Finding the right senior living community isn't just about amenities; it's about how a place…read moreactually feels and who you're trusting, every single day, with someone you love. I've spent time at Belmont Village Sunnyvale through a professional partnership. I've come to understand this community's standard of care through working alongside them. What stands out most is the team. There's a calmness and presence in how they carry themselves. The staff who know their residents, take the time to connect, and genuinely care in a way that's not forced. You feel it in the small, everyday moments. From a working relationship standpoint, they are organized, communicative, and reliable. And just as important, they don't shy away from challenges. When something doesn't go as planned, they address it directly and work through it thoughtfully with a level of maturity that reinforces trust and respect. At the end of the day, you're not just choosing a place, you're choosing people. And this is a team you can trust to show up, do the right thing, and care in a way that truly matters.

If I could give minus stars I would. It's been a decade since my dear dad was a short time resident…read moreat Belmont Village. He had early onset Alzheimer's and went into memory care but we quickly realized that he was growing depressed and bored. So as long as a family member was present, he was able to join the assisted living group in their activities. It was okay at first. Myself, my husband and when my mom felt well enough, one of us was there from 10 to 4 to be able to have dad engaged. Soon that became an issue with toileting and he needed help being fed. They couldn't have us feeding him in the front dining room, it didn't look good on the fancy wrapped paper they presented themselves as. So he had to go eat in memory care with mush food, he didn't like and being fed fast because there was all of them to fed and not enough staff. He kept falling out of bed, his supply of wipes and diapers disappeared a few times from was a staff locked closet in his room. He started getting rashes from them not changing him, he wasn't being bathed. I got an order to stop a medication from his doctor that came to him at Belmont . The doctor handed the and their form filled out to stop his RX, they said they would dispose of his medication and put that in his chart. His pills were 90 days at a time and probably half left. He also wrote an RX for podiatry to come in to trim his nails. About two weeks rolled by and still no podiatry. Another week rolled by still no podiatry and id been asking. Always told the next day. Dads rashes got worse and I was noticing that the plates and forks and cups didn't seem clean. Final straw the Head med tech came up and told me dad needed a refill on the medication his doctor discontinued FOUR weeks prior. I called the county to report this and a few other things. They came out unannounced and blended in and saw their own extra things and sited them. I was only privy to what pretained to dad. So not changing him and bathing him caused skin rash and breakdown, not getting podiatry and for continuing a medication they were ordered to stop. Also for no hot water and that had been a thing for more then just the day the inspector came out. My heart breaks when I see these beautiful buildings, fancy and looking like a 5 star hotel. Knowing the majority are a motel 8 at nest on the inside. I moved him to a board and care gone where he was treated with love, dignity and respect. Bathed daily, more if needed..changed when needed. His skin healed, he always had a full belly at the table with everyone even though he had to be fed. None of his belongings disappeared and doctors orders were followed to a T. He died there, being loved and cared for from the moment he arrived til he left us. Pretty wrapped boxes means nothing. It is what's inside. Don't schedule appointments , drop in first thing in the morning, look around, smell the air, ask to go to memory care . It's more then likely tucked way in the back so nobody sees them, they are still human beings and deserve so much more. My daughter was young then, but saw the way change needed to happen and for the last 6 years she has worked in senior living. Her building isn't wrapped pretty, it's not for profit. But the love and caring and happiness inside is more beautiful then any wrapped up with a shiney bow places like Belmont look from the outside. A decade later thinking that I put him there breaks my heart. He deserved so much better.

I cannot say enough wonderful things about Sunnyside Gardens. My dad spent some time there, and…read moreevery aspect of his care was absolutely top-notch. From the compassionate and attentive staff to the warm and welcoming environment, this facility truly felt like home for him. The caregivers went above and beyond to ensure his comfort, well-being, and dignity. They treated him like family, always engaging with him and making sure his needs were met. The medical team was knowledgeable and proactive, providing excellent communication and peace of mind. I want to especially mention Yazmin, Rajinder, Ed, Brisa and Karen. But all staff were great. I had several interactions with the cleaning and kitchen teams. They were highly professional and supportive. They were great at letting me know what was going on with my dad and making sure he was taken by ambulance to the hospital when necessary. They also provided a lot of valuable advice to me on his care/doctors including recommending a hospice provider when that time came. The driver, Ed, even visited my dad at the hospital several times while he was there. The facility itself is beautifully maintained, clean, and inviting. Each room has a private bathroom and patio. The meals were nutritious and delicious, and there were always engaging activities to keep residents active and social. The staff does their best to get residents to participate. It was comforting to know that my dad was in such good hands, surrounded by people who genuinely cared for him. I am forever grateful for the kindness and dedication of everyone at Sunnyside Gardens. If you are looking for a place where your loved one will receive the best possible care, this is it. I wholeheartedly recommend them without hesitation!

We have had a wonderful experience at Sunnyside Gardens and plan to recommend it to our physicians,…read moretherapists, family, and friends. Since day one, Sunnyside has welcomed us with kindness and compassion. Their entire staff from the executive director to the caregivers, activity leaders, and the kitchen staff - truly everyone - have all been professional, responsive, patient, and compassionate with our family and my mother who suffers from a chronic neurological disease. The rooms are spacious, and each room has a patio and a private bathroom. Both the food and activities are customized to patients' needs. Sunnyside Gardens is truly helping mom to "bloom". We give our highest recommendation to this wonderful facility.

Every post appears to have a piece of the puzzle being answered. Mine is no different. What I hope…read morefor is that the posts are genuine and are not written by detractors. A person looked into assisted living places for months. The criteria that fitted Sunrise best and why it was chosen included the following: geographic location, staff to client ration, cost, entertainment events, policy, food quality, friendliness of staff, cleanliness, available services and daily scheduled events. Pets allowed to live there was a plus. The food could improve, somewhat. Sometimes the dinners are quite fine. The stew meat, for example, could improve. It should be better geared to the elderly clientele. It appears that daily exercises take place. So do events which exercise the mind. I have never been turned down by a staff member. They were always there to assist. Someone mentioned that clients on wheel chairs crowd the front desk. The nurse in charge at the front desk handles clients who are in greater need of care and assistance this way. No blame there. If there is any long term negative experience mentioned by anyone, I would report it. So far, I've heard of none. If one goes to YouTube, one can find various videos mentioning Sunrise Assisted Living. If one looks for it, the CEO of the corporation can be seen. Most of the stories are about experiences people have or had with Sunrise. The story goes that the Dutch couple came to the U.S. to open up an opportunity to offer better care for a growing population of elders. It appears to me they have succeeded in doing a fair job of it. In my opinion.

We looked around for a long time for a place for my elderly relative with memory issues. We have…read morebeen very happy with Sunrise of Sunnyvale. Yes, it's a big corporation but the service levels are individual. I want to particularly call out the Reminiscence neighborhood/Memory Care and the team that works there. The residents are cared for but still treated as individuals who have capacity. It is a cheerful and sunny environment and the staff is supportive of families as well as residents . The Activities coordinator and the wellness team and the team in Reminiscence really go out of their way to support the residents and their families as well. It is easy to be overwhelmed with caregiving and it has been a relief to feel confident that my loved one is well looked after.

Life's Garden is a beautiful community. It was completely redone in 2018, so the inside is like…read morenew. You can stop by for a tour Mon-Fri to check it out. There are three courtyards and beautiful common areas. There are also so many programs and activities (in English and Chinese), and lots of great programs you can sign up for, like free hot lunches M-F, fresh produce delivered from the Sunnyvale Farmer's Market every Saturday, free delivery of library books from the Sunnyvale Library, and lots of events each month. It's a really lovely place to live!

This is the worst place I have ever lived. The staff was unprofessional they don't know what they…read moreare doing. I was singled out (I wonder why) I was the second person of color to live there the First Lady said she had been there five years before I came. I had inspections every month staff even checked my freezer. It took four people to do an inspection with my door open the whole time. I was told by other tenants I was being watched I do believe it. My bike is in bike rack I was asking didn't put my name on it but they knew it was my bike and first thing when I moved is we are getting rid of your bike, when I sent emails stating I had no help that I would come get the rest of my belongings. This place people walk down halls Always staring at you my granddaughter was in the Elevator and some lady just started touching my My granddaughter is hair making her feel very Uncomfortable. It was so many things I have a list it goes on and on. If you are certain race it's a lovely place because it's ruled by majority Asians so everything dance and Bible study is geared only for Asians even the social workers on site are Asian so I didn't feel comfortable with complaints. I did complain about a man and woman in my room at two in the afternoon in my bedroom when I was woken up from a nap good thing I was dressed. I was unpacking written up because I had boxes by closet. I wasn't aloud to talk to grandchildren through window because to loud when you have people trucks arriving all day and talking loud outside no peace and quit just the worst experience I've ever had living in the place it's not clean the appliances are cheap to he apartments are like dorms always people walking in halls doors shutting and opening just the worst place they still have plastic base board impossible to keep clean so much space for dust n dirt halls smells from cooking and who knows what else. Just awful they need to tear down rebuild. Some of the cars in parking handicap cost more than apartment. Oh you have to wait to get assigned parking and it's no where near apartment although you are disabled the staff the abled body staff get assigned parking closes to apartments and office when they are not disabled and are young vibrate. Doesn't make sense that a led body people park close and those that disabled have to park so far away. This place is the worst I think if you are Asian it might work because that's the bulk of the tenants and they come first everything is in there language although I don't mind that but get activities everyone can do and it's not exclusive I remember I locked my keys in room you had to call office cause they just give one fob so if u get locked out after 4pm 25 dollar charge. Well this was during dance class all Asian and I ask to use someone phone to call office as I had gotten locked out no one would allow me to use there phone so I walked to office called from there as it was after hours I must of paid a total of 75-100 in lock out fees. Just a mess well good luck if you pick this place if you are not over 80 and Asian I wouldn't dare although the place served it's purpose and I tried to assimilate until they staff and some residents let me know I was not wanted. I was the only person to ever receive a tow sticker on my car and that's after they ask what car I had mind you I'm disabled and had no place close to park so I parked in numbered staff I told you I have a list and also had a community advocate go with me to a meeting he thought the same thing they were full of it there was no reason for a man and woman staff or not to be in my bedroom. First night at my new place after leaving there I slept like a baby.

My parents moved here summer of 2024 & it's been nothing but wonderful from the start…read more From the staff, dining & all the fun outings, my parents are having a blast :-) I'm so happy this place provides all of their needs...they are certainly in good hands.

My mom has been staying with Chateau Cupertino for a number of years. Her experience has been…read morewonderful so far. I wish she would taken advantages of the various activities organized by Chateau Cupertino more. On the occassions she participated, the experiences have been wonderful. The manager, Maria, is an angel. She personally takes notes of which residents need special attention. I trust her and the team to take good care of mom during her stay.

We visited Pacific Gardens when we were searching for a facility for my grandmother…read more The facility is beautifully appointed, the lobby, dinning are and outdoor areas are lovely. It is a larger facility with two stories and the pricing is tiered based on the occupants needs and is inline with prices for similar facilities in the Bay Area. Residents have private rooms with bathrooms and a small kitchenette. Overall it is a nice facility. However it felt more like a hotel, residents had their doors shut and which is great for seniors who are independent. It did not seem like a place where my grandmother who was going to require hospice level care would get the personalized care we wanted for her. I also felt like the tour was very sales pitch oriented. For us while it was a lovely facility it wasn't the right fit.

Pacific Gardens is what every senior center should strive for. Caring and compassionate.read more

They work so hard to take care of the elder ones in our family. We are so fortunate to have people…read morethat do this in our society. I did not feel good putting my father in a "home", but the staff and everyone there is so nice my dad whom had dementia towards the end of his life at 92 really did enjoy his time with them at villa siena!!! I highly recommend this senior care center. My Aunt Marie is at Siena now as well, and she misses her apartment that she loved, but she kept falling there and broke her hip. Then she fell again so we who weren't near her town needed to place her. She has good insurance so she was able to get in. She misses her apartment of course but she is safer now and loves reading scripture as well as many books they have in multiple libraries on site at Siena! This place just is one of the better places.

If you need an assisted living facility for your loved one, I can think of no better place than…read moreVilla Siena. My mom has been a resident here for 8-years and she loves it. The staff is OUTSTANDING. they truly CARE for all the residents. During the Covid outbreak they did an excellent job keeping the residents safe and healthy. Highly, highly recommend.

This is a residential care home that doubles as a wonderful haven for women needing assistance…read more Emmy Ng is the owner of this amazing home. She is well versed in all areas of geriatric care and I simply am in awe of her devotion to each resident in her wonderful homes. She has created an oasis. I recommend her homes highly. You will not be surprised that she has a wait list. I cannot recommend her homes highly enough - she is a true advocate and friend to her fortunate residents.

(Please read my prior Yelp review, posted 11/24/2015)…read more I want to update my prior review of At Home Senior Living, Emmy Ng, RN, owner/manager, giving it the highest possible rating!!! My mom lived there for the better part of two and a half years, and recently passed away. Everything I wrote in 2015 remained true throughout our stay, once again speaking to the consistency of high-quality care over the years at this home. AHSL is truly unique, clearly and without a doubt the best residential care home you will find. Here are some additional thoughts after our years there. I was advised by a range of people not to move my mom from her then current living situation, and I was scared to do it! But AHSL defies that conventional (and I believe, flawed) wisdom by implementing strategies that make the transition very doable. Emmy had a variety of ideas for improving medications, diet, social interactions, etc. that gave my mom a real lift after the move. And as my mom aged, Emmy and her staff adjusted and responded to my mom's declining abilities with smart personal care strategies and joyful, customized events, so that my mom continued to feel part of the community in very special ways. This is the "icing on the cake" type of care that elevates this home above other options. It meant that my mom felt included and worthwhile, the key to her happiness during her elder years. Emmy is an excellent communicator. She uses email, texting, phone, and of course in-person discussion to keep her families (and their health care providers) fully informed. I live locally, but I talked with family members who lived as far away as Washington State and they were so complimentary about this aspect of AHSL. Emmy answered all of my inquiries, followed up on issues, and kept me plugged in to my mom's care. I always felt Emmy's expert presence, even when she wasn't in the building! This was SO important to me, particularly after struggling with the dismal communication at assisted living and skilled nursing facilities. While Emmy can't guarantee that her residents will not need hospitalization and/or skilled nursing, I figured that our best chance of avoiding the stress and deficiencies of those institutions would be At Home, and I am thrilled to report that such was the case. My mom was able to remain in place when the rapid decline came at the end, sleeping comfortably in her own bed, with the expert support of Emmy, her amazingly thoughtful staff, Dr. David Jones at the helm, with hospice nurses, and me by my mom's side. As sad as I felt that final day, a nearly 100 year life doesn't wind down any better than that. I know how challenging this responsibility can be, and I wish everyone out there the best possible outcome for your own loved ones, and for yourself! I consider moving my mom to At Home Senior Living the best decision I made for her, bar none!!!

If you're planning a trip to the Packing House, make your way across the street to Tacos El Gringo…read more We sampled many of the menu items and each one was satisfying. Their potato tacos are incredible! Update as of November 2024- This location is closed but you can still check out their food truck in Santa Ana.

This is an amazing place. The food is great. The service is perfect and they're very friendly…read morewilling to help and create custom tacos.!