I was having ant issues inside and outside of my house. I called around and found AABC, and they…read morewere able to come out the next day. They called to update me and let me know when the guy would be showing up. Joe came out and sprayed around my house and under the house (bless his heart); it was a hot day. Very professional. Great pricing, and their warranty is 30 days. I will recommend this company to my friends and family.

This is my go-to choice for pest control…read more I first contacted this company four years ago when we moved into our home and noticed issues with black widow spiders and water bugs. After my initial call, I knew I had made the right choice. The agent who answered my call was very helpful, friendly, understanding, and professional. I scheduled an appointment, and after one treatment, all bug problems were gone. Fast forward to a week ago. I saw a single water bug run across my front lawn while watering. Fearing these pests had returned and taken over the bottom of my home, I called this company again. The agent I spoke with was very friendly and professional, just like the first time I called four years ago. I arranged an inspection at a time that fit my schedule, which I really appreciated, unlike other companies that just tell you when they're available. On the day of my appointment, Joe came out and did a full inspection. Joe told me he found moisture in two areas under my home (I will contact a plumber soon), but the good news is that he didn't see any live water bugs--only a few dead ones. Joe was very friendly and polite, taking time to explain several options his company offers to prevent bugs from coming back. I will be using this company in the upcoming weeks for prevention. Joe also said there would be no charge for his visit--thank you! From start to finish, the customer service from this company on two separate occasions has been outstanding, and I truly appreciate it. The company and its staff are honest, trustworthy, hardworking, and experts at their craft. Thank you for resolving my concerns positively.

I was referred to this company by the best real estate agent ever. Lindsey Acton. I had months long…read moredebates on tenting/fumigating my house. Jesse answered all my questions and talked me through so Much of my issues with rats. The company repaired and sealed all my holes around my house to prevent further infestation. Who knew the company that installed my ac would cause me so many issues creating holes in my vents, and opening my crawl space. Thank god all the rats were gone. I then contacted the company again because of spiders and other bugs that started coming into my house. I also had slight termite damage. I contacted Jesse again and he explained the process of tenting. Jesse set me a YouTube video of how to prepare and what to expect. I know I was a bit much with all my questions, but Jesse from Ikill pest control didn't show any frustration and answered all my questions. I had forgot To bag some things and some expensive medication before we left for fumigation, and they actually did it for me. They were a lot cheaper than a lot of other company's I inquired about and I feel like as much time as they spent talking me through this issues, they are underpaid. My house is big/rat free and I thank them!

DO NOT USE THIS COMPANY. Their "Yelp Guarantee" is 100% fake…read more They have no idea how to handle a flea infestation. They caused me months of trouble and stole $350 for nothing. Disgusting company who should learn how to do something instead of faking it and stealing from decent people.

Randy was very nice and helpful in answering questions, and overall Fortress got the job done for…read moreour full house fumigation. Here's an honest take of pros and cons though: Pros: - Super nice service and the workers who did the tenting portion of the job even did their best to clean up and fix up our landscaping since we had to rake away gravel and mulch to make this work. - Very competitive pricing, and was actually one of the lowest ones we had out of the few companies we quoted. - Billing is via credit card without any fees, so that was a nice change from the typical check asks. Note handled via phone in terms of credit card billing. Cons: - We still had a few broken tree branches after tent removal. Not removing any stars for that, but more of a watch out to any homeowners who have landscaping or are particular with their gardens to be sure to do all the necessary prep work and hire landscapers after the fumigation to ensure everything is back in order, because your landscaping will be changed up for making fumigation work (or at least that's what happened to our house). We had to do some extra work to shovel our zen garden. - Office was fairly hard to get a hold of. Any messages or emails often don't get replied right away.

Randy was extremely helpful in explaining my options. Services were not forced upon me after…read moreexplaination. Highly recommend.

The service was really hit or miss. The first time I used them, (which I paid a lot) I had a…read morewarranty and someone was able to come and check periodically but nobody ever did. I understand staff changes but I didn't have time or energy to micromanage that process and as a result I had to pay more to use them due to rats returning, it didn't seem to have fixed the problem since I'm having an issue again. The second time I used them, they were more diligent with the scheduling but I still had to remind them at least once to refill the bait boxes or check on them. I will not be using them again.

I have been using Team Champion for years for termite control & I have no plan on stopping . So…read morewhen I seen that I signs of a mouse in the house, I immediately called them. The customer service was amazing, They came right out , literally the next day to inspect & I WAS VERY PLEASED .. I got quoted for the service that was needed , agreed and the guy was able to come the very next day to service me . THE SERVICE: Basically patching up entry ways and setting traps in the attic & garage . THE PRICE: $1800 I know that was ALOT . And once i seen the process i felt played . The guy who came out used Gaps & cracks to seal cracks. YES THE $5 can that was at home depot . The patch work and the service was definitely not worth the price. I was disappointed in the fact that I had to request something more on the lines of cement. For $1800.. top of line the products and procedures should be in place. The ONLY PRO: is the one year warranty. MY ADVICE: call any pest control company , get the free estimate, have a handy man patch you up. & If you're not brave enough, MAYBE call them to set up the traps and poison . MAYBE ... Im sticking beside them for termite control . But this was a veeeery expensive lesson that i hope nobody else has to learn. The ONLY reason this particular service got any stars is because the customer service really is good!

I received a call back and was able to schedule an appointment for a few days later to deal with an…read moreant problem that occurs every summer. I was provided a rough estimate of the cost at that time. Josh was professional, friendly, and after inspecting the house and the areas of concern, he explained the work to be done and confirmed the price. I appreciate that he didn't try to upsell a recurring maintenance program, and instead told me what to expect and to call in two weeks if the problem wasn't resolved. That was almost a week ago, and everything is great - no ants coming into house, and the price was lower than other quotes I received. I will definitely call him next summer if/when the ants start coming into the house again. Thank you Josh!

Honest Business is worth 6 stars! I called them out to discover what is causing all the bites on…read moreour arms and legs inside the house. After thourough investigation both inside and outside the house, Josh discouvered it was mosquitos and recommended the necessary treatment to control the infestation. I got a second opinion, and it was confirmed.

Staff showed up right on time, spent time explaining all the options and answered all my questions.read more

1 Star I had a very…read moredisappointing experience with this company. I was charged without being clearly informed of the cost or authorizing the charge beforehand. Good businesses communicate pricing upfront and obtain customer approval before billing. After disputing the charge, I was threatened with having the account reported to collections and negatively affecting my credit. I also had concerns about whether the service was actually performed as claimed. Because of these concerns, I filed a complaint and requested documentation showing the work that was completed. I believe customers deserve transparency, clear communication, and proof of services before being billed. Based on my experience, I would not recommend this company.

I tried my best to rid my house of the rodents that took up residence but finally called in Home…read moreShield (HS) as the experts. During the process, I came in contact with about a half dozen team members, all of whom were friendly, professional, and personally concerned with our wellbeing. That was important because I found that ridding a home of rodents is not easily achieved. The initial step was to survey the house, seal potential entry sites, then set the traps. The HS team completed the process and set up an appointment to check the traps. after a couple visits, we still heard the vermin scratching around. So, HS brought in a senior inspector who found a few open areas I never would have thought to identify (openings between the outside wall and the foundation that were tucked up underneath the visible area). Those areas were sealed and within ten days, we no longer heard anything. I check of the traps today revealed a large intruder had been eliminated. Home shield performed like partners in our quest to eliminated rodents from our home. They came back as often as needed without complaint and escalated appropriately to assure our problem was solved. And importantly, they never once questioned our reports of hearing critters.

I have been a long-term customer, and honestly, I am extremely disappointed with how this company…read morehandles its services and plans. From a customer's perspective, everything is presented as one company, but once you actually deal with different services, it feels like you are dealing with completely different companies. The communication between departments is confusing, and customers are left to deal with the consequences of their internal organization. What is even more frustrating is what happens when you try to change your plan. You would think that as a long-term customer, you should have some flexibility to switch between services, especially when you no longer need a particular service. Instead, I was told that changing my plan could result in a cancellation fee before I could move to another service. This is extremely frustrating and feels very unfair. I am essentially being charged for trying to change services within the same company. The way these plans and cancellation policies are structured is not clear enough, and I believe customers should pay very close attention to the fine print before signing up. I consider myself one of the customers who has been negatively affected by this system. What makes this even more disappointing is that I have been a loyal customer for a long time. You would expect a long-term customer to be treated better, not feel like they are being trapped by complicated plan structures and cancellation fees. My biggest concern is the lack of transparency. The company may present everything under one brand, but when you actually need to make changes, the process can become extremely complicated. Customers should be clearly informed upfront about which services are handled separately, what happens if they want to switch plans, and whether cancellation fees will apply. I am sharing my experience because I want potential customers to be aware of these issues before signing up. After being a long-term customer, this experience has seriously damaged my trust in the company. I hope they will eventually make their plans, fees, and policies much more transparent and customer-friendly.

BEWARE: Purcor bought Walsh's Pest Control and is NOTHING like Walsh's. I used Walsh's for many…read moreyears and thought they were TERRIFIC. Purcor is buying up a lot of companies and they have TERRIBLE customer service: 1. You cannot call and make an appointment that works for you. You are assigned a day (no time). 2. If you call to make a change, you will have to go through an AI assistant, then a hold, then on to a call center, with a hold that can be VERY long, and, in my own experience, and, ultimately, you received no help. This company has not invested in proper customer assistance. They want to assign you a date that they will come (and BTW, they didn't even show on the date they scheduled), and make it nearly impossible to make a change.

We have been long time customers of Walsh pest control. Service was excellent up until Frank sold…read morethe business. I called last week regarding bees at one of the many rentals I own. Left a message, no call back. Called again today and the lady said she would call back TODAY with a scheduled day and time. I have yet to receive a call, even after leaving TWO more messages. Another example of horrible customer service when small companies are bought out by bigger ones. This LONG time customer is going elsewhere. Sad!

Nicholas saw my review, reached out to me, and sincerely apologized for my experience. He owned up…read moreto it without any excuses, and offered to make things right with a free ant service (the exact issue we had). He came on time to the service, did the treatment, and was attentive with following up to make sure the ants were gone. I really appreciate the integrity displayed and the willingness to make things right. His reaction to the situation won back my trust and after speaking to him in person, I feel comfortable employing his services and supporting this local small business in the future.

We had a 2-hour window for the appointment. Technician never showed, no notice, updates or…read moreexplanation.

I'd like to update my review since my first stellar review was for the initial estimate process…read moreonly and I said I would update (but forgot). It's been 5 years and we've had plenty of people up in our attic since Rodent Masters completed our job and any time someone goes up there, I beg them to check and double check to ensure there are no rodent droppings. During this time, we have not heard a peep in the attic which is a complete 180 from what we were hearing before - it always sounded like the rats were having a party up there in the middle of the night. The process took about a month from start to finnish because the first thing they do is cover and patch all holes or entrances up so that nothing can get in (or out) and not just outside of the house but inside the attic and inside every single area from within the house. It's a LOT of work but they did it very well. Then, they came back and, in our case, because things were so bad, they sucked out all of the insulation and then reinsulated the entire attic with much higher quality material than what had been removed. Then they came back on final time to ensure there was no activity. So, I have no reason not to continue recommending Rodent Masters and I have for the last 5 years. I do think I will contact them soon though just to have someone do a walk around to ensure there are no new holes that have developed since they were last here. Highly recommend and I'm glad to see that the reviews continue to be outstanding since the one I gave 5 years ago!

I used Rodent Masters and couldn't be happier. From the start, communication was clear . Max walked…read moreme through the proposal and estimate with photos so I knew exactly what to expect. The crew showed up on time, was respectful of my home, and took care of the property with full remediation. After a few follow-ups, they honored their guarantee and I got my house back healthy. Fair pricing and zero hassle. Will call them again if needed.