I needed ear plugs to try to drown out the noise. It would have been nice if they spread guests out because we were next door to someone who kept coming in and out all night and morning. Their door needed grease because it was creaking and banging every time it closed. I could hear it through the ear plugs. The water pressure in the shower was weak and the hot water could have been warmer. The worst part was the smell of marijuana all night. The hallway to the room smelled like that and then the room would get indundated with the smell every 20 minutes or so. Whenever I drifted off, a strong whiff of it would come through again. It probably lasted until 4:00 am. I will never stay here again. read more

The stay was nice and very convenient. The hotel is located right downtown, which made it easy to get around and explore the area. The room was comfortable and clean, and the staff were friendly and helpful throughout our stay. The on-site restaurant was a plus the food was tasty, portions were generous, and it made dining really convenient. read more

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Our stay was good! The rooms were clean and comfortable, and the staff was friendly. Parking is located across the street, which was convenient. We didn't try it, but there's a cool outdoor climbing wall that's great for climbing enthusiasts. The lobby was nice and welcoming. Overall, a solid stay in downtown Reno! read more

Could have been a great stay. Hotel has a good location, updated, spacious rooms, and is mid price range. Parking is self or valet. We chose self as we didn't need in/out access. There is an executive lounge. I have no experience with it because the guy at check in said it was only open during happy hour for drinks. Not true. It's open in the morning too. There is an actual piece of paper that talks about it that I was never provided. So we wasted money on drinks in the restaurant when those in the lounge would have been complimentary. I have an annual lounge pass for Hilton. I have Diamond status with Hilton and couldn't believe how stingy this staff is with upgrades. This tier is supposed to receive an upgrade and there was availability in every category. Had to text and call and was told they only offer paid upgrades. Greedy and doesn't honor loyalty benefits. Not fun to beg for a "perk" that is given automatically by most other properties. Wouldn't stay here again based on uninformed, unfriendly staff and poor treatment of loyal members. read more

Whitney Peak Hotel Reno, Tapestry Collection by Hilton - View from the room - Hotels Near Me - Reno, Nevada

The best thing about this hotel is the location since it is smack-dab in the middle of the city. It is connected to the RENO sign and you can see it from the hotel itself. The restaurant is expensive and I do not recommend the wings at all. They are not crispy and pretty flavorless. The guest laundry is crappy as hell and does not work even. If you pay the amount. I was still not reimbursed for the 7 dollars I used in the machine. It kept cutting off at 6 minutes into the drying cycle. read more

Just the perfect location, beautiful, quiet and the room was so great! The cafe was delicious. It would've been nice to have a microwave, but, overall, an amazing time was had. read more

what's the price for old people our food is really good Services g my lady loves the place she snuggled up to me read more

We stayed here on two separate days. The customer service at the front desk was excellent. Our room was clean and large. The Bathroom was also clean. We did self parking for eight dollars a night. The downside is that You do have to walk a block to find the garage for self parking. We enjoyed the restaurant, which provided an excellent breakfast. I had the pancakes and they were tasty. The service was good. I recommend this hotel when visiting Reno! read more

Whitney Peak is a good option for a non-casino hotel in Reno. The location is convenient (right next to the arch! and walking distance to the river). The rooms are spacious and well-appointed, the decor fits the theme, and the climbing gym is over-the-top unique. Hotel guests get a discounted rate to climb (but I don't think it comes with any gear or instruction). There are a few small things they could improve that would easily take them to a 5 star: -More intuitive temperature setting (my room didn't go much above 62 degrees which is pretty chilly) -Attention to detail in the furnishings (for example: the bedside lamps are outside of arm's reach, the chair was facing the dresser, the hallway decorative lights were different temperatures) I only stayed two nights. I did not have a car so I can't speak to parking. I did not bring my dog though they are pet-friendly. I felt safe in the neighborhood. I got breakfast at Cafe Whitney and enjoyed it (separate review to come). read more

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The food and drinks at the restaurant were amazing, as was the wait staff. There was quite a bit of variety from humongously awesome salads to flat bread pizzas and pasta dishes to Baby Back ribs and steaks. Granola pancakes with fresh strawberries for breakfast were amazing - a short stack is more than plenty. During a 5 day business trip to Reno, I did eat some of my meals elsewhere, but coming back here was a welcome treat breakfast, lunch, or dinner! read more

This review is for the room only as we didn't eat there or use any of the other amenities. We arrived with 3 other couples after a long drive from AZ, we came to Reno for a concert. NOTE: This is a non-smoking hotel, which we loved but I know many others would not appreciate! We all used the digital check-in so our rooms were ready when we arrived. My one complaint & ironically it happened at the 2nd hotel we stay at...our digital key didn't work so I had to go downstairs to get a real room key. The desk was great, it was a Saturday night & there were two clerks working. The lobby is really pretty & they have water there which was nice. The bonus that I really appreciated is in the "lobby" of each floor is a water dispenser created to fill your water bottles, what a nice perk! Our room was very nice, roomy, clean. My only complaint, being a reader I can appreciate a comfy chair - I liked the little corner nook where the chair was placed but the chair was one of the most uncomfortable that I've ever sat in in a hotel room...I doubt that anyone ever tried them out before ordering them...I know, a dumb complaint but I'm not one to "lounge" on the bed for hours while reading. The location was perfect & the unloading area in front of the lobby was quite large so a few vehicles can comfortably load & unload at the same time. The bellmen/valet were plentiful & always held the doors open. The parking is kiddie corner from the hotel in a parking garage so if you have a disability, it would be much more convenient to use valet, otherwise, once you've unloaded your luggage, it's not that far to walk back after parking. This hotel does NOT have a casino but there are a number of hotels within walking distance, specifically, right across the street is the El Dorado which has a quite large casino, a Starbucks & several restaurants. There are numerous restaurants within walking distance & the river walk is just several blocks away. We toured the National Auto Museum & even us women enjoyed it, it's the most extensive one we've ever been to & we were in there for at least an hour, it's worth the $15 fee. We were only in town for a full day so we didn't have much time to explore much more than that before checking out. I would not hesitate to stay here again, very nice & convenient to so many other things to do downtown. read more

Isaiah and Joseph were amazing!!! Very helpful and kind ! We brought our two dogs and they loved the stay! Amazing service. Cleanly. And you're getting what you pay for! I will be returning! I will mention there was a lady in the lobby with her small dog with no leash and a woman at the front desk who did not mention their leash policy. Walking by with my dogs and my big dog doesn't like other dogs so I had to step in between the two dogs. Safety hazard and liability issue but other than that one incident on the way out, it was a wonderful stay. Thank you Whitney Peak! read more

The restaurant has an incredible kitchen for food prepared and provided in the banquet room. The appetizers were fresh and delicious, appropriately portioned. The desserts were absolutely fresh and delicious. Well worth the calories! The staff was friendly and professional. The atmosphere was classy and spacious. Valet parking is available or street parking , also. read more

Whitney Peak Hotel Reno, Tapestry Collection by Hilton - Hotels Near Me - Reno, Nevada

Super easy to get to and centrally located to most things downtown. I'm not sure if it's a plus or minus there was no gambling here but it was nice not having all the outside people that come with gambling so I guess it was a plus for the most part. Check in was easy and fast for me. I did notice the desk people treating others like it was some expensive and high class place they were lucky to be at but they treated me fine. There's a reataraunt and bar on site which was helpful. Lots of TV's and the place was nicely decorated. Room was decent size. Everything was pretty clean and neat and in good working order. The AC was loud and hard to get to the desired temp so I just ended up turning it completely off. Shower was hot and towels were big and soft. The gym was pretty lame but I'm thankful there was one and I did get to squeeze in a couple workouts with what they had. There is a big climbing gym there that was pretty cool if you're into that. Location was central downtown so it was easy to get to the other hotels, casinos and Reno event center. read more

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Hotel rooms are a bit dated They do have water refill stations on every floor. The gym is 24 hours. The Whitney Cafe is actually quite good. We ate there every morning as the food quality was hood and had a reasonable price point. The ambiance was quite nice, as well. The location is a little sketchy especially at nighttime but it is close to a lot of casinos and fairly close to Midtown (great food). read more

Whitney Peak Hotel Reno, Tapestry Collection by Hilton - Hotels Near Me - Reno, Nevada

Nice hotel in downtown Reno, conveniently located to gambling and the Riverwalk. The hotel has its own restaurant, climbing walls, a really decent gym, and its own spa. The rooms were large and the beds were comfortable, and everything was very clean. The food at the hotel was very good and the portions for breakfast were massive. The omelette could easily feed two people. Staff was very friendly and very helpful. They have a huge amount of conference space as well if you're looking to host an event and their event catering was pretty good. The hotel is only about four blocks from the Riverwalk and right next-door to the El Dorado casino. Valet parking is $25 a day. There is an option to self park for $12 a day, but the parking deck is super sketchy and a little bit of walk from the hotel. It's only a 10 minute car ride from the hotel to most places so unless you are planning on driving out of town for some reason, I would avoid a car rental altogether. read more

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Wow this restaurant has great prices compared to everything around it. The coffee was cheaper than Starbucks and good too. They breakfast was fresh and the customer service was quick and friendly. We had a group of four and did not have reservations And we didn't stay at this hotel. I was happy we tried this place out. read more

Whitney Peak Hotel Reno, Tapestry Collection by Hilton - Breakfast sandwich - Hotels Near Me - Reno, Nevada

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I want to love this hotel. For one, there is no gambling. For another, they allow dogs. And a third, they have an awesome climbing gym. And lemonade in the lobby. It on the strip but fairly quiet. Love that. However, the AC literally didn't work the first night due to a power surge (they did communicate this via text after the fact) and there was a giant fly in my room that just wouldn't die. read more

Lobby/Common Area Clean and spacious; rock climbing themed hotel; non casino hotel. Lobby restrooms are located  at the entrances of the Whitney Cafe.  Women's closer to the front desk; Men's by near the elevators.  The men restroom is clean and very roomy.  Well stocked.  3 stalls (1 handicap), 3 urinals, 4 sinks and a changing table. Cannot use fire stairs... doors are alarmed.   You will need your door card to operate the elevators. Outside perimeter  Down town location streets are a bit rough and dirty.  There is a a rock climbing wall on the outside wall of the hotel just behind the famous Reno Arc.   You probably access it thru the 2nd floor fitness center. Parking Valet Parking at the hotel Self Parking is at a parking structure about 1/2 block from the hotel. Fee is $7.00 per day; you take a ticket then pay at the gate with a credit card... I did not see a payment machine. Staff Front Desk Staff Friendly and helpful. Was not greeted as a Hilton Honors Member.  Was able to change room type from King to Double Queen  Check In and Out No issues.  I usually use the App, but the App has been down since CrowdStrike crash.  Housekeeping Staff  No interaction Food Staff Only Whitney Cafe.  See that review for details. Shuttle Driver/Valet Valet was helpful in directing me to self parking due to street closures Room 625 Room is spacious but dirty.  There is dust on top of the headboards.   The window rails are dirty and the carpet in front of the windows needed vacuuming. Fingerprints on TV. The closet had 2 robes and 2 disposable slippers.   Pretty cool.  The ironing board and iron and room safe. There is a good size room fridge with freezer shelf. Keurig branded K-Cup coffee maker. Outlets are behind furniture. The HVAC air output is exposed grill so you can see the hardware there is no filter or cover.   The AC works really well... too well.   Had to turn it off.  The air filter has been changed and cleaned. Bathroom is well stocked and supplied, the are under the sink needs to be wiped down, especially the upper left corner.  The bath tub stopper is either the wrong size (too long for the drain) or the stem that secures the stopper to the drain is broken.  Either way, the stopper does not seal.   Guest Internet Had a hard time connecting... kept failing to authenticate my login. Food/Restaurant only - Cafe Whitney.  Separate review. Gym/Pool This Fitness Center is amazing.... It's one of the most complete gyms I have ever seen in a non resort hotel. There is a rock climbing feature (from my understanding the rock climbing is not free) hotel guests do have a discount. This hotel is definitely aimed at the climbers....truly incredible. Did not see a pool, but there is a sauna and steam room (sorry did not get a chance to check it out) Guest Laundry Was closed and out of order Ice makers Pepsi branded vending machines are located with ice makers.   Vending machines sold out of all products.  The water filter was a pleasant surprise.   The one on our floor was out of order after we got water from it.  But you can go to other floors to get water. Guest Elevators 3 centrally located.  Lobbies are clear but all the carpets need vacuuming. read more

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Didn't know what to expect but it was good. Excellent location, right in middle of all the casinos and close to highway. Valet $25. Friendly staff with restaurant and bar attached. No casino in building so no cig smoke whiff. Close to river walk. Room was comfortable and quiet. Could only hear noise if outside door but not much noise at all from down below. Quality gym. A little island of sanity in a busy area. Would stay again. read more

Beautiful clean hotel in the middle of downtown Reno. Gorgeous property with incredibly friendly staff. While my trip was incredibly short and I did not get to utilize all the amenities the room itself was incredibly comfortable with a coffee machine and view. The hotel has an onsite 24/7 gym and a Sauna which is open at 8 am. Additionally the onsite Cafe Whitney restaurant had great coffee I was able to order to go. Valet parking is $25 a night which is reasonable for the area. I would stay again when in town. It is a Hilton Tapestry hotel. read more

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This is an interesting hotel with a rock climbing wall built on one of the outside walls. We stayed here because it has no casino and is supposed to be smoke free. To me, the air seemed pretty stuffy, maybe because it is a pet friendly hotel? The staff were friendly and polite, always holding the doors open for us. The room was a nice size and had a lovely view. The HVAC in the room was incredibly loud. The nightlight in the bathroom flickered like the Bate's motel. The sliding glass shower door would not stay closed. Also, the tv mysteriously turned itself on in the wee hours of the morning. The glowing light woke me up. Not the best night of sleep ever (though the bed was comfortable). We had breakfast at the restaurant on the first floor. Very large portions. Food tasted good and was beautifully plated. read more

Whitney Peak Hotel Reno, Tapestry Collection by Hilton - View from our room. - Hotels Near Me - Reno, Nevada