We had a great experience with Securimax and are very happy we chose them. After a few incidents…read morenear our home, we decided it was time to invest in a full security system with cameras. We spoke with several companies, both big national providers and smaller local ones, and ultimately went with Securimax. What stood out was their local presence and the hands-on approach, especially from Jack, the CEO. The installation itself was fairly involved and took most of the day, but everything was handled smoothly and professionally. Since then, their service has continued to impress. They're very responsive whenever we have questions and have been flexible in helping us adjust or expand the system as our needs evolve. Overall, it's been a really positive experience.

We had a great experience with Securimax from booking our appointment and communication was great…read more Dennis arrived on time as scheduled. He was able to pinpoint our issues within 5 minutes. I would definitely call them back for any issues with our security cameras.

We have been customers of Monitronics (now Moni) for over five years…read more Today I called in to see if they could send someone out to the house to review our existing security and propose new/updated equipment for our home. I was told that in order to send someone to the house I would need to pay a fee for that. A fee for trying to pay you more money every month? I was then told that they would be willing to send someone if I agreed (over the phone) to enter into a new contract (I am off contract). I would absolutely be willing to consider a new contract, but not over the phone. I would like to do that after a technician has examined our current system and proposed new equipment and features. I did not think I was asking for too much. But I was laughed at by the last customer service representative I spoke with. Needless to say I would avoid this company and select another provider for your home security needs. Clearly the customer does not come first with this company.

Should have read the reviews before i signed up for this company now called MONI dont use…read morethem!!!they have horrible customer service.

Really great experience (from start to finish) working with this family-owned company! When I say…read morefamily-owned, I mean that Mary, her husband, and their son will come to your house to install your new system. That level of family-owned. First and foremost, Mary has fantastic communication. When I initially sent my quote request, she responded quickly and thoroughly. Throughout the process, I had multiple questions (new to this), and she took the time to carefully reply to each question via email. This level of responsiveness is super important to me especially when it's a field I'm not knowledgeable in. There are a lot of moving parts when alarming a house and it was important that I understood exactly what we were getting. Her team did a great job installing our new security system. Everyone was very nice and professional. They took the time to explain everything and asked our input (regarding placement, etc.) whenever necessary. Mary carefully went through everything in the app to get me set up and familiar with the interface. They were also very respectful of our home -- offering to either remove shoes or put on their own shoe covers (we're a shoe-free household with small children so this is important to us). I also really appreciated how customizable everything was. There are so many different options that are offered with the security system (including a lot of automation like locking doors and controlling lights, etc. that we weren't actually interested in). If you're a newbie like me, I'll break down the basic security options. It helps to have some understanding of what's available before you get started. I was a little overwhelmed but Mary was helpful in answering my questions. Anyway, you've got a keypad that controls your alarm system (arm/disarm). You can do that via app (even if not home) or key fob. Then you've got your various sensors. Obviously, the door open sensors are a must. They'll trigger the alarm if someone opens the door (when armed) and is unable to enter the proper disarm code. Then you've got the option of installing window open sensors. There are also glass break sensors (generally, one per small room or two for large rooms) that will notify you if a glass break is detected (or if house is armed, set off the alarm). Finally, you've got motion sensors (these are automatically turned off when you arm your system in stay mode versus away). Assuming you'll wire the doors, you need to decide if you want glass breaks and if so, whether they will cover full home or just most vulnerable areas; if you want window sensors and if so, on all or some windows (might depend on your window type and vulnerability to window being manually opened and whether glass breaks might be sufficient); and whether you want motion sensors and which areas you want them to cover. I'd recommend doing some preliminary research/planning on how these tools might fit your home and what coverage is necessary versus overkill. It depends on your layout, etc. Next, you've got cameras. They offer WiFi-based cameras (operated through alarm.com) and standard wired cameras. Video doorbells too. We replaced our Ring with their doorbell cam to centralize our camera controls. You can have everything controlled through the alarm.com app for convenience. The app is great -- very user-friendly. Anyway, there are a lot of other options available as well that I didn't even delve into. Thought I'd share the basics to get you started. Don't hesitate to use this company! They offer free in-person consultations and fantastic service -- professional, friendly, knowledgeable, and responsive. Oh and their rates seem reasonable and competitive. Very pleased with this experience as well as our new alarm system! BIG THANK YOU!

I reached out to Security Consultant Pros for my security needs to install an alarm and camera…read moresystem with an NVR. They have a very knowledgeable and professional team that showed up for my free consult explaining everything they would recommend for my security needs. I received my quotes via email allowing me time to accept, pricing was comparable to other companies in the area. Once I approved the quotes they were out quickly for my install. I could not be more pleased with my new equipment installed in my home it's a military grade alarm system and the cameras have a very clear view of every detail in its view. Security Consultant Pros has covered my every security need I had and more. So if you have security needs I would highly recommend this family owned and operated company to you as well.

They have sent to technicians here. Something like five times. The hardware fails constantly and…read morethe system also fails constantly. I think I have something like a 35% chance of being able to view one of my cameras. The one time I actually needed footage it was completely missing. Like the footage, just literally skipped the time I needed for a security event at my home. What's the point of such an expensive system if it literally never works when you need it??

I would never trust this company based on their ads. A huge Vivint ad pops up and covers most of…read morethe word game I'm trying to play. There is no x anywhere. I have not found any way to close the ad. I have to exit the game and start over, but within a minute or two the Vivint ad pops up again. For that reason, I would never even consider using their services. A company that advertises like that does not have good ethics.

We contracted Matt and his team to do a few projects on our new construction home:…read more1. Install security cameras utilizing existing pre-wire 2. Install home networking utilizing Ubiquiti equipment (WAPs, Network Switches) 3. Flush Mount TVs in multiple rooms 4. Install security system utilizing exiting pre-wire 5. Install floodlight 6. Install smoke detectors (Nest) Matt's team was great! Everything was installed perfectly and the team spent time to make sure everything was working as we liked. We did encounter some issues, however, Matt had his team work with us to correct them as we encountered them (i.e. faulty pre-wire causing false-positives on the alarm). I have to give a special shout out to Keith. He installed every single TV in the house to perfection. I was really looking forward to a beautiful flush mount install of our TVs in every room (especially the living, game, and media rooms) and he delivered. Will attach more photos of the cameras and networking closet (which was installed along with a fan).

I greatly appreciated having a home security system installed by Longhorn Smart Home Solutions!…read more Good price and exceptional service! I had used an ADT system for years that needed replacement and ADT service had become problematic. It is great to see a local independent company do great work with exceptional 'old-time' personal service! I highly recommend Longhorn Smart Home Solutions!

Very communicative and quickly assisted with the issue after understanding how the ethernet wires…read morewere impacted

Transparent, honest, and focused at every step of the project. At one point there was a 12-inch gap…read moreto crawl through in our attic - he navigated it without reservation. All wires hidden properly, cameras installed securely, and adjusted perfectly. Great value for all the hard work and high quality craftsmanship he puts into the install. We had 5 cameras mounted on our soffit. The soffit was on the second story, but the building height is equivalent to three stories. Hundreds of feet of wiring and cabling later - our home now has almost 360 degrees of coverage. Good peace of mind from the cameras, and good peace of mind from his installation. Thanks sir!

Found all their documents in our dumpster going back for 8 years so I called them. Spoke to a woman…read morewho said they no longer have an office. Called back and spoke with the owner and he told me he doesn't know how all his documents (thousands of documents) got in our dumpster along with mattresses and household items got in our dumpster but it is our problem now and hung up. So if anyone used this company just remember I have your information and you aren't getting security. I will add photos once the police finish their work

Had our system installed a couple of years ago. WiFi problems took everything offline. It took…read moreseveral calls to get everything fixed but they did get all the problems solved. Really great system and nice people.

Friendly, knowledgeable and eager to help. Price was less than I expected. I have used them again…read morealready

I needed to get into a safe for which I couldn't find the key. I called Cothron's in the late…read moreafternoon, and they sent RJ out the next morning. RJ couldn't have been nicer or more efficient. He had the safe opened in less than ten minutes & made me two keys for the future. I was very impressed with everyone with whom I dealt, from RJ to the dispatcher to the scheduler. I will definitely use them in the future when I lose another key!