Nicholas saw my review, reached out to me, and sincerely apologized for my experience. He owned up to it without any excuses, and offered to make things right with a free ant service (the exact issue we had). He came on time to the service, did the treatment, and was attentive with following up to make sure the ants were gone. I really appreciate the integrity displayed and the willingness to make things right. His reaction to the situation won back my trust and after speaking to him in person, I feel comfortable employing his services and supporting this local small business in the future. read more

We had a 2-hour window for the appointment. Technician never showed, no notice, updates or explanation.

One of the companies I called for some pest identification help during our SoCal hotel stay, Prolific was another company that, like 1st Stryke, was willing to help me try and ID whatever it was I found in my hotel room, even if they didn't need to do so. So, likewise, five stars here for the willingness to help out even at no benefit to them! read more

This is a great company to have your pest control taken care of.. To start with their staff is on it.. every time i had to leave a message, always had a call back that same day..they're very professional too..Then Christian (bug buster) was awesome ..went over and above call of duty .. he explained everything clearly before he started the job..hopefully i won't need to call them for the rest of this summer..great prices too..i highly recommend Prolific..because they're TERRRRRRIFIC!!!!! read more

Nico and Christian are thorough and efficient. I appreciate them taking the time to answer my questions.

Nicholas reached out to me and made an arrangement to come early the next morning. He sincerely owned up and apologized. Very satisfied with the resolution. Thank you, Nicholas! read more

I tried three other firms to eliminate rats in my attic. They always came back. Nicholas from Prolific took the time to make sure all entry points were airtight, including constructing two access panels to the crawl space. This was several years ago, and still no sign of the rats. Cannot thank Nicholas enough! read more

I called to get service for ants. They were very responsive and scheduled me right away. The gentleman that came was very friendly and informative, definitively will be calling them again. read more

Our store is very thankful for this company. They truly provide five star service with reasonable prices. Their technicians are polite and very capable. They are also very responsive to any questions. Highly recommend! read more

Wasp nests, ugh! In general, wasps do not bug me (lol, pun intended!). However, on a Saturday night, their little black scout flew into my house and literally buzzed near my right ear, while I was washing the dishes, oh, game on! (Yup, I ended up killing the lil bastard). Also, the day I called Prolific Pest Control, I avenged the poor little honeybees that died around my backyard. After I killed the scout, I walked around my house and garage area. Sure enough, there were multiple wasp nests, including a huge one above the garage basketball hoop, yikes! Called on a Monday morning and within the same day, wasp nests be gone! Their call operator, Melly assisted with gathering information first (pest problem, house address and call back number). Two hours later, Vanessa (Business Manager) called me back to confirm if I still needed service, pricing estimate, and time frame of when their nearest technician would be able to come to my house (appointment was set in the afternoon). By 3:23 p.m., Jesse (the Owner/Technician) arrived. We did a walk thru of my house and garage so that I could show him the active and old wasp nests. Afterwards, he got down to business with spraying the nests, killing the wasps that were there and discarding them. He even helped me removed an empty (bird or rat's) nest above the backyard light. He also made sure I was within a safe distance away in case anything flew out by surprised (nope, just an abandoned nest, no eggs, feathers or fur). We then did a final walk thru just to make sure all the wasp nests were removed, yay! Jesse assured me that once these nests are sprayed and removed, the wasps won't come back to rebuild, but might check out the sprayed areas. The next couple of days, I did see some wasps checking out their removed nests, but were gone by evening. If they did happen to come back and started nest building again (within the next 45 days of when was service completed), Jesse or another technician will come back and do it again, free of charge. That put my mind at ease since I was asking him a lot of questions (hey, this was my first time working with a professional exterminator since my usual "exterminators" are my male relatives, lol!). Lastly, Jesse mentioned that if I ever needed to get rid of ants, they would also credit the amount that they charged me towards it (I'll keep that in mind). Once Jesse was done (within less than 30mins), he let Vanessa know and she called me back to take my payment over the phone. Within a few minutes later, I received my emailed receipt. Service: Melly, Vanessa and Jesse were professional, prompt, friendly and courteous. They were great to work with. Overall, I was very pleased with the service provided by Prolific Pest Control. I do hope to see honeybees pollinating my flowers again. Should I ever encounter another pest problem, I got them on speed dial. Thanks again to Jesse and Prolific Pest Control!!! read more

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I had a rat or two visit a few times in my bathroom and that was all it took for me to search for a pest control company. I found lots of listings on Yelp but I chose Prolific not only because of lots of five star reviews but I could see in the pictures posted that they rodent proof the home if needed, and I was pretty sure that's what I needed. Other companies say they rodent proof the home but I needed to see what that meant. Rene showed up to the appointment on time and was a very pleasant guy to talk to. He let me roam around with him and provided explanations as to what he was searching for. After finding a few entry points, he wrote up an inspection report and gave me a quote. I agreed to it and wrote a check for a deposit and am waiting for someone from the office to schedule a day where they can come back and do the work. So far, it's been a pleasant andexperience and I will update this review when the work is done. **UPDATE: I got a call from the office within a few short hours of the initial inspection, scheduled for service, a few guys came out and did a pretty good job with what needed to be done. They covered areas around my home that were open, or could possibly be entry points to the house but most importantly, installed a legit crawl space door which is where we think the main problem was. The old one was flimsy and easily moved/shifted. See pictures of the work. They reassured us to call them whenever we needed if we had any other problems. One year warranty! Rene and his colleagues were professional, friendly, and efficient. read more

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So far so good! We heard rats in the walls and messaged Prolific based on the Yelp reviews. Sharon has made scheduling a breeze through texting. Nick inspected our home and explained in detail our options. And then Mark came later that week to seal up our home and set traps, he's truly an expert craftsman. So far the staff has all been very kind and professional and we look forward to being rat free soon! read more

Called because we had roaches and ants. Nicholas arrived right on time and explained the service very well. He was patient when answering all my questions and my concern for my dog. Signed up for quarterly maintenance, I highly recommend them. read more

We have had a rat problem for years where we live in Altadena because we're up against the foothills and mountains. Rats in the attic, rats under our crawl space and rats in our yard. We spent thousands to clean the attic and install new insulation - and the rats returned. When I contacted Nicholas I thought to myself - he won't be able to do anything. Well he came and sealed everything everywhere on the roof - under the crawl space external closets, everywhere. After the work, they followed up and came and inspected after a couple of months. I still thought - well the rats will return. It's been about a year now - and not a rat to be seen anywhere. I highly recommend this young man and his company. read more

The team and Prolific Pest Control are just amazing. Ulises, the owner, came to do the original assessment and was extremely knowledgeable. He spent time explaining all the ins and outs to me and was such a pleasant friendly person. I immediately trusted him and his team to enter my home while I was not there and to do a good job. Since then they call me a few days before they are due to come to ensure that their next visit will be at a convenient time for me and when they do come they just slip in and out without disturbing me or my dogs at all. The office staff are super friendly and dealing with them is just an all round pleasant experience. I wish they handled all my landscaping and handy work needs :p 100% recommend them. read more

They are very thorough and good. Ants Are gone in 2 days and when one room ants returned and they came to spray again the next day. The price is very reasonable and warrantee is longer than the others. I plan to use again. read more

These guys were great. We had a severe and long term ant problem. Prolific came out quickly and when they said they would. They explained what they were going to do before they did it. It has been several months since their treatment and we've had no ants since. They also said that we could put them on a contract for ongoing ant control but recommended against doing this. They said we should wait and see if this was needed. I was very impressed by this and as it turns out we didn't need it. $150.00 to get rid of our ant problem permanently. read more

These guys are the best!! Fair prices, friendly and smart customer service and absolute thoroughness read more

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We were highly impressed with their service and our "critter problem" is no longer an issue! Nicholas was our tech and he was thorough and super to work with. Great staff! A little more expensive than other services out there but well worth it. Definitely a 5 star service. read more

Rodent: I had Rene come out to check out some potential issues of rodents, per the recommendation of the technician who provided my bug service done, and I'm so glad I did! He provided great service and was very timely in arriving during his scheduled time. He pointed out several problem areas and explained exactly what we will be doing to take care of the issues. I feel confident in issuing prolific and would recommend them for others who might have concerns. Big issues: Great service, quick response time, results were effective! They were able to fit me in the same day I requested service, and updated me during the day about the timing the service would be. Jesse the gentleman who provided the service at our home, very polite, great explanations of everything, answered all my questions, and was very quick. And most importantly, our ant problem has been solved. We tried to treat it ourselves for months, with out much luck. Jesse founds a few colonies of ants around the yard and treated the house inside and out. While it might be cheaper to go to Home Depot to but your own bug spray, their prices were reasonable and results are much better than you'll get on your own. I will definitely call them in the future for any pest issues and regular maintenance to keep the ants away! read more

I am very happy with Prolific Pest Control. I'm a wimp when it comes to bugs, so pest control was one of the first calls I made after moving into our new home. We had lots of ant trails and lotttts of spiders. We now have bimonthly service with our technician Nicholas. He's super professional, easy going, and answers all of my questions, not to mention does a thorough job every time. Our ant problem subsided after one visit, which was a pleasant surprise because I know how persistent they can be. Spiders were greatly reduced as well but he did warn me that we would continually have issues with them due to our neighbors giant tree. Just gotta keep managing the problem. Vanessa in the office is a pleasure to work with and accommodating as well. Looking forward to our continued service with the Prolific team. read more

Researched yelp and found that this site had the best reviews, so we decided to hire them to get rid of our ants. Nicholas was the exterminator who showed up and he was very professional and did an amazing job! he also explained how the Pesticide worked because I was very concerned about my animals walking on it. I would highly recommend this company. ;) read more

This guys are absolutely amazing! I'm moving in to a new apt and found what I thought were mouse droppings in the bathroom. Given that I have a paralyzing phobia of rodents I couldn't even make myself enter the apartment. I needed someone that could come in and help me solve the issue so that I could sleep at night. That's when Rene & Nicholas came in! They are extremely professional and explained to me the whole process of their inspection. After throughly inspecting the apt and literally pulling the oven, the fridge the dishwasher out. Opened every single closet and cabinet, basically looked at every nook and cranny around the apartment to see if they found entry points. They gave me their professional recommendation and what the follow up process was. They are professional, respectful, attentive and I know I was in great hands. Thank you Rene & Nicholas for giving me back my peace of mind! You guys are absolutely amazing and will always recommend you to my friends and family hands down !! read more

Prolific Pest Control - Inspecting the kitchen throughly. - Pest Control Near Me - Pasadena, California

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We've been using them for about 5 years now. They have great communication, always sending a reminder text the day before service. We don't have any pest (ant, spider, silverfish, minimal mosquito) issues. I also like that what they use is safe for the environment. Everyone I've had contact with has been really nice and very thorough. read more

We had Argentine ants, those unrelenting 1/2 wide trail of ants that eventually took over our home. They were in every single room and nothing we tried ourselves ever worked. We tried everything, all the comercial products, sprays baits etc., all of he suggestions on social media, but the ants just kept coming. Prolific came out and took care of the ants with an external spray and ants were gone in a few days. Ants didn't come back for 6 years!! The ants just found their way back inside, so we just had them come out to spray again this year. Fingers crossed we will be ant free for another 5 or six years. read more

We've used Prolific Pest control during 2 different ant infestations. They were coming in by the thousands through some tiny spots in the kitchen. We have had our service performed by Jesse both times. He's always so prompt- arrives exactly when he says he will, kind, thorough & we haven't had the issue come up again after he leaves. Prolific Pests are also easy to get a hold of & schedule. Especially in dealing with an inconvenience like this it's nice to have someone immediately be able to help. After trying to just get rid of the ants ourselves for a couple months (put away in a refrigerator ANYTHING they may want to eat!!) with no luck, I also found their price to be WAY worth it!! Approx. $99-149/service. I will continue to use them any time I have an issue & highly recommend their services. read more

Nice guys! Showed up on time, and got straight to business, they were in and out. The exterminator practiced covid precautions. I'd highly recommend Prolific Pest Control. read more

Our house was being frequently invaded by ants for about a month so we got a recommendation from a friend for Prolific Pest Control. We got an appointment and Nicholas arrived at the house assessed the problem and sprayed our perimeter of the house and all potential problem areas. He was very informative about what we should do to maximize the effectiveness of the treatment. Also informed us on safety regarding the spray as it pertains to us and our pups. Overall he was extremely helpful and professional and did a 5 star job. He was wearing a mask the entire time he was on our grounds and made sure to social distance. I could not be happier. read more

Definitely recommend Prolific and Nicholas, the technician who helped us at the house. Nick knows what he is doing and is very professional. You will be glad you called, and soon done with your rat problem. Also, they only charge for what they do, and it was more knowing what to do than the amount of work, so the resolution was well done, and the price was moderate. Thank you Prolific and Nicholas! read more

After repeated ant invasions for many weeks, we called Prolific Pest. I've forgotten the service reps name, but he was on time, wore a mask and gloves, kept a social distance, and answered all my questions. He sprayed around the perimeter of the house (nothing inside) and assured us that it would be effective within 45 days (and if it wasn't, he would come back for no charge). He was right--its been nearly four months and there hasn't been any ants in the house. We were completely satisfied. read more

Our whole experience with this company was excellent. They were polite and professional with us. They did the job quickly and the price was reasonable. Vanessa and Chris were great. Everything was explained clearly and done to our requests. We were very pleased with the services. Highly recommend this company. read more

I had a serious rodent problem in my attic and the people at Prolific did a great job in sealing all of the entry points to my attic. They then started monthly monitoring process which has eliminated all rodents after a few months. My vegetable garden which used to be decimated is now back to normal. I would highly recommend them. read more

This was my first experience with a pest control company, so I can't compare them to others, but I can say I was pleasantly surprised! It was quick and easy to set up an appointment with them. Nicholas was our technician. He was kind, courteous, and on time. He took the time to answer our questions and allay our fears... ( We have indoor/ outdoor cats, and I was concerned about the poison in their environment.) We called them for ants and spiders. Nicholas was through with the treatment on the property and did not try to up-sell us on plans. It's been two weeks since they came out, and I have not seen a spider or ant in the house yet. They have a good guarantee and a fair price. Well worth it to live a bug free life inside our home! I would certainly recommend this company. My only regret is that we did not call them years ago. read more

Before the company sold the customer service was excellent. Now I can't say the same.

Eek, a mouse! It started in our attached garage when we got careless storing kibble. (It's now in a galvanized container even *we* can't open.) So then it went into the kitchen and nibbled some bread. Okay, NO. We now put bread and fruit in the fridge each night. (Yes, it adores fruit.) Still doing it until that last mouse is Gone. Two mice were killed instantly by traps in our spooky basement. (Please don't judge: immune deficiency issue in the household.) I don't think we ever had more than 4, more like 3? One tiny "dropping" only during this whole episode, the first mouse problem ever in our house of 18 years. Here's what's so great about Prolific Pest Control: we paid one price up front, but they have been back at least 10 times, sealing little openings in exterior walls, setting traps (safely, we have a small dog). Uniforms, good manners, ladders, quiet competence. I have every confidence that this Einstein mouse will have "left the building" by Christmas! read more

Had a nasty rodent problem and called these guys after reading the reviews and I was not disappointed! I received a quick call back from Vanessa (who is super helpful and responsive) and was able to get technicians to come out within a couple days. Nicholas and Rene came to my house and were very thorough in inspecting the interior and exterior and explaining all the issues they saw with the rodent problem. They actually placed traps the same day but also recommended that I patch up all the exterior openings around my house otherwise the rodent problem would continue. The traps ended up catching two big-a$$ rats the next day and I was too grossed out to handle it myself, so I called them back and they sent out a tech to remove the dead rodents. PROPS to them!! I did up paying for the techs to close up all openings around the house and they guarantee their work for a year! Definitely recommend this company and their amazing crew! read more

Nicholas came by to assess my rodent problem, identified the potential problem, returned to remediate the area, and we waited. When that didn't solve the problem, we problem-solved and came up with another avenue to try. That did the trick. Nicholas doesn't give up until the problem is solved, he is patient and knowledgeable, and a nice guy to boot! He will not upsell you, he just wants his customers to be happy with solving the issue in the most cost-effective manner. If I could, I would give Prolific 20 stars! read more

We have had some visits from some creepy critters in our house. Our neighbors have been undergoing a lot of construction and we have noticed a pattern. We didn't know where they were coming in from, but Adrian got to work right away. He showed us several entrances that they could come in through and it was shocking. We live in an old house and it has several holes that are easily accessible for them to go through. He has come back to check our traps every time we have heard noises. He has been so responsive and always makes sure we have peace of mind before he leaves. I will use Prolific for all my pest needs and will specifically request Adrain. He is the best! Thanks Adrian!!!! read more

I had a good interaction with Jesse about a year ago and when attempting to use him again today, it was a complete disaster. I called one Monday 6/5 and was told that on Tuesday someone would contact me to confirm date and time. I was not contacted, after reaching out a second time. I was confirmed for an appointment this morning at 8am. I was there at 805 to 825 AND called the tech (which went to voicemail which I left a message on). I was later contacted and told that the tech had arrived and waited around and no one was there. I was clearly there and no one called me, I believe the company that is handling the phones for this pest company is doing a bad job of relaying information. So unfortunate. Needless to say not using this company again. read more

Nicolas came out to my house to get rid of a couple of wasp nests. He was very professional and efficient and I was very happy with the service. Thank you! read more