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    Atlantis Plumbing

    3.9 (84 reviews)
    Open Open 24 hours

    Services - Atlantis Plumbing

    Plumbing inspection

    Atlantis Plumbing Photos

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    Before

    This morning I went downstairs to my basement only to find I had a PVC pipe leaking at the "elbow" joint. I'm a big YouTuber so I thought I might consider trying my hand at it. I quickly changed my mind. Did not want to spend my Saturday with guess work. I had to turn off the water to the house so naturally that suggest this is of an urgent nature and required immediate attention. I sent a Video to Atlantis to see if I could get a reasonable estimate as quickly as possible. Rick was the person I spoke with, he reviewed my video and quoted me $525.00. I was eager to get this done so I immediately responded "yes." He promised (because I asked) if the quote was firm. He said, yes and guess what....it was the price he charged. Not a penny more nor a penny less. He arrived in about an hour or so with a gentleman name Tim. They both came inside, closely viewed the job and told me they would be back shortly, apparently needed additional supplies, they returned very timely (less than 30mins) and shortly afterwards the job was completed in less than 25mins. Must say that was the quickest $525 I ever spent but that's the cost you pay for professional service you can't do on your own. It is 4 hours later no leaks. I'm told I have a 6 month warranty and that my water pressure PSI is 82 and it needs to be lowered. He quoted me $575.00 to take care of it when I'm ready. I would recommend them. Both were friendly and professional. Robert was very knowledgeable and efficient. Good team Robert and Tim!

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    3 months ago

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    2 years ago

    Prompt, friendly, skilled...and did I mention they're total straight shooters? Always have great service from these guys!

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    5 years ago

    They came over, dug down 2 feet and fixed a pipe leak. Took about an hour. Charged over $700.

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    Page 1 of 3

    Ask the Community - Atlantis Plumbing

    Review Highlights - Atlantis Plumbing

    John showed up for the service call and let me tell you, as professional and down to earth as they come.

    Mentioned in 11 reviews

    Read more highlights

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    One Way Septic - Installing new-drainfield

    One Way Septic

    (35 reviews)

    They are good, honest people. Got the job done and did it right. They were up front with the cost…read moreand also very reasonable. We hope not to have any more needs with our 50 year old septic tank but will definitely call them if we do.

    I had them come out to pump my 1,000 gallon tank and was quoted 485 over the phone. The reason I…read morecalled them was because my bathroom had smelled a bit like sewer the last two days and then the morning I called them, the shower wasn't draining as quickly as it had. The last time we had the tank pump was 5 years ago so I figured that's what it needed. They have this bait and switch scam where they tell you it's going to be $485 to pump it but then they show up and they tell you there's an over full fee of $200 and if you happen to have any Kleenex or wipes in your septic system they charge you another $150 trash fee. So by the time you get your septic tank cleaned out it could cost you almost $1,000! They advertise $485 to get you in the door but then they jack up the price with extras. You're better off just to pay a competitor $600 and not get up charged at all. They will do everything for $600 and not add on charges. Ridiculous things. There are a lot of septic tank companies in the Atlanta and Douglasville area. Before hiring this company, please get a few estimates and don't fall for there their price. Gimmick to get them on your property. EDIT TO RESPOND TO OWNER'S COMMENT: Has there ever been a routine? $485 pumping? I can almost guarantee the answer to that question is no. You use the $485 to get people to let you come on to their property. Once you're on their property you have a $285 cancellation fee if they reject your up charges and high pricing. You've got this scam really well figured out and I hope future customers understand what you're doing. It's very obvious. In the future I will just go with the middle priced septic guy and if they try to up charge me with trash fees or digging fees or over full fees I will tell them no thank you and call the next person. I think it's very shady what you're doing with this bait and switch pricing tactic. The only reason you gave me a $50 discount is because I told you that I would have to get some more price quotes from other companies before I committed to the ​high price with the upcharges. Only then did you quickly offer me a $50 discount. I knew if I didn't accept the offer and turned him away, I would end up paying your $285 cancellation fee. So yeah you guys are cheesy as heck and it's really sad. You should be reported to the better Business bureau and probably criminally as well.

    Atlantis Plumbing - plumbing - Updated June 2026

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