Update: there is water damage alongside our back wall wood floor and this was missed in the…read moreinspection as well. Don't bother hiring these guys unless you want a bunch of stuff missed on your inspection! EDIT AFTER OWNER RESPONSE: I've added pictures. This has nothing to do with the remodeling we are doing, these are the original floors when your inspector came to do the service. My review is not malicious, it is my opinion based on the service I received. Stop making excuses for the lack of detail your inspector gave when inspecting my home. This was present and visible during the inspection, he just didn't pay close enough attention.

Amazing service and timely! Ron was not only professional but educated us and made sure we…read moreunderstood everything! Thanks Ron!

We requested a full home inspection, and Demi was responsive and very helpful with answering…read morequestions and being flexible about our requirement. Joe came out and took off his boots at the doorway of his own accord. He listened to our concerns and kept us updated on how they reflected in his findings as he went through his inspection. He was upfront with the issues he could find on visual inspection, and his assessment of their cause. He also gave a clear timeline for when we could expect the results of the tests he did. Very reliable resource, when you have to pick someone to give you bad news, lol.

To start, I'm a researcher and I'm very knowledgeable in construction industry. I made the…read moreconnection that my health was being affected by an ongoing water intrusion/mold issues hidden behind the walls. I have reason to believe the remediation company contaminated the rest of my home by not using negative air pressure and decontamination rooms. The main reason I picked Guaranteed was because of Demi's patience and abilities to answer my questions in a way that didn't leave me guessing if I'm picking the right company. Then I meet Joe when he came to do the inspection and his knowledge solidified my confidence that this was our guy. In an industry of predators, Joe made me feel like he had my back. We started out with Mold tests, then did an ERMI on the second round. He also seems to do everything by the books on case you need to document everything for legal reasons.

Trident inspection Group is great. Very professional. They came out right away. We had an ant…read moreissue. After the initial service we had a little continuing an issue. I called them and they came out to take care of the problem right away. My mother is bed bound and they've been very cooperative with working with that situation as well. They stand behind their work. And that's very important in today's world. I highly recommend them.

Trident Inspection Group is the gold standard in home inspections. Their team is incredibly…read morethorough, professional, and knowledgeable, bringing a level of precision and integrity that gives both clients and agents complete confidence. From start to finish, their inspections are detailed, well-organized, and easy to understand. They take the time to explain findings clearly--breaking down complex systems, safety concerns, and maintenance items in a way that's informative without being overwhelming. Their reports are prompt, comprehensive, and visually clear, making them invaluable during negotiations and decision-making. What truly sets Trident apart is their commitment to accuracy, transparency, and client education. They don't rush, they don't cut corners, and they approach every property with the same level of care and diligence--whether it's a first-time buyer, seasoned investor, or luxury property. Their professionalism, responsiveness, and consistency make them a trusted partner in every transaction. If you're looking for inspectors who are dependable, detail-oriented, and respected within the industry, Trident Inspection Group is the team you want on your side. Highly recommend

I have uaed this business in two separate transactions , they are meticulous efficient and on time…read more, thier fees are very competitive and i would definetly use their services in my next transaction

From the owner: Residential home inspectionread more

HMS National home warranty is a scam, stay away. After…read moreliving in my home 2 months, the water heater stopped working. I learned that its was the control value which would cost more than my deductible. I contacted HMS, they sent a plumber who lives/works 2 hours away, which made scheduling difficult. When he arrived he immediately said the water heater was installed incorrectly. My home had an inspection two months ago with nothing indicating a problem with the installation of the water heater. The plumber called me and told me that my claim was denied because my water heater was improperly installed. When I contacted HMS they told me there was nothing they could do. I could pay for a 2nd opinion (another $100) but it wouldn't matter what they said because my claim would still be denied. The supervisor was extremely rude and the plumber was very strange. I plan to file a complaint with the Indiana Insurance Commission and try to cancel the warranty Stay away!!!

I will also cancel my Sears Home Warranty at the end of the contract…read more I am not aware that they are connected to HMS National. I only know that I initiated a service request when the microwave oven portion of my built in KitchenAid combo stopped functioning. That was two months ago and they have still not fixed it. After a two week wait for a technician appointment they determined it needed a new magnatron but they don't carry that part in the truck so they order one and come back in two weeks. After the replacement it failed again the next day and we went through the same thing for another two weeks. Next the new part came in but was defective, now we wait again for parts and technicians. Sears has financial difficulties and will not stock their trucks with the commonly needed parts. Trying to discuss or complain about the service is useless because all of the customer service (a misnomer actually) is farmed out to the Philippines or somewhere else. Maybe that's where HMS National comes in, I don't know. Don't know why my name comes up being in San Francisco, I live in Irvine CA.

Highly recommend Eagle Eye Home Inspector! They were extraordinarily thorough, professional, and…read moreattentive to every little detail throughout the entire inspection. The final report was clear, easy to read, and delivered promptly with detailed pictures and actionable insights. Excellent service and complete peace of mind. Will definitely use them again!

What a great experience. The team arrived on time, very professional and courteous…read more Their report was detailed and thorough. They answered all my questions and explained in detail. Highly recommend!

I don't recommend this business. The inspector worked with carelessness and responsibility. He…read moreprovided an inspection report inadequately information. His name is HORACIO GARFIO. He even didn't climb to the attic to see how the details of the duct of kitchen hood. He didn't want to see it, he said you need a technician to see the detail. His report is crap and useless. If you want to see detail about your house, you should go with him to see how careless he inspect. If you want to see his report, message me.

Don West is an amazing inspector. He is on time and very professional. He has been in this business…read morefor over 18 years, he picked up issues within the house accurately. I can tell he is passion about this business and he even took extra time to share some tips how to maintain around the house. Till these days I still keep in touch with him for advice or any recommended contractors within my neighborhood. As a first time home buyer, I couldn't ask for more.

Rich was so helpful and clear in his initial walk through of the residences…read more During the inspection, he was verbally breaking down the mold issues he sees in layman terms for us tenants. And explained process of how they'd handle the mold once they get containment set up. Unfortunately we were unable to go with his company due to the Landlords decision. Rich was kind enough to assist us tenants in providing professional advice, helping us address our concerns with the landlord so that the issue could get resolved quicker! Thank you so much for your time and effort, Rich! Highly recommend, very professional!

My husband called a month ago to get mold testing done in our home and we never received a call…read moreback. I called on Monday and again never received a call back.

My husband and I had the privilege of working with Liz to sell my mother-in-law's home after she…read morepassed away in August 2025. We first met Liz in September 2025, and from the very beginning, we were incredibly impressed. What immediately set her apart was her approach to pricing the home. Rather than relying solely on neighborhood comps like most agents, she used a sophisticated valuation system that factored in the home's condition, upgrades, and improvements over time. She walked us through how the software evaluated renovations such as kitchen and bathroom updates, roofing projects, and other investments by considering when the work was completed, what was spent, and the local return on investment. It was fascinating to see such a detailed and thoughtful approach to determining the home's true market value. During that first meeting, Liz also took the time to thoroughly explain the market conditions and discuss the best timing for listing the property to maximize its value. She confidently told us that once listed, the home would likely sell within three to four weeks. After months of preparing the house, which included cleaning out more than 50 years of memories and belongings, we finally listed the property in April 2026. Throughout the entire process, Liz provided exceptional guidance every step of the way. She was knowledgeable, patient, and never once pushy. She always presented us with information and options, allowing us to make informed decisions while trusting her expertise. That trust paid off. Just as she predicted, we received multiple offers and sold the home within three weeks! Liz exceeded every expectation we had. She made what could have been an overwhelming and emotional experience feel smooth, peaceful, and manageable during a very stressful and heartbreaking time for our family. Her professionalism, compassion, and dedication are truly unmatched. Elizabeth Do is a gift, both in her work ethic and in her humanity. I cannot recommend her highly enough to anyone looking to buy or sell a home. Liz, you are truly the GOAT!

Best experience I have EVER had working with any real estate agent or Realtor!!…read more I've bought/sold two homes in the past working with at least 3 Realtors through the process and Liz and her team delivered the best experience BY FAR! My wife and I worked with Liz on the purchase of our new dream house in Orange County. From the start she was going above and beyond what we were expecting. We called rather suddenly when a property showed up on the market and scheduled to go see it with her. We weren't seriously looking before this. By the time we got to the property she and her team already had a good understanding of the history of the listing and were working comps real time to give us a clear understanding of what fair market value would be. Even adjusting it for what we were seeing in person at the property. We weren't certain if it was more of a buyer's market or a seller's market as it had been a seller's market for so long, but she explained the current conditions/trends of what she was seeing in the area and gave us EXCELLENT advice every step of the way. But she was also never pushy. She ultimately left it up to us to make the decision with the information she provided. We trusted her expertise and it absolutely paid off, literally. We got a deal on the property that we are very happy with. She offered great advice on everything from prices, timing, and even when to potentially walk away. Liz has a team of people that really seem to communicate as a team, not just a group of individuals working under the same company name. In passing conversations Liz talked about how she and her team work together, and it does seem like they get to share in each others expertise and experiences to develop a good understanding of the market. Liz also talked about what she does to train her team, and she seems like a great leader. No one looks left behind to fend for themselves, and it seems very structured so that everyone has support and training to deliver great customer service. Liz has a great reputation in the area which I think was a huge benefit in our case. The seller's Realtor already knew Liz and trusted her. We happened to meet the seller's Realtor, and even without Liz present, the seller's Realtor had nothing but great things to say about their interactions. Her expertise really does seem to be in demand as she seemed to be giving seminars or talks to audiences even outside of her team. Even with her busy schedule it never really impacted the scheduling of events at our home. She always still met us at the property for events like home inspections, walk throughs, and giving us the keys to the property. She always provided great communication and was very responsive whether it was through e-mail, calls or texts to help answer questions. I can be "particular" (picky) about some things and whenever I brought up a question or concern, no matter how small, she never dismissed it or tried to excuse it as something I didn't need to worry about. She took my concerns seriously and got them addressed. Out of everything, I think this is what I am most grateful for as it kept me comfortable working with her and I never felt like she was just trying to "close a deal", which was my preconceived notion of Realtors unfortunately. She really does seem to care for her clients and making sure they are happy. I would 100% work with Liz again!

Having termites in your home is a painful experience, but working with Hi Tech Termite to eliminate…read morethe issue, was a great experience. Setting up the appointment for a free inspection was easy and Ray showed up on time and performed a thorough inspection. Ray was very friendly and professional. He walked us through the problem areas that he found from his inspection. Ray provided us with a quote and explained their process using microwave and/or chemical treatments for each area. He was extremely polite and there was no pressure to sign up for the treatment We were impressed with Hi Tech's approach and competitive quote and made an appointment to have the local treatment. No tent, no bagging anything, no moving to a hotel for a few days! Frank arrived on time on the day the house was treated. Frank was friendly and professional and respectful of our home. He wore outer shoe coverings to protect the floor. Frank went up in our attic and spayed a solution to prevent termites and then followed up with the microwave treatment in part of the house, patio area and the garage . Small holes made to inject chemical treatment were filled in. After Frank was done, he provided us with the invoice and explained that we have a three year warranty against termites! This is better than provided by most tenting fumigation companies. Hi Tech also offered us an option to renew our warranty yearly for a little over $300. I recommend using Hi Tech for your local termite treatment .

Technician stole stuff then supposedly quit, according to the leadership…read more If you do hire them, station yourself by the door with a weapon. If it was a reputable company, the techs would all be bonded to protect the company from these incidents. UPDATE: in response to the owner, this happened several years ago and I got a lame response from Nicole. So F you--I hope you lose as much business as your guy stole from me.