we hired Sam and team from Pasadena Pest Control to deal with our rodent problem. They did ajob careful job of sealing off rodent access to our crawl space and all seems quiet in the rodent front. They will be sealing off our garage next. This is a reliable, professional company with great follow up. Their prices are competitive. I would recommend them highly. read more

Quick response to a Yelp inquiry for service, and lots of info provided even prior to the scheduled appointment. Sam and Isaac came out as scheduled and made quick work of a couple nests and a wasp that has been gatekeeping our front door. They were friendly and efficient. Well worth it for the pros to make an inspection, identify active problems, and also some potential pest issues. Definitely would call Pasadena Pest Control again. read more

1 Star I had a very disappointing experience with this company. I was charged without being clearly informed of the cost or authorizing the charge beforehand. Good businesses communicate pricing upfront and obtain customer approval before billing. After disputing the charge, I was threatened with having the account reported to collections and negatively affecting my credit. I also had concerns about whether the service was actually performed as claimed. Because of these concerns, I filed a complaint and requested documentation showing the work that was completed. I believe customers deserve transparency, clear communication, and proof of services before being billed. Based on my experience, I would not recommend this company. read more

I have contacted multiple vendors for pest control, as i found silverfish, springtales, and sewer flies in my restrooms. It took a long time for most of vendors to reply, or it was difficult to communicate (i asked for estimation, and nothing happened, then i asked to send it again, and then they sent an email with many info missing). Finally I got this vendor and they replied fairly fast, and i could be able to schedule soon. Inspection without treatment was 100$ but it will be removed if i get the treatment. I paid $250 per pipe for the treatment (not sure if this is expensive or cheap compare to other vendors but it worths if i don't see these creatures anymore). Sewer flies and silverfish are completely gone. I haven't seen them since Pasadena Pest Control visited. However, they did warn me that springtales might not be able to completely extinguished, and actually, i did see some still. I am trying to dry and remove mold from the restroom and not use it to see if they can be gone. At least, the amount of springtales i see are dramatically dropped down. read more

Sam and Isaac are an incredible duo. Masters at work doing what they do best. Informative, experienced, reliable, detailed, very thorough and caring. Answered all of our questions and addressed all of our concerns. I would highly recommend and trust them because they truly give a "Rat's ass" about their job and making sure everything is done right!! Let them and Pasadena Pest Control take care of all your issues. Thank you read more

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We used Pasadena Pest Control for rat exclusion services and general pest maintenance. They were quick and thorough in identifying and effectively sealing all potential access points. They are also just generally nice people, and I love that there is a local person on the other end of the phone when you make a call or send a message or email. Our last pest maintenance provider relied on an external customer service call center, and it drove me nuts! Happy to now be fully local for this work. read more

TL;DR - Highly recommended. Thorough, professional, effective, responsive, personable. The whole story: I had Sam out to the house because I've had a lot of rats scurrying through my yard since the Eaton fire and some of them have gotten into my attic and crawl spaces. Sam verified the problem, taking pictures showing where nesting and food storage was taking place, as well as identifying active access points. He gave me an estimate for trapping and exclusion, which I accepted, and he came out on a different day to actually do the work. It took quite a while to do the exclusion work because he and his helper were very thorough. The had to put together heavy-duty screens and other blocking mechanisms to keep all animals (not just rats - think everything from mice to squirrels to raccoons) from gaining access to my house. After the installation, Sam came back a few times to check traps and also to be sure that the exclusion mechanisms weren't being breached. I've been rodent-free for several weeks, and I have been very happy with all aspects of the service provided. I recommend this company. read more

Found Pasadena Pest Control on Yelp, and reached out to them for an initial inspection on my older Spanish style home in San Gabriel since we had noticed some rodent activity in our kitchen and hallway closets. All I can say is, trust their 5-star reviews b/c they are everything their positive reviews said they were! 1) Sam reached out almost immediately after I contacted them for an initial inspection. We scheduled the inspection for a time that was convenient for me and my parents (who live in the house) and Sam arrived exactly when he said he would. What I initially liked about Pasadena Pest Control was the communication. I received a text reminding me of the appointment, and updates on when they would be arriving. A pet peeve of mine is when businesses give me an 8 hour window of arrival with no indication of when they would be coming. Not the case with this team! 2) Sam was very thorough with his inspection - noting to me all of the entry points in the house that the rodents could possibly entering from and the areas inside the house that would need disinfecting/clean up. He was very polite and knowledgeable of his trade and went over details of the work that would need to be done to the house. I did not feel pressured at all to do the work - no heavy handed sales tactics. Just a good and detailed recommendation of work to be done. I received a thorough statement of work via email later that day. 3) After reviewing the statement of work to rodent proof our house, I decided to have Pasadena Pest Control perform the work. Their quote was very reasonable for the amount of work that needed to be done to the house and I felt confident that Sam would do a professional job on the house. 4) Just like the initial inspection, Sam came to the house exactly when he said he would and worked 8+ hours straight to finish up the job. My mom gushed on just how polite Sam was throughout the work! After the work was done, they stopped by the house two more times a couple of weeks later to check on the traps that were set inside and outside of the house. 5) There is only so much I can say about rodent-proofing my house. In summary though, Pasadena Pest Control is a professional business with fair pricing, and did exactly what they said they would do (and did it with a smile!). A month later, my house is rodent-free. Can't ask for anything more than that! read more

Professional and delivered timely. Feels good to support local business. The scheduling was easy and Sam was clear on what to expect. Have them on subscription. read more

Responsive and timely, we were looking for ASAP spider treatment given all the black/brown widows in the area. Sam consistently communicated over txt and made the process easy. I always have a preference for locally owned small businesses so highly recommend Pasadena Pest Control! read more

Sam and his team are the utmost professionals. They're also extremely responsive, thorough and friendly. I'm so happy I found them for my regular maintenance services, as well as a thorough pest prevention job upon move in. You won't get this high level of personalized care with any of the big name providers. I highly recommend going local with Pasadena Pest. read more

Pasadena Pest Control has been servicing our primary home for the past few seasons and they are great! Sam and his team show up when they say they will, are efficient with scheduling, and communicate clearly. The services I pay for are ground-perimeter spraying for creepy-crawlers, spraying of walls and hedges for flying insects, and monthly mosquitoes treatments during peak breeding periods. Although not all flying insects can be eliminated, the treatments definitely minimize the insects in and around the property. They also take care of mice and rat infestation if that is a concern. We have a credit card on file and it makes monthly treatments and payments easy and efficient. I would definitely recommend them if you want a pest-reduced environment! read more

Pasadena Pest Control was wonderful to work with. We've had the pleasure to work with Sam who did our inspection for the first house and hired them because of their prompt and very detailed service and now we had them come out to our other house to do an inspection and will hopefully be using them on a bi-monthly basis to maintain the surrounding of our house to keep rodents and bugs away. Alex did the inspection and he was just as great as Sam. These guys are great! read more

Great and thorough work! On time, and haven't had any rodent issues since Sam sealed all entry points and set traps. Not cheap, but you get what you pay for. read more

Pasadena Pest control is excellent in every way. sharp, on time, trustworthy, professional experts. Sam is my first call for anything pest related. read more

Very professional and easy to set up appointment. Answered all our questions and solved our ant problems. Thank you!

A week or so ago Pasadena Pest Control came over and dealt with a major ant infestation we had on our property. They did so quickly and with deep professionalism. There are no more ants on our property. read more

Our technician Sam did a great and thorough job rodent-proofing the house. we've heard no activity since he's been here and he was always on time and thoughtful about the work he did. highly recommended! read more

Sam and his crew are great! I had rats in my attic and my basement and after Pasadena Pest Control came through, I haven't seen any signs of the rats. They were communicative, professional, kind, just wonderful to work with. read more

We've had multiple other rodent control companies try and fail FOR YEARS to fix our house's persistent rodent issue. We've paid for multiple treatments, exclusions, and trap settings, and even had one company tell us they can't really figure out where and how the rodents were getting in to our property and there was nothing more they could do. Ulisses and Sam at Pasadena Pest Control seemed to have finally cured us of our rodent problem, when so many other companies couldn't. They were always on time, communicative, and professional, and very fairly priced. I hope we never need to use them again, but if we do, they are definitely who we are going to call. read more

We had a bad case of fleas for our dog in the house and tried to get rid of them but couldn't. The team was very professional, quick and easy to work with. Highly recommend!! read more

Professionalism at Its Best: From the moment I contacted Pasadena Pest, their professionalism was evident. The Ulises & Sam were courteous, knowledgeable, and extremely helpful in scheduling an appointment that fit my busy schedule. They took the time to listen to my concerns and provided detailed information on what to expect. 5 Stars!!! read more

Recently moved to Pasadena and during the summer heat started to notice an issue with ants, all the solutions I tried would help temporarily but ultimately they'd still be around a day or so later. Sam came out and gave me a lot of good information and useful tips, and did an exterior treatment and I couldn't believe the results. That very next day there was not a single ant anywhere in the house! Even when my crazy pets spilled food on the floor a few days later when I was at work, not a single ant came to get the food. I feel the price for the service and his experience was more than worth it and if I ever have an issues with pests in the future, Sam will be the first person I'll call. If I could rate higher than 5 starts I would. read more

I had excellent service provided by Pasadena Pest. They were up front about price and didn't try to lock me into a year contract with monthly service like other companies have done. They were also effective for the ant problem I was having. Haven't seen many of them after my property was sprayed. I'll continue to use them for any pest related services. read more

Sam was incredibly responsive to my countless questions. He was even honest upfront and told me when he didn't think I needed a service to be done. I think I will be using him in the future for other properties. read more

Sam and Alex from Pasadena Pest Control, for my money did such an excellent job securing my attic and house from unwanted rodents, that I would recommend them to anyone. Steve Sisson read more

This review is long overdue. I have regularly been using Pasadena Pest Control to spray my townhouse for spiders since I moved back to Pasadena in 2022. Sam has always been very helpful. He is transparent, flexible and keeps me updated on any changes of which I need to be aware. The office staff are responsive and quick to return my calls. The rates quoted to me have also been very reasonable. Lastly, they also provided a great, separate recommendation for pet-safe termite spraying (Encino's Termite Solutions). I heartily recommend their services. read more

For the first time (and we truly believe the last since contacting Pasadena Pest Control), we had some rats in our home. We first contacted a pest control company that was referred to us. They unfortunately did a very poor job. We then contacted Pasadena Pest Control who came out and did a wonderful job finding and fixing all the vulnerable areas where the rats were entering. Professional, clear communication and a pleasure to work with. We have found our pest control company for future services. read more

They were friendly to deal with and were very thorough in their initial inspection, providing a detailed list. Despite some initial miscommunications, they quickly rectified the issue and ensured that all services they promised to address a rodent problem were carried out completely and professionally. Although they are not cheap, they are extremely knowledgeable and offer a guarantee for their services. While I hope our pesty rodents will no longer visit us, I would use Pasadena Pest Control in the future if needed. read more

New to the area and needed to get started with pest control for the property we recently purchased. Sam was very punctual and spent a great deal of time discussing the various pest issues on the property and his recommendations. Seemed very thorough with the work he performed. read more

We recently adopted a cat, and even though she is indoor only , found fleas on her. We treated her right away and vacuumed the whole house, but kept getting bitten. Pasadena Pest control had treated but mites for us before, so we contacted them and received prompt response. They treated our house and we have not had any flea bites since read more

Really nice people and thorough service! Took care of the problem. Fair and reasonable price. Thanks Sam!

This is my first time leaving a review on Yelp. I just wanna remind families dealing with a flea problem that it's really difficult to solve on your own. Sam is one of the most punctual person I've ever met. Their emails include all the details you might want to know before and after treatment. Also they have plenty of patience to communicate with you. read more

Sam was great! Arrived within scheduled time. Listened to my concerns and worked around my challenging dog situation. Highly recommended!!!

Last year, I got sick multiple times due to the mosquito intrusions into my house. This year, I decided to hire a professional pest control operator for mosquito prevention service to stay safe against potential diseases transmitted by these pests. Luckily, I Found Pasadena pest Control who fulfilled my requirements effectively. read more

Pasadena Pest Control responded to my call for help regarding a mouse in our living space immediately and was able to schedule us within days. Sam did indoor and outdoor exclusion and was super thorough in helping us solve our rodent problem. Great experience and Sam was a pleasure to work with, very knowledgeable and professional. I hope I don't need future pest control, but I know who to call if I do! read more

Sam was great. Hired many companies over the last 2 years for our rat problem. Sam did everything he said he would. Found the entry point in the attic for me through open plumbing vents when others went up and never said anything. If you want professionals they are the ones you call! Thanks again Sam. read more

As first time homeowners, we clearly hadn't been managing pests well on our own, and we started regularly seeing spiders in the house and streams of ants both inside and outside the house. Pasadena Pest Control came out for an initial treatment about a month ago, and I have been amazed with the results. I haven't seen a single bug indoors since! I was also extremely grateful for all the information provided during treatment so I could understand what was being used, why, and what to expect. We'll definitely be regular customers. read more

I called Pasadena Pest Control because we had an infestation our front yard. They responded quickly and were able to set us up with an appointment within a few days. Alex and one other gentleman came out to take care of the problem. They were both friendly and polite, and they worked quickly. They sprayed around the whole house, along the side of our driveway, and across our front yard. We saw results that same night and continued to see results over the next few days. It's been about two weeks now, and the bugs have not returned, so we are very pleased. I would highly recommend calling Pasadena Pest Control if you're in need. read more

Pasadena Pest Control delivers a premium service in a professional and timely manner. The do what they say, and say what they do. The are on-time and provide written and photo reports of their work. If you want pest control done right the first time, call Sam at PPC. read more