I was seen by a MA by the name of Ariana. I have to say she was the most thorough, professional,…read morepatient, empathetic, caring medical assistant I have ever seen. I have had 2 strokes, carotid artery surgery, 5 spinal fusions, 2 staph infections so there was alot of details she needed to put in her notes. I never felt like she was rushing as a matter of fact she was so professional and precise at making sure her notes were correct. Shout out to Adriana for your excellent work and professionalism. Next I'd like to acknowledge Dr. Cindy Tang who also displayed such professionalism and throughness during my eye exam...I definitely will not be going back to my old optometrist especially after the care I received from optic eye care.

I called and confirmed with the receptionist multiple times to ensure they take my insurance. After…read morearriving I was taken care of and then failed to be told that that my insurance was not taken there even after confirming it was. I requested a refund for a 250$ consult. Their employee Failed to notify me on my insurance and do not want to refund me. I have called Multiple times and emailed and they are not responding. A mistake on their end and they can't hold themselves accountable

As an updated review - Dr. Chung very nice and patient with my mom. We saw him during my mom's…read moreappointment. I thought she will be seeing Dr. Linda Vu, but so far everyone seems great! He answered all of our questions and concerns. Sarah, who we had a consultation with to purchase glasses with, is honest and not pushy. Selection of frames is small compared to other places though. Parking lot is available and it is free. However it gets full quickly at times. There is parking available on the street too.

I worked for an Ophthalmologist for 52 yrs. Retired 2 yrs now. I was Lost because I needed…read moreCataract surgery. Since I was coming from one of the best yet He was retired I did not know what to do. I heard of Dr. Vu . Now I have found someone like my previous Boss, my friend n retired Dr. I now refer everyone there. Trust me, here is a DR n staff that are very caring n know what they are doing.. My vision is perfect after having both eye done for Cataracts.

Me and my 90 year old mom have trouble with the receptionist that answers phones and is in charge…read morein the receptionist area! Very rude!!!! While another chunky receptionist just sits there talking to her while she yells at us! She is very unprofessional! I will get her name next time! Im thinking of changing my mom's optometrist but she really loves him and his professional work ethic!! Please Doctor get rid of that Menopausal Grouch of a woman please!!!!!!

Did not notify anyone of the change and employee does not know anything about how handle customers…read more Called office on Wednesday no one returns calls . I paid for a service and someone should stand behind it or refund people . Instead of trying charge me again

The doctor initially worked on the wrong eye leaving my eyesight bad. I called back to see if they…read morecould give me some eye drops for the pain I was experiencing the next day they promised to call in a prescription which they never did and they never even followed up with me to let me know what's going on. Good luck.

They scheduled me for one location then said it was for another location. I called and they said to…read morewait for the staff to arrive. I called again 10 minutes after my appointment only to be told that they set my appointment In another location. I cancelled the appointment and will be looking for another doctor. No good at all

Dr. Lai gave my 90-year-old grandfather a special price because of how expensive cataract surgery…read morewould've been for us. Given that my grandfather had a severe astigmatism on both eyes, it would have cost us an arm and a leg for those special lenses. For him, he saw my grandfather and wanted nothing else than to actually help him. In addition to his genuine generosity, the process through out all of this was very smooth. As someone who is a full-time student, working, and looking after my grandparents I really appreciated how simple things were. Even when I tried to thank Dr. Lai, he explained that he was just happy to see my grandfather doing much better. Sincerely, from the bottom of my heart, he really made a huge difference for my family and I.

What an amazing ophthalmologist. Dr. Lai, has been taking care of me for the past three years, and…read moreI'm very very happy with his staff. Dr. Lai has the most advanced tools and equipment in his office with the highest technology. It's not just a cosmetic job here. It's the knowledge and experience throughout many many years with the highest education from this doctor. He has multiple achievements and awards. He will tell you straight in your face, which will be the truth with his experience. It's always best to hear. Good news and bad news. that's why I chose to be a patient of the (Rosemead) Eye Center. Thank you for being there when I need the top notch ophthalmologist...

I've been coming here almost 5 years great doctors and the girls. Great selection on the…read moresunglasses and reading glasses

This Optometry office is so friendly. Rosa and Judith are so nice and make you feel at home. Love…read morethere energy. Happy my husband found this place.

My experience at Focus Eye Center was absolutely incredible. I can't imagine going anywhere else…read morefor anything eye-related. The entire staff was wonderful, and Kyle in particular was professional, kind, and extremely attentive. He explained every step of the process clearly, helped ease my fears about the quick, noninvasive procedure, and never made me feel rushed. He took the time to answer my questions, demonstrated what to expect, offered me water, and made sure I was comfortable throughout the visit. Since this was my first experience at an eye clinic, I'm especially grateful that Kyle made it such a positive one. He is the reason I would come back with no hesitation. Dr. Jones and Dr. Khine were just as lovely and welcoming. They treated me as though I were a close friend or member of their family and made sure all of my needs were taken care of. They both reviewed the procedure with me beforehand and explained everything they were doing throughout it, which made me feel comfortable and reassured. Focus Eye Center is truly a gem, I've never experienced such kindness. Don't think twice about coming here just make your appointment as soon as possible.

AMAZING physicians! PROFESSIONAL/CARING staff!…read moreHands down, the best eye care center in the Southland. Dr. Kay and her incredible team provided excellent care. A million stars!!!

Horrible office and Horrible service. Took my mom for an eye exam. Her appointment was at 10:45am,…read moreI'm posting this review at 1:05pm! They have everyone waiting in the lobby for HOURS! I inquired about her long wait and was just told that others are waiting before her. There's people sleeping in the lobby because the wait is so long. They seriously need to improve their efficiency and waiting times. Please DO NOT USE THIS OFFICE unless you're willing to suffer through HOURS of waiting. DLP, DO BETTER!!!!!!

The staff is generally courteous and accommodating, although they could show greater attentiveness…read moreto older patients who may have difficulty hearing. Additionally, if DLP Eye Group expects patients to arrive on time for their appointments, it's only fair for patients to expect timely care in return. Unfortunately, we've frequently arrived on time--or even early--only to wait 30 minutes to an hour before being seen. There also appears to be a pattern of billing for repeated basic exams, such as routine eye chart tests, that may not be necessary for the specific reason for the visit. This raises questions about the motivation behind these practices. Profit, perhaps? Lastly, despite repeated concerns raised by patients, DLP has not addressed these issues in any noticeable way.

I was quite impressed by San Gabriel Retina. I was concerned I had a tear or detachment in my…read moreretina (it turned out just to be posterior vitreous detachment) and they were able to get me in quickly. The office is very clean and professional, and both the tech and Dr. Zhang were great communicators. The care was excellent. I will recommend this practice to my friends.

Fairly stress free treatment…read more My optometrist referred me to see Dr Jiang due to a horseshoe tear on my retina. After examination, Dr Jiang confirmed the presence of the tear and recommended laser treatment to prevent potential detachment in the future. He informed me treatment can be done right away and asked me to sign the consent form. A couple numbing drops later and he began to laser the torn spot. After about 5 minutes, the treatment was done and it was practically painless. The only sensation I felt was slight pressure on the eyeball from time to time. Overall, this was a lot less stressful than I imagined. Highly recommend Dr Jiang!

I've been coming here since 2016 for my regular checkups and contact lenses. Dr. William is…read moreawesome. He and his team always take care of you and make the whole process easy. He does a very thorough exam every time and makes sure everything looks good with your eyes. I also appreciate that he's helped me out with extra contact packs when I've been running low. They take most insurance. I've been using VSP here with no issues. Pricing on contacts is also pretty comparable to other places, which is another reason I keep coming back. Overall a solid and reliable spot. Definitely recommend.

The front desk staff member had a very unfriendly attitude. While I was trying to choose a frame, I…read moreasked if we could get a recommendation from another staff member. She told us that we would need to make an appointment with him, even though he appeared to be available and she didn't make any effort to check. Additionally, while we were still looking at the frames, she took them from the tray and put them away right in front of us. This felt very rude and unprofessional.