First class business. You might inItIally think they are expensive but they do such a great job…read moreyou will end up realizing that it was a genuine good investment. Try them. They do GREAT work! Our five year old propane Weber grill looks brand new! Really pleased. Will definitely use them again.

This guy pays attention to details. We were guests at a hotel where Zach had been hired to clean…read morethe grills and I watched him clean 4 of them one afternoon. He was very meticulous on each, from inside to outside. I was the first person to use on one of these grills after his work and it was like cooking on a brand new grill. He takes pride in his work and it definitely shows. Great work, Zach!

We had Make it burn redo our gas fireplace. They did not put in a glass door despite the fact I…read morehave 3 small children. After using it for about 10x the unit switch melted in the fireplace that switches on the pilot light. I have called, emailed and sent facebook messages asking them to please call me as I would like it replaced. No return call, I have been able to reach anyone. A complete mess. Maybe they went out of business. I would avoid them at all costs.

Recently used Make It Burn. Doug and Dago came in, inspected the fireplace and quickly fixed it…read more The quoted price was all I paid. Made it better than new. Had all the proper tools, was neat and cleaned up after their work. Will use them again if ever needed. Thanks

So far I can only speak to their staff on the grills and supplies side of the house. Although after…read moremy experience with their knowledgable staff I am sure the business I plan to leverage them on my outdoor kitchen design is going to be fantastic as well. When I relocated to Florida I was looking for a Yoder distributor and was pleasantly surprised by this shop. They had a large inventory of options in stock so I did not have to wait months to get what I needed. Their pricing is inline with any quality grill shop. They have a rewards program that helps with the on going cost of running a smoker. I came on the weekend pretty close to closing time and they made me feel comfortable despite my endless questions that I am sure kept them a little past closing time.

Beware this business. I needed a new fire pit and provided the owners with the specific dimensions…read morefor the replacement. Unfortunately, the owners ordered the wrong size. When I asked to return the unit for the correct size, the owners refused to permit the return by indicating the item was a "special order." They also argued that since I accepted the unit they ordered, I was responsible for checking that the unit was the correct size - even though I had provided them with the correct specs and relied on them to order the replacement correctly. Put differently, they wanted me to verify that they placed the order correctly before paying for the unit. So, I'm out $800 dollars because the owners of the store failed to acknowledge their mistake in ordering the wrong unit and wouldn't even attempt to make me whole by ordering the correct one. Terrible customer service and very questionable business practices.

I want to give the HiIGHEST review for Dan, the Service Technician…read more He has returned 4 times to try and get a Dishwasher less than 1 yr old to work. It had never worked a complete cycle since Best Buy delivered it. He has been diligent in replacing piece by piece. I appreciate his dedication & knowledge.

They do not stand behind their work. I purchased a a new subzero part for my icemaker at $1000. 3…read more months to the day it does not work called them back and they requested another hundred dollars to come out and look at it and they don't know if they will honor it or not. let me make this clear. It was not a repair. It was a replacement part brand new to our unit and as a good faith measure would've been nice to have them come out and look at it without saying you have to pay us another hundred dollars before we step in your door.