Hmm, my husband went here to get a part, they said sure, hold on and we will help you, asked him to stand aside and then went on to help so many other customers that my husband gave up and left. I'll leave you to figure out the demographic customer base yourself read more

El peor Lugar de Pasadena compre la parte y un tipo llamado tony me la dio equibocada y El sabia cuando fui a canbiarla no me regreso El dinero por favor no compren ai parte de caro mentirosos read more

Everything was wonderful! They had the part that I had looked for at 3 other places. They made sure that it was the proper part for my vehicle. The price was very reasonable and the staff very efficient. I was treated like a lady and will recommend them to anyone that I know. read more

Similar to the stories and reviews below.... I bought what I THOUGHT would be a beautiful red leather interior set from these guys that they had listed on car-part.com... they quoted me $2k for the RED seats. They switched and baited with nasty old black moldy seats that aren't even worth a quarter of that price. I've been given empty promises and excuses and pretty much been given the run around on how shippers are busy to pick the seats back up to send back to them, or providing false dates on when they will be picked up, it's been WEEKS like this. Finally asked for a partial refund atleast while we wait for them to get picked up, mike said sure, gives me the run around for then another couple of days on that and finally tells me they can't give a partial refund until they have possession of the item WHICH THEY ARENT PUTTING ANY ENERGY INTO PICKING BACK UP.... I would stay far away from these guys. Pictured below is what I thought I would be getting, versus what was sent to me. read more

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These guys are crooks. Don't waste your time and money here. They try to charge me $25 for a used rubber. A new one cost $23. After checking the online price, they went down a little read more

Dishonest and unreliable parts quality! I typically don't write reviews online, because I simply know things happen sometimes as a result of my experience in the automobile repair industry for over 20 years. But I have had an unpleasant and horrible experience with Michael from this company in regards to a large order we placed for one of our trucks in our shop. I've been dealing with Michael the entire time, and I can tell you from my experience the lies just keep coming from him. We ordered parts back in early February, received them late February. Some parts were missing, Some parts were broken and some parts were just wrong.. Contacted Michael and he assured me they would send the replacement parts right away. After several calls a week and a half later, trying to get a tracking number I kept getting the runaround and never got a tracking number. It was supposed to be three different shipments to us to replace the damaged and missing parts. At one point he said he personally dropped off the parts at UPS, another conversations a week later he said That he never goes to UPS they come to pick up at their store. Several times told me he couldn't get a tracking number from UPS and they couldn't locate it, another time He said their system at their store was down and he couldn't get me the tracking number. His conversation and excuses kept changing From UPS not getting back to them to his secretary not in or short staff and their system is down. Pretty similar to so many excuses i see he gave other customers unsatisfied with their service or parts. I would suggest to future customers if you don't want to loose your money, waste your time and avoid frustrations to avoid at all cost using this company (Atlas Foreign Auto Parts in Pasadena TX)! This was my experience with them!! read more

I called them for my car part and they said they have it when I got there I waited almost two and a half hours and at the end they told me they don't have it. I drove all the way from Galveston to Pasadena they are a waste of time if I was you I would not even contact them. read more

dont waste your money and your time with this place ,bunch liars ,those sales person dont know anything about cars or trucks ,they just want to rip you off , they send you wrong parts , no wonder they have all these bad feedbacks , just take your bussiness somewhere else read more

My guy Diego hooked it up! :) I called for VW parts and was able to purchase them all the same day. Saved me hundreds not to mention a part I purchased was wrong and not compatible and they took care of me so so grateful!!! 10/10 recommend read more

Most salvage yards are in the business of selling parts. I have now made four attempts to purchase a used mirror from this place. Faxed them all of the documentation. Spoke with two different sales agents, both of whom were supposed to get back to me and never did. The mirror is still listed for sale on car-part. I GIVE YOU MONEY, YOU GIVE ME PART - IT'S REALLY NOT A DIFFICULT CONCEPT. The level of incompetence is mind-numbing. I am taking my business elsewhere. If you do choose to do business with the place, be prepared to waste a fair amount of time and get nowhere. read more

wow. where do i start? i would have not given any stars at all,however one cannot leave a review unless you give at least 1 star. I called twice to verify they had the part i needed. They told me they did and it was already off the car. When i got to their place of business I went in to find 3 people behind the counter. One was talking to a customer and the other 2 we're talking to each other. This went on about 10 minutes all the time one of the guys behind the counter would look at me every now and then all the while stuffing what looked like Twinkies in his mouth,never asking if he could help me. Well by now there were several other customers waiting to be helped also. Finally 1 of the 2 that we're having what seemed to be a non-business conversation asked if he could help. I told him i was here to pick up the part that i had previously spoke to someone there about and he said i would be right out. 15 minutes later,still no part, i asked him where the part was. I wastold it was already off the car and it would be coming right out. After waiting 30 minutes for a part that was supposedly on a shelf somewhere never showed up. I asked again and the young man started making excuses saying that he couldn't help me because he was only he helping the other guy,again saying the part would be right out. I waited a few more minute. No part. I left. Pretty obvious that these people could care less about their customers read more

Ordered the part. received junk. have to return with my money, and they not returning first shipment cost. Totally abusive. Avoid to order from them. read more

This place is a total rip off, an employee tried to sell me a part for $50 when the part sells new for $20 when he told me the price I had to have him repeat the price, he new because he couldnt even look at me when he told me the price, read more

If I could give 0 stars I would. This business is a fraud. They under quote you to get you in the door, but once you arrive double your quote. Thankfully I didn't spend my money on this business and I'm glad I checked the reviews prior to my purchase. Don't waste your time on this business nor these fraud money handling people. It's all a scam. DO NOT WASTE YOUR TIME OR MONEY ON THESE PEOPLE. read more

We honestly did not expect to receive such horrible customer service to the point of seriously considering involving a lawyer to at least get our money back. We have been e-mailing back and forth for 3 months trying to get an update or response from not just 1 but 5 contacts at Atlas Foreign Auto Parts for an engine that was defective. The last correspondence that we received on October 7th, 2022 and haven't received anything since. Even then the correspondence has been spotty and very vague. Calling the shop sends us to a busy tone every time as well. Now we have an extremely upset client and may face problems ourselves due to the negligent and unprofessional attitudes from this shop. We just wanted a response and even that is too much for them. Highly recommend to seek help somewhere else and not use this shop for anything. Also recommend seeking a lawyer in case you have to use legal action to get some bit of customer service and/or money back. read more

I called here and was quoted $50 for a window. I called back for more info and the guy told me $100. Finally he dropped it dow to $75. While I was trying to get some information on when they closed he just hung up on me. Horrible customer service. I now see why they have 1 star on every review. read more

Do not come here!! They in the business of selling parts. Worst customer service ever. Do not buy from here. Just go to the dealership, or actual part store with warranties. Don't waste your time. read more

I called to get a price. I drove down there and they wanted 2.5x the price they said on the phone. The guy behind the counter shouted "well you didn't talk to me". The sales person next to me was trying to sell a steering box and assembly to an unsuspecting customer. The assembly obviously had a few bad joints. The customer said he thought it was bad. The guy behind the counter was trying to convince him there was nothing wrong with it. Seems fairly dishonest. It isn't worth the drive. Take your business elsewhere. read more

Wrong bussinnes very unresponsable salesman. And becarefull with prices you better what out .....and don't used your card they charge you 3.9% for you to used and end give you defect parts so sad we are on repair they are mensos viejos read more

Horrible service NO ETHICS no respect very rude and very unprofessional... I called ahead Fernando picked up the phone I hive him the exact stuck #s for the parts and have me prices I accepted, I then drove 1h in traffic out of the way! I talked to him as he recommended, I waited 45 min nothing then I came to his desk and asked him "any update?" He was like "no nothing"!! Here when I realized I just wasted my time with these scammers... so 20 min later I came to him again then he finally called a guy "whose nice" his name is Juan and Fernando said "go with him he take off your parts" ok we both went and Juan in fact was just searching the parts as Fernando gave him no details even where to find the parts in the truck or wether they even exist! So Juan and I arrived the targeted truck and the parts I need where obviously not on the truck as he claimed! I only ended up finding half a part out of 5 parts! When we went back I told him what happened he completely turned to an evil person trying to blame me and never wanted to take responsibility about his shit neither he wanted to decrease the price because its half a part now not a complete part! Not mentioning the the other 4 they don't even exist! He then throw that half part away and was yelling like a crazy cow and speaking spanish to his fellows! you can imagine the values!! so out of respect I asked to speak to the manager whose by the way one of them and could never solve anything and will only listen to his dog! So, I left this house of scam and walked away, watch out and be careful they will give you prices on the phone to get you in once you come over prices go up 5 times as I saw a lot of customers unhappy with them also you won't find most of what they claim they have anyways, on top of that they are rude crazy and very very unprofessional! Please stay away period and if you go remember my words very well. read more

STAY AWAY FROM THESE GUYS AT ALL COSTS!!!! My experience with this company was a nightmare costing me lots of time and money out of my own pocket. Sorry if this is a little long. I called this company and spoke to Junior who initially seemed like a friendly salesman. As soon as I agreed to purchase an engine he handed the phone to someone else to charge my card, and I hear him and other guys laughing and saying 'This guy wants to pay $860!'. Regardless, I gave them the benefit of doubt and received the engine quite promptly, two days later in Austin,TX. I immediately noticed that the VIN number of the engine was different from the one he told me over the phone. I ran a CarFax on the new VIN number and it turned out to be an engine with a lot more mileage than the one promised to me. I also noted that a receipt was not emailed to me as promised by the lady who charged my car. I decided to trust them, not go through the hassle and install the engine. Several hundreds of dollars and days later we discover that there are several major problems with the engine. A very loud rattling sound was coming out from it internally. Whenever I would rev the engine a little bit, the entire car would shake violently and the engine would shut off. It was clear there was a major issue inside the engine. Apart from that there was oil pump failure, knock sensor failure and it started leaking some oil from the bottom right side. If it was just one problem I would've been able to cut this company some slack but it was obvious they ran no tests on this engine whatsoever before selling it to me! The nightmare only got worse when I notified the company of these problems and asked for it to be returned under its warranty. I asked for the manager immediately and got in touch with Isidro. After a few minutes of conversation he asked me for my receipt and I informed him that it wasn't sent to me as promised. He immediately started denying the sale entirely and accused me of lying about the entire thing. I was quite shocked and angry and decided to call back when I cool down. I call the next day and speak to Junior and he agreed to send a truck to pick the engine up and take it back to them. A few days later I call Junior and he starts accusing me of something entirely different. He says that the engine was never installed and that I'm trying to fraud them!! I took preventive measures of anything like this by taking detailed videos of the installation and all the problems with the engine. I tried to calmly tell him I could send him the proof at any time but he maintained his lies that I was trying to fraud them. He kept trying to tell me that he can only replace the engine with one with over 160k miles(The original one had 60k miles)! The least they could do after costing me all that money on labor was to refund me the money for the engine but they wouldn't do that either. I ended up calling my credit card company and cancelling the payment. All in all, this company is full of liars and thieves. I have never encountered this sort of blatant fraud anywhere! Whatever you do, stay away from Atlas Foreign Used Auto Parts in Pasadena, TX. read more

STAY FAR FAR AWAY!!! I drove 40 miles to get an alternator from here. After finding out that an alternator was not the issue I returned 2 days later (another 40 miles) and requested a refund which they refused and offered me store credit. Keep in mind I DON'T LIVE near Pasadena so I will probably NEVER see this store again I explained that to 3 separate people one of which tells me "You see your signature here on the receipt? It says no refunds right above it." Keyword receipt which means I had already paid for it before hand. I take some blame because I should have read the receipt but that whole situation just seems too shady. read more

My experence....never never never again....4 months of HELL and stories. I bought a engine for a F 150 Ford and ... I got 400 pounds of junk iron for $2,700.00. Fought me (80 year old) for months after I finally reported them to the BBB. Their word and knowledge of F 150 , in my openion is worthless. I even spent $500.00 to haul the truck to them in Pasadena, TX. ..... They had it for 9 DAYS and did not repair it. .Check BBB report for 3 years... San Antonio and Austin??? Wish I could give them a minus rating. read more